The document discusses why enterprise collaboration is important. It notes that companies want to be close to customers, which requires remote teams and collaboration. Collaboration allows for great customer service through enabling customer success. It further discusses how enterprises can enable collaboration through digital transformation and technology tools. It emphasizes adopting the right strategy such as explaining benefits to teams, choosing the right tools to meet needs, and gaining support from management and sponsors. When done correctly, collaboration provides benefits like aligning teams, autonomy, transparency, and maintaining competitiveness.