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Proprietary + Confidential
OrangeValley 28-06-2018
Gert-Jan Lagas - Head of GA360 Northern Europe
Google Optimize
Test and personalize your site messaging
Proprietary + ConfidentialProprietary + Confidential
Google Analytics 360 Suite & Doubleclick...
Background Google Analytics 360 Suite + Optimize 360
How does Google Optimize Work
How to get started
Roadmap Optimize (360)
Agenda
Proprietary + ConfidentialProprietary + Confidential
Google Marketing Platform
+
Proprietary + ConfidentialProprietary + Confidential
Google Marketing Platform
Search engine management
Easy tag management
Plan, create, buy and measure ads
Site and app analytics
Data visualization
Digital panels
Site and app testing
Proprietary + Confidential
You did! Over the past several years, we’ve seen that customers get the most value from our platform when they use our
ads and analytics solutions together.
Simplification
What led us to Google Marketing Platform?
With Google Marketing Platform we are
working to simplify our different brands and
make it easier for customers to understand
what our products are and how they work
together.
Collaboration
By bringing products together under a
single brand and building new capabilities
like integration center, we're making it
easier for enterprise marketing teams to
collaborate and share insights -- resulting
in better business outcomes.
Proprietary + Confidential
In today’s complex marketing environment, you
can trust that Google will offer solutions that help
you achieve your marketing goals while also
ensuring that you respect consumer privacy.
Google Marketing Platform has been designed to
offer you the choice of what media you buy, how
you buy it, and how you measure it.
● Deliver faster, smarter marketing
● Gain more control over your investments
● Understand your audience on a deeper level
● Share insights across your teams
What do these changes mean for your business?
Proprietary + Confidential
Proprietary + ConfidentialProprietary + Confidential
160 a/b tests per year Always 1000 a/b test live
99% chance that you are in 10 a/b
tests
20.000 a/b tests per year
Proprietary + ConfidentialProprietary + Confidential
Google Analytics 360 Suite
Tag Manager 360 - Focus on suite integrations, external connectors, and meeting enterprise needs.
Data Studio - Focus on bringing in more data, improved visualizations, and analysis capabilities.
Surveys 360
Focus on global
scale, suite
integrations and
product excellence.
Audience
Center 360
Focus on access to
more data, deeper
analysis, and
activation.
Attribution 360
Focus on delivering
scaled data collection,
management and
configuration,
meaningful insights.
Analytics 360
Focus on the customer
journey, intelligence,
actionability, core
platform, and ease
of use.
Optimize 360
Focus on improved
targeting, testing
flexibility,
personalization, and
ease of use.
Suite Home - Focus on enterprise user and org management, partner-enabled features, and insights.
Proprietary + ConfidentialProprietary + Confidential
Why Optimize 360 vs our standard version?
Optimization capabilities
Simultaneous limitations
Experiment targeting
Experiment objectives
and reporting
Product SLAs and support
Free 360
Basic A/B, redirect and
multivariate testing with (future)
limited personalization
Sophisticated multivariate testing
and (future) personalization features
Basic Advanced
Advanced targeting techniques (incl
geo, URL, Javascript and others)
Advanced targeting, including Google
Analytics Audiences
Pre-selected objectives (limited) Lookback objectives (higher limit)
Help center and forum-based
support
Product SLAs, dedicated account
management and technical support
Proprietary + ConfidentialProprietary + Confidential
Google Analytics 360 Suite Integrations
Tag Manager 360 - Focus on suite integrations, external connectors, and meeting enterprise needs.
Data Studio - Focus on bringing in more data, improved visualizations, and analysis capabilities.
Surveys 360
Focus on global
scale, suite integrations
and product excellence.
Audience
Center 360
Focus on access to more
data, deeper analysis, and
activation.
Attribution
360
Focus on delivering scaled
data collection,
management and
configuration, meaningful
insights.
Analytics 360
Focus on the customer
journey, intelligence,
actionability, core platform,
and ease
of use.
Optimize 360
Focus on improved
targeting, testing flexibility,
personalization, and ease
of use.
Suite Home - Focus on enterprise user and org management, partner-enabled features, and insights.
3rd Party
Technologies
Proprietary + ConfidentialProprietary + Confidential
What is the Salesforce Integration all about?
Offline events (sales, stages)
User attributes, ML-powered metrics and product data
Email marketing event data
Reporting data and audiences
CRM-powered
powering Marketing Cloud
Proprietary + ConfidentialProprietary + Confidential
What is coming and when?
Sales Cloud Integration V1
(offline sales and pipeline stages)
Note: launch timing is provided as a guideline and is subject to change
January 17, 2018 Q2’18 Q3’18
Sales Cloud Integration V2
(simplified implementation, user
attributes, product data)
GA Audiences
Export to Marketing CloudMarketing Cloud Email
Campaign Data
in GA
GA Reporting
in Marketing Cloud
...new AWESOME features
coming in V2 in May!
Launched
Roadmap
Proprietary + ConfidentialProprietary + Confidential
Customize website experience with offline funnel data
through Optimize 360
Send 100% of traffic to the variation, and
personalize their experience
Create an Experiment in Optimize 360
targeted to website visitors who are part
of that audience
Create an Audience based on your
customers who converted offline
Proprietary + ConfidentialProprietary + Confidential
Level Up by leveraging Google Cloud Integrations
DCM
BQ-DTS
GA360
Export
Create remarketing
campaign in DBM
Activate*
Analyze and apply machine learning
Create Activity for
Sales Reps to follow up
Create email marketing
campaign in Marketing
Cloud
directintegration
Customer database
Partner connector
Collect
BigQuery
Data warehouse
Cloud Dataprep
Visual data cleanup tool
Compute Engine
Schedule transformations
Proprietary + ConfidentialProprietary + Confidential
How does Google Optimize work?
Proprietary + ConfidentialProprietary + Confidential
Set your experiment live
and start to collect data
via Google Analytics
Select your experiment
goals and objectives
Four simple steps to start an experiment
Use the visual editor to
easily create different site
variants
Target your tests and
experiences using Google
Analytics automatically,
or more complex data like
dataLayer or Javascript
Proprietary + ConfidentialProprietary + Confidential
Creating your variant
Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem
Advanced users can also leverage CSS,
Javascript or HTML code to make more
advanced changes
Anyone can easily make changes to the site
with the visual editor
Proprietary + ConfidentialProprietary + Confidential
Choose from your Google Analytics data,
including
- System-defined objectives
- Goals already set up in Google
Analytics
You can also create custom objectives for
Optimize-specific goals
Select your experiment objectives
Proprietary + ConfidentialProprietary + Confidential
You control who sees your
experiments
You’re in control of who sees your
experiments
Take advantage of Google data such as
behavior, geographical or technology signals
collected by Google Analytics
Leverage 1P or 3P data using more complex
Data layer variables or custom javascript
Proprietary + ConfidentialProprietary + Confidential
Improve Landing Page performance with AdWords targeting
A
B
Proprietary + ConfidentialProprietary + Confidential
● Used the Optimize
360 and AdWords
integration
● Increased premium
subscriptions by 24%
● Now running A/B
tests globally
Proprietary + ConfidentialProprietary + Confidential
Watch the case study here.
Proprietary + ConfidentialProprietary + Confidential
Site optimizationsCustomer
insights
Targeting Google Analytics Audiences 360 only feature
GA Audience targeting
+28%
revenue
Sigma Sport used Google Analytics to
create segments of their top customers
and Google Optimize to test different
on-site experiences, driving a 28%
increase in revenue
See the details here
Proprietary + ConfidentialProprietary + Confidential
Quickly see if one of your variant changes is
out-performing other variants
Data is collected through Google Analytics
and is analyzed in Optimize’s proprietary
model to determine winners
You can also view the experiment data in
Google Analytics to perform more robust
analysis and segmentation
Find your winner with intuitive reporting
Proprietary + ConfidentialProprietary + Confidential
When you upgrade to Optimize 360, you can
perform more segmentation within Optimize
This makes it easier to determine the
additional impact an experiment may have
had beyond the experiment objective
Determine the full impact of your experiment 360 only feature
Ad hoc reporting
With Google Optimize 360 Transavia cuts
mobile homepage bounce rate by 77%
Proprietary + ConfidentialProprietary + Confidential
How to get started
Proprietary + ConfidentialProprietary + Confidential
Iterate and expand
Have a process for determining
what’s working (or not) and
continuously build that into your
workflow
Prioritize launches
You can’t test everything, so
start with the ones with
highest impact and lowest
effort
Develop hypotheses
Start with insights generated
from GA or UX audits to ensure
you’re focusing on high impact
areas
Creating a culture of growth through experiments
Proprietary + ConfidentialProprietary + Confidential
Pro Tip: Don’t know where to start? Try your site’s main call to action, like your
check-out page or newsletter sign-up. This will yield an immediate return.
Develop hypotheses with Google Analytics
Proprietary + ConfidentialProprietary + Confidential
Source: Google’s eBook “How to Build a Culture of Growth”
Prioritize Experiments
Proprietary + ConfidentialProprietary + Confidential
Iterate and Expand
Be transparent about experiment roadmap
and development cycles
Get input from other teams
Celebrate success and learnings!
Proprietary + Confidential
Thank You

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De kracht van Optimize 360

  • 1. Proprietary + Confidential OrangeValley 28-06-2018 Gert-Jan Lagas - Head of GA360 Northern Europe Google Optimize Test and personalize your site messaging
  • 2. Proprietary + ConfidentialProprietary + Confidential Google Analytics 360 Suite & Doubleclick... Background Google Analytics 360 Suite + Optimize 360 How does Google Optimize Work How to get started Roadmap Optimize (360) Agenda
  • 3. Proprietary + ConfidentialProprietary + Confidential Google Marketing Platform +
  • 4. Proprietary + ConfidentialProprietary + Confidential Google Marketing Platform Search engine management Easy tag management Plan, create, buy and measure ads Site and app analytics Data visualization Digital panels Site and app testing
  • 5. Proprietary + Confidential You did! Over the past several years, we’ve seen that customers get the most value from our platform when they use our ads and analytics solutions together. Simplification What led us to Google Marketing Platform? With Google Marketing Platform we are working to simplify our different brands and make it easier for customers to understand what our products are and how they work together. Collaboration By bringing products together under a single brand and building new capabilities like integration center, we're making it easier for enterprise marketing teams to collaborate and share insights -- resulting in better business outcomes.
  • 6. Proprietary + Confidential In today’s complex marketing environment, you can trust that Google will offer solutions that help you achieve your marketing goals while also ensuring that you respect consumer privacy. Google Marketing Platform has been designed to offer you the choice of what media you buy, how you buy it, and how you measure it. ● Deliver faster, smarter marketing ● Gain more control over your investments ● Understand your audience on a deeper level ● Share insights across your teams What do these changes mean for your business?
  • 8. Proprietary + ConfidentialProprietary + Confidential 160 a/b tests per year Always 1000 a/b test live 99% chance that you are in 10 a/b tests 20.000 a/b tests per year
  • 9. Proprietary + ConfidentialProprietary + Confidential Google Analytics 360 Suite Tag Manager 360 - Focus on suite integrations, external connectors, and meeting enterprise needs. Data Studio - Focus on bringing in more data, improved visualizations, and analysis capabilities. Surveys 360 Focus on global scale, suite integrations and product excellence. Audience Center 360 Focus on access to more data, deeper analysis, and activation. Attribution 360 Focus on delivering scaled data collection, management and configuration, meaningful insights. Analytics 360 Focus on the customer journey, intelligence, actionability, core platform, and ease of use. Optimize 360 Focus on improved targeting, testing flexibility, personalization, and ease of use. Suite Home - Focus on enterprise user and org management, partner-enabled features, and insights.
  • 10. Proprietary + ConfidentialProprietary + Confidential Why Optimize 360 vs our standard version? Optimization capabilities Simultaneous limitations Experiment targeting Experiment objectives and reporting Product SLAs and support Free 360 Basic A/B, redirect and multivariate testing with (future) limited personalization Sophisticated multivariate testing and (future) personalization features Basic Advanced Advanced targeting techniques (incl geo, URL, Javascript and others) Advanced targeting, including Google Analytics Audiences Pre-selected objectives (limited) Lookback objectives (higher limit) Help center and forum-based support Product SLAs, dedicated account management and technical support
  • 11. Proprietary + ConfidentialProprietary + Confidential Google Analytics 360 Suite Integrations Tag Manager 360 - Focus on suite integrations, external connectors, and meeting enterprise needs. Data Studio - Focus on bringing in more data, improved visualizations, and analysis capabilities. Surveys 360 Focus on global scale, suite integrations and product excellence. Audience Center 360 Focus on access to more data, deeper analysis, and activation. Attribution 360 Focus on delivering scaled data collection, management and configuration, meaningful insights. Analytics 360 Focus on the customer journey, intelligence, actionability, core platform, and ease of use. Optimize 360 Focus on improved targeting, testing flexibility, personalization, and ease of use. Suite Home - Focus on enterprise user and org management, partner-enabled features, and insights. 3rd Party Technologies
  • 12. Proprietary + ConfidentialProprietary + Confidential What is the Salesforce Integration all about? Offline events (sales, stages) User attributes, ML-powered metrics and product data Email marketing event data Reporting data and audiences CRM-powered powering Marketing Cloud
  • 13. Proprietary + ConfidentialProprietary + Confidential What is coming and when? Sales Cloud Integration V1 (offline sales and pipeline stages) Note: launch timing is provided as a guideline and is subject to change January 17, 2018 Q2’18 Q3’18 Sales Cloud Integration V2 (simplified implementation, user attributes, product data) GA Audiences Export to Marketing CloudMarketing Cloud Email Campaign Data in GA GA Reporting in Marketing Cloud ...new AWESOME features coming in V2 in May! Launched Roadmap
  • 14. Proprietary + ConfidentialProprietary + Confidential Customize website experience with offline funnel data through Optimize 360 Send 100% of traffic to the variation, and personalize their experience Create an Experiment in Optimize 360 targeted to website visitors who are part of that audience Create an Audience based on your customers who converted offline
  • 15. Proprietary + ConfidentialProprietary + Confidential Level Up by leveraging Google Cloud Integrations DCM BQ-DTS GA360 Export Create remarketing campaign in DBM Activate* Analyze and apply machine learning Create Activity for Sales Reps to follow up Create email marketing campaign in Marketing Cloud directintegration Customer database Partner connector Collect BigQuery Data warehouse Cloud Dataprep Visual data cleanup tool Compute Engine Schedule transformations
  • 16. Proprietary + ConfidentialProprietary + Confidential How does Google Optimize work?
  • 17. Proprietary + ConfidentialProprietary + Confidential Set your experiment live and start to collect data via Google Analytics Select your experiment goals and objectives Four simple steps to start an experiment Use the visual editor to easily create different site variants Target your tests and experiences using Google Analytics automatically, or more complex data like dataLayer or Javascript
  • 18. Proprietary + ConfidentialProprietary + Confidential Creating your variant Source: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Duis non erat sem Advanced users can also leverage CSS, Javascript or HTML code to make more advanced changes Anyone can easily make changes to the site with the visual editor
  • 19. Proprietary + ConfidentialProprietary + Confidential Choose from your Google Analytics data, including - System-defined objectives - Goals already set up in Google Analytics You can also create custom objectives for Optimize-specific goals Select your experiment objectives
  • 20. Proprietary + ConfidentialProprietary + Confidential You control who sees your experiments You’re in control of who sees your experiments Take advantage of Google data such as behavior, geographical or technology signals collected by Google Analytics Leverage 1P or 3P data using more complex Data layer variables or custom javascript
  • 21. Proprietary + ConfidentialProprietary + Confidential Improve Landing Page performance with AdWords targeting A B
  • 22. Proprietary + ConfidentialProprietary + Confidential ● Used the Optimize 360 and AdWords integration ● Increased premium subscriptions by 24% ● Now running A/B tests globally Proprietary + ConfidentialProprietary + Confidential Watch the case study here.
  • 23. Proprietary + ConfidentialProprietary + Confidential Site optimizationsCustomer insights Targeting Google Analytics Audiences 360 only feature GA Audience targeting +28% revenue Sigma Sport used Google Analytics to create segments of their top customers and Google Optimize to test different on-site experiences, driving a 28% increase in revenue See the details here
  • 24. Proprietary + ConfidentialProprietary + Confidential Quickly see if one of your variant changes is out-performing other variants Data is collected through Google Analytics and is analyzed in Optimize’s proprietary model to determine winners You can also view the experiment data in Google Analytics to perform more robust analysis and segmentation Find your winner with intuitive reporting
  • 25. Proprietary + ConfidentialProprietary + Confidential When you upgrade to Optimize 360, you can perform more segmentation within Optimize This makes it easier to determine the additional impact an experiment may have had beyond the experiment objective Determine the full impact of your experiment 360 only feature Ad hoc reporting
  • 26. With Google Optimize 360 Transavia cuts mobile homepage bounce rate by 77%
  • 27. Proprietary + ConfidentialProprietary + Confidential How to get started
  • 28. Proprietary + ConfidentialProprietary + Confidential Iterate and expand Have a process for determining what’s working (or not) and continuously build that into your workflow Prioritize launches You can’t test everything, so start with the ones with highest impact and lowest effort Develop hypotheses Start with insights generated from GA or UX audits to ensure you’re focusing on high impact areas Creating a culture of growth through experiments
  • 29. Proprietary + ConfidentialProprietary + Confidential Pro Tip: Don’t know where to start? Try your site’s main call to action, like your check-out page or newsletter sign-up. This will yield an immediate return. Develop hypotheses with Google Analytics
  • 30. Proprietary + ConfidentialProprietary + Confidential Source: Google’s eBook “How to Build a Culture of Growth” Prioritize Experiments
  • 31. Proprietary + ConfidentialProprietary + Confidential Iterate and Expand Be transparent about experiment roadmap and development cycles Get input from other teams Celebrate success and learnings!