1. NOVUS® Announces Alan Paull,
2012 NOVUS Glass Gold Franchisee of the Year
Franchisee Alan
Paull, Wilmington, NC and Allan
Skidmore, Co-Executive Chairman &

2. “We are proud to honor Alan as our 2012
NOVUS Gold Franchise Operator of the Year,”
states NOVUS Senior Vice President Keith
Beveridge, “His service and technical
achievements, in addition to his commitment to
the NOVUS standards of professionalism and
quality workmanship exemplifies the
characteristics that have made NOVUS the
premier auto glass service provider in the United
States.”

3. Minneapolis, MN — NOVUS Glass, the inventors of
windshield repair, is proud to announce NOVUS
Franchisee Alan Paull of Wilmington, NC as the 2012
Gold NOVUS Franchise Operator of the Year. Alan
was awarded this prestigious honor at the NOVUS
Super Session Franchise Convention held in Hilton
Head Island, SC, March 22-25, 2012. Chosen from a
network of over 236 NOVUS franchisees located
thorough out the nation, Alan’s commitment to
exceptional customer service, dedication to quality
windshield repair and replacement and superior
business performance made him the ideal recipient
of this award.

4. In just over three years Alan has created a successful and
thriving NOVUS Glass business. The key to his success is
working hard everyday to provide his customers with the
highest level of auto glass service available. He places his
customer first by offering flexible hours and convenient
mobile service. Always offering positive and helpful
assistance, Alan believes it is crucial to the success of any
business to provide personalized care and build trust with
customers. “It is my goal to always take care of my customer’s
needs first,” says Alan, “I want them to know that I can service
all their auto glass requests.” This philosophy of providing
service beyond customer expectations has made his NOVUS
business the success it is today.

5. Along with being awarded the NOVUS Gold
Franchisee of the Year Award, Alan also a recipient of
the 2012 President’s Club Award. The NOVUS
President’s Club members are the top NOVUS sales
performers throughout the NOVUS franchise network.
Members are highly regarded for their outstanding
entrepreneurship, dedication to providing the highest
quality of customer service, and consistent loyalty to
promoting the NOVUS brand. For more information
on NOVUS Glass in the Wilmington, North Carolina
area call Alan Paull at (910) 202-4710. To know more
about NOVUS Glass in Wilmington, click below:
http://wilmington.novusglass.com

7. About NOVUS Glass
NOVUS® invented windshield repair in 1972. For over 40
years, NOVUS has been and remains the industry’s research &
development pioneer. NOVUS has been awarded more U.S.
Patents for windshield repair than the rest of the windshield
repair industry combined. There are over 236 NOVUS
franchisees in the United States today.
Worldwide NOVUS has over 2,000 representatives in 43
countries. For more information visit us at
www.novusglass.com or call 800-77NOVUS (800-776-6887)
for a NOVUS location near you. For franchise development
information, contact Jim Olson at 800-944-6811 or
jimo@novusglass.com.