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Application Packaging Products and
Solutions
Application Packaging Self-Service
Smart Update
PACE Suite

AA part of Nordic IT group EVRY
part of the Nordic IT group EVRY
Infopulse at a Glance
Infopulse is a leading Norwegian owned provider of Information Technology
and BPO services in Eastern Europe.

Main Services
•

Software Engineering and Testing

•
•
•

Application Packaging and Virtualization
IT and Network Operations
Business Process Outsourcing

Founded
1991

1000+
employees
30 Mio €
revenues

ISO
certified
9001, 14001
CMMI 4

Zhytomyr
10% FTE
Vinnytsia
2.6% FTE

Chernigiv
0.6% FTE

Kyiv
81.5% FTE
Member
of European
Business
Association
(EBA)

Lugansk
5.3% FTE

Deutscher
Wirtschafts
-club
(DWK)

With our proven high technical competence and reliable secure services,
we bring innovation to life for our clients globally
to the benefit of our employees and society.
Experience in Application Packaging
Largest Application Packaging Delivery Center in Europe
•
•
•
•
•
•

Packaging since 2006
100+ packaging engineers
3 delivery sites in Ukraine
2 delivery partners in Europe
Over 35,000 installations delivered
Over 30 satisfied clients in Europe and Scandinavia

Pool of
100+
Application
Packaging
Engineers

7 Years
Experience
35,000
Delivered
Packages

3
Application Packaging Story
From resource pool to solution provider
2005

2007

• 5 FTEs

2010

• 64 FTEs
• 25 customers
• MSI Generator

• 37 FTEs
• 6 customers
• 20 automation
scripts

2012

• 108 FTEs
• 50 customers
• PACE Launch at
Packaging Event’12

2008

• 56 FTEs
• 18 customers
• 60 automation scripts
and hand-made tools

2013

• Application Packaging
Self-Service
• Smart Update
• Application Informer

4
Challenges of Application Packaging
Efforts
• From 8 to 40 man/hours spent per package
• 60% routine operations

Utilization
• Application Packaging workload is very volatile
• Vary from 20% overload to 50% underload
• 5 packages on Friday afternoon!

Application Updates
• Popular applications are released 10-20 times per
year
• High cost of keeping applications up to date being
deployed to thousands PC

5
Application Packaging & Virtualization Solutions
Application Packaging Self-Service - Create application packages anytime from anywhere.

Innovative cloud solution that provides:
•
•
•

Smart application packaging
Automated testing
Automated documenting

Smart Update - Keep applications up to date. 100+ the most often used applications are:

•
•
•
•

Monitored for new versions
Packaged and virtualized
Tested on Windows 7 and Windows 8
Ready for deployment via Microsoft SCCM 2012

PACE – Speed up your application packaging. PACE enables clients to accelerate and simplify the
application packaging process and reduce cost. Available as a comprehensive suite, or sold
separately as:
•
•
•
•

MSI Generator
MSI Editor
App-V Generator
Docu Generator

6
Smart Update

PACE

Application Packaging
Self-Service

APS

Make 10 application packages in 30 minutes!
7
Application Packaging Self-Service
Web based cloud for application packaging & testing automation

8
Application Packaging Self-Service
Smartly automate routine
Man/hours

16
14
Creative work:
customization,
engineering,
troubleshooting,
scripting
Automated routine

12
10
8

6
4
2
85%

75%

50%

35%

0
Basic

Easy

Medium

Complex

We save up to 35%
of Complex
packaging time!
9
Application Packaging Self-Service

With APS Usage

Manual Packaging

Power of Batch processing

Package 1
Package 2
Package 3
Max 2-3 packages per day
8 h Working time

Package 1
Package 2
Package 3
Package 4
Package 5
Package ..
Package N

10+ packages per day
8 h Working time
Automated
by APS

Standard Operations

Pkg. customization,
engineering

10
Application Packaging Self-Service
Flexibility in selection source package installation approach

Source
package

• Install Automatically at source
uploading to FTP
• Configure installation options and
install automatically
• Install and Configure Application
Manually through Remote
Desktop

11
Application Packaging Self-Service
Many formats automatically created for one uploaded source package
without additional efforts!

MSI Package
MSI Transform (MST)

App-V Package

Source
package

MSI Generator
Project

12
Application Packaging Self-Service
Packaging environment is always with you

Public Cloud

•

•
•

No spending for
infrastructure or tools
High scalability
Quick ramp up time

Private Cloud

or
• The highest performance
• 100% control of infrastructure
• SCCM Integration

13
Application Packaging Self-Service
Benefits

•

Flexibility - use the APS service from anywhere through our web interface
Costs - reduce application packaging efforts up to 30% by producing or
preparing packages at the same time and without additional costs of
packaging infrastructure
Scalability - handle the uncertain workload smarter

Example Calculation

•
•

Before

With APS

Average packaging time, h/pkg

16

10

Packaging Engineer rate EUR/hr

€ 20.00

€ 20.00

70%

85%

50

50

Packaging Engineer work time utilization
Packaging worklad, pkg/month
APS Per package price
Packaging Cost, Annual
Cost Saving, Annual

€ 274,286

€ 19.00
€ 152,576
€ 121,709
14
APS

PACE

Smart Update

Smart
Update

Keep applications up to date
15
Smart Update
Keep application packages updated
100+ the most often used applications are:
•
•
•
•
•

Monitored for new versions
Packaged according best practices, controlled desktop environment demands
Tested on Windows 7 and Windows 8
Available for download
Ready for deployment via Microsoft SCCM 2012 or other deployment systems

16
Smart Update
Benefits for Subscriber
• Notification about new package versions (Daily/Weekly)
• Different technologies - MSI, App-V 4.6, App-V 5.0, Unattended packages
• Individualization possible - Package customization/branding script can be
developed in addition

Example Calculation

Assumptions

Often used applications
Application updates per year, average
Packaging Engineer rate EUR/h
Cost calculation

Packaging Efforts (*), hr/pkg

30
4
€ 20.00
Today

16

Smart Update Package Price

Smart Update
per package

1

Cost Saving, Annual

1

€ 39.00

Smart Update Subscription
Packaging Cost, Annual

Smart Update
subscription

€ 3,599
€ 38,400

€ 7,080

€ 5,999

€ 31,320

€ 32,401

(*) Package customization time

17
Smart Update
APS

PACE

PACE Suite
MSI Generator
MSI Editor
App-V Generator
Docu Generator

18
PACE Suite
Accelerate and simplify application packaging

Discovery

Documenting

Packaging

We have implemented dreams of
packaging engineers
•
•
•
•
•

Automated routine work
No ‘garbage’, no ICE errors
Unique features in snapshotting and package editing
Automated documentation creation
100% portability, not requiring an installation

Editing &
Fixing

Testing
Why PACE
We have implemented dreams of packaging engineers

 Performance
 Automated routine work

 Don’t repeat packaging for different
output formats

 Quality

 Portability


 Usability


 Less ‘garbage’ in captured resources

 Less ICE errors in MSI

 Innovations

User interface is specially designed to
reduce user actions to get ready to use
package

 Expertise


PACE development team have
application packaging background and
experience in the past.



Application packaging problems are
very well known for us - we implement
really “hot features”

 Unique features in snapshotting and
package editing
 Automated documentation creation

PACE products are 100% portable and
don’t require installation.

20
MSI Generator
Use unique features for speed up your packaging


Portability



Vendor MSI detection

 High quality MSI

 Separate snapshots creation and
comparison
 Creation of different package
formats form single project file

 Intuitive interface
 Detection of hard-codes and
application settings
 Multiple customer profiles

 Permissions change detection
21
MSI Editor

More unique features. Better experience. Less time for MSI editing.

 Portability
 Advanced Undo/Redo

 Intelli-sense MSI editing
 MSIs comparison
 MSI Table filtering
 Intuitive interface
 Easy Automation and Extensions
 On-the-fly MSI validation
 Registry and Files adding/updating

22
App-V Generator
100% of Control in App-V Sequencing and Editing
 Portability
 OSD scripts library

 Advanced OSD options
 Directly edit App-V package
 Detection of hard-codes and
application settings

 Import/Export any resources
 Intuitive interface
 Use MSI Generator project
 Snapshot-based package creation

23
Docu Generator
Fastest way to create “How-to” documents
 Portability
 Makes screen snapshots
automatically
 Annotations adding
 Preview, copying, removing
screenshots

 Html and Word documents creation
 Html and Word templates support
 Advanced info recording


User action, mouse position, application
info, content of edited fields in forms

24
PACE Suite
Benefits for Customer
Routine operations automation
Decision making flexibility
Time saving MSI and App-V packages editor
100 % of control in App-V sequencing and editing thanks to unique features
Complete portability
Assumptions

Example Calculation

•
•
•
•
•

Packaging workload for one engineer, apps/yr
Packaging team, FTEs
Packaging Engineer rate EUR/h
Cost calculation

Packaging Efforts, hr/pkg
Packaging SW Price + 1 Year Maintenance
Packaging Cost, Annual
Cost Saving, Annual

50
10
€ 20.00
Before

After

16

12

€ 5,000

€ 879.00

€ 210,000

€ 128,790
€ 81,210

(*) one of popular software packaging product’s pricing
for IT Service providers
25
PACE and Application Packaging Self-Service
The latest news
Releases

PACE 2.8

• August 2013
• Automated Testing
• Smart Update

Web sites

• September 2013
• speedpackaging.com
• infopulsepackaging.com

PACE 3.0

• December 2013
• App-V 5.0
• SCCM 2012 integration
• Application Informer

Events
Gold Sponsor of
Packaging Event in Utrecht (NL)

DevOps Summit Amsterdam:
Implementing DevOps
Contact us!

Phone:
+38 044 457-88-56
Email:
info@infopulse.com.ua

f facebook.com/Infopulse
t twitter.com/Infopulse_ua

Address:
03056,
24, Polyova Str.,
Kyiv, Ukraine
27
Thank you for attention!

28

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PACE and Application Packaging Self-Service Overview

  • 1. Application Packaging Products and Solutions Application Packaging Self-Service Smart Update PACE Suite AA part of Nordic IT group EVRY part of the Nordic IT group EVRY
  • 2. Infopulse at a Glance Infopulse is a leading Norwegian owned provider of Information Technology and BPO services in Eastern Europe. Main Services • Software Engineering and Testing • • • Application Packaging and Virtualization IT and Network Operations Business Process Outsourcing Founded 1991 1000+ employees 30 Mio € revenues ISO certified 9001, 14001 CMMI 4 Zhytomyr 10% FTE Vinnytsia 2.6% FTE Chernigiv 0.6% FTE Kyiv 81.5% FTE Member of European Business Association (EBA) Lugansk 5.3% FTE Deutscher Wirtschafts -club (DWK) With our proven high technical competence and reliable secure services, we bring innovation to life for our clients globally to the benefit of our employees and society.
  • 3. Experience in Application Packaging Largest Application Packaging Delivery Center in Europe • • • • • • Packaging since 2006 100+ packaging engineers 3 delivery sites in Ukraine 2 delivery partners in Europe Over 35,000 installations delivered Over 30 satisfied clients in Europe and Scandinavia Pool of 100+ Application Packaging Engineers 7 Years Experience 35,000 Delivered Packages 3
  • 4. Application Packaging Story From resource pool to solution provider 2005 2007 • 5 FTEs 2010 • 64 FTEs • 25 customers • MSI Generator • 37 FTEs • 6 customers • 20 automation scripts 2012 • 108 FTEs • 50 customers • PACE Launch at Packaging Event’12 2008 • 56 FTEs • 18 customers • 60 automation scripts and hand-made tools 2013 • Application Packaging Self-Service • Smart Update • Application Informer 4
  • 5. Challenges of Application Packaging Efforts • From 8 to 40 man/hours spent per package • 60% routine operations Utilization • Application Packaging workload is very volatile • Vary from 20% overload to 50% underload • 5 packages on Friday afternoon! Application Updates • Popular applications are released 10-20 times per year • High cost of keeping applications up to date being deployed to thousands PC 5
  • 6. Application Packaging & Virtualization Solutions Application Packaging Self-Service - Create application packages anytime from anywhere. Innovative cloud solution that provides: • • • Smart application packaging Automated testing Automated documenting Smart Update - Keep applications up to date. 100+ the most often used applications are: • • • • Monitored for new versions Packaged and virtualized Tested on Windows 7 and Windows 8 Ready for deployment via Microsoft SCCM 2012 PACE – Speed up your application packaging. PACE enables clients to accelerate and simplify the application packaging process and reduce cost. Available as a comprehensive suite, or sold separately as: • • • • MSI Generator MSI Editor App-V Generator Docu Generator 6
  • 7. Smart Update PACE Application Packaging Self-Service APS Make 10 application packages in 30 minutes! 7
  • 8. Application Packaging Self-Service Web based cloud for application packaging & testing automation 8
  • 9. Application Packaging Self-Service Smartly automate routine Man/hours 16 14 Creative work: customization, engineering, troubleshooting, scripting Automated routine 12 10 8 6 4 2 85% 75% 50% 35% 0 Basic Easy Medium Complex We save up to 35% of Complex packaging time! 9
  • 10. Application Packaging Self-Service With APS Usage Manual Packaging Power of Batch processing Package 1 Package 2 Package 3 Max 2-3 packages per day 8 h Working time Package 1 Package 2 Package 3 Package 4 Package 5 Package .. Package N 10+ packages per day 8 h Working time Automated by APS Standard Operations Pkg. customization, engineering 10
  • 11. Application Packaging Self-Service Flexibility in selection source package installation approach Source package • Install Automatically at source uploading to FTP • Configure installation options and install automatically • Install and Configure Application Manually through Remote Desktop 11
  • 12. Application Packaging Self-Service Many formats automatically created for one uploaded source package without additional efforts! MSI Package MSI Transform (MST) App-V Package Source package MSI Generator Project 12
  • 13. Application Packaging Self-Service Packaging environment is always with you Public Cloud • • • No spending for infrastructure or tools High scalability Quick ramp up time Private Cloud or • The highest performance • 100% control of infrastructure • SCCM Integration 13
  • 14. Application Packaging Self-Service Benefits • Flexibility - use the APS service from anywhere through our web interface Costs - reduce application packaging efforts up to 30% by producing or preparing packages at the same time and without additional costs of packaging infrastructure Scalability - handle the uncertain workload smarter Example Calculation • • Before With APS Average packaging time, h/pkg 16 10 Packaging Engineer rate EUR/hr € 20.00 € 20.00 70% 85% 50 50 Packaging Engineer work time utilization Packaging worklad, pkg/month APS Per package price Packaging Cost, Annual Cost Saving, Annual € 274,286 € 19.00 € 152,576 € 121,709 14
  • 16. Smart Update Keep application packages updated 100+ the most often used applications are: • • • • • Monitored for new versions Packaged according best practices, controlled desktop environment demands Tested on Windows 7 and Windows 8 Available for download Ready for deployment via Microsoft SCCM 2012 or other deployment systems 16
  • 17. Smart Update Benefits for Subscriber • Notification about new package versions (Daily/Weekly) • Different technologies - MSI, App-V 4.6, App-V 5.0, Unattended packages • Individualization possible - Package customization/branding script can be developed in addition Example Calculation Assumptions Often used applications Application updates per year, average Packaging Engineer rate EUR/h Cost calculation Packaging Efforts (*), hr/pkg 30 4 € 20.00 Today 16 Smart Update Package Price Smart Update per package 1 Cost Saving, Annual 1 € 39.00 Smart Update Subscription Packaging Cost, Annual Smart Update subscription € 3,599 € 38,400 € 7,080 € 5,999 € 31,320 € 32,401 (*) Package customization time 17
  • 18. Smart Update APS PACE PACE Suite MSI Generator MSI Editor App-V Generator Docu Generator 18
  • 19. PACE Suite Accelerate and simplify application packaging Discovery Documenting Packaging We have implemented dreams of packaging engineers • • • • • Automated routine work No ‘garbage’, no ICE errors Unique features in snapshotting and package editing Automated documentation creation 100% portability, not requiring an installation Editing & Fixing Testing
  • 20. Why PACE We have implemented dreams of packaging engineers  Performance  Automated routine work  Don’t repeat packaging for different output formats  Quality  Portability   Usability   Less ‘garbage’ in captured resources  Less ICE errors in MSI  Innovations User interface is specially designed to reduce user actions to get ready to use package  Expertise  PACE development team have application packaging background and experience in the past.  Application packaging problems are very well known for us - we implement really “hot features”  Unique features in snapshotting and package editing  Automated documentation creation PACE products are 100% portable and don’t require installation. 20
  • 21. MSI Generator Use unique features for speed up your packaging  Portability  Vendor MSI detection  High quality MSI  Separate snapshots creation and comparison  Creation of different package formats form single project file  Intuitive interface  Detection of hard-codes and application settings  Multiple customer profiles  Permissions change detection 21
  • 22. MSI Editor More unique features. Better experience. Less time for MSI editing.  Portability  Advanced Undo/Redo  Intelli-sense MSI editing  MSIs comparison  MSI Table filtering  Intuitive interface  Easy Automation and Extensions  On-the-fly MSI validation  Registry and Files adding/updating 22
  • 23. App-V Generator 100% of Control in App-V Sequencing and Editing  Portability  OSD scripts library  Advanced OSD options  Directly edit App-V package  Detection of hard-codes and application settings  Import/Export any resources  Intuitive interface  Use MSI Generator project  Snapshot-based package creation 23
  • 24. Docu Generator Fastest way to create “How-to” documents  Portability  Makes screen snapshots automatically  Annotations adding  Preview, copying, removing screenshots  Html and Word documents creation  Html and Word templates support  Advanced info recording  User action, mouse position, application info, content of edited fields in forms 24
  • 25. PACE Suite Benefits for Customer Routine operations automation Decision making flexibility Time saving MSI and App-V packages editor 100 % of control in App-V sequencing and editing thanks to unique features Complete portability Assumptions Example Calculation • • • • • Packaging workload for one engineer, apps/yr Packaging team, FTEs Packaging Engineer rate EUR/h Cost calculation Packaging Efforts, hr/pkg Packaging SW Price + 1 Year Maintenance Packaging Cost, Annual Cost Saving, Annual 50 10 € 20.00 Before After 16 12 € 5,000 € 879.00 € 210,000 € 128,790 € 81,210 (*) one of popular software packaging product’s pricing for IT Service providers 25
  • 26. PACE and Application Packaging Self-Service The latest news Releases PACE 2.8 • August 2013 • Automated Testing • Smart Update Web sites • September 2013 • speedpackaging.com • infopulsepackaging.com PACE 3.0 • December 2013 • App-V 5.0 • SCCM 2012 integration • Application Informer Events Gold Sponsor of Packaging Event in Utrecht (NL) DevOps Summit Amsterdam: Implementing DevOps
  • 27. Contact us! Phone: +38 044 457-88-56 Email: info@infopulse.com.ua f facebook.com/Infopulse t twitter.com/Infopulse_ua Address: 03056, 24, Polyova Str., Kyiv, Ukraine 27
  • 28. Thank you for attention! 28