1. A Konica Minolta Company
It’s Time to Print… Smarter
Managed Print Services

2. A Konica Minolta Company
Mission Statement
We provide customer focused “Total Care” document output &
management solutions, adding value through our people, partners,
process, knowledge, and culture.

3. A Konica Minolta Company
Total Care Promise
For Copy, Fax and MFP’s, OfficeWare backs up every machine we offer
with our Total Care™ Promise - the strongest written customer
satisfaction guarantee in the industry.
The OfficeWare Total Care™ Promise includes the
following provisions:
• Absolute Satisfaction Guarantee
• Network Compatibility Guarantee
• 98% Uptime Performance Guarantee
• Guaranteed Availability of Service
•Technology Refresh Guarantee

4. A Konica Minolta Company
Who Are We?
OfficeWare has provided its customers integrated document solutions since 1957.
Today, OfficeWare offers comprehensive ‘Managed Print Services’ to address the
changing dynamics of today’s connected office environment. In addition to being
an authorized dealer of Konica Minolta and Hewlett Packard products, OfficeWare
provides network integration expertise as a Microsoft certified partner.
The company has been recognized with multiple industry awards including the
“Dealer of the Year” from the Business Technology Association. A 98% uptime
performance guarantee and a 95% customer referral rating reflect the company’s
commitment to be a trusted business partner, improve customer’s productivity and
reduce operational expenses.

5. A Konica Minolta Company
Locations
Headquartered in Louisville, KY OfficeWare serves Louisville, KY
customers from five offices including (Operations Headquarters)
11401 Bluegrass Parkway
Louisville, Lexington and Bowling Green, KY; Louisville, KY 40299
Evansville, IN and Marion, IL.
Lexington, KY
1720 Fortune Ct., Suite 180
Lexington, KY 40509
Bowling Green, KY
1711 Destiny Lane, Suite 122
Bowling Green, KY 42104
Evansville, IN
4004 East Morgan Ave.
Evansville, IN 47715
Marion, IL
103 Airway Dr., Suite 3
Marion, IL 62959
Cincinnati, OH
(Administrative Headquarters)
8050 Hosbrook Road, Ste. 220
Cincinnati, OH 45236

6. A Konica Minolta Company
Managed Print Services
We believe that Managed Print Services is unique to each organization’s situation, not
easily defined with a one size fits all description.
Our process includes an extensive workflow analysis with your team to determine the
best way to optimize your document output devices as it relates to your business
processes. We continually manage your changing office needs to implement on-going
improvements to achieve your desired business objectives.
A Managed Print Services approach …
• Lowers Operational Costs
• Optimizes Existing Assets with Leading
Technologies
• Improves End User Satisfaction and
Productivity
• Frees up IT Personnel to be Strategic
• Consolidates Payments to a Single
Enterprise Invoice
• Maximizes Budget Control

7. A Konica Minolta Company
OfficeWare’s Managed Print Services Program
Has All the Pieces of the Puzzle.

8. A Konica Minolta Company
It’s not the World Class Manufacturers and
Software Solutions Providers we represent, it’s
the unique way that we deliver their products.