What’s new in OpenText Release 16 Extented ECM EP5

OpenText Confidential. ©2018 All Rights Reserved. 1
What’s New in OpenText Extended ECM Platform EP5

We are The Information Company
Enabling Intelligent and Connected Enterprises
Inspiring a new way to work

Connects content to
your digital business
Process productivity
• Extend content services
into business process
• High-end DM
• Repeatable collaboration
• Records management
• Archiving
User productivity
• Content creation
and retrieval
• Communication
• Ad-hoc collaboration and
sharing
• Good-enough lifecycle
management
Digital workplace Digital business

OpenText has once again been named a Leader in the
Gartner Magic Quadrant for Content Services Platforms
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vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Download the 2018 report at
www.opentext.com/campaigns/ecm/gartnermq

The new release of OpenText Extended ECM Platform Release 16
Enhancement Pack 5 (EP5) continues to push the boundaries of how
content elevates process-driven business systems.
Extended ECM EP5 further deepens integrations with lead applications
to bridge content silos, unlocking the value of content to drive insights,
efficiencies and governance.
OpenText Content Services EP5 releases will be generally available by November, 2018

blogs.opentext.com/announcing-opentext-extended-ecm-16-ep5/
blogs.opentext.com/announcing-opentext-content-suite-16-ep5/

What’s new in Release 16 EP5 for the
OpenText Extended ECM Platform

What’s new in OpenText Extended ECM Platform EP5?
The Extended ECM
platform integrates
Enterprise Content
Management (ECM)
with most lead
applications to bridge
content silos and
deliver content in
context for more
effective business
processes.

OpenText Extended ECM 16 EP5 delivers
business value in these key areas:
• Empowering mobile workers to engage in
business processes on the go
• Placing intelligent automation control in the
hands of business owners
• Accelerating Extended ECM deployments,
rolling out business workspaces 20x faster
• Further enhancements for cloud readiness
enable continued deployment flexibility
OpenText Extended ECM—EP5 highlights

Access Business Workspaces via Content Server Mobile
• Extended ECM goes
mobile: Workspace on
mobile devices
• Access business
process-related
content, any place,
any time
• Browse through
workspace network
• Take photos to
document an incident
or scan a document
• Scan QR code to
immediately open an
Extended ECM
Workspace

Access Extended ECM Workspaces on mobile devices
Scan QR code on delivery van
to immediately open the vehicle
workspace

Up-to-date vehicle data
Responsible fleet team
members

Add photo to an Extended ECM Business Workspace

Placing intelligent automation control
in the hands of business owners
• Extended ECM’s
brand-new Event
Action Center brings
intelligence to
workspaces
• Combine events with
business data-based
rules to generate
documents, update
workspace or start
workflows
• Automate reactions for
events initiated by
Extended ECM or
published by leading
business applications

Event Action Center—Configuration Smart View
A new widget for configure event action center
Business Admin
Both external systems or internal
Extended ECM system can
generate events that trigger
actions in Extended ECM
Filter option

Event Action Center—Action Plan
A new Smart UI widget to configure Event Action Center
Multiple actions can be planned in
one action plan. Actions are executed
sequentially. Initial supported actions:
generate document, initiate Extended
ECM Workflow
65 %
Supported source:
1. Event properties
2. Content Server Object
3. Result from previous action
Save as template:
Action plan is saved into template
volume to be used in future.
Business Admin

Event Action Center—Business Admin Access
New admin entry in the Extended
ECM Platform Volume
Shortcut widget pointing to Event
Action Center
Shortcut widget

Event Action Center—Synchronous Mode
EventActionConfigurationInterface
Extended ECM Action LibrarySAP SuccessFactors Events
Salesforce Events
Extended ECM Internal Eents
S/HANA Events
1. Single Event:
execute the action
synchronously
Event Action Center
takes events from business applications and
triggers a defined sequence of actions in
Extended ECM (e.g. Document Generation,
Approval Workflows)

Accelerate Extended ECM rollouts—20x faster
• Benefit from new
workspace bulk
creation framework
that accelerates
workspace creation
• Up to 20 times faster
creation of business
workspaces
• Speed up initial loads
and bulk imports of
workspaces for new
Extended ECM
customers
0
5
10
15
20
25
30
35
1 2
Created Workspace per
Second
Series1 Series2
Performance Lab Study

What’s new in Release 16 EP5 for the
OpenText Extended ECM Ecosystem

Business Attachments—work more efficiently
• Business attachment is
a powerful concept for
linking one document
to many business
objects
• An individual document
can now be linked
within the business
workspace
• This supports re-use of
documents across
workspaces

Snapshots—important tool for compliance
• A snapshot is an image
of attachments in a
workspace at a time of
creation
• Snapshots point to the
document version at
the time the snapshot
was created
• The snapshot
document version
cannot be deleted and
is therefore a key
feature in ensuring
compliance

• HR processes generally
require some form of
document generation
• The Document Self
Service widget has been
enhanced with document
generation capability as
well as the browse
existing document
• New documents are
automatically stored in
the employee workspace
for compliance purposes
Document Self Service

Integration with SuccessFactors®
• Employee self service
is a key requirement to
support HR
transformation—
reducing the burden on
HR staff for day-to-day
queries
• All document
generation capabilities
are now available in
the lead application
interfaces—
SuccessFactors allows
employees to create
and answer their own
common queries

Configure document types and SuccessFactors Roles
• Security and access
control are key
requirements when
dealing with sensitive
employee data, both
for staff (permanent or
temporary access) and
HR users
• Security can now be
set for each document
type depending on
user’s role, with total
granularity

Integration with Microsoft® Teams
• Microsoft Teams and
Office 365® are the
standard for Content
creation in the Digital
Workplace but lack
true document
management and
records management
capabilities
• Extended ECM Office
365 now integrates
directly into the
Microsoft Teams user
interfaces to provide
full content lifecycle
management

Integrated business workspaces
• Not only is the document
structure integrated into
Teams, but as more and
more organizations use
the Business Workspace
approach, these can also
be accessed via the
Teams interface
• This can link
unstructured content with
structured data from
other lead applications
such as SAP® ERP,
S/HANA, Salesforce®
and SuccessFactors

Integration with Microsoft Teams
• When working in a
business workspace in
Extended ECM, users
can add documents
directly from Office
365—including
recently accessed
documents in Team
spaces and One Drive

Extended ECM for Microsoft Dynamics Customer Engagement, by Contesto
• Customer, Prospect, Sales
and Support documentation
all contain key knowledge for
organizations and this
needs to be made centrally
available to all stakeholders
• Improve customer
engagement by surfacing
OpenText Business
Workspace content in the
Microsoft Dynamics 365 UI
with supporting capabilities
including drag and drop, edit,
filter content and search
• Securely manage the
lifecycle of Microsoft
Dynamics 365 content by
applying roles and
authorization from Microsoft
Dynamics 365 to content
hierarchies

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OpenText technology and take advantage
of new features and performance improvements
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Discuss your upgrade requirements with the OpenText PS Team
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Resources, supporting material
Where to find more information

OpenText Extended ECM Platform EP5 resources
Blogs
Extended ECM Platform EP5:
blogs.opentext.com/announcing-opentext-extended-ecm-16-ep5/
Content Suite 16 EP5:
https://blogs.opentext.com/announcing-opentext-content-suite-16-ep5/
OpenText Content Suite 16 info
https://www.opentext.com/products-and-solutions/opentext-release-
16/opentext-content-suite-16
Extended ECM Platform info
https://www.opentext.com/products-and-solutions/products/enterprise-
content-management/extended-ecm-platform
Ready to upgrade? www.opentext.com/campaigns/services-upgrade-opentext-software
OT Live Customer Webinars
Upcoming: http://www.opentext.com/events-and-webinars
Previously Recorded:
https://sunnyside.vidavee.com/opentext/11FF3CBEEA85260D0A4458
DC55600C54.doc?AF_deliveryChannel=landingpage

Join the conversation
OpenText Content Services@OpenTextContent
https://www.opentext.com/products-and-solutions/products/enterprise-content-management/extended-ecm-platform

What’s new in OpenText Release 16 Extented ECM EP5

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