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Create Standard Work for Flow Easily with Operational Excellence
Continuous
Improvement with
Operational Excellence
Operational Excellence
Systematic management of all the processes to
achieve world class performance by:
Efficient utilization of
tools
Optimization of
Resources
Elimination of process waste /
inefficiencies



Let Your Organization Be at Competitive World for Long
307.222.6083
opexsociety5@gmail.com www.opexsociety.org
Lack of operational
Excellence …
Let Your Organization Be at Competitive World for Long
Results in
low profitability and
cash
flow issues
When do you address it?
307.222.6083
opexsociety5@gmail.com www.opexsociety.org
Operational Excellence Becomes a
Concern when…
Let Your Organization Be at Competitive World for Long
 Cash flow starts to get a little tight
– Trouble meeting payroll
– Suppliers are screaming for payments
– Inventory is out of control
– Expenses are rising faster than revenue
 Backlog starts to shrink
 Opportunities are missed due to cash flow
issues
www.opexsociety.org
307.222.6083
opexsociety5@gmail.com
Improving Profitability – Traditional Approach
 CFO/Department Head is responsible to
lead
the cost cutting efforts
Focus usually is on cutting expenses

Workforce
Reduction
Scrutinize
Purchasing

Reduce
Employee Perks
Extend
Payment Terms
Let Your Organization Be at Competitive World for Longwww.opexsociety.org
307.222.6083
opexsociety5@gmail.com
Performance Improvement:
Strategic Approach
measure the
current level of
performance
identify waste
Generate Ideas to
achieve a better
level of output
Performance improvement is all about
organizational change
Let Your Organization Be at Competitive World for Longwww.opexsociety.org
307.222.6083
opexsociety5@gmail.com
Ideas Should be…
• Effective
• Efficient, and
• Adhere to
Market Forces
Let Your Organization Be at Competitive World for Longwww.opexsociety.org
307.222.6083
opexsociety5@gmail.com
How to Generate The Ideas
Value Stream
Mapping
 Value Stream Mapping is a Lean technique
used to analyze the flow of materials and
information currently required to bring a
product or service to a consumer.
 Lean: A business system for organizing and
managing product development, operations,
suppliers, and customer relations to create
precise customer value—goods and services
with higher quality and fewer defects—with less
human effort, less space, less capital, and less
time than the traditional system of mass
production.
Visualize Your
Processes

Eliminate
Waste
$
Increase
Profits
Let Your Organization Be at Competitive World for Longwww.opexsociety.org
307.222.6083
opexsociety5@gmail.com
Purpose of Value Stream
Mapping
 Identify processes where “Lean” techniques
can be applied
 Help reduce / eliminate wait time
 Eliminate process waste
 Reduce production cycle and processing time
 Understand process linkages and
dependencies
 Create the basis for “Lean” implementation
plan
Let Your Organization Be at Competitive World for Longwww.opexsociety.org
307.222.6083
opexsociety5@gmail.com
Value Stream
Mapping – Case
Study
Let Your Organization Be at Competitive World for Longwww.opexsociety.org
307.222.6083
opexsociety5@gmail.com
Business Case
Solution
Improve lead time performance by
synchronizing production with customer
demand.
Key Requirements
1. Reduce flow time to meetcustomer
demand.
2. Reduce RAW, WIP and FGIlevels.
Problem Statement
Losing Business to competitors due to
long lead times and late deliveries.
Measurements
1. Total flow time
2. Inventory levels
3. EBIT performance.
Ideal State
• On-Demand
• Defect Free
• 1-By-1
• Lowest Cost
Let Your Organization Be at Competitive World for Longwww.opexsociety.org
307.222.6083
opexsociety5@gmail.com
Value Stream Map – Current
Process
Let Your Organization Be at Competitive World for Longwww.opexsociety.org
307.222.6083
opexsociety5@gmail.com
Team Brain Storming Session
• Can Customer increase the size of the blanket
order and provide us with a longer term forecast
visibility?
• Can we flow the demand down to the supplier
with a longer term visibility?
• How can we reduce wait time?
• How can we reduce change over time?
• Can we reduce lot size?
• Can we merge production processes to reduce
travel time?
Let Your Organization Be at Competitive World for Longwww.opexsociety.org
307.222.6083
opexsociety5@gmail.com
Value Stream Map- Future
Process
Let Your Organization Be at Competitive World for Longwww.opexsociety.org
307.222.6083
opexsociety5@gmail.com
Do
Act
Plan
Check
• People
• Product
• Systems
• Processes
Strategy Implementation Check List
Let Your Organization Be at Competitive World for Longwww.opexsociety.org
307.222.6083
opexsociety5@gmail.com
Next Step
• How would you apply Value Stream Mapping into your
Business?
1. Share the business challenge with your key staff.
2. Define business case
3. Define a high level business process
4. Define activities for each business process including wait time.
5. Randomly pick a minimum of 5 current jobs and record all
activities and time. From the initial customer call to receipt of
payment for the goods or services.
6. Map the process – this is your current value stream map
7. Categorize each activity as value added or non value added
8. Define a map eliminating as many of the non value added
activities – now you have a first draft of the future state
Let Your Organization Be at Competitive World for Longwww.opexsociety.org
307.222.6083
opexsociety5@gmail.com
Next Step
Identify
Initiative
• Does your
product offer
exceptional
Buyer utility?
• Use Buyer
Utility Map
Strategic
Pricing
• Set the price
which is easily
accessible to
mass of buyers
• Use Pricing
Corridor Tool
Align
Operation
s
• Set Target
Profit
• Come up with
Target Cost
• Streamline
Cost
Innovation
Adoption
• Create a
consensus
• Address
adoption
hurdles in
actualizing the
strategy
• Balance
Scorecard
Let Your Organization Be at Competitive World for Longwww.opexsociety.org
307.222.6083
opexsociety5@gmail.com

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How to Improve Your Business Performance with Operational Excellence

  • 1. Create Standard Work for Flow Easily with Operational Excellence Continuous Improvement with Operational Excellence
  • 2. Operational Excellence Systematic management of all the processes to achieve world class performance by: Efficient utilization of tools Optimization of Resources Elimination of process waste / inefficiencies    Let Your Organization Be at Competitive World for Long 307.222.6083 opexsociety5@gmail.com www.opexsociety.org
  • 3. Lack of operational Excellence … Let Your Organization Be at Competitive World for Long Results in low profitability and cash flow issues When do you address it? 307.222.6083 opexsociety5@gmail.com www.opexsociety.org
  • 4. Operational Excellence Becomes a Concern when… Let Your Organization Be at Competitive World for Long  Cash flow starts to get a little tight – Trouble meeting payroll – Suppliers are screaming for payments – Inventory is out of control – Expenses are rising faster than revenue  Backlog starts to shrink  Opportunities are missed due to cash flow issues www.opexsociety.org 307.222.6083 opexsociety5@gmail.com
  • 5. Improving Profitability – Traditional Approach  CFO/Department Head is responsible to lead the cost cutting efforts Focus usually is on cutting expenses  Workforce Reduction Scrutinize Purchasing  Reduce Employee Perks Extend Payment Terms Let Your Organization Be at Competitive World for Longwww.opexsociety.org 307.222.6083 opexsociety5@gmail.com
  • 6. Performance Improvement: Strategic Approach measure the current level of performance identify waste Generate Ideas to achieve a better level of output Performance improvement is all about organizational change Let Your Organization Be at Competitive World for Longwww.opexsociety.org 307.222.6083 opexsociety5@gmail.com
  • 7. Ideas Should be… • Effective • Efficient, and • Adhere to Market Forces Let Your Organization Be at Competitive World for Longwww.opexsociety.org 307.222.6083 opexsociety5@gmail.com
  • 8. How to Generate The Ideas Value Stream Mapping  Value Stream Mapping is a Lean technique used to analyze the flow of materials and information currently required to bring a product or service to a consumer.  Lean: A business system for organizing and managing product development, operations, suppliers, and customer relations to create precise customer value—goods and services with higher quality and fewer defects—with less human effort, less space, less capital, and less time than the traditional system of mass production. Visualize Your Processes  Eliminate Waste $ Increase Profits Let Your Organization Be at Competitive World for Longwww.opexsociety.org 307.222.6083 opexsociety5@gmail.com
  • 9. Purpose of Value Stream Mapping  Identify processes where “Lean” techniques can be applied  Help reduce / eliminate wait time  Eliminate process waste  Reduce production cycle and processing time  Understand process linkages and dependencies  Create the basis for “Lean” implementation plan Let Your Organization Be at Competitive World for Longwww.opexsociety.org 307.222.6083 opexsociety5@gmail.com
  • 10. Value Stream Mapping – Case Study Let Your Organization Be at Competitive World for Longwww.opexsociety.org 307.222.6083 opexsociety5@gmail.com
  • 11. Business Case Solution Improve lead time performance by synchronizing production with customer demand. Key Requirements 1. Reduce flow time to meetcustomer demand. 2. Reduce RAW, WIP and FGIlevels. Problem Statement Losing Business to competitors due to long lead times and late deliveries. Measurements 1. Total flow time 2. Inventory levels 3. EBIT performance. Ideal State • On-Demand • Defect Free • 1-By-1 • Lowest Cost Let Your Organization Be at Competitive World for Longwww.opexsociety.org 307.222.6083 opexsociety5@gmail.com
  • 12. Value Stream Map – Current Process Let Your Organization Be at Competitive World for Longwww.opexsociety.org 307.222.6083 opexsociety5@gmail.com
  • 13. Team Brain Storming Session • Can Customer increase the size of the blanket order and provide us with a longer term forecast visibility? • Can we flow the demand down to the supplier with a longer term visibility? • How can we reduce wait time? • How can we reduce change over time? • Can we reduce lot size? • Can we merge production processes to reduce travel time? Let Your Organization Be at Competitive World for Longwww.opexsociety.org 307.222.6083 opexsociety5@gmail.com
  • 14. Value Stream Map- Future Process Let Your Organization Be at Competitive World for Longwww.opexsociety.org 307.222.6083 opexsociety5@gmail.com
  • 15. Do Act Plan Check • People • Product • Systems • Processes Strategy Implementation Check List Let Your Organization Be at Competitive World for Longwww.opexsociety.org 307.222.6083 opexsociety5@gmail.com
  • 16. Next Step • How would you apply Value Stream Mapping into your Business? 1. Share the business challenge with your key staff. 2. Define business case 3. Define a high level business process 4. Define activities for each business process including wait time. 5. Randomly pick a minimum of 5 current jobs and record all activities and time. From the initial customer call to receipt of payment for the goods or services. 6. Map the process – this is your current value stream map 7. Categorize each activity as value added or non value added 8. Define a map eliminating as many of the non value added activities – now you have a first draft of the future state Let Your Organization Be at Competitive World for Longwww.opexsociety.org 307.222.6083 opexsociety5@gmail.com
  • 17. Next Step Identify Initiative • Does your product offer exceptional Buyer utility? • Use Buyer Utility Map Strategic Pricing • Set the price which is easily accessible to mass of buyers • Use Pricing Corridor Tool Align Operation s • Set Target Profit • Come up with Target Cost • Streamline Cost Innovation Adoption • Create a consensus • Address adoption hurdles in actualizing the strategy • Balance Scorecard Let Your Organization Be at Competitive World for Longwww.opexsociety.org 307.222.6083 opexsociety5@gmail.com