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TWITTER	
  	
  
FOR	
  REAL	
  ESTATE	
  PROFESSIONALS	
  
“Regardless	
  of	
  age,	
  regardless	
  of	
  position,	
  
regardless	
  of	
  the	
  business	
  we	
  happen	
  to	
  be	
  in,	
  
all	
  of	
  us	
  need	
  to	
  understand	
  the	
  importance	
  of	
  
branding.	
  We	
  are	
  CEOs	
  of	
  our	
  own	
  companies:	
  	
  
	
  
Me,	
  Inc.	
  
	
  
	
  To	
  be	
  in	
  business	
  today,	
  our	
  most	
  important	
  job	
  
is	
  to	
  be	
  head	
  marketer	
  for	
  the	
  brand	
  called	
  You.”	
  	
  
	
  
Tom	
  Peters	
  –	
  Fast	
  Company	
  
Getting	
  Started	
  –	
  	
  
	
  Who	
  you	
  are	
  
	
  Why	
  use	
  twitter?	
  
What	
  we’ll	
  be	
  covering:	
  
About	
  Twitter	
  
	
  Buzzwords	
  
	
  Anatomy	
  of	
  Twitter	
  
How	
  to	
  Use	
  it	
  
	
  Creating	
  your	
  profile	
  
	
  Using	
  the	
  Search	
  Functionality	
  
	
  How	
  to	
  build	
  your	
  following	
  
TWITTER	
  
Why	
  Twitter?	
  
	
  
Twitter	
  is	
  an	
  invaluable	
  tool	
  when	
  trying	
  to	
  create	
  one’s	
  
brand.	
  	
  
	
  
It	
  allows	
  for	
  direct	
  and	
  constant	
  communication	
  with	
  
current	
  clients,	
  potential	
  clients,	
  and	
  millions	
  of	
  
informed	
  individuals	
  
	
  
• 360	
  Million	
  users	
  
• 25%	
  earn	
  over	
  $100k	
  per	
  year	
  
• 51%	
  have	
  a	
  college	
  degree	
  
Building	
  audiences:	
  	
  
• 69%	
  rely	
  on	
  friends	
  suggestions	
  for	
  followers	
  
TWITTER	
  Buzzwords	
  
Handle	
  
A	
  user’s	
  handle	
  is	
  the	
  username	
  they’ve	
  selected	
  	
  
A	
  handle	
  is	
  a	
  @	
  sign	
  followed	
  directly	
  by	
  the	
  username	
  
	
  
Lists	
  
Curated	
  groups	
  of	
  other	
  Twitter	
  
users.	
  Used	
  to	
  tie	
  specific	
  individuals	
  
into	
  a	
  group.	
  	
  
Mentions	
  
Mention	
  another	
  user	
  in	
  your	
  Tweet	
  
by	
  including	
  the	
  @	
  sign	
  followed	
  
directly	
  by	
  their	
  username	
  
TWITTER	
  Buzzwords	
  
	
  
Retweet	
  
When	
  someone	
  reposts	
  a	
  tweet.	
  
Hashtag	
  	
  
Using	
  the	
  #	
  symbol	
  before	
  a	
  phrase	
  will	
  create	
  a	
  
link.	
  
	
  Benefits	
  to	
  using	
  hashtags:	
  
•  Categorizes	
  tweets	
  and	
  conversations	
  
•  Helps	
  	
  to	
  show	
  topics	
  more	
  easily	
  in	
  
Twitter	
  Search	
  
•  Clicking	
  on	
  Hashtagged	
  words	
  shows	
  
you	
  all	
  the	
  other	
  tweets	
  marked	
  with	
  
that	
  hashtag	
  
 
Profile:	
  	
  
•  Describe	
  yourself	
  and	
  your	
  job	
  in	
  your	
  “About	
  Me”	
  
•  Link	
  it	
  to	
  your	
  TOWN	
  	
  page	
  by	
  using	
  a	
  link	
  shortener	
  
•  Add	
  TOWN’s	
  handle	
  @townresidential	
  and	
  mention	
  TOWN	
  in	
  your	
  bio	
  
•  Use	
  your	
  TOWN	
  headshot	
  
	
  
Anatomy	
  of	
  Twitter	
  
Anatomy	
  of	
  Twitter	
  
Feed	
  
Anatomy	
  of	
  Twitter	
  
Follower	
  suggestions	
  
	
  
Anatomy	
  of	
  Twitter	
  
The	
  Discover	
  tab	
  shows	
  you	
  content	
  you	
  might	
  be	
  interested	
  in	
  following	
  
based	
  on	
  your	
  connections,	
  location	
  and	
  recent	
  trending	
  topics.	
  All	
  
content	
  in	
  the	
  Discover	
  tab	
  defaults	
  to	
  Tweets.	
  
Anatomy	
  of	
  Twitter	
  
Your	
  Profile:	
  
This	
  is	
  a	
  general	
  overview	
  of	
  your	
  account	
  including	
  your	
  
Tweets,	
  photos,	
  following	
  count,	
  and	
  bio.	
  You	
  can	
  customize	
  
your	
  profile	
  by	
  clicking	
  on	
  the	
  gear	
  in	
  the	
  right	
  hand	
  corner.	
  
	
  
Anatomy	
  of	
  Twitter	
  
The	
  Connect	
  section	
  contains	
  all	
  Tweets	
  that	
  mention	
  your	
  username	
  so	
  
you	
  can	
  easily	
  keep	
  track	
  of	
  conversations	
  people	
  are	
  having	
  with	
  you	
  or	
  
about	
  you.	
  
CREATING	
  YOUR	
  PROFILE	
  
1.	
  Navigate	
  to	
  http://twitter.com	
  and	
  fill	
  out	
  the	
  sign	
  up	
  form.	
  
2.	
  Enter	
  your	
  full	
  name,	
  email	
  and	
  password.	
  
3.	
  Click	
  sign	
  up	
  for	
  Twitter.	
  	
  
4.	
  You’ll	
  be	
  taken	
  to	
  another	
  screen	
  to	
  select	
  a	
  username.	
  
•  When	
  selecting	
  a	
  username	
  try	
  to	
  make	
  it	
  the	
  same	
  name	
  as	
  your	
  
Instagram	
  handle	
  if	
  applicable.	
  
•  Usernames	
  must	
  be	
  fewer	
  than	
  15	
  characters.	
  	
  
•  Since	
  usernames	
  take	
  up	
  characters	
  in	
  retweets	
  having	
  a	
  shorter	
  name	
  
7-­‐10	
  characters	
  is	
  preferable.	
  
PROFILE:	
  
Upload	
  a	
  profile	
  picture,	
  header	
  and	
  background	
  to	
  display	
  
your	
  personality.	
  
	
  
•  	
   20%	
  Links	
  to	
  your	
  own	
  listings	
  on	
  
Townrealestate.com	
  or	
  your	
  own	
  blog	
  if	
  you	
  have	
  
one	
  
•  30%	
  Link	
  to	
  other	
  	
  people’s	
  content	
  (News,	
  Press,	
  
other	
  interests)	
  
•  The	
  remaining	
  50%	
  should	
  consist	
  of	
  personal	
  
interaction,	
  small	
  talk,	
  commenting	
  and	
  networking	
  
Content	
  Mix:	
  
Answer	
  these	
  questions:	
  
•  Who	
  is	
  your	
  target	
  audience?	
  
•  What	
  problem	
  can	
  you	
  solve	
  or	
  need	
  can	
  you	
  fulfill?	
  
•  What	
  unique	
  outlook	
  can	
  you	
  share	
  that	
  positions	
  
your	
  business	
  as	
  thought	
  leader	
  within	
  your	
  local	
  
market?	
  
•  Will	
  you	
  manage	
  your	
  social	
  media	
  or	
  outsource?	
  If	
  it	
  
is	
  you,	
  how	
  much	
  time	
  can	
  you	
  commit	
  on	
  a	
  weekly	
  
basis?	
  
•  What	
  end	
  results	
  are	
  hoping	
  to	
  achieve?	
  Be	
  specific	
  
in	
  what	
  outcome	
  you	
  hope	
  for	
  whether	
  it’s	
  to	
  
generate	
  new	
  business	
  or	
  gain	
  new	
  recruits.	
  
Getting	
  Started	
  
Choose	
  a	
  handful	
  of	
  personal	
  qualities	
  about	
  
yourself	
  that	
  you	
  want	
  to	
  be	
  known	
  for.	
  
	
  
Ask	
  yourself	
  the	
  following	
  questions:	
  
	
  
• 	
  What	
  interests	
  you	
  most?	
  
• 	
  What	
  will	
  you	
  have	
  fun	
  executing?	
  
• 	
  What	
  could	
  you	
  be	
  most	
  consistent	
  with?	
  
• 	
  What	
  do	
  you	
  want	
  to	
  use	
  social	
  media	
  for?	
  
	
  
	
  
FINDING	
  YOUR	
  VOICE	
  
Some	
  content	
  you	
  can	
  specialize	
  in:	
  
•  Home	
  Décor	
  
•  Sports	
  
•  Family	
  Life	
  
•  Fitness	
  
•  Restaurant	
  Reviews	
  
	
  
Make	
  sure	
  you	
  don’t	
  try	
  to	
  focus	
  on	
  too	
  many	
  things	
  –	
  
it’ll	
  be	
  harder	
  for	
  someone	
  to	
  remember	
  any	
  of	
  it.	
  
	
  
Make	
  sure	
  you’re	
  honest	
  with	
  yourself	
  –	
  pretending	
  to	
  
be	
  something	
  you’re	
  not	
  never	
  works	
  well.	
  
	
  
FINDING	
  YOUR	
  VOICE	
  
Staying	
  Consistent	
  
Once	
  you	
  find	
  out	
  what	
  your	
  online	
  voice	
  will	
  be,	
  you	
  have	
  to	
  
be	
  accountable!	
  	
  
	
  
Stay	
  in	
  touch!	
  –	
  Create	
  posting	
  calendars	
  for	
  yourself	
  	
  so	
  
people	
  can	
  look	
  forward	
  to	
  seeing	
  your	
  posts	
  
	
  
Stay	
  relevant	
  –	
  post	
  timely	
  articles	
  or	
  photos	
  that	
  are	
  of	
  
interest	
  to	
  you	
  
	
  
Stay	
  Personal	
  –	
  Post	
  photos	
  of	
  you	
  and	
  your	
  family/friends	
  	
  
PERSONAL	
  VS.	
  PROFESSIONAL	
  
Everything	
  on	
  the	
  Internet	
  is	
  public..	
  
	
  
Always	
  be	
  thoughtful	
  when	
  publishing	
  your	
  
opinions	
  and	
  personal	
  life	
  on	
  the	
  Internet.	
  	
  
	
  
•  Personal	
  :	
  
•  Always	
  maintain	
  a	
  positive	
  demeanor	
  
•  Be	
  cautious	
  of	
  the	
  photos	
  you	
  share	
  (risque	
  
clothing	
  or	
  behavior)	
  
	
  
BRIDGING	
  THE	
  GAP	
  BETWEEN	
  YOUR	
  AUDIENCE	
  AND	
  YOU	
  
The	
  number	
  one	
  source	
  for	
  real	
  estate	
  listings	
  is	
  referrals	
  
Social	
  media	
  is	
  your	
  opportunity	
  to	
  engage	
  with	
  your	
  clients	
  on	
  a	
  
regular	
  basis	
  
	
  
• Stay	
  top	
  of	
  mind	
  by	
  becoming	
  the	
  authority	
  (the	
  topic	
  is	
  up	
  to	
  you)	
  
• Stay	
  in	
  people’s	
  news	
  feeds	
  by	
  posting	
  to	
  twitter	
  5-­‐7	
  times	
  a	
  week	
  
• Stay	
  consistent	
  on	
  twitter	
  by	
  sharing	
  relevant	
  articles	
  and	
  posting	
  
fun	
  and	
  exciting	
  updates	
  more	
  frequently	
  
	
  
As	
  long	
  as	
  you	
  stay	
  top	
  of	
  mind,	
  they	
  will	
  remember	
  to	
  refer	
  you	
  to	
  
friends	
  and	
  connect	
  with	
  you	
  when	
  the	
  opportunity	
  arises.	
  	
  
	
  	
  
	
  	
  
Only	
  14%	
  of	
  consumers	
  trust	
  ads	
  
75	
  %	
  trust	
  peer	
  recommendations	
  
90%	
  of	
  consumers	
  start	
  their	
  search	
  online!	
  	
  	
  
 
•  Plan	
  a	
  messaging	
  schedule	
  of	
  80%	
  sharable	
  content,	
  20%	
  sales/
leasing	
  messages	
  	
  
•  Set	
  up	
  Google	
  alerts	
  and	
  subscribe	
  to	
  newsletters	
  for	
  good	
  content	
  
you	
  can	
  share	
  regularly	
  
•  Share	
  content	
  from	
  Around	
  TOWN	
  emails,	
  the	
  corporate	
  Facebook	
  
Page	
  and	
  YouTube	
  
•  Share	
  your	
  listings,	
  but	
  focus	
  on	
  one	
  interesting	
  aspect	
  
•  Tweet	
  How-­‐To’s.	
  YouTube	
  and	
  design	
  blogs	
  have	
  great	
  articles	
  about	
  
DIY,	
  Home	
  Décor,	
  and	
  even	
  recipes	
  
•  Geographic	
  info	
  –	
  become	
  the	
  go-­‐to	
  in	
  your	
  neighborhood	
  
•  Ask	
  questions.	
  Ask	
  for	
  opinions.	
  
•  Share	
  photos	
  
•  Be	
  Funny/friendly/inspirational	
  –	
  Share	
  great	
  quotes	
  using	
  #qotd	
  
(quote	
  of	
  the	
  day)	
  
•  Try	
  to	
  use	
  a	
  hashtag	
  in	
  every	
  Tweet	
  to	
  increase	
  your	
  virality,	
  tag	
  
other	
  businesses	
  in	
  your	
  Tweets	
  instead	
  of	
  using	
  names	
  
	
  
What	
  to	
  Tweet:	
  
Use	
  the	
  search	
  functionality	
  to	
  find	
  new	
  followers	
  and	
  potential	
  
clients	
  
•  “Moving	
  to	
  NYC”	
  
•  Relocating	
  NYC	
  
•  NYC	
  News	
  
•  West	
  Village	
  News,	
  East	
  Village,	
  etc.	
  
	
  
Grow	
  Your	
  Following	
  	
  
 
	
  
•  Follow	
  people	
  that	
  want	
  to	
  follow	
  you	
  (people	
  talking	
  
about	
  your	
  topic)	
  
•  @reply	
  even	
  people	
  who	
  don’t	
  follow	
  you	
  
•  Interact	
  with	
  influencers	
  
•  Take	
  it	
  offline!	
  Tweet	
  from	
  events	
  and	
  follow	
  influencers	
  
that	
  day	
  
•  Add	
  yourself	
  to	
  twitter	
  directories	
  like	
  
www.wefollow.com,	
  www.twello.com	
  
	
  
	
  
Grow	
  Your	
  Following	
  
 
	
  
•  Send	
  an	
  email	
  blast	
  to	
  your	
  list	
  encouraging	
  subscribers	
  to	
  follow	
  you	
  
•  Add	
  your	
  link	
  to	
  your	
  signature	
  (Twitter.com/username)	
  
•  Follow	
  people	
  that	
  want	
  to	
  follow	
  you	
  (people	
  talking	
  about	
  your	
  topic)	
  
•  @reply	
  even	
  people	
  who	
  don’t	
  follow	
  you	
  
•  Interact	
  with	
  influencers	
  
•  Follow	
  all	
  of	
  your	
  vendors	
  and	
  clients	
  and	
  begin	
  having	
  conversations	
  with	
  
them,	
  a	
  lot	
  of	
  them	
  will	
  reciprocate	
  
•  Begin	
  following	
  the	
  top	
  100	
  bloggers	
  on	
  real	
  estate	
  (find	
  via	
  apps	
  like	
  
TRAAKR)	
  
•  Follow	
  real	
  estate	
  developers/builders	
  
•  Add	
  yourself	
  to	
  twitter	
  directories	
  like	
  www.wefollow.com,	
  www.twello.com	
  
	
  
	
  
Grow	
  your	
  following	
  
 
•  Industry	
  Peers	
  and	
  
professionals	
  
•  Experts	
  (RE,	
  Social	
  Media,	
  
Marketing,	
  etc.)	
  
•  Client	
  List	
  (private)	
  
•  Local	
  Competition	
  (private)	
  
	
  
Create	
  and	
  Subscribe	
  to	
  Lists	
  
Top	
  Tweeters	
  
Paul	
  Macapagal	
  –	
  Town	
  Residential	
  
	
  Paul	
  gained	
  his	
  following	
  by	
  finding	
  people	
  with	
  common	
  interests	
  
and	
  following	
  them!	
  	
  Twitter.com/nyc_real_estate	
  	
  
	
  
Top	
  Tweeters	
  
Chris	
  Alston	
  @chris_alston	
  
•  Chris	
  has	
  a	
  great	
  mix	
  of	
  
commentary	
  and	
  interacts	
  with	
  his	
  
followers	
  regularly	
  
	
  
	
  
 
•  Find	
  10	
  Tweeters	
  you	
  should	
  be	
  interacting	
  with.	
  	
  
	
  
Exercise	
  
 
•  Follow	
  5	
  real	
  estate	
  reporters	
  or	
  editors	
  
	
  
Action	
  Items	
  
	
  
	
  
•  Lauren	
  Schuker	
  Blum,	
  WSJ	
  @laurensblum	
  
•  Candace	
  Jackson,	
  WSJ	
  @candace_jackson	
  
•  Michelle	
  Higgins,	
  NYTimes	
  @michellehiggins	
  
•  Vivian	
  Toy,	
  NYTimes	
  @VivianSToy	
  
•  Matt	
  Chaban,	
  Crains	
  @MC_NYC	
  
•  Kathy	
  Clarke,	
  The	
  Real	
  Deal	
  @KathyClarkeNYC	
  
•  Send	
  an	
  email	
  blast	
  to	
  your	
  list	
  encouraging	
  people	
  to	
  follow	
  you	
  on	
  
all	
  social	
  media.	
  Include	
  relevant	
  links	
  
	
  
•  Post	
  a	
  picture	
  to	
  twitter	
  
	
  
•  See	
  what’s	
  trending	
  and	
  get	
  involved	
  in	
  the	
  convo.	
  You’ll	
  be	
  surprised	
  
how	
  many	
  people	
  pay	
  attention	
  to	
  this	
  feature	
  

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Introduction to Twitter for Real Estate Professionals

  • 1. TWITTER     FOR  REAL  ESTATE  PROFESSIONALS  
  • 2. “Regardless  of  age,  regardless  of  position,   regardless  of  the  business  we  happen  to  be  in,   all  of  us  need  to  understand  the  importance  of   branding.  We  are  CEOs  of  our  own  companies:       Me,  Inc.      To  be  in  business  today,  our  most  important  job   is  to  be  head  marketer  for  the  brand  called  You.”       Tom  Peters  –  Fast  Company  
  • 3. Getting  Started  –      Who  you  are    Why  use  twitter?   What  we’ll  be  covering:   About  Twitter    Buzzwords    Anatomy  of  Twitter   How  to  Use  it    Creating  your  profile    Using  the  Search  Functionality    How  to  build  your  following  
  • 5. Why  Twitter?     Twitter  is  an  invaluable  tool  when  trying  to  create  one’s   brand.       It  allows  for  direct  and  constant  communication  with   current  clients,  potential  clients,  and  millions  of   informed  individuals     • 360  Million  users   • 25%  earn  over  $100k  per  year   • 51%  have  a  college  degree   Building  audiences:     • 69%  rely  on  friends  suggestions  for  followers  
  • 6. TWITTER  Buzzwords   Handle   A  user’s  handle  is  the  username  they’ve  selected     A  handle  is  a  @  sign  followed  directly  by  the  username     Lists   Curated  groups  of  other  Twitter   users.  Used  to  tie  specific  individuals   into  a  group.     Mentions   Mention  another  user  in  your  Tweet   by  including  the  @  sign  followed   directly  by  their  username  
  • 7. TWITTER  Buzzwords     Retweet   When  someone  reposts  a  tweet.   Hashtag     Using  the  #  symbol  before  a  phrase  will  create  a   link.    Benefits  to  using  hashtags:   •  Categorizes  tweets  and  conversations   •  Helps    to  show  topics  more  easily  in   Twitter  Search   •  Clicking  on  Hashtagged  words  shows   you  all  the  other  tweets  marked  with   that  hashtag  
  • 8.   Profile:     •  Describe  yourself  and  your  job  in  your  “About  Me”   •  Link  it  to  your  TOWN    page  by  using  a  link  shortener   •  Add  TOWN’s  handle  @townresidential  and  mention  TOWN  in  your  bio   •  Use  your  TOWN  headshot     Anatomy  of  Twitter  
  • 10. Anatomy  of  Twitter   Follower  suggestions    
  • 11. Anatomy  of  Twitter   The  Discover  tab  shows  you  content  you  might  be  interested  in  following   based  on  your  connections,  location  and  recent  trending  topics.  All   content  in  the  Discover  tab  defaults  to  Tweets.  
  • 12. Anatomy  of  Twitter   Your  Profile:   This  is  a  general  overview  of  your  account  including  your   Tweets,  photos,  following  count,  and  bio.  You  can  customize   your  profile  by  clicking  on  the  gear  in  the  right  hand  corner.    
  • 13. Anatomy  of  Twitter   The  Connect  section  contains  all  Tweets  that  mention  your  username  so   you  can  easily  keep  track  of  conversations  people  are  having  with  you  or   about  you.  
  • 15. 1.  Navigate  to  http://twitter.com  and  fill  out  the  sign  up  form.   2.  Enter  your  full  name,  email  and  password.   3.  Click  sign  up  for  Twitter.     4.  You’ll  be  taken  to  another  screen  to  select  a  username.   •  When  selecting  a  username  try  to  make  it  the  same  name  as  your   Instagram  handle  if  applicable.   •  Usernames  must  be  fewer  than  15  characters.     •  Since  usernames  take  up  characters  in  retweets  having  a  shorter  name   7-­‐10  characters  is  preferable.  
  • 16. PROFILE:   Upload  a  profile  picture,  header  and  background  to  display   your  personality.    
  • 17. •    20%  Links  to  your  own  listings  on   Townrealestate.com  or  your  own  blog  if  you  have   one   •  30%  Link  to  other    people’s  content  (News,  Press,   other  interests)   •  The  remaining  50%  should  consist  of  personal   interaction,  small  talk,  commenting  and  networking   Content  Mix:  
  • 18. Answer  these  questions:   •  Who  is  your  target  audience?   •  What  problem  can  you  solve  or  need  can  you  fulfill?   •  What  unique  outlook  can  you  share  that  positions   your  business  as  thought  leader  within  your  local   market?   •  Will  you  manage  your  social  media  or  outsource?  If  it   is  you,  how  much  time  can  you  commit  on  a  weekly   basis?   •  What  end  results  are  hoping  to  achieve?  Be  specific   in  what  outcome  you  hope  for  whether  it’s  to   generate  new  business  or  gain  new  recruits.   Getting  Started  
  • 19. Choose  a  handful  of  personal  qualities  about   yourself  that  you  want  to  be  known  for.     Ask  yourself  the  following  questions:     •   What  interests  you  most?   •   What  will  you  have  fun  executing?   •   What  could  you  be  most  consistent  with?   •   What  do  you  want  to  use  social  media  for?       FINDING  YOUR  VOICE  
  • 20. Some  content  you  can  specialize  in:   •  Home  Décor   •  Sports   •  Family  Life   •  Fitness   •  Restaurant  Reviews     Make  sure  you  don’t  try  to  focus  on  too  many  things  –   it’ll  be  harder  for  someone  to  remember  any  of  it.     Make  sure  you’re  honest  with  yourself  –  pretending  to   be  something  you’re  not  never  works  well.     FINDING  YOUR  VOICE  
  • 21. Staying  Consistent   Once  you  find  out  what  your  online  voice  will  be,  you  have  to   be  accountable!       Stay  in  touch!  –  Create  posting  calendars  for  yourself    so   people  can  look  forward  to  seeing  your  posts     Stay  relevant  –  post  timely  articles  or  photos  that  are  of   interest  to  you     Stay  Personal  –  Post  photos  of  you  and  your  family/friends    
  • 22. PERSONAL  VS.  PROFESSIONAL   Everything  on  the  Internet  is  public..     Always  be  thoughtful  when  publishing  your   opinions  and  personal  life  on  the  Internet.       •  Personal  :   •  Always  maintain  a  positive  demeanor   •  Be  cautious  of  the  photos  you  share  (risque   clothing  or  behavior)    
  • 23. BRIDGING  THE  GAP  BETWEEN  YOUR  AUDIENCE  AND  YOU   The  number  one  source  for  real  estate  listings  is  referrals   Social  media  is  your  opportunity  to  engage  with  your  clients  on  a   regular  basis     • Stay  top  of  mind  by  becoming  the  authority  (the  topic  is  up  to  you)   • Stay  in  people’s  news  feeds  by  posting  to  twitter  5-­‐7  times  a  week   • Stay  consistent  on  twitter  by  sharing  relevant  articles  and  posting   fun  and  exciting  updates  more  frequently     As  long  as  you  stay  top  of  mind,  they  will  remember  to  refer  you  to   friends  and  connect  with  you  when  the  opportunity  arises.             Only  14%  of  consumers  trust  ads   75  %  trust  peer  recommendations   90%  of  consumers  start  their  search  online!      
  • 24.   •  Plan  a  messaging  schedule  of  80%  sharable  content,  20%  sales/ leasing  messages     •  Set  up  Google  alerts  and  subscribe  to  newsletters  for  good  content   you  can  share  regularly   •  Share  content  from  Around  TOWN  emails,  the  corporate  Facebook   Page  and  YouTube   •  Share  your  listings,  but  focus  on  one  interesting  aspect   •  Tweet  How-­‐To’s.  YouTube  and  design  blogs  have  great  articles  about   DIY,  Home  Décor,  and  even  recipes   •  Geographic  info  –  become  the  go-­‐to  in  your  neighborhood   •  Ask  questions.  Ask  for  opinions.   •  Share  photos   •  Be  Funny/friendly/inspirational  –  Share  great  quotes  using  #qotd   (quote  of  the  day)   •  Try  to  use  a  hashtag  in  every  Tweet  to  increase  your  virality,  tag   other  businesses  in  your  Tweets  instead  of  using  names     What  to  Tweet:  
  • 25. Use  the  search  functionality  to  find  new  followers  and  potential   clients   •  “Moving  to  NYC”   •  Relocating  NYC   •  NYC  News   •  West  Village  News,  East  Village,  etc.     Grow  Your  Following    
  • 26.     •  Follow  people  that  want  to  follow  you  (people  talking   about  your  topic)   •  @reply  even  people  who  don’t  follow  you   •  Interact  with  influencers   •  Take  it  offline!  Tweet  from  events  and  follow  influencers   that  day   •  Add  yourself  to  twitter  directories  like   www.wefollow.com,  www.twello.com       Grow  Your  Following  
  • 27.     •  Send  an  email  blast  to  your  list  encouraging  subscribers  to  follow  you   •  Add  your  link  to  your  signature  (Twitter.com/username)   •  Follow  people  that  want  to  follow  you  (people  talking  about  your  topic)   •  @reply  even  people  who  don’t  follow  you   •  Interact  with  influencers   •  Follow  all  of  your  vendors  and  clients  and  begin  having  conversations  with   them,  a  lot  of  them  will  reciprocate   •  Begin  following  the  top  100  bloggers  on  real  estate  (find  via  apps  like   TRAAKR)   •  Follow  real  estate  developers/builders   •  Add  yourself  to  twitter  directories  like  www.wefollow.com,  www.twello.com       Grow  your  following  
  • 28.   •  Industry  Peers  and   professionals   •  Experts  (RE,  Social  Media,   Marketing,  etc.)   •  Client  List  (private)   •  Local  Competition  (private)     Create  and  Subscribe  to  Lists  
  • 29. Top  Tweeters   Paul  Macapagal  –  Town  Residential    Paul  gained  his  following  by  finding  people  with  common  interests   and  following  them!    Twitter.com/nyc_real_estate      
  • 30. Top  Tweeters   Chris  Alston  @chris_alston   •  Chris  has  a  great  mix  of   commentary  and  interacts  with  his   followers  regularly      
  • 31.   •  Find  10  Tweeters  you  should  be  interacting  with.       Exercise  
  • 32.   •  Follow  5  real  estate  reporters  or  editors     Action  Items       •  Lauren  Schuker  Blum,  WSJ  @laurensblum   •  Candace  Jackson,  WSJ  @candace_jackson   •  Michelle  Higgins,  NYTimes  @michellehiggins   •  Vivian  Toy,  NYTimes  @VivianSToy   •  Matt  Chaban,  Crains  @MC_NYC   •  Kathy  Clarke,  The  Real  Deal  @KathyClarkeNYC   •  Send  an  email  blast  to  your  list  encouraging  people  to  follow  you  on   all  social  media.  Include  relevant  links     •  Post  a  picture  to  twitter     •  See  what’s  trending  and  get  involved  in  the  convo.  You’ll  be  surprised   how  many  people  pay  attention  to  this  feature  

Hinweis der Redaktion

  1. ----- Meeting Notes (2/12/13 15:36) -----Set up times where we'll be there and they can talk to peoplewe should talk about what we'll be doing beyond today
  2. When you have a solid personal brand, you’ll be more memorable, impressive and people will have a more favorablel opinion about your product which is YOU
  3. When you have a solid personal brand, you’ll be more memorable, impressive and people will have a more favorablel opinion about your product which is YOU
  4. Every brand is based on a few good qualities, it makes it easier to connect and remember the product. WHAT WILL YOU BE USING YOUR SOCIAL MEDIA FOR: THE END RESULT IS ALWAYS TO INCREASE LEADS, BUT THE END RESULT IS BUILDING YOUR BRAND SO THAT WHEN PEOPLE ARE LOOKING FOR AN APARTMENT, THEY THINK OF YOU! Moving on to
  5. Every brand is based on a few good qualities, it makes it easier to connect and remember the product. WHAT WILL YOU BE USING YOUR SOCIAL MEDIA FOR: THE END RESULT IS ALWAYS TO INCREASE LEADS, BUT THE END RESULT IS BUILDING YOUR BRAND SO THAT WHEN PEOPLE ARE LOOKING FOR AN APARTMENT, THEY THINK OF YOU! Moving on to
  6. Every brand is based on a few good qualities, it makes it easier to connect and remember the product. IF YOU HAVE A VARIETY OF CONTENT THEN YOU WON’T BE BORING. ----- Meeting Notes (2/12/13 15:36) -----we love the woman who started a fitness blogwe love the guy who focused his content around restauanrant reviews - hungrydomain.com
  7. Every brand is based on a few good qualities, it makes it easier to connect and remember the product. ----- Meeting Notes (2/12/13 15:36) -----add some exemplary people - hungrydomainClaudia Saez Fromm
  8. Every brand is based on a few good qualities, it makes it easier to connect and remember the product. ----- Meeting Notes (2/12/13 15:36) -----facebook - talk about subscribe button a litte sooner in the presentation.
  9. Every brand is based on a few good qualities, it makes it easier to connect and remember the product. You can be the authority on vegan food, townhouses, cycling, the west village. You can be the authority in any world you create. You just have to back it up!----- Meeting Notes (2/12/13 15:36) -----VEGAN FOOD - you're talking about vegan food, if that 10-20% of the time, the feed is open house and here are the restaurants i recommend for you to try in the area, you're creating a voice of authority, and you're unique----- Meeting Notes (2/21/13 11:18) -----add historic relevancy
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  25. Moving on to ----- Meeting Notes (2/12/13 16:03) -----GEO CHIRP (lets you see who's talking about you in)check out nyt article on restauranteurs who are now brokers
  26. Moving on to ----- Meeting Notes (2/12/13 16:03) -----GEO CHIRP (lets you see who's talking about you in)check out nyt article on restauranteurs who are now brokers
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  30. Moving on to ----- Meeting Notes (2/12/13 16:03) -----GEO CHIRP (lets you see who's talking about you in)check out nyt article on restauranteurs who are now brokers
  31. Moving on to ----- Meeting Notes (2/12/13 16:03) -----GEO CHIRP (lets you see who's talking about you in)check out nyt article on restauranteurs who are now brokers
  32. Moving on to ----- Meeting Notes (2/12/13 16:03) -----GEO CHIRP (lets you see who's talking about you in)check out nyt article on restauranteurs who are now brokers
  33. Moving on to ----- Meeting Notes (2/12/13 16:03) -----GEO CHIRP (lets you see who's talking about you in)check out nyt article on restauranteurs who are now brokers
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