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TheTipping Point
or «How little things can make a big difference»	

by Malcolm Gladwell
«TheTipping Point is that dramatic moment
when little causes drive the unexpected to
become expected and propel the idea of
radical change to certain acceptance»
"Ideas, products, messages and
behaviors spread like viruses do"
Three Laws of Epidemics
Law of the Few
Stickiness
Factor
The Power of
Context
"The success of any kind of social epidemic is heavily dependent
on the involvement of people with a rare set ofsocial gifts."	

1Law of the Few
Law of the Few	

Connectors	

Social glue that
spreads the message.
Mavens	

Data banks,
provide message.
Salesmen	

Persuade us
Stickiness Factor	

2"…the specific content of a message that	

renders its impact memorable"
Stickiness Factor	

Stories
Concrete
Credible
Emotion
Power of Context	

3Epidemics are sensitive to the conditions and circumstances
of the time and places in which they occur – the context.
Power of Context	

The Good Samaritan
Theory
Channel Capacity
Two Context rules
Three elements you can create	

Law of the Few
Stickiness
Factor
The Power of
Context
It’s all about	

right people, with right message, at the right time & place.
Thank you.

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The tipping point. Book presentation.