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Framework for Marketing Management
9
Crafting the
Brand Positioning and
Competing Effectively
1
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-2
Chapter Questions
 How can a firm develop and establish an
effective positioning?
 How are brands successfully differentiated?
 How do marketers identify and analyze
competition?
 How can market leaders, challengers,
followers, and nichers compete effectively?
What is Positioning?
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-3
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-4
Value Propositions
 Perdue Chicken
 More tender golden chicken at a moderate
premium price
 Domino’s
 A good hot pizza, delivered to your door
within 30 minutes of ordering, at a moderate
price
Competitive Frame of Reference
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-5
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-6
Defining Associations
Points-of-difference
Attributes or benefits
consumers strongly
associate with a
brand, positively
evaluate, and believe
they could not find to
the same extent with a
competitive brand
Points-of-parity
Associations that are
not necessarily unique
to the brand but may
be shared with other
brands
Point-of-Difference Criteria
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-7
Desirable
Deliverable
Differentiating
POP versus POD
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-8
Figure 9.1a Perceptual Map:
Current Perceptions
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-9
Figure 9.1b Perceptual Map:
Possibilities
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-10
Brand Mantras
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-11
Designing a Brand Mantra
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-12
Communicate
Simplify
Inspire
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-13
Conveying Category Membership
 Announcing category benefits
 Comparing to exemplars
 Relying on the product descriptor
Differentiation Strategies
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-14
Dimensions of Differentiation
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-15
Employee
Channel
Image
Services
Emotional Branding
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-16
Strong culture
Communication style
Emotional hook
Figure 9.1
Hypothetical
Market Structure
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-17
Expanding the Total Market
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-18
New Ways to Use a Brand
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-19
Protecting Market Share
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-20
Responsive anticipation
Creative anticipation
Types of Defense Strategies
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-21
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-22
Market Challenger Strategies
 Define the strategic objective and opponents
 Choose a general attack strategy
 Choose a specific attack strategy
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-23
General Attack Strategies
 Frontal attack
 Flank attack
 Encirclement attack
 Bypass attack
 Guerilla warfare
Specific Attack Strategies
 Price discounts
 Lower-priced
goods
 Value-priced goods
 Prestige goods
 Product
proliferation
 Product innovation
 Improved services
 Distribution
innovation
 Manufacturing-cost
reduction
 Intensive
advertising
promotion
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-24
Market Follower Strategies
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-25
Market Nicher Strategies
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-26
Niche Specialist Roles
 End-User Specialist
 Vertical-Level
Specialist
 Customer-Size
Specialist
 Specific-Customer
Specialist
 Geographic
Specialist
 Product-Line
Specialist
 Job-Shop
Specialist
 Quality-Price
Specialist
 Service-Specialist
 Channel Specialist
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-27
For Review
 How can a firm develop and establish an
effective positioning?
 How are brands successfully differentiated?
 How do marketers identify and analyze
competition?
 How can market leaders, challengers,
followers, and nichers compete effectively?
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-28

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Kotler framework 5e_09_sppt

  • 1. Framework for Marketing Management 9 Crafting the Brand Positioning and Competing Effectively 1
  • 2. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-2 Chapter Questions  How can a firm develop and establish an effective positioning?  How are brands successfully differentiated?  How do marketers identify and analyze competition?  How can market leaders, challengers, followers, and nichers compete effectively?
  • 3. What is Positioning? Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-3
  • 4. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-4 Value Propositions  Perdue Chicken  More tender golden chicken at a moderate premium price  Domino’s  A good hot pizza, delivered to your door within 30 minutes of ordering, at a moderate price
  • 5. Competitive Frame of Reference Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-5
  • 6. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-6 Defining Associations Points-of-difference Attributes or benefits consumers strongly associate with a brand, positively evaluate, and believe they could not find to the same extent with a competitive brand Points-of-parity Associations that are not necessarily unique to the brand but may be shared with other brands
  • 7. Point-of-Difference Criteria Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-7 Desirable Deliverable Differentiating
  • 8. POP versus POD Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-8
  • 9. Figure 9.1a Perceptual Map: Current Perceptions Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-9
  • 10. Figure 9.1b Perceptual Map: Possibilities Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-10
  • 11. Brand Mantras Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-11
  • 12. Designing a Brand Mantra Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-12 Communicate Simplify Inspire
  • 13. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-13 Conveying Category Membership  Announcing category benefits  Comparing to exemplars  Relying on the product descriptor
  • 14. Differentiation Strategies Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-14
  • 15. Dimensions of Differentiation Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-15 Employee Channel Image Services
  • 16. Emotional Branding Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-16 Strong culture Communication style Emotional hook
  • 17. Figure 9.1 Hypothetical Market Structure Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-17
  • 18. Expanding the Total Market Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-18
  • 19. New Ways to Use a Brand Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-19
  • 20. Protecting Market Share Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-20 Responsive anticipation Creative anticipation
  • 21. Types of Defense Strategies Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-21
  • 22. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-22 Market Challenger Strategies  Define the strategic objective and opponents  Choose a general attack strategy  Choose a specific attack strategy
  • 23. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-23 General Attack Strategies  Frontal attack  Flank attack  Encirclement attack  Bypass attack  Guerilla warfare
  • 24. Specific Attack Strategies  Price discounts  Lower-priced goods  Value-priced goods  Prestige goods  Product proliferation  Product innovation  Improved services  Distribution innovation  Manufacturing-cost reduction  Intensive advertising promotion Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-24
  • 25. Market Follower Strategies Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-25
  • 26. Market Nicher Strategies Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-26
  • 27. Niche Specialist Roles  End-User Specialist  Vertical-Level Specialist  Customer-Size Specialist  Specific-Customer Specialist  Geographic Specialist  Product-Line Specialist  Job-Shop Specialist  Quality-Price Specialist  Service-Specialist  Channel Specialist Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-27
  • 28. For Review  How can a firm develop and establish an effective positioning?  How are brands successfully differentiated?  How do marketers identify and analyze competition?  How can market leaders, challengers, followers, and nichers compete effectively? Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall 9-28