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What will it take to
“Cross the Chasm”?
T H E C O N S U M E R C L O U D S T O R A G E I N D U S T RY
                                    &
THE ADOPTION OF EXCLUSIVE CLOUD
STORAGE
Agenda
• Overview
• Industry: Then and Now
• Frameworks
• Consumer X Profile
• Recommended Action Items
Overview
Industry: Consumer Cloud Storage


Big Question
  – What will it take for consumers to transition completely to the cloud – i.e.
    what will it take for consumer cloud storage crossing the chasm



Frameworks
  – Crossing the Chasm
  – Competitive Position Compass
Fundamentally, the concept of cloud computing
today is the same as it was when first created –
rapid access to digital data stored in an on or off
premise server, accessed via network cables or in
today’s age of technology, via the internet.

What is Cloud Computing?
Amazon launched
   Industry: Then & Now                                                                             Salesforce.com
                                                                                                    launched first
                                                                                                                                   Elastic Cloud
                                                                                                                                Computing (EC2) and
                                                                                                   SaaS in 1999 on             Simple Storage Services
                                                                                                      the cloud                         (S3)
                                            First 250                                      Average                                            2011 First
                                             MB hard                                     hard drive                 In 2002 Amazon            4 Terabyte
                                           disk in 1979                                  capacity 40                   introduced             hard drive
                                                                                             MB                       Amazon Web              introduced
                                                                                                                        Services
                                                                           The
     1950             1960                1970                 1980      Internet   1990        1995         2000    2005     2008   2010    2012
                                                                         Arrives!


                                                                                                               2007 First 1   2008 First    157 million global
          Invention of                                                       First hard                                                       shipments of
        first hard drive                                                      drive to                           Terabyte     2 Terabyte       hard drives
                                      Cloud computing
                                        Cloud computing                                                         hard drive    hard drive       (down from
          1953 by IBM                                                        break 1GB
                                      coined in 1961 by
                                       coined in 1961 by                                                        introduced    introduced    previous 2 years)
           Only 5 MB                                                          capacity
                                       John McCarthy
                                        John McCarthy
                                                                                                             Facebook launched       Google Apps
                                                                                                            in 2004, introducing launched in 2009,
                                                                                                              social use of the  introducing content
                                                                                                                    cloud          creation on the
http://royal.pingdom.com/2010/02/18/amazing-facts-and-figures-about-the-evolution-of-hard-disk-drives/                                  cloud
http://www.statista.com/statistics/200551/global-sales-figures-of-hard-disk-drives-from-4th-quarter-2010/
Frameworks
  Technology Adoption Lifecycle

                           34%            34%




               15%
                                                        15%
       2%



Innovators    Early     Pragmatists   Conservatives   Laggards
             Adopters
Frameworks
Competitive Position Compass
     Traditional                                 Value Based




              Product Oriented vs. Market Oriented
Consumer X                                       Occupation: Doctor
                                                   Age: 28
                                                   Lifestyle: Active, on-the-go, average understanding
                                                   of technology
                                                   Cloud devices: Laptop, iPad, iPhone, Nook Color,
                                                   Google drive and an External Hard Drive
                                                   Current Digital Storage Needs: 761 GB
                                                             Stored On Premise: ~600 GB
                                                             Stored on Cloud: ~150 GB
                                                   Household Digital Storage Needs: 2231 GB
                                                   Average Household Capacity: 464 GB
“I would totally move to the cloud if they could
guarantee that my content was recoverable if       Concerns with the Cloud: Accessibility, Recovery
something were to happen to the cloud. What if     and Privacy
it goes down and I lose all my stuff?
Actionable Items
3 Steps Cloud Service Providers Should Take
Step 1: Provide Evidence
      • Provide each segment of the Technology Adoption Life Cycle evidence in support of cloud
        storage and convince consumers why they should move exclusively to the cloud
         – Meet segment demands
         – Use values from Competitive Position Compass to identify appealing forms of support



Step 2: Establish Competitive Position
      • Identify direct competitor in the market – Differentiate from them
         – This feeds directly to the Pragmatist appetite for market oriented thinking and competition



Step 3: Package a “Whole Product”
      • Consider demands for supplemental and complimentary products and services around
        consumer cloud storage  That is what the early majority users want
         – Identify complimentary products or services to further integrate consumer cloud storage into
           business and personal day to day activities
             • Ex. Google Drive  used to share documents across physical devices
QUESTIONS?

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"What Will It Take To Cross The Chasm"

  • 1. What will it take to “Cross the Chasm”? T H E C O N S U M E R C L O U D S T O R A G E I N D U S T RY & THE ADOPTION OF EXCLUSIVE CLOUD STORAGE
  • 2. Agenda • Overview • Industry: Then and Now • Frameworks • Consumer X Profile • Recommended Action Items
  • 3. Overview Industry: Consumer Cloud Storage Big Question – What will it take for consumers to transition completely to the cloud – i.e. what will it take for consumer cloud storage crossing the chasm Frameworks – Crossing the Chasm – Competitive Position Compass
  • 4. Fundamentally, the concept of cloud computing today is the same as it was when first created – rapid access to digital data stored in an on or off premise server, accessed via network cables or in today’s age of technology, via the internet. What is Cloud Computing?
  • 5. Amazon launched Industry: Then & Now Salesforce.com launched first Elastic Cloud Computing (EC2) and SaaS in 1999 on Simple Storage Services the cloud (S3) First 250 Average 2011 First MB hard hard drive In 2002 Amazon 4 Terabyte disk in 1979 capacity 40 introduced hard drive MB Amazon Web introduced Services The 1950 1960 1970 1980 Internet 1990 1995 2000 2005 2008 2010 2012 Arrives! 2007 First 1 2008 First 157 million global Invention of First hard shipments of first hard drive drive to Terabyte 2 Terabyte hard drives Cloud computing Cloud computing hard drive hard drive (down from 1953 by IBM break 1GB coined in 1961 by coined in 1961 by introduced introduced previous 2 years) Only 5 MB capacity John McCarthy John McCarthy Facebook launched Google Apps in 2004, introducing launched in 2009, social use of the introducing content cloud creation on the http://royal.pingdom.com/2010/02/18/amazing-facts-and-figures-about-the-evolution-of-hard-disk-drives/ cloud http://www.statista.com/statistics/200551/global-sales-figures-of-hard-disk-drives-from-4th-quarter-2010/
  • 6. Frameworks Technology Adoption Lifecycle 34% 34% 15% 15% 2% Innovators Early Pragmatists Conservatives Laggards Adopters
  • 7. Frameworks Competitive Position Compass Traditional Value Based Product Oriented vs. Market Oriented
  • 8. Consumer X Occupation: Doctor Age: 28 Lifestyle: Active, on-the-go, average understanding of technology Cloud devices: Laptop, iPad, iPhone, Nook Color, Google drive and an External Hard Drive Current Digital Storage Needs: 761 GB Stored On Premise: ~600 GB Stored on Cloud: ~150 GB Household Digital Storage Needs: 2231 GB Average Household Capacity: 464 GB “I would totally move to the cloud if they could guarantee that my content was recoverable if Concerns with the Cloud: Accessibility, Recovery something were to happen to the cloud. What if and Privacy it goes down and I lose all my stuff?
  • 9. Actionable Items 3 Steps Cloud Service Providers Should Take Step 1: Provide Evidence • Provide each segment of the Technology Adoption Life Cycle evidence in support of cloud storage and convince consumers why they should move exclusively to the cloud – Meet segment demands – Use values from Competitive Position Compass to identify appealing forms of support Step 2: Establish Competitive Position • Identify direct competitor in the market – Differentiate from them – This feeds directly to the Pragmatist appetite for market oriented thinking and competition Step 3: Package a “Whole Product” • Consider demands for supplemental and complimentary products and services around consumer cloud storage  That is what the early majority users want – Identify complimentary products or services to further integrate consumer cloud storage into business and personal day to day activities • Ex. Google Drive  used to share documents across physical devices