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Chapter 05
- 1. CHAPTER 5
SLIDE 1
CHAPTER
Ethical Theories
5 and Behaviors
1 Ethics 101
2 Characteristics of Ethical Organizations
3 Making Ethical Decisions
4 Characteristics of Ethical Administrative
Professionals
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
- 2. CHAPTER 5
SLIDE 2
Ethics 101
Ethics Standards that help us
Business ethics determine right from wrong
or what we ought to do
Honesty
Loyalty The application of ethical
Kindness to others standards in the workplace
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
- 3. CHAPTER 5
SLIDE 3
Ethics are often confused with …
Laws
Character Your consistent personal
standards of behavior
Values
Personal beliefs about
what is right and wrong
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
- 4. CHAPTER 5
SLIDE 4
Characteristics of Ethical
Organizations
Environmental responsibility
Global awareness
● Avoid countries and companies with poor
ethical records
● Use their influence as customers to
effect change
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
- 5. CHAPTER 5
SLIDE 5
Characteristics of Ethical
Organizations
Organizational commitment to ethical
behavior
Honesty
Commitment to diversity and
nondiscrimination
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
- 6. CHAPTER 5
SLIDE 6
Federal law prohibits
discrimination based on …
Race or color Disability
Gender Age
Religious beliefs Genetic information
National origin
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
- 7. CHAPTER 5
SLIDE 7
Sexual Harassment
Quid pro quo
Hostile environment Sexual demands are
directly tied to keeping your
job or a job benefit.
Use of embarrassment,
humiliation, or fear to
create a negative
workplace climate
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
- 8. CHAPTER 5
SLIDE 8
Characteristics of Ethical
Organizations
Commitment to the community
Commitment to employees
● Realistic job expectations
● Good pay and compensation
● Fair and useful evaluations
● Training in new skills
● Employee input
● Cooperation and collaboration
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
- 9. CHAPTER 5
SLIDE 9
An Ethical Road Map
Integrity
Responsibility
Compassion
Forgiveness Brian A Jackson/Shutterstock.com
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
- 10. CHAPTER 5
SLIDE 10
Making Ethical Decisions
What are the facts?
What are the ethical issues?
Who are the stakeholders?
Whom will the decision affect?
What are the different perspectives?
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
- 11. CHAPTER 5
SLIDE 11
Making Ethical Decisions
What are the
practical constraints?
What actions should
I take?
Are they practical?
peepo/iStockphoto.com
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
- 12. CHAPTER 5
SLIDE 12
If you’re still not sure ...
How would it look in the newspaper?
Is it legal?
Could I proudly tell my family?
Will I be proud of it in the future?
Does it fit with who I am?
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e
- 13. CHAPTER 5
SLIDE 13
Characteristics of Ethical
Administrative Professionals
Committed to ethical behavior
Refuse to engage in negative workplace
politics
Trustworthy with confidential information
Honest
Loyal
© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e