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ohioNETE-Government Series:



”The Department of Jobs and
      Family Services“
       February 8, 10a.m.- Noon.
     Presented by Diane K. Kovacs
Presentation Outline:
      How do I apply for unemployment and am I eligible for displaced worker
       education and training programs?

      What is TANF and who qualifies? (Temporary Assistance for Needy Families)

      What is SNAP and who qualifies? (Supplemental Nutrition Assistance Program
       was Food Stamps)

      What is WIC and who qualifies? (Special Supplemental Nutrition Program for
       Women, Infants, and Children)

      What is Medicaid and who qualifies?




“Well, my friend, I'm not going to beat around the bush. I'm simply not going to stand this sort of thing any longer. Which leaves me no choice, but to raise
       your salary. “
Overview:

 Using real library patron‟s example questions we will
  use the Ohio Job and Family Services Web sites to find
  detailed answers. http://jfs.ohio.gov/

 This Webinar is intended for librarians and library
  paraprofessionals who will be helping patrons to find
  and use application and eligibility assessment tools
  published by our state government on the Web.
http://jfs.ohio.gov/
How do I apply for unemployment and am I eligible for displaced
            worker education and training programs?

David Copperfield, Northeastern Ohio resident who is 40 years old comes to the library to ask:

       Where do I go to apply for unemployment?

       How do I know if I’m eligible for unemployment?

       What programs are their for education and training for displaced workers?




“The most important thing in life is to stop saying 'I wish' and start saying 'I will.' Consider nothing impossible, then treat the possibilities as probabilities.”
Where do I go to apply for unemployment?


In the OJFS Web page - http://jfs.ohio.gov/click on “How to Apply for
    Unemployment”
How do I know if I’m eligible for unemployment?
In the Office of Unemployment Compensation Web page -
    http://jfs.ohio.gov/ouc/ClaimInformationPage.stmclick on “Unemployment
    Benefits - Frequently Asked Questions”
What programs are available for education and training for
                    displaced workers?
In the OJFS Web page - http://jfs.ohio.govclick on “More Resources for
    Unemployed Workers: Ohio Here to Help”
What is TANF and who qualifies? (Temporary Assistance for
                          Needy Families)
Mr. Micawber and his Northeastern Ohio resident family comes to the library to
    ask:

 What kinds of help are available for struggling families in Ohio?
 How do we know if we are eligible?
 How do we Apply for assistance?




"Annual income twenty pounds, annual expenditure nineteen pounds nineteen and six, result happiness. Annual income twenty pounds, annual expenditure
      twenty pounds ought and six, result misery."
What kinds of help are available for struggling families in Ohio?


In the OJFS Web page - http://jfs.ohio.govclick on “Families” (right side menu)
How do we know if we are eligible?


In the OJFS Web page - http://jfs.ohio.govclick on “NEW! Ohioans can now
    apply for food, cash and medical assistance online. To learn more, Click
    Here”, Then Click on “Am I eligible?”
How do we Apply for assistance?

     In the OJFS Web page - https://odjfsbenefits.ohio.gov/SelfServiceSplash.jsfclick
         on “Apply for Benefits”

You will have to go
through a „captcha‟
screen and then create
an account and apply.
Once you get through
setting up and account –
instructions for getting a
free email account are
provided on the footer
menu – You will get a
screen that describes
what you need to have
before continuing with the
application:
What is SNAP and who qualifies? (Supplemental Nutrition
                   Assistance Program was Food Stamps)

Mrs. Cratchit, 49 years old uses the chat reference to ask:

 Does my family qualify for Food Stamps (SNAP)?

 How do we apply for SNAP?




“Oh, a wonderful pudding. Bob Cratchit said, and calmly too, that he regarded it as the greatest success achieved by MrsCratchit since their
      marriage. MrsCratchit said that now the weight was off her mind, she would confess she had had her doubts about the quantity of flour.
      Everybody had something to say about it, but nobody said or thought it was at all a small pudding for a large family. It would have been
      flat heresy to do so. Any Cratchit would have blushed to hint at such a thing.”
Does my family qualify for Food Stamps (SNAP)?

    In the OJFS Web page - http://jfs.ohio.govclick on “Food Assistance” (Under
        “Family” to the right) then click on “Apply for Nutrition Assistance” (left
        menu)
You will have to
postal mail, fax, or
deliver the application
in person at your
county (see County
Directory Counties)
offices. You will then
have to go through a
face-to-face interview
at the county office to
determine if you are
qualified.
How do we apply for SNAP?
In the OJFS Web page - http://jfs.ohio.gov/ofam/cmandfsa.stm browse down
    the page to find “Applications and other forms”, read the whole list for
    postal, fax, and in-person addresses. Click on “Request for Ohio Works
    First, Disability Financial Assistance, Refugee Cash, Food Assistance and
    Medical Assistance” Choose the form in your preferred language.
What is Medicaid and who qualifies?

Tim Cratchit‟s Mother comes to the library to ask:

 ”My child has a chronic illness and physical disability. Are there insurance
   programs that can help us get him the medical care he needs?

                                                     "I see a vacant seat,' replied the Ghost, `in the poor
                                                     chimney-corner, and a crutch without an owner,
                                                     carefully preserved. If these shadows remain
                                                     unaltered by the Future, the child will die.'

                                                     `No, no,' said Scrooge. `Oh, no, kind Spirit. say he will
                                                     be spared.'

                                                     `If these shadows remain unaltered by the Future,
                                                     none other of my race,' returned the Ghost, `will find
                                                     him here. What then. If he be like to die, he had better
                                                     do it, and decrease the surplus population."
My child has a chronic illness and physical disability. Are there
insurance programs that can help us get him the medical care he needs

In the OJFS Web page - http://jfs.ohio.govclick on “Health Care” and read the
    page displayed for basic overview. Note that the “Ohio Health Plan
    Eligibility” links to a garbled disorganized mess. Instead click on click on
    “Ohio Medicaid” .
My child has a chronic illness and physical disability. Are there insurance
      programs that can help us get him the medical care he needs

                                                         In the OJFS Web
                                                         page -
                                                         http://www.jfs.ohio.gov
                                                         /OHP/consumer.stm
                                                         click on “Food
                                                         Assistance”, and then
                                                         Click on “Medicaid for
                                                         Pregnant Women,
                                                         Children
                                                         and Families ” Note
                                                         that WIC has recently
                                                         been integrated into
                                                         this program. The
                                                         Ohio Department of
                                                         Health site has more
                                                         information at
                                                         http://www.odh.ohio.g
                                                         ov/odhprograms/ns/wi
                                                         cn/weligible.aspx.
What is WIC and who qualifies? (Special Supplemental Nutrition
              Program for Women, Infants, and Children)


Oliver Twist‟s Mother who is barely 18 years old comes to the library to ask:

 How do I apply for assistance in feeding my baby?








“Please, sir, I want some more."
How do I apply for assistance in feeding my baby?
On the Ohio Department of Health site
   http://www.odh.ohio.gov/odhprograms/ns/wicn/weligible.aspx Click on
   “Eligibility”.
Questions and Discussions




 What kinds of Ohio e-government questions have you researched?

 What resources do you recommend to your colleagues?

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Ohionetegovojfswebinar

  • 1. ohioNETE-Government Series: ”The Department of Jobs and Family Services“ February 8, 10a.m.- Noon. Presented by Diane K. Kovacs
  • 2. Presentation Outline:  How do I apply for unemployment and am I eligible for displaced worker education and training programs?  What is TANF and who qualifies? (Temporary Assistance for Needy Families)  What is SNAP and who qualifies? (Supplemental Nutrition Assistance Program was Food Stamps)  What is WIC and who qualifies? (Special Supplemental Nutrition Program for Women, Infants, and Children)  What is Medicaid and who qualifies? “Well, my friend, I'm not going to beat around the bush. I'm simply not going to stand this sort of thing any longer. Which leaves me no choice, but to raise your salary. “
  • 3. Overview:  Using real library patron‟s example questions we will use the Ohio Job and Family Services Web sites to find detailed answers. http://jfs.ohio.gov/  This Webinar is intended for librarians and library paraprofessionals who will be helping patrons to find and use application and eligibility assessment tools published by our state government on the Web.
  • 5. How do I apply for unemployment and am I eligible for displaced worker education and training programs? David Copperfield, Northeastern Ohio resident who is 40 years old comes to the library to ask:  Where do I go to apply for unemployment?  How do I know if I’m eligible for unemployment?  What programs are their for education and training for displaced workers? “The most important thing in life is to stop saying 'I wish' and start saying 'I will.' Consider nothing impossible, then treat the possibilities as probabilities.”
  • 6. Where do I go to apply for unemployment? In the OJFS Web page - http://jfs.ohio.gov/click on “How to Apply for Unemployment”
  • 7. How do I know if I’m eligible for unemployment? In the Office of Unemployment Compensation Web page - http://jfs.ohio.gov/ouc/ClaimInformationPage.stmclick on “Unemployment Benefits - Frequently Asked Questions”
  • 8. What programs are available for education and training for displaced workers? In the OJFS Web page - http://jfs.ohio.govclick on “More Resources for Unemployed Workers: Ohio Here to Help”
  • 9. What is TANF and who qualifies? (Temporary Assistance for Needy Families) Mr. Micawber and his Northeastern Ohio resident family comes to the library to ask:  What kinds of help are available for struggling families in Ohio?  How do we know if we are eligible?  How do we Apply for assistance? "Annual income twenty pounds, annual expenditure nineteen pounds nineteen and six, result happiness. Annual income twenty pounds, annual expenditure twenty pounds ought and six, result misery."
  • 10. What kinds of help are available for struggling families in Ohio? In the OJFS Web page - http://jfs.ohio.govclick on “Families” (right side menu)
  • 11. How do we know if we are eligible? In the OJFS Web page - http://jfs.ohio.govclick on “NEW! Ohioans can now apply for food, cash and medical assistance online. To learn more, Click Here”, Then Click on “Am I eligible?”
  • 12. How do we Apply for assistance? In the OJFS Web page - https://odjfsbenefits.ohio.gov/SelfServiceSplash.jsfclick on “Apply for Benefits” You will have to go through a „captcha‟ screen and then create an account and apply. Once you get through setting up and account – instructions for getting a free email account are provided on the footer menu – You will get a screen that describes what you need to have before continuing with the application:
  • 13. What is SNAP and who qualifies? (Supplemental Nutrition Assistance Program was Food Stamps) Mrs. Cratchit, 49 years old uses the chat reference to ask:  Does my family qualify for Food Stamps (SNAP)?  How do we apply for SNAP? “Oh, a wonderful pudding. Bob Cratchit said, and calmly too, that he regarded it as the greatest success achieved by MrsCratchit since their marriage. MrsCratchit said that now the weight was off her mind, she would confess she had had her doubts about the quantity of flour. Everybody had something to say about it, but nobody said or thought it was at all a small pudding for a large family. It would have been flat heresy to do so. Any Cratchit would have blushed to hint at such a thing.”
  • 14. Does my family qualify for Food Stamps (SNAP)? In the OJFS Web page - http://jfs.ohio.govclick on “Food Assistance” (Under “Family” to the right) then click on “Apply for Nutrition Assistance” (left menu) You will have to postal mail, fax, or deliver the application in person at your county (see County Directory Counties) offices. You will then have to go through a face-to-face interview at the county office to determine if you are qualified.
  • 15. How do we apply for SNAP? In the OJFS Web page - http://jfs.ohio.gov/ofam/cmandfsa.stm browse down the page to find “Applications and other forms”, read the whole list for postal, fax, and in-person addresses. Click on “Request for Ohio Works First, Disability Financial Assistance, Refugee Cash, Food Assistance and Medical Assistance” Choose the form in your preferred language.
  • 16. What is Medicaid and who qualifies? Tim Cratchit‟s Mother comes to the library to ask:  ”My child has a chronic illness and physical disability. Are there insurance programs that can help us get him the medical care he needs? "I see a vacant seat,' replied the Ghost, `in the poor chimney-corner, and a crutch without an owner, carefully preserved. If these shadows remain unaltered by the Future, the child will die.' `No, no,' said Scrooge. `Oh, no, kind Spirit. say he will be spared.' `If these shadows remain unaltered by the Future, none other of my race,' returned the Ghost, `will find him here. What then. If he be like to die, he had better do it, and decrease the surplus population."
  • 17. My child has a chronic illness and physical disability. Are there insurance programs that can help us get him the medical care he needs In the OJFS Web page - http://jfs.ohio.govclick on “Health Care” and read the page displayed for basic overview. Note that the “Ohio Health Plan Eligibility” links to a garbled disorganized mess. Instead click on click on “Ohio Medicaid” .
  • 18. My child has a chronic illness and physical disability. Are there insurance programs that can help us get him the medical care he needs In the OJFS Web page - http://www.jfs.ohio.gov /OHP/consumer.stm click on “Food Assistance”, and then Click on “Medicaid for Pregnant Women, Children and Families ” Note that WIC has recently been integrated into this program. The Ohio Department of Health site has more information at http://www.odh.ohio.g ov/odhprograms/ns/wi cn/weligible.aspx.
  • 19. What is WIC and who qualifies? (Special Supplemental Nutrition Program for Women, Infants, and Children) Oliver Twist‟s Mother who is barely 18 years old comes to the library to ask:  How do I apply for assistance in feeding my baby?  “Please, sir, I want some more."
  • 20. How do I apply for assistance in feeding my baby? On the Ohio Department of Health site http://www.odh.ohio.gov/odhprograms/ns/wicn/weligible.aspx Click on “Eligibility”.
  • 21. Questions and Discussions  What kinds of Ohio e-government questions have you researched?  What resources do you recommend to your colleagues?