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10. Thess-Ahall
1. Welcome! 1
WELCOME to the Living Labbers webinar!
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Please, remain muted until the Q&A session at the end. You will be given the opportunity to
ask questions later. If you have questions arising during the presentation please enter them in
the chat box, we will go through these questions first before opening the floor to others!
This webinar is recorded and will be shared online. However, there is no need to be shy -
you can ask questions at the end & these will not be included in the recording!
4. Thessaloniki Active & Healthy Ageing
Living Lab
Thessaloniki, Central Macedonia, Greece
Founded since 2014 (AUTH MedPhys Lab)
AHA domain: co-creation/co-design of technological solution to
improve QoL and Independent Living
Main infrastructure: eHome, older adults’ homes, Chariseio
nursing home (recently the Transition Living Lab in Hippokrateion
Hospital)
Inter-connected hub of multiple actors (quadruple helix):
• Academia/research centres
• Industry (SMEs): LLMCare & NCNG
• Civil Society (Patients/Professionals’Associations,
OKFN Greece)
• Policymakers (Municipalities, Regional/National
Healthcare Authorities -> hospitals, nursing homes,
day care centres)
European Partnerships:
• ENoLL (adherent member) & H&W Task Force
(leader)
• EU CSI “Mental Health” (Lead city: Thessaloniki)
• EIPonAHA (2* Ref. Site)
• European Platform for Rehabilitation (EPR)
• Alzheimer Europe
• International Association of Gerontology andThess-AHALL 4
5. Active involvement of all the interested & different stakeholders in every step of a
new solution!
Thess-AHALL 5
Agile
Developme
nt
Methodolog
y
Testing
Development
Deploymen
t
Requiremen
ts
Design
Review Release
“Life's too short to build something nobody wants”
Ash Maurya – LEANSTACK Founder/CEO
Thess-AHALL’s participatory
research projects:
7. Real Life Environment
Thess-AHALL Living Environment
Simulation (eHome) (AUTH Medical School)
Thess-AHALL Transition Living Lab
(Hippokrateion general hospital of Thessaloniki)
Real-Life Environment 7
Simulation of older adults’ home
(living room & kitchen), fully
equipped (furniture, appliances)
Monitoring devices installed (e.g. 3D
depth sensor camera, fish eye
camera)
Simulation of a two-room space (living
room & kitchen, bedroom), fully equipped
(furniture, appliances) to study transition
of long-term care from hospital to
rehabilitation centres/nursing homes etc.
Monitoring devices installed (e.g. 3D
depth sensors, RGB cameras, activity
trackers and bio signals monitoring
8. Urban Context
The City as a “playground”:
• to explore needs & challenges of everyday
living
• to enhance Active Citizenship (tackle of
ageism)
Urban Context 8
Aristotelous Square (Parkinson’s
Awareness Day 2017) Common
Cause Campaign
Thessaloniki Water Park (SISCODE:
environment research group 2020)
Thessaloniki: Healthy City
Veria City (World Autism Day
2019) Intergeneration/ Common
Cause Campaign
10. Participate4: common cause
campaigns“Gamification” of LL’s activities with
end-users, through loyalty point
system
Participants (e.g. older adults)
donate their time of participation,
which is turned into points to
support a pre-defined by Thess-
AHALL common cause.
Once the target points are collected,
sponsors donate real useful gifts to
the organisation (nursing home ,day
care center, patients association,
etc).
Impact:
Effective Seasonal awareness
campaigns, Intergeneration, Active
Citizenship
Innovation 10
12. Governance Model
Governed by the AUTH Medical Physics
Laboratory, as a self-funded entity.
Governance Model 12
Evdokimos
Konstantinidis
LL co-Founder /
PostDoc Researcher
Prof. Panos Bamidis
LL Founder
Thess-AHALL participates
in some 10 national & EU-
funded research projects,
receiving high recognition
about its research
excellence, while every year
it joins or leads 3-5 proposals
for research grant calls.
14. Thess-AHALL aims to develop a business plan for self-
sustainability, in line with the ENoLL’s strategy, facilitating
the people demand with the active involvement of SMEs
within pilots (in progress).
Business Model 14
Financing models / business model
Strong collaboration with:
• AUTH Technology Transfer Office
• Ok!Thess accelerator (entering its
maturity programme in 2018)
Participation in pitching events of
VCs/Angels Investors (2018, 2019)
18. Collaboration & Research
Community for the Independent
Living
Engagement 18
“Partners of Experience” Research Group:
More than 70 older adult (60+ y.o.)
collaborators of the Thess-AHALL,
participating in research and social
innovation activities, providing:
Experience –Requirements – Ideas - Feedback
Member’s Card
19. Engagement 19
Learning by Doing
Engagement activities with citizens
Intergeneration (students,
researchers – AUTH premises)
AUTH Medical
School
AUTH Medical Education
Class
AUTH Library
20. Engagement 20
Educational Visits
Engagement activities with citizens
Co-creation activities, taking
place in museums, parks
AUTH Cast Museum
NOESIS Science Museum
& Planetarium
MoMus - Museum of
Photography
AUTH Library Thessaloniki Water Park
21. Engagement 21
Seasonal gatherings
Engagement activities with citizens
Common Cause campaigns
Xmas Fest
“Alexander the Great” International
Marathon (5km health road)
Participate4 Campaigns
26. Community Sustainability 26
The Community belongs to its people!
Need for management:
• The pool of stakeholders expands from time to time
• Various stakeholders with different needs & communication channels:
Older Adults – Professionals – Policymakers - Research staff -Associations
• Several activities to schedule for different projects/events
No more lists!
33. Next Steps/Goals 33
Next steps / goals
• Release of the 1st version of the Panel Management Tool
(review/iteration)–Open Call for Interest
• Further exploitation of the Participate4 Campaigns
• Validation & Replication/ Scaling-Up of the “Lifelong
Learning” Methodology (stakeholders / regions)
• Business model for self-sustainability
34. Questions ?
10
1/ questions from the chat are introduced by moderators
2/ questions from the audience?
Q&A 34
35. This project has received funding from the European Union’s Horizon 2020
Research and Innovation programme under grant agreement No. 788217
THANK YOU !
Evdokimos I. Konstantinidis
Postdoctoral Research Associate at Thess-
AHALL, Medical Physics Lab AUTH
evdokimosk@gmail.com
Twitter: @evdokimosk
LinkedIn: Evdokimos Konstantinidis
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Hinweis der Redaktion
(ENoLL will facilitate this slide, and give a very brief few sentence introduction to start the webinar - usually a few minutes late, to allow participants to join)
(After ENoLL introduction, you can begin with this slide)
Introduction: what is your Living Lab about, who are you?
Introduction: what is this presentation about? (previous examples: “experiences with LLs for public administration”, “Living Labs for improving air quality”, “drop-outs in Living Labs”)
> Think about adding a personal touch! Maybe, introduce a question you’d like the participants to think about during the presentation and to come back to during the Q&A, or tell a personal story about yourself/the experiences of your LL that relates to this topic. Or maybe take the opportunity to share a lesson learnt, achievement, or challenge you’ve faced in this area!
Introducing your lab in more detail, for example by showcasing your projects, talking about the sector you are working in, or introducing the structure of your LL.
> Focus on whatever element you think is important in highlighting in your case: what makes your LL special?
Introducing your lab in more detail, for example by showcasing your projects, talking about the sector you are working in, or introducing the structure of your LL.
> Focus on whatever element you think is important in highlighting in your case: what makes your LL special?
Here, you can introduce an example of a project, activity etc. that shows the element of ‘real-life environment’ in your LL. How is your LL operating in the ‘real-life environment’?
> Practical examples are best, and depending on the time you can spend here you can focus on one or give an overview of several different ones!
The key element of ‘real-life setting’ as explained by the ULL framework
In an ULL it is important to know the physical setting in which the innovation will be implemented
to be able to develop a solution that supports the context. In this process it is important to get a
view of the physical prerequisites for the context and its potential. Here, answering these
questions and analyzing the possibilities and challenges in the context is relevant from an ULL
perspective. A place is formed both by its physical environment and by the pattern of events
that people experience there. It is important to gain insights into features of a place:
geographical location, material form, and investment in value and meaning. Hence, when it
comes to understanding and designing environments of different types, we need to focus equally
on their location, the structure of the environments, and on the activities that take place there
Real-life environment case in more detail
> Think about including pictures here!
> Here you can think about, for example:
What is the innovation you are working on / have reached?
What were the challenges that you focused on?
What solutions have you reached?
The key element of ‘innovation’ as explained by the ULL framework
Most innovations emerge from gaps between existing solutions and human expectations. This
process can be driven by the technological possibilities, societal needs, human needs or an
inventor’s visions. Thus, to innovate means to create something new and different and to be
creative. These innovations can be services, products, processes and/or brands, but in general it
means that a need is met by new means.
Working with innovations is expensive, risky and time consuming. Additionally, the work with
innovation is unpredictable. Due to this, it is important to decrease these factors and to create
opportunities for success for the innovation. In the ULL this means to have structured and well-
considered processes to support the experimentation process with the innovation. This is one of
the main objectives of an ULL.
When setting up and running an ULL it is also important to understand the innovation(s) and
to have a viable and sustainable ULL. In ULL settings, it is very important to have an
innovation to experiment with and which contributes to some societal challenge. In this context,
an innovation should create some value for its stakeholders and it should be developed by active
stakeholder participation and by using multiple-methods.
Think about including pictures here!
What about the stakeholders, roles & organisations outside of your Living Lab?
Who are you connected to, who is crucial in your operations?
The key element of ‘governance’ as explained by the ULL framework
The ULL has the aim to contribute to increased public value, which can take the form of
economic, social and ecological value, both in public and private contexts. In these real-life
implementation of innovations in urban contexts, local governments and other stakeholders
who aims to gain insights into new ways of handling societal challenges.
Currently, cities need to reflect on their governance strategies to find new ways of handling the
growing number of complex societal challenges. Governance includes a set of actors from
business to civil society and puts emphasis on social processes rather than on the state.
Developing the governance and management model for an ULL requires some activities to be
performed and decisions to be made in order to form the best model for the ULL.
Think about including a diagram or illustration here!
How does your Living Lab sustain itself, where is the money / other resources coming from?
The key element of ‘financing model’ as explained by the ULL framework
Financing model can be considered as one of the key components of Urban Living Labs. Despite the fact that some Living Lab studies have considered financing model as a part of the governance and management component, but within the urban context, financing the ULL and its activities is crucial to make it happen and thus it is key to its sustainability. Considering an Urban Living Labs as either a long-term program, an environment or as a place, it is of vital importance to establish a long-term commitment that in turn needs its financing model and well as a maintenance plan. Accordingly, financing model can influence different activities to engage citizens and other stakeholders and building relationships with them that are parts of the ULL business model.
Think about including diagrams or graphs here!
Getting up-close and personal: who are the people in your team? Who is working for your LL?
Key Stakeholders and Roles in ULL - Internal roles from the ULL framework
The most apparent internal role that needs to be defined and engaged in ULL processes and
activities is the ULL manager. This role has the responsibility to manage everyday practices
of the ULL and also be the front-person of the ULL. In this role, the focus is on developing
ULL projects and to ensure that the ULL is maintained and used by its intended users and that
it creates value for the city in which it is implemented. This role is employed in the ULL and
can be a person who covers more than one internal role. This role has a mutual dependency
with the ULL.
One important role in the ULL is the human interaction specialist who is an important
stakeholder to support an ULLs’ processes. The relationship dependency between this role a
Think about including pictures here!
Provide an example of an activity, or several activities, that you’d like to showcase in engaging with citizens / quadruple helix stakeholders
The key element of ‘engaging citizens’ as explained by the ULL framework
Within an ULL, engaging citizens in the innovation process is of crucial importance.
Citizens with different roles must be engaged when it comes to designing, co-creating, testing
and evaluating innovation. Citizens might be visitors in the area where the innovations are developed.
They could either be actively or passively involved in the innovation process. As previously mentioned,
citizens with passive role can be considered as affectees who are affected by the innovation or solution.
Other factors to successfully engage citizens in an ULL are to understand how to communicate
with them, how to engage them and how to keep them engaged throughout the whole
development and innovation process. The drivers to engage citizens are also different
depending to the roles and degree of engagement in the innovation process. In an ULL, the role
of citizens can be different, such as: experimenters, innovators, lead participants, co-creators,
and finally citizens as co-testers and evaluators.
Accordingly, in order to set up and run an ULL, multiple questions should be considered when
it comes to engaging citizens in the development and innovation process of the solutions developed.
Think about including pictures here!
Think about including pictures here!
Think about including pictures here!
Think about including pictures here!
Think about including pictures here!
Provide an example of an activity, or several activities, that you’d like to showcase in engaging with citizens / quadruple helix stakeholders
The key element of ‘Partners and stakeholders in the ULL’ as explained by the ULL framework
In general, an ULL follows the Quinto Helix approach including stakeholder groups such as:
public sector, academia, citizens, companies and the environment. These stakeholders are
divided into private actors such as citizens, visitors, inhabitants, refugees, micro-companies,
SMEs and large enterprises and public actors such as cities, researchers and government. In an
ULL, the following stakeholder groups should be considered and potentially involved in ULL
activities: (1) an innovator (brings the idea); (2) a human interaction specialist (to support the
process); (3) the users (of the NBS); (4) the affectees (affected by the solution); (5) the problem
owner (e.g. the city); (6) financiers (bringing funds); (7) a pilot manager (facilitating
implementation and testing); (8) the panel manager (responsible for interaction activities); (9)
context provider (involved in implementation activities and the relationship dependencies); and,
(10) a project manager (responsible for the project management).
To develop a sustainable and viable ULL, the stakeholders need to be analyzed and connected.
Think about including pictures here!
Provide an example of an activity, or several activities, that you’d like to showcase in engaging with citizens / quadruple helix stakeholders
The key element of ‘Partners and stakeholders in the ULL’ as explained by the ULL framework
In general, an ULL follows the Quinto Helix approach including stakeholder groups such as:
public sector, academia, citizens, companies and the environment. These stakeholders are
divided into private actors such as citizens, visitors, inhabitants, refugees, micro-companies,
SMEs and large enterprises and public actors such as cities, researchers and government. In an
ULL, the following stakeholder groups should be considered and potentially involved in ULL
activities: (1) an innovator (brings the idea); (2) a human interaction specialist (to support the
process); (3) the users (of the NBS); (4) the affectees (affected by the solution); (5) the problem
owner (e.g. the city); (6) financiers (bringing funds); (7) a pilot manager (facilitating
implementation and testing); (8) the panel manager (responsible for interaction activities); (9)
context provider (involved in implementation activities and the relationship dependencies); and,
(10) a project manager (responsible for the project management).
To develop a sustainable and viable ULL, the stakeholders need to be analyzed and connected.
Think about including pictures here!
Think about including pictures here!
Think about including pictures here!
Think about including pictures here!
Think about including pictures here!
Provide an example of an activity, or several activities, that you’d like to showcase in engaging with citizens / quadruple helix stakeholders
The key element of ‘Partners and stakeholders in the ULL’ as explained by the ULL framework
In general, an ULL follows the Quinto Helix approach including stakeholder groups such as:
public sector, academia, citizens, companies and the environment. These stakeholders are
divided into private actors such as citizens, visitors, inhabitants, refugees, micro-companies,
SMEs and large enterprises and public actors such as cities, researchers and government. In an
ULL, the following stakeholder groups should be considered and potentially involved in ULL
activities: (1) an innovator (brings the idea); (2) a human interaction specialist (to support the
process); (3) the users (of the NBS); (4) the affectees (affected by the solution); (5) the problem
owner (e.g. the city); (6) financiers (bringing funds); (7) a pilot manager (facilitating
implementation and testing); (8) the panel manager (responsible for interaction activities); (9)
context provider (involved in implementation activities and the relationship dependencies); and,
(10) a project manager (responsible for the project management).
To develop a sustainable and viable ULL, the stakeholders need to be analyzed and connected.
Take this opportunity to connect with your audience, let them know what’s in your agenda, what you’re interested in collaborating in, who to contact to get in touch etc. etc.
Think about including diagrams or graphs here!
(ENoLL will facilitate the Q&A section: first, going through the questions entered in the chat, then opening the floor for the audience to ask questions. You will be the one answering all questions - except, if someone is asking about when the next webinar will be held etc. about the webinar series, rather than content wise)