This document discusses integrating electronic fax with business applications and devices to securely exchange information. It describes how fax is still widely used for critical business transactions in industries like healthcare, legal, utilities and manufacturing. Integrating fax with email, ERP systems, document management, MFP devices and electronic medical records can streamline workflows, improve compliance and increase productivity by automating the delivery of documents and forms. The benefits include faster processing, reduced costs, improved agility and a foundation for digital transformation.
So we defined the OpenText Business Network… Let’s transition into some of the key drivers for Business Network
Information is becoming the currency of the digital economy
Companies don’t succeed just based on size, scale, access to resources, or geographic presence—it’s the degree to which they can take advantage of information to innovate and grow
It’s critical that companies connect business processes across their ecosystem, and secure the information flows that support those processes
Not only is this essential for business continuity, it’s a must for efficiency and productivity in a hyper competitive digital economy
Managing information exchange is mission critical for doing business
All business processes depend on information processing… inside and outside the 4 walls
This information might be structured (such as an EDI purchase order) or unstructured (such as handwritten prescriptions)
Much of this information is sensitive and must not only be delivered quickly, but also with a traceable delivery/receipt confirmation
These 6 industries are built on mainly manual paper processes, some of which we’ve identified here. Across all these industries, compliance and productivity are absolutely paramount, and whether the client is dealing with HIPAA, SOX or simply needs a greater level of visibility into what information is being transmitted, fax is the legally binding least common denominator for their most mission critical documents.
Fax and email are unquestionably two of the most effective tools ever developed for exchanging information. However, anyone who has ever wasted time walking to a fax machine to send or receive documents knows how inefficient this can be. And any administrator faced with managing fax machines and email applications knows the time and cost of managing multiple hardware and software solutions. It doesn’t have to be that way. Smart organizations are integrating electronic fax software with Microsoft® Exchange Server and Exchange Server Unified Messaging to automate faxing and gain the most value from these essential productivity and communications tools.
The Connector for Microsoft Exchange provides specific functionality that you get with RightFax that is not available with an SMTP connection. These specific features allow an enhanced experience and makes faxing from email even easier.
Connector for Microsoft Exchange enhances the faxing experience by:
Adding a “Send a Fax” button on the Outlook toolbar
Adding a “Fax Status” button on the Outlook toolbar to check the status of faxes in real-time
Pre-populating fax forms for easy faxing from the email client
Performing all of the RightFax tasks needed within Outlook
The Connector for Microsoft Exchange supports Microsoft Exchange 2013, 2010 and 2007
The Digital Platform (Integration and Breadth of Capability)