7 steps How to prevent Thalassemia : Dr Sharda Jain & Vandana Gupta
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Call-E: Deliver Automated Reminders for Preventive Services via Voice, SMS
1.
2. Problem!
â˘âŻ Preventives service delivery and utilization
remains below desired levels!
â˘âŻ Healthcare Providers (Physicians, Public
Health Workers) have few tools beyond
making manual calls or sending postcards
to remind or information patients about
preventive services, screenings, etc !
3. Solution: Call-E!
â˘âŻ Call-E is an application that !
â⯠Allows providers to create and send automated
reminders or information messages via voice,
SMS to any phone number in the world !
â⯠View reports on the outreach campaign!
â⯠Integrated with EHRs to send reminders to clinic
patients !
â˘âŻ Essentially, Call-E is designed to allow
providers to increase engagement with
patients and improve cancer and other
preventive services utilization!
4. Call-E WorkďŹow!
Step
 1.
 Health
 Provider
 or
 professional
 Step
 2.
 Once
 set,
 popEYE
 Step
 3.Pa?ent
 can
Â
can
 quickly
 create
 a
 message
 starts
 making
 phone
 respond
 leaving
 a
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campaign,
 either
 as
 a
 survey
 or
 calls
 to
 deliver
 messages
 message,
 or
 ask
 to
 be
Â
announcement
 and
 can
 set
 to
 deliver
 using
 Twilio,
 a
 cloud
 connected
 to
 the
 clinic
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it
 via
 Voice
 or
 SMS
 and
 once
 or
 several
 based
 phone
 service
 to
 set
 an
 appointment
Â
?mes
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Step
 4.
 popEYE
 shows
Â
call
 outcomes
 to
Â
providers
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Â
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5. Key Innovations of Call-E!
â˘âŻ Innovative patient engagement model !
â⯠Reach and inform thousands of patients with
minimum burden. !
â⯠Allows patients to provide a response, thereby
getting data back!
â⯠Even supports the ability for patients to be
connected back to the clinic/operator during the
live call to set an appointment!
â⯠Can connect to any working phone, thereby reach
to low-income consumers who may not have
Internet or smart phones!