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Mountain Goat Software, LLC
An Introduction
to Scrum
<your name here>
<date>
Mountain Goat Software, LLC
<you>
<date>
Presented by
An Introduction to Scrum
Mountain Goat Software, LLC
We’re losing the relay race
Hirotaka Takeuchi and Ikujiro Nonaka, “The
New New Product Development Game”,
Harvard Business Review, January 1986.
“The… ‘relay race’ approach to product
development…may conflict with the goals of
maximum speed and flexibility. Instead a
holistic or ‘rugby’ approach—where a team
tries to go the distance as a unit, passing the
ball back and forth—may better serve
today’s competitive requirements.”
Mountain Goat Software, LLC
• Scrum is an agile process that allows us to focus on
delivering the highest business value in the shortest time.
• It allows us to rapidly and repeatedly inspect actual working
software (every two weeks to one month).
• The business sets the priorities. Teams self-organize to
determine the best way to deliver the highest priority
features.
• Every two weeks to a month anyone can see real working
software and decide to release it as is or continue to
enhance it for another sprint.
Scrum in 100 words
Mountain Goat Software, LLC
Scrum origins
• Jeff Sutherland
• Initial scrums at Easel Corp in 1993
• IDX and 500+ people doing Scrum
• Ken Schwaber
• ADM
• Scrum presented at OOPSLA 96 with
Sutherland
• Author of three books on Scrum
• Mike Beedle
• Scrum patterns in PLOPD4
• Ken Schwaber and Mike Cohn
• Co-founded Scrum Alliance in 2002, initially
within the Agile Alliance
Mountain Goat Software, LLC
Scrum has been used by:
•Microsoft
•Yahoo
•Google
•Electronic Arts
•High Moon Studios
•Lockheed Martin
•Philips
•Siemens
•Nokia
•Capital One
•BBC
•Intuit
•Intuit
•Nielsen Media
•First American Real Estate
•BMC Software
•Ipswitch
•John Deere
•Lexis Nexis
•Sabre
•Salesforce.com
•Time Warner
•Turner Broadcasting
•Oce
Mountain Goat Software, LLC
Scrum has been used for:
• Commercial software
• In-house development
• Contract development
• Fixed-price projects
• Financial applications
• ISO 9001-certified
applications
• Embedded systems
• 24x7 systems with 99.999%
uptime requirements
• the Joint Strike Fighter
• Video game development
• FDA-approved, life-critical
systems
• Satellite-control software
• Websites
• Handheld software
• Mobile phones
• Network switching applications
• ISV applications
• Some of the largest applications in
use
Mountain Goat Software, LLC
Characteristics
• Self-organizing teams
• Product progresses in a series of month-long
“sprints”
• Requirements are captured as items in a list of
“product backlog”
• No specific engineering practices prescribed
• Uses generative rules to create an agile
environment for delivering projects
• One of the “agile processes”
Mountain Goat Software, LLC
The Agile Manifesto–a statement of
values
Process and toolsProcess and toolsIndividuals and
interactions
Individuals and
interactions
over
Following a planFollowing a planResponding to changeResponding to change over
Source: www.agilemanifesto.org
Comprehensive
documentation
Comprehensive
documentationWorking softwareWorking software over
Contract negotiationContract negotiationCustomer
collaboration
Customer
collaboration
over
Mountain Goat Software, LLC
Project noise level
Simple
Complex
Anarchy
Com
plicated
Technology
RequirementsFar from
Agreement
Close to
Agreement
Closeto
Certainty
Farfrom
Certainty
Source: Strategic Management and
Organizational Dynamics by Ralph Stacey in
Agile Software Development with Scrum by
Ken Schwaber and Mike Beedle.
Mountain Goat Software, LLC
Scrum
Cancel
Gift wrap
Return
Sprint
2-4 weeks
Return
Sprint goal
Sprint
backlog
Potentially shippable
product increment
Product
backlog
CouponsGift wrap
Coupons
Cancel
24 hours
Mountain Goat Software, LLC
Putting it all together
Image available at
www.mountaingoatsoftware.com/scrum
Mountain Goat Software, LLC
Sprints
• Scrum projects make progress in a series of
“sprints”
• Analogous to Extreme Programming iterations
• Typical duration is 2–4 weeks or a calendar
month at most
• A constant duration leads to a better rhythm
• Product is designed, coded, and tested during
the sprint
Mountain Goat Software, LLC
Sequential vs. overlapping
development
Source: “The New New Product Development Game” by Takeuchi
and Nonaka. Harvard Business Review, January 1986.
Rather than doing all of
one thing at a time...
...Scrum teams do a little
of everything all the time
Requirements Design Code Test
Mountain Goat Software, LLC
No changes during a sprint
• Plan sprint durations around how long you can
commit to keeping change out of the sprint
Change
Mountain Goat Software, LLC
Scrum framework
•Product owner
•ScrumMaster
•Team
Roles
•Sprint planning
•Sprint review
•Sprint retrospective
•Daily scrum meeting
Ceremonies
•Product backlog
•Sprint backlog
•Burndown charts
Artifacts
Mountain Goat Software, LLC
Scrum framework
•Sprint planning
•Sprint review
•Sprint retrospective
•Daily scrum meeting
Ceremonies
•Product backlog
•Sprint backlog
•Burndown charts
Artifacts
•Product owner
•ScrumMaster
•Team
Roles
Mountain Goat Software, LLC
Product owner
• Define the features of the product
• Decide on release date and content
• Be responsible for the profitability of the
product (ROI)
• Prioritize features according to market value
• Adjust features and priority every iteration, as
needed 
• Accept or reject work results
Mountain Goat Software, LLC
The ScrumMaster
• Represents management to the project
• Responsible for enacting Scrum values and
practices
• Removes impediments
• Ensure that the team is fully functional and
productive
• Enable close cooperation across all roles and
functions
• Shield the team from external interferences
Mountain Goat Software, LLC
The team
• Typically 5-9 people
• Cross-functional:
• Programmers, testers, user experience designers, etc.
• Members should be full-time
• May be exceptions (e.g., database administrator)
Mountain Goat Software, LLC
The team
• Teams are self-organizing
• Ideally, no titles but rarely a possibility
• Membership should change only between sprints
Mountain Goat Software, LLC
•Product owner
•ScrumMaster
•Team
Roles
Scrum framework
•Product backlog
•Sprint backlog
•Burndown charts
Artifacts
•Sprint planning
•Sprint review
•Sprint retrospective
•Daily scrum meeting
Ceremonies
Mountain Goat Software, LLC
Sprint planning meeting
Sprint prioritization
• Analyze and evaluate product
backlog
• Select sprint goal
Sprint planning
• Decide how to achieve sprint goal
(design)
• Create sprint backlog (tasks) from
product backlog items (user stories
/ features)
• Estimate sprint backlog in hours
Sprint
goal
Sprint
goal
Sprint
backlog
Sprint
backlog
Business
conditions
Business
conditions
Team
capacity
Team
capacity
Product
backlog
Product
backlog
TechnologyTechnology
Current
product
Current
product
Mountain Goat Software, LLC
Sprint planning
• Team selects items from the product backlog they can
commit to completing
• Sprint backlog is created
• Tasks are identified and each is estimated (1-16 hours)
• Collaboratively, not done alone by the ScrumMaster
• High-level design is considered
As a vacation
planner, I want to
see photos of the
hotels.
As a vacation
planner, I want to
see photos of the
hotels.
Code the middle tier (8 hours)
Code the user interface (4)
Write test fixtures (4)
Code the foo class (6)
Update performance tests (4)
Mountain Goat Software, LLC
The daily scrum
• Parameters
• Daily
• 15-minutes
• Stand-up
• Not for problem solving
• Whole world is invited
• Only team members, ScrumMaster, product
owner, can talk
• Helps avoid other unnecessary meetings
Mountain Goat Software, LLC
Everyone answers 3 questions
• These are not status for the ScrumMaster
• They are commitments in front of peers
What did you do yesterday?What did you do yesterday?
1
What will you do today?What will you do today?
2
Is anything in your way?Is anything in your way?
3
Mountain Goat Software, LLC
The sprint review
• Team presents what it accomplished during
the sprint
• Typically takes the form of a demo of new
features or underlying architecture
• Informal
• 2-hour prep time rule
• No slides
• Whole team participates
• Invite the world
Mountain Goat Software, LLC
Sprint retrospective
• Periodically take a look at what is and is not
working
• Typically 15–30 minutes
• Done after every sprint
• Whole team participates
• ScrumMaster
• Product owner
• Team
• Possibly customers and others
Mountain Goat Software, LLC
Start / Stop / Continue
• Whole team gathers and discusses what they’d
like to:
Start doingStart doing
Stop doingStop doing
Continue doingContinue doing
This is just one
of many ways to
do a sprint
retrospective.
Mountain Goat Software, LLC
•Product owner
•ScrumMaster
•Team
Roles
Scrum framework
•Sprint planning
•Sprint review
•Sprint retrospective
•Daily scrum meeting
Ceremonies
•Product backlog
•Sprint backlog
•Burndown charts
Artifacts
Mountain Goat Software, LLC
Product backlog
• The requirements
• A list of all desired work on
the project
• Ideally expressed such that
each item has value to the
users or customers of the
product
• Prioritized by the product
owner
• Reprioritized at the start of
each sprintThis is the
product backlog
This is the
product backlog
Mountain Goat Software, LLC
A sample product backlog
Backlog item Estimate
Allow a guest to make a reservation 3
As a guest, I want to cancel a reservation. 5
As a guest, I want to change the dates of a
reservation.
3
As a hotel employee, I can run RevPAR
reports (revenue-per-available-room)
8
Improve exception handling 8
... 30
... 50
Mountain Goat Software, LLC
The sprint goal
• A short statement of what the work will be
focused on during the sprint
Database Application
Financial services
Life Sciences
Support features necessary for
population genetics studies.
Support more technical indicators
than company ABC with real-time,
streaming data.
Make the application run on SQL
Server in addition to Oracle.
Mountain Goat Software, LLC
Managing the sprint backlog
• Individuals sign up for work of their own choosing
• Work is never assigned
• Estimated work remaining is updated daily
Mountain Goat Software, LLC
Managing the sprint backlog
• Any team member can add, delete or change the
sprint backlog
• Work for the sprint emerges
• If work is unclear, define a sprint backlog item with a
larger amount of time and break it down later
• Update work remaining as more becomes known
Mountain Goat Software, LLC
A sprint backlog
TasksTasks
Code the user interface
Code the middle tier
Test the middle tier
Write online help
Write the foo class
MonMon
8
16
8
12
8
TuesTues
4
12
16
8
WedWed ThurThur
4
11
8
4
FriFri
8
8
Add error logging
8
10
16
8
8
Mountain Goat Software, LLC
A sprint burndown chartHours
Mountain Goat Software, LLC
Hours
40
30
20
10
0
Mon Tue Wed Thu Fri
TasksTasks
Code the user interface
Code the middle tier
Test the middle tier
Write online help
MonMon
8
16
8
12
TuesTues WedWed ThurThur FriFri
4
12
16
7
11
8
10
16 8
50
Mountain Goat Software, LLC
Scalability
• Typical individual team is 7 ± 2 people
• Scalability comes from teams of teams
• Factors in scaling
• Type of application
• Team size
• Team dispersion
• Project duration
• Scrum has been used on multiple 500+ person
projects
Mountain Goat Software, LLC
Scaling through the Scrum of scrums
Mountain Goat Software, LLC
Scrum of scrums of scrums
Mountain Goat Software, LLC
Where to go next
• www.mountaingoatsoftware.com/scrum
• www.scrumalliance.org
• www.controlchaos.com
• scrumdevelopment@yahoogroups.com
Mountain Goat Software, LLC
A Scrum reading list
• Agile and Iterative Development:A Manager’s Guide by Craig
Larman
• Agile Estimating and Planning by Mike Cohn
• Agile Project Management with Scrum by Ken Schwaber
• Agile Retrospectives by Esther Derby and Diana Larsen
Mountain Goat Software, LLC
A Scrum reading list
• Agile Software Development Ecosystems by Jim Highsmith
• Agile Software Development with Scrum by Ken Schwaber and
Mike Beedle
• Scrum andThe Enterprise by Ken Schwaber
• Succeeding with Agile by Mike Cohn
• User Stories Applied for Agile Software Development by Mike Cohn
Mountain Goat Software, LLC
Copyright notice
• You are free:
• to Share to copy, distribute and and transmit the work―
• to Remix to adapt the work―
• Under the following conditions
• Attribution.You must attribute the work in the manner specified
by the author or licensor (but not in any way that suggests that
they endorse you or your use of the work).
• Nothing in this license impairs or restricts the
author’s moral rights.
• For more information see http://creativecommons.org/licenses/by/3.0/
Mountain Goat Software, LLC
Contact information
Presentation by: Mike Cohn
mike@mountaingoatsoftware.com
www.mountaingoatsoftware.com
(720) 890-6110 (office)
Presentation by: Mike Cohn
mike@mountaingoatsoftware.com
www.mountaingoatsoftware.com
(720) 890-6110 (office)
You can remove this (or any slide)
but you must credit the source
somewhere in your presentation.
Use the logo and company name
(as at bottom left, for example) or
include a slide somewhere saying
that portions (or all) of your
presentation are from this source.
Thanks.

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English redistributable-intro-scrum

  • 1. Mountain Goat Software, LLC An Introduction to Scrum <your name here> <date>
  • 2. Mountain Goat Software, LLC <you> <date> Presented by An Introduction to Scrum
  • 3. Mountain Goat Software, LLC We’re losing the relay race Hirotaka Takeuchi and Ikujiro Nonaka, “The New New Product Development Game”, Harvard Business Review, January 1986. “The… ‘relay race’ approach to product development…may conflict with the goals of maximum speed and flexibility. Instead a holistic or ‘rugby’ approach—where a team tries to go the distance as a unit, passing the ball back and forth—may better serve today’s competitive requirements.”
  • 4. Mountain Goat Software, LLC • Scrum is an agile process that allows us to focus on delivering the highest business value in the shortest time. • It allows us to rapidly and repeatedly inspect actual working software (every two weeks to one month). • The business sets the priorities. Teams self-organize to determine the best way to deliver the highest priority features. • Every two weeks to a month anyone can see real working software and decide to release it as is or continue to enhance it for another sprint. Scrum in 100 words
  • 5. Mountain Goat Software, LLC Scrum origins • Jeff Sutherland • Initial scrums at Easel Corp in 1993 • IDX and 500+ people doing Scrum • Ken Schwaber • ADM • Scrum presented at OOPSLA 96 with Sutherland • Author of three books on Scrum • Mike Beedle • Scrum patterns in PLOPD4 • Ken Schwaber and Mike Cohn • Co-founded Scrum Alliance in 2002, initially within the Agile Alliance
  • 6. Mountain Goat Software, LLC Scrum has been used by: •Microsoft •Yahoo •Google •Electronic Arts •High Moon Studios •Lockheed Martin •Philips •Siemens •Nokia •Capital One •BBC •Intuit •Intuit •Nielsen Media •First American Real Estate •BMC Software •Ipswitch •John Deere •Lexis Nexis •Sabre •Salesforce.com •Time Warner •Turner Broadcasting •Oce
  • 7. Mountain Goat Software, LLC Scrum has been used for: • Commercial software • In-house development • Contract development • Fixed-price projects • Financial applications • ISO 9001-certified applications • Embedded systems • 24x7 systems with 99.999% uptime requirements • the Joint Strike Fighter • Video game development • FDA-approved, life-critical systems • Satellite-control software • Websites • Handheld software • Mobile phones • Network switching applications • ISV applications • Some of the largest applications in use
  • 8. Mountain Goat Software, LLC Characteristics • Self-organizing teams • Product progresses in a series of month-long “sprints” • Requirements are captured as items in a list of “product backlog” • No specific engineering practices prescribed • Uses generative rules to create an agile environment for delivering projects • One of the “agile processes”
  • 9. Mountain Goat Software, LLC The Agile Manifesto–a statement of values Process and toolsProcess and toolsIndividuals and interactions Individuals and interactions over Following a planFollowing a planResponding to changeResponding to change over Source: www.agilemanifesto.org Comprehensive documentation Comprehensive documentationWorking softwareWorking software over Contract negotiationContract negotiationCustomer collaboration Customer collaboration over
  • 10. Mountain Goat Software, LLC Project noise level Simple Complex Anarchy Com plicated Technology RequirementsFar from Agreement Close to Agreement Closeto Certainty Farfrom Certainty Source: Strategic Management and Organizational Dynamics by Ralph Stacey in Agile Software Development with Scrum by Ken Schwaber and Mike Beedle.
  • 11. Mountain Goat Software, LLC Scrum Cancel Gift wrap Return Sprint 2-4 weeks Return Sprint goal Sprint backlog Potentially shippable product increment Product backlog CouponsGift wrap Coupons Cancel 24 hours
  • 12. Mountain Goat Software, LLC Putting it all together Image available at www.mountaingoatsoftware.com/scrum
  • 13. Mountain Goat Software, LLC Sprints • Scrum projects make progress in a series of “sprints” • Analogous to Extreme Programming iterations • Typical duration is 2–4 weeks or a calendar month at most • A constant duration leads to a better rhythm • Product is designed, coded, and tested during the sprint
  • 14. Mountain Goat Software, LLC Sequential vs. overlapping development Source: “The New New Product Development Game” by Takeuchi and Nonaka. Harvard Business Review, January 1986. Rather than doing all of one thing at a time... ...Scrum teams do a little of everything all the time Requirements Design Code Test
  • 15. Mountain Goat Software, LLC No changes during a sprint • Plan sprint durations around how long you can commit to keeping change out of the sprint Change
  • 16. Mountain Goat Software, LLC Scrum framework •Product owner •ScrumMaster •Team Roles •Sprint planning •Sprint review •Sprint retrospective •Daily scrum meeting Ceremonies •Product backlog •Sprint backlog •Burndown charts Artifacts
  • 17. Mountain Goat Software, LLC Scrum framework •Sprint planning •Sprint review •Sprint retrospective •Daily scrum meeting Ceremonies •Product backlog •Sprint backlog •Burndown charts Artifacts •Product owner •ScrumMaster •Team Roles
  • 18. Mountain Goat Software, LLC Product owner • Define the features of the product • Decide on release date and content • Be responsible for the profitability of the product (ROI) • Prioritize features according to market value • Adjust features and priority every iteration, as needed  • Accept or reject work results
  • 19. Mountain Goat Software, LLC The ScrumMaster • Represents management to the project • Responsible for enacting Scrum values and practices • Removes impediments • Ensure that the team is fully functional and productive • Enable close cooperation across all roles and functions • Shield the team from external interferences
  • 20. Mountain Goat Software, LLC The team • Typically 5-9 people • Cross-functional: • Programmers, testers, user experience designers, etc. • Members should be full-time • May be exceptions (e.g., database administrator)
  • 21. Mountain Goat Software, LLC The team • Teams are self-organizing • Ideally, no titles but rarely a possibility • Membership should change only between sprints
  • 22. Mountain Goat Software, LLC •Product owner •ScrumMaster •Team Roles Scrum framework •Product backlog •Sprint backlog •Burndown charts Artifacts •Sprint planning •Sprint review •Sprint retrospective •Daily scrum meeting Ceremonies
  • 23. Mountain Goat Software, LLC Sprint planning meeting Sprint prioritization • Analyze and evaluate product backlog • Select sprint goal Sprint planning • Decide how to achieve sprint goal (design) • Create sprint backlog (tasks) from product backlog items (user stories / features) • Estimate sprint backlog in hours Sprint goal Sprint goal Sprint backlog Sprint backlog Business conditions Business conditions Team capacity Team capacity Product backlog Product backlog TechnologyTechnology Current product Current product
  • 24. Mountain Goat Software, LLC Sprint planning • Team selects items from the product backlog they can commit to completing • Sprint backlog is created • Tasks are identified and each is estimated (1-16 hours) • Collaboratively, not done alone by the ScrumMaster • High-level design is considered As a vacation planner, I want to see photos of the hotels. As a vacation planner, I want to see photos of the hotels. Code the middle tier (8 hours) Code the user interface (4) Write test fixtures (4) Code the foo class (6) Update performance tests (4)
  • 25. Mountain Goat Software, LLC The daily scrum • Parameters • Daily • 15-minutes • Stand-up • Not for problem solving • Whole world is invited • Only team members, ScrumMaster, product owner, can talk • Helps avoid other unnecessary meetings
  • 26. Mountain Goat Software, LLC Everyone answers 3 questions • These are not status for the ScrumMaster • They are commitments in front of peers What did you do yesterday?What did you do yesterday? 1 What will you do today?What will you do today? 2 Is anything in your way?Is anything in your way? 3
  • 27. Mountain Goat Software, LLC The sprint review • Team presents what it accomplished during the sprint • Typically takes the form of a demo of new features or underlying architecture • Informal • 2-hour prep time rule • No slides • Whole team participates • Invite the world
  • 28. Mountain Goat Software, LLC Sprint retrospective • Periodically take a look at what is and is not working • Typically 15–30 minutes • Done after every sprint • Whole team participates • ScrumMaster • Product owner • Team • Possibly customers and others
  • 29. Mountain Goat Software, LLC Start / Stop / Continue • Whole team gathers and discusses what they’d like to: Start doingStart doing Stop doingStop doing Continue doingContinue doing This is just one of many ways to do a sprint retrospective.
  • 30. Mountain Goat Software, LLC •Product owner •ScrumMaster •Team Roles Scrum framework •Sprint planning •Sprint review •Sprint retrospective •Daily scrum meeting Ceremonies •Product backlog •Sprint backlog •Burndown charts Artifacts
  • 31. Mountain Goat Software, LLC Product backlog • The requirements • A list of all desired work on the project • Ideally expressed such that each item has value to the users or customers of the product • Prioritized by the product owner • Reprioritized at the start of each sprintThis is the product backlog This is the product backlog
  • 32. Mountain Goat Software, LLC A sample product backlog Backlog item Estimate Allow a guest to make a reservation 3 As a guest, I want to cancel a reservation. 5 As a guest, I want to change the dates of a reservation. 3 As a hotel employee, I can run RevPAR reports (revenue-per-available-room) 8 Improve exception handling 8 ... 30 ... 50
  • 33. Mountain Goat Software, LLC The sprint goal • A short statement of what the work will be focused on during the sprint Database Application Financial services Life Sciences Support features necessary for population genetics studies. Support more technical indicators than company ABC with real-time, streaming data. Make the application run on SQL Server in addition to Oracle.
  • 34. Mountain Goat Software, LLC Managing the sprint backlog • Individuals sign up for work of their own choosing • Work is never assigned • Estimated work remaining is updated daily
  • 35. Mountain Goat Software, LLC Managing the sprint backlog • Any team member can add, delete or change the sprint backlog • Work for the sprint emerges • If work is unclear, define a sprint backlog item with a larger amount of time and break it down later • Update work remaining as more becomes known
  • 36. Mountain Goat Software, LLC A sprint backlog TasksTasks Code the user interface Code the middle tier Test the middle tier Write online help Write the foo class MonMon 8 16 8 12 8 TuesTues 4 12 16 8 WedWed ThurThur 4 11 8 4 FriFri 8 8 Add error logging 8 10 16 8 8
  • 37. Mountain Goat Software, LLC A sprint burndown chartHours
  • 38. Mountain Goat Software, LLC Hours 40 30 20 10 0 Mon Tue Wed Thu Fri TasksTasks Code the user interface Code the middle tier Test the middle tier Write online help MonMon 8 16 8 12 TuesTues WedWed ThurThur FriFri 4 12 16 7 11 8 10 16 8 50
  • 39. Mountain Goat Software, LLC Scalability • Typical individual team is 7 ± 2 people • Scalability comes from teams of teams • Factors in scaling • Type of application • Team size • Team dispersion • Project duration • Scrum has been used on multiple 500+ person projects
  • 40. Mountain Goat Software, LLC Scaling through the Scrum of scrums
  • 41. Mountain Goat Software, LLC Scrum of scrums of scrums
  • 42. Mountain Goat Software, LLC Where to go next • www.mountaingoatsoftware.com/scrum • www.scrumalliance.org • www.controlchaos.com • scrumdevelopment@yahoogroups.com
  • 43. Mountain Goat Software, LLC A Scrum reading list • Agile and Iterative Development:A Manager’s Guide by Craig Larman • Agile Estimating and Planning by Mike Cohn • Agile Project Management with Scrum by Ken Schwaber • Agile Retrospectives by Esther Derby and Diana Larsen
  • 44. Mountain Goat Software, LLC A Scrum reading list • Agile Software Development Ecosystems by Jim Highsmith • Agile Software Development with Scrum by Ken Schwaber and Mike Beedle • Scrum andThe Enterprise by Ken Schwaber • Succeeding with Agile by Mike Cohn • User Stories Applied for Agile Software Development by Mike Cohn
  • 45. Mountain Goat Software, LLC Copyright notice • You are free: • to Share to copy, distribute and and transmit the work― • to Remix to adapt the work― • Under the following conditions • Attribution.You must attribute the work in the manner specified by the author or licensor (but not in any way that suggests that they endorse you or your use of the work). • Nothing in this license impairs or restricts the author’s moral rights. • For more information see http://creativecommons.org/licenses/by/3.0/
  • 46. Mountain Goat Software, LLC Contact information Presentation by: Mike Cohn mike@mountaingoatsoftware.com www.mountaingoatsoftware.com (720) 890-6110 (office) Presentation by: Mike Cohn mike@mountaingoatsoftware.com www.mountaingoatsoftware.com (720) 890-6110 (office) You can remove this (or any slide) but you must credit the source somewhere in your presentation. Use the logo and company name (as at bottom left, for example) or include a slide somewhere saying that portions (or all) of your presentation are from this source. Thanks.

Hinweis der Redaktion

  1. would be nice to include a quote from Wicked Problems here