OpenEye Client Software Training

OPENEYE CLIENT SOFTWARE
Advanced User Training

29119AB

INTRODUCTION
This presentation provides general information on the following aspects
of the client software for OpenEye DVRs:

• Remote Center • Backup Viewer
• Web Viewer • MDVR
• Emergency Agent • Digital Signature
Verifier
Each slide contains some basic information on the purpose of the
described function and identifies the associated options.

INTRODUCTION
All DVRs ship with a software
disk which contains a number of
useful programs that can be
installed on any workstation.
These programs are provided
free of charge and can also be
downloaded from
www.openeye.net.

OpenEye Client Software
applications give you the ability
to remotely monitor and
configure the DVR, receive
notifications of important events,
play back archived video and
verify the authenticity of exported
video clips and images.

HVR/NVR WEB VIEWER
IDVR WEB VIEWER
The web viewer is the ideal way to connect to
the DVR for anyone who only needs to view
live cameras. It requires ActiveX and is
compatible with Internet Explorer 6.0 and
later.

E SERIES WEB VIEWER
WEB VIEWER
The E Series web viewer is an excellent client
utility for anyone who does not need to enter
setup. It is compatible with Internet Explorer
6.0 and later and automatically installs when
connecting to the DVR.

E SERIES WEB VIEWER
PTZ CONTROL
Web Viewer offers the same PTZ control
functionality as the DVR. Cameras can be
fully controlled and programmed from a
remote workstation.

E SERIES WEB VIEWER
ADVANCED PTZ CONTROL
Most users may only need to move a PTZ camera
or start a tour. Tours and presets can only be
selected after they have been programmed in the
camera. The Advanced CAMERA MENU allows
programming and customization of the selected
PTZ camera.

E SERIES WEB VIEWER
MAIN SEARCH
The same search options available in Remote
Center and Radius are available in the Web
viewer, making it a powerful option for non-
administrative users.

E SERIES WEB VIEWER
STATUS SEARCH
Status Search is an easy way to navigate
through recorded video. It can be used in
place of the slider bars and shows which
cameras and time periods have recorded
video.

E SERIES WEB VIEWER
EXPORT OPTIONS
Web Viewer offers data export in the form of
still images or AVI files. While Radius must be
used for backup in the proprietary format,
these options result in easily accessible files
that are watermarked.

E SERIES WEB VIEWER
PRINTING
In some cases it may be necessary to print a
picture of an object or person of interest. Print
directly from Web Viewer to a direct or
network attached printer.

E SERIES WEB VIEWER
PRINT PREVIEW
A print preview is available with access to the
printer’s driver settings.

REMOTE CENTER
SITE INFO
When launched, Remote Center initially
displays the Local Setup window, which
allows DVRs to be added to the connection
list.

REMOTE CENTER
SETUP
To connect to a DVR already added, click the
DVR icon, enter the User Name and
Password then click Connect.

REMOTE CENTER
REMOTE SETUP
The Configuration tab in Local Setup allows
changes to the configuration of Remote
Center. These settings do not typically need
to be modified.

REMOTE CENTER
REMOTE CENTER
FEATURES
This software is intended for applications
where a single DVR needs to be monitored.

REMOTE CENTER
SENSORS & RELAYS
OpenEye DVRs feature sensor inputs and
relay outputs to allow advanced integration
with other facility systems. These can be
monitored and controlled using the Remote
Center software.

LIVE DISPLAY
PAN/TILT CONTROL
Remote Center offers the same PTZ control
functionality as the DVR Server software.
Cameras can be fully controlled and
programmed from a remote workstation.

LIVE DISPLAY
PAN/TILT CONTROL
Most users may only need to move a PTZ camera
or start a tour. Tours and presets can only be
selected after they have been programmed in the
camera. The Advanced CAMERA MENU allows
programming and customization of the selected
PTZ camera.

DEVICE MANAGEMENT
HVR/NVR SETUP
Remote Center allows access to remotely
configure the DVR. From here you can
change recording schedules, set motion
regions on cameras, and configure sensor
and alarms settings.

DEVICE MANAGEMENT
OE2 E SERIES SETUP
Remote Center allows access to remotely
configure the DVR. From here you can
change recording schedules, set motion
regions on cameras, and configure sensor
and alarms settings.

DEVICE MANAGEMENT
OE3 E SERIES SETUP
As with all OpenEye recorders, the OE3 E-Series
DVR can be managed via Remote Center. The
remote configuration interface is designed to look
almost identical to the interface at the DVR to
help ensure easier management.

REMOTE CENTER
SEARCH
There are several different types of searches
that can be performed in Remote Center. The
most basic involves selecting the date, the
time, the camera, and clicking play.

REMOTE CENTER
STATUS SEARCH
video.

REMOTE CENTER
1 Day (24 Hours) Total
1 Hour Increments PREVIEW SEARCH
1 2 3 4 5
6 7 8 9 10 Preview Search offers a visual method to
1112 13 14 15 search for an event.
16 17 18 19 20
21 22 23 24

1 2 3 1 2 3 4
5 6 7 8
4 5 6
9 10

1 Hour Displayed 10 Minutes Displayed
10 Minute Increments 1 Minute Increments

REMOTE CENTER
HVR/NVR INDEX SEARCH
Index Search offers a quick method to search
for several types of events. Once located, the
event can be applied to the Main Search.

REMOTE CENTER
INDEX SEARCH
Once the results of the Index Search are
displayed, any search result can be easily
reviewed by selecting it in the list.

REMOTE CENTER
EXPORT OPTIONS
Remote Center offers data export in the form
of still images or AVI files. While Radius must
be used for backup in the proprietary format,
these options result in easily accessible files
that are watermarked.

REMOTE CENTER
PRINTING
directly from Remote Center to a direct or

REMOTE CENTER
PRINT PAGE OPTIONS
A custom memo can be added when printing.
Be sure to select the correct page size before
sending the image to the printer.

MAC VIEWER
MAC VIEWER
Mac Viewer is an application that allows live
monitoring and playback of OE3 E-Series
recorders as well as HVRs and NVRs on the
OS X platform.

MAC VIEWER
MINIMUM REQUIREMENTS
The Mac Viewer will run on most newer Apple
computers, but it is important to verify that the
computer meets the minimum system
requirements.

MAC VIEWER
ADDING A DVR
Adding a DVR is simple and similar in
function to the Windows based Remote
Center software. After adding the DVR,
connect by selecting the name and clicking
Connect.

MAC VIEWER
LIVE VIEW
Individual cameras can be viewed by double-
clicking. Depending on the DVR model,
screen divisions of 4, 9 and 16 are also
available.

MAC VIEWER
PTZ CONTROL
Basic PTZ control is possible by clicking on a
channel configured for PTZ control then
clicking the Pan/Tilt button.

MAC VIEWER
IMAGE EXPORT
A picture of any live camera view can be
saved by using the Export button. The
resulting JPG file can be viewed on any
computer.

MAC VIEWER
SEARCH
Single or multiple channels can be played
back on the connected DVR on any date that
contains recorded data. Video can be played
forward and in reverse, and a speed control
adjustment is available.

EMERGENCY AGENT
SETUP
The Emergency Agent software is designed
to manage incoming alarms from remote
DVRs. The DVR will transmit a segment of
video with the alarm, so that the video
remains available even if the DVR becomes
unavailable.

EMERGENCY AGENT
MONITOR
Alarm information from any properly configured
DVR will immediately appear on the Emergency
Agent Monitor screen when the event occurs. If
Emergency Agent is minimized, a popup
message will appear alerting the operator that
there is an alarm which may require attention.

EMERGENCY AGENT
SEARCH
Double-click an alarm in the notification list to
launch the Search Alarm window. This window will
allow the associated video clip to be played back.
In addition, the alarm can be marked for review or
dismissal. Access to the Export function is also
available.

EMERGENCY AGENT
EXPORT
Emergency Agent offers several easy backup
options. The JPEG backup option will save a
single still picture to selected media. AVI
backup allows clips to be exported in a
standard video format.

HVR/NVR BACKUP VIEWER
MAIN SCREEN
All Backed Up Video is encrypted and must
be viewed using either the DVR or the
Backup Viewer software. All Search features
of the DVR including JPG and AVI backup are
available in the Backup Viewer.

LOCATE VIDEO
After launching Backup Viewer, click OPEN to
locate archived video to play back. Several
options exist to make it easy to locate the
desired video.

OBJECT SEARCH
Object Search (also known as Museum Search)
allows an advanced search in a specific area of
the picture for motion. This function can be
extremely valuable in determining when an event
in a specific area may have occurred.

OBJECT SEARCH
PARAMETERS
Several options in object search can help
reduce the number of irrelevant results.
These options can be adjusted after clicking
the START SEARCH button.

OBJECT SEARCH RESULTS
Object Search results will be displayed on the
right. Browse these results to locate the start
of an event. If the desired picture is found, the
result can be applied to the main search for
more advanced playback.

1 Day (24 Hours) Total
1 Hour Increments PREVIEW SEARCH
1 2 3 4 5
6 7 8 9 10 Preview Search offers a visual method to
1112 13 14 15 search for an event.
16 17 18 19 20
21 22 23 24

1 2 3 1 2 3 4
5 6 7 8
4 5 6
9 10

1 Hour Displayed 10 Minutes Displayed
10 Minute Increments 1 Minute Increments

INDEX SEARCH
Index Search offers a quick method to search
for several types of events. Once located, the
event can be applied to the Main Search.

INDEX SEARCH
Once the results of the Index Search are
displayed, any search result can be easily
reviewed by selecting it in the list.

STATUS SEARCH
video.

EXPORT OPTIONS
Backup Viewer offers several easy backup
options. AVI videos and JPEG images can be
exported, and a revised proprietary backup
can be performed to change which data is
included with the backup.

BACKUP
In the event that a revised backup needs to
be created (such as when a section of video
from a scheduled backup is needed), Backup
Viewer can export video in the proprietary
format.

PRINTING
directly from the Backup Viewer to a direct or

PRINT PREFERENCES
As with most applications that support
printing, a print preview is available and
access to the printer’s driver settings.

OE2-E120/E480 BACKUP VIEWER
PLAYBACK
The Backup Viewer is included with all
backups, and offers search and export
functionality when reviewing archived data.

OE2-E120/E480 BACKUP VIEWER
EXPORT
Backup Viewer offers data export in the form
of still images or AVI files. These options
result in easily accessible files that are
watermarked.

OE3 E-SERIES BACKUP VIEWER
PLAYBACK
The Backup Viewer is included with all
backups, and offers search and export
functionality when reviewing archived data.

EXPORT AVI
Backup Viewer offers data export in the form of
AVI files. AVI files are a standard format that can
be played on nearly any operating system without
any custom software. A watermark is included to
prevent file tampering.

OTHER FUNCTIONS
Backup Viewer includes a number of
functions that allow various ways to view and
export the video. Move the mouse over any
icon and text will appear with a description of
what that button is for.

MOBILE REMOTE VIEWER
MDVR
The MDVR Software allows remote connection to
DVRs using any mobile device with a supported
operating system.

MDVR INSTALLATION ON
BLACKBERRY

DIGITAL SIGNATURE VERIFIER
VERIFY FILE AUTHENTICITY
Use the Digital Signature Verifier to analyze exported
.AVI and .JPG files to determine if they have been
tampered with after export.

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