Visualize cloud analytics for effective resource planning and understand the key performance metrics of your AWS, Azure and O-365 services to accelerate your digital transformation endeavours.

1. Monitoring Cloud Applications
with
ManageEngine Applications Manager

2. Agenda
Azure cloud services monitoring
(VMs, Storage, DBs)
Getting cloud ready with AWS
monitoring (EC2, RDS, SNS,
S3,Dynamo DB)
KPIs of Exchange, Sharepoint and
Skype with O-365 monitoring
Visualizing cloud analytics for
effective resource planning

3. Supported Cloud Applications

4. Prerequisites to add Cloud Applications
• AWS: AWS account users are required to use their AWS Access Key and Secret Access Key to add an
AWS monitor in Applications Manager.
• O365: The Office 365 work or school account that you use for these procedures needs to be a member
of an Office 365 admin role.
• Azure: Diagnostics must be enabled from Azure portal. Powershell scripts used to collect data.

5. Discovery & mapping
AWS Monitoring

6. AWS Architecture

7. AWS Monitoring
• Visualize performance metrics of :
• Amazon Elastic Compute Cloud (EC2)
• Amazon Relational Database Service (RDS)
• Amazon DynamoDB
• Amazon Simple Notification Service (SNS)
• Configure alarms for critical metrics
• Diagnosing the root cause of performance issues

8. EC2 Disk
R/W Ops
Disk I/O Utilization

9. EC2 CPU
Utilization

10. EC2 Network
traffic
Monitored metrics :
Network IN
Network Out

11. RDS free
storage and DB
connections
Monitored metrics :
Database connection
during specific time interval
Available RDS free storage

12. RDS I/O latency
Monitored metrics:
1. Read Latency/sec
2. Write Latency/sec

13. DynamoDB
R/W
capacity units
Monitored metrics:
1. Provisioned R/W
2. Consumed R/W

14. Successful
request
latency

15. Successful
request
latency

16. Amazon
SNS usage
Monitored metrics :
1. Messages published
2. Notifications delivered
3. Notifications failed
4. Published size (KB)

17. Amazon SNS
published
size
Monitored metrics :
Publish Size (KB)/Hr

18. Discovery & mapping
Azure Monitoring

19. Microsoft Azure Monitor
Azure Virtual
Machines
Azure Storage
Accounts Azure SQL Databases
Blobs Tables Files Queues

20. Azure Monitoring
• Visualize performance metrics of :
• Azure Virtual Machines
• Azure Storage Account
• Azure SQL DB
• Configure alarms for critical metrics
• Diagnosing the root cause of performance issues

21. Azure
resource
allocation
Monitored metrics :
VM's Provisioned
Total VM's Running
No of SQL Databases
Premium storage accounts

22. VM
memory
usage
Monitored metrics :
Committed memory
Available memory

23. Azure VM
disk
metrics
Monitored metrics :
Disk Read Bytes/Sec
Disk Write Bytes/Sec

24. Azure VM
I/O traffic
Monitored metrics:
1. Input traffic (Kbps)
2. Output traffic (Kbps)
3. Inbound errors
4. Outbound errors

25. Azure VM
thread
statistics
Monitored metrics:
1. Process count
2. Thread count

26. Azure VM
.Net CLR
statistics

27. Azure storage
capability
Monitored metrics:
1. Blob availability
2. Table availability
3. Queue availability
4. File availability

28. Azure storage
latency
Monitored metrics:
1. Average end-to-end latency
2. Average server latency

29. Azure storage
throughput
Monitored metrics:
1. Blob total ingress
2. Blob total Egress
3. Blob total requests
4. Blob total billable requests
5. Blobs data collected time

30. Azure storage
throttling
errors
Monitored metrics:
1. Blobs throttling errors
2. Blobs anonymous throttling

31. Azure SQL
DB DTU
utilization
Monitored metrics :
DTU Limit
DTU Used

32. Azure SQL
DB

33. Azure SQL
DB
connections
Monitored metrics :
Successful connections
Failed connections

34. Discovery & mapping
O365 Monitoring

35. What we monitor in Office 365
• Exchange Online
• Sharepoint Online
• Skype For Business Online

36. O365 Monitoring
• Visualize performance metrics of :
• Exchange online
• Sharepoint online
• Skype for business online
• Configure alarms for critical metrics
• Diagnosing the root cause of performance issues

37. Office 365
license details

38. Office 365
health and
connectivity
Monitored metrics :
Endpoint status
O365 Service status

39. Exchange
online service
health
Monitored metrics :
Exchange Online
service status
No of affected tenants

40. Exchange
online mailbox
size
Monitored metrics :
Mail box statistics

41. SharePoint
health and
resources used
Monitored metrics :
Sharepoint Site statistics
Sharepoint online service
status

42. SharePoint
application
statistics
Monitored metrics :
Application name
Runtime Errors
Install Errors
Upgrade Errors

43. Skype online
service health
Monitored metrics :
Skype for business
service status

44. Clear
Warning
CriticalHealth

45. Represents whether a particular monitor is currently available to
undertake requests.
Represents the overall state of the monitor. Depends on
the severity of all the other attributes.
Up
Down
Availabilit
y
Clear
Warning
Critical
Health

46. Discovery & mapping
Analyzing performance reports, and organizing
business dashboards

47. Reports
Trend Analysis Report:
Understand performance trends of your business servers based on historical data to predict future trends
and stay informed.
Forecast Report:
Let Applications Manager make forecast based on utilization as well as growth trends of your VMs
Reports based on Monitor Types and their respective metrics:
Generate reports instantaneously for custom attributes of individual VMs, Monitor types and even
monitor groups

48. Trend analysis report
• History Report
• Hour of Day Report
• Day of Week Report
• Statistical Report
• Heat Chart

49. Forecast report
• Balance hardware
costs with computing
needs.
• Plan future utilization
requirements.

50. View & compare reports
Compare attribute reports of various
different monitors or monitors within
a particular group.

51. Dashboards
• Customize with widgets
• Create and publish
multiple dashboards
• Unified business view of
your entire IT
infrastructure

52. Quick Recap:
Support
appmanager-support@manageengine.com
Eval
eval-apm@manageengine.com
Online Demo
demo.appmanager.com
• Getting cloud ready with AWS monitoring (EC2, RDS, SNS, S3)
• Azure cloud services monitoring (VMs, Storage, DBs, etc.)
• KPI's of Exchange, Sharepoint and Skype with O-365 monitoring
• Visualizing cloud analytics for effective resource planning

53. Support
appmanager-support@manageengine.com
Eval
eval-apm@manageengine.com
Online Demo
demo.appmanager.com