The Opus Neo solution "workplaceON" has provided clients with an intuitive interface to IBM Connections that targets content for all users.
An intuitive interface can make the difference in adoption and we will show how the usual content from IBM Connections can be styled in a appealing and modernized design.
We will also show a IBM Connections on-boarding process (available for Cloud or On-premises) and that is available on any device. Using actual case studies, we will show some insights from the journey our clients are on. In one case we will show how they increased the usage of IBM Connections Cloud by > 1100% in just 4 short weeks
5. • Introductions Where do I
find this
piece of
information?
These are some of the biggest issues heard from users
’Where is my HR
community’?
’How do I keep my
favourite communities in one list?
’I have a policy.
How can I make
sure someone reads it!
’Which community did I
post that information in’?’Where can I post
a training Video'?
6. Why is it like this?
The challenge - how do we make Connections intuitive and easy to use for ALL users!
How do we make it easy to find content and ensure the 90% come back again and again!
1% Creators
9% Editors
90% Browsers
90-9-1 Principle
NN/g Nielsen Norman Group 90-9-1
7. This does not look very compelling, what is it all about!??
8. • A wrapper for IBM Connections Cloud &
On-premises
• A lightweight framework for easily
composing and deploying compelling
composite experiences for employees,
customers, and partners.
workplaceON
9. It’s all about ENGAGEMENT
VALUE STORY: workplaceON + ONBOARDING + CONNECTIONS =
DEEPER ENGAGEMENT VALUE
Increase usage
1370%
in 4 weeks
900+
in one day
10. 10
On-Boarding Sensing Responding
• Captures interest & skills
• Composes best possible:
• Team,Communities, Activities
• Opt-in procedures
• In-stream training & video
• By role & preferences
• SSO for all apps and works
...optimally on-boarding
• Many-to-one summary
Services for all teamwork
updates
• Integration with other apps
and services
• RSS and other feeds
…optimally sensing
• One –to-many push services
for all teamwork updates
• Integration with other social
outlets
• Workflow and governance
controls
...optimally responding
It’s all about ENGAGEMENT