Alejandro Ortega
2 SlideShares 8 Followers 4 Folgens
Personal Information
Unternehmen/Arbeitsplatz
New York, New York
Beruf
Entrepreneur, Corporate Trainer, Coach, Actor, Artist, Insurance Agent/Broker, Public Speaker
Branche
Presentations / Communications
Webseite
www.linkedin.com/pub/alejandro-ortega/56/85a/356/
Kontaktdetails
Tags
customer service call centre education and training call handling customer relationship management customer scalation emotional intelligence complaint customer satisfaction customer experience standards of service management training
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Präsentationen

(2)

Quality in conversation new 11 2012

Vor 11 Jahren • 350 Aufrufe

Working with Difficult Customers

Vor 11 Jahren • 1323 Aufrufe
Personal Information
Unternehmen/Arbeitsplatz
New York, New York
Beruf
Entrepreneur, Corporate Trainer, Coach, Actor, Artist, Insurance Agent/Broker, Public Speaker
Branche
Presentations / Communications
Webseite
www.linkedin.com/pub/alejandro-ortega/56/85a/356/
Tags
customer service call centre education and training call handling customer relationship management customer scalation emotional intelligence complaint customer satisfaction customer experience standards of service management training
Mehr anzeigen