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3 gautam kodikal-audit-report_ncas_2011
- 3. Nova Medical Centers â Audit Report August 2011 Dr Gautam Kodikal Š2009. Nova Medical Centers. Strictly private and confidential
- 4. A Bird eye view of Nova-India Š2009. Nova Medical Centers. Strictly private and confidential
- 5. Nova-India Kailash Sadashiva Month Karolbagh Chembur Kormangala Colony Nagar April 0 25 81 86 146 0 23 85 78 153 Š2009. Nova Medical Centers. Strictly private and confidential May June 0 26 64 77 158 July 8 21 70 107 153
- 6. Agenda OPD Footfalls Trend Health Checks Specialty Surgery Trends Top Revenue Earners Marketing Activities Highlights Untoward Events Feedback Marketing Activities
- 7. Specialtywise surgical trends Jun 09 to Sep 09 Jan 10 April 10 Aug to Dec to Mar to June July 10 to Oct 10 to Jan 11 to April 11 to Speciality 09 09 10 10 Sep 10 Dec 10 Mar 11 July 11 Orthopaedics 38 44 58 63 53 78 100 142 General surgery 6 37 65 118 137 138 110 194 Š2009. Nova Medical Centers. Strictly private and confidential Gynaecology 25 44 38 36 81 72 69 75 ENT 7 36 38 28 56 47 49 118 Opthmology 0 12 17 19 15 26 13 27 Plastic Surgery 3 2 5 3 10 7 4 13 Urology 0 6 8 12 4 13 26 41
- 8. OPD Footfalls OPD 4117 2698 2208 2138 1656 Š2009. Nova Medical Centers. Strictly private and confidential 1289 1238 375 Jun09 to Sep 09 to Jan 10 to April 10 July 10 to Oct 10 to Jan 11 to Apr 11 to Aug 09 Dec 09 March 10 to June Sep 10 Dec 10 Mar 11 July 11 10 10
- 9. Health Checks Sales 584 456 395 269 Š2009. Nova Medical Centers. Strictly private and confidential 147 160 34 15 June 09 to Sep 09 to Jan 10 to April 10 July 10 to Oct 10 to Jan 11 to Apr 11 to Aug 09 Dec 09 Mar 10 to June 10 Sep 10 Dec 10 Mar 11 July 11
- 10. Speciality Surgery Trends 803 560 Š2009. Nova Medical Centers. Strictly private and confidential 432 378 138 110 42 4 Grand Total - 2470 10
- 11. Top Revenue Earners Orthopaedics General Surgery Gynaecology ENT Š2009. Nova Medical Centers. Strictly private and confidential Urology Opthalmology Plastic Surgery 10
- 12. Highlights AAA HC and NABH accreditation on process for recognition Shoulder replacement under regional Block Š2009. Nova Medical Centers. Strictly private and confidential Decompression and Stabilization L2 Laser Assisted Uvalopalatoplasty + Septoplasty +Tonsillectomy Laparoscopic Splenectomy laparoscopic fundoplication, hiatus hernia repair , Reflux Laparoscopic Sleeve Resection for Obesity More than 10 Total Knee Replacement surgeries have been done . First Day care Endoscopic Spine Surgery
- 13. Untoward Events ⢠Resurgeries ⢠Stapled haemorrhoidectomy Peri anal abscess drainage then had lower end of scar with infection with pockets of pus admitted for Š2009. Nova Medical Centers. Strictly private and confidential revision pilonidal sinus excision ⢠Post-laser TURP sloughed cast floating blocked the bladder and underwent cystoscopy and wash out bladder. ⢠Post-laser prostectomy had retention underwent again TURP ⢠Lap ovarian cystectomy and again after 1 week operated to R/O pelvic collection but it was intestinal cocooning
- 14. Untoward Events ⢠Complications ⢠Post-op lap cholecysteomy for empyema gallbladder had chest infection shifted to Fortis hospital ⢠Post-Adenotonsillectomy child had bleeding and managed at the center with blood transfusion ⢠Post- septoplasty had severe bleeding shifted to Sita bathija hospital for overnight ventilation and next day settled and discharged Š2009. Nova Medical Centers. Strictly private and confidential ⢠Post- surgery patient had difficulty in breathing with froathy vomiting shifted sagar hospital ICU for further management ⢠Post-Adenotonsillectomy child had breathing difficulty developed stridor shifted to Apollo hospital ⢠Perforation of jejunal loop during surgery and jejunojejunal loop anastomis and shifted to Manipal hospital ⢠Post Laser TURP had retention urine and admitted and treated for hyponatraemia at our center after 10 days
- 15. Unexplained Data Errors Š2009. Nova Medical Centers. Strictly private and confidential Distal 2 scrotal screws were not removed because of cold welding and plate left in situ
- 16. Š2009. Nova Medical Centers. Strictly private and confidential FEEDBACK
- 17. Š2009. Nova Medical Centers. Strictly private and confidential 10 15 20 30 25 0 5 Feedback Poor Good Blank Average Outstanding
- 18. 18 Marketing Activities(Janâ11 â June â11) 18 Specialty camps 6 CMEs 7 Apartment Camps Health check promotional activities Through groupon.com(sosasta.com) Through dealsandyou.com (Father's day Health check) Paper insertions Door to door pamphlet distributions Bulk SMS campaigns Š2009. Nova Medical Centers. Strictly private and confidential Pamphlets distributions at malls,temples,mosques etc 6 Health talks Combined Promotional Activity done with FPA at Wonderla with SDN Center . Total Attendance -400
- 19. Insurance and TPA Tie-Ups ⢠Insurance Companies TPAs ⢠The New India Assurance â˘United Healthcare Services ⢠Bajaj Allianz insurance ⢠Family Health Plan ⢠Oriental Insurance ⢠Paramount Health Services â˘United India Insurance ⢠E-meditek Solutions ⢠Star Health and Allied Insurance ⢠Good Health Plan ⢠National Insurance ⢠Mediassist India ⢠Reliance General Insurance â˘Genins India Ltd. ⢠IFFCO Tokio General Insurance ⢠Gokulam TPA Š2009. Nova Medical Centers. Strictly private and confidential ⢠ICICI Lombard General Insurance ⢠Paramount TPA ⢠ICICI Prudential Life Insurance ⢠TTK healthcare services ⢠Apollo DKV Insurance ⢠I care Health Services ⢠MAX BUPA ⢠Raksha TPA ⢠Bharti AXA General Insurance â˘Health India ⢠Royal Sundaram Aliance Insurance â˘Vipul Medicorp â˘HDFC ERGO General Insurance â˘Dedicated Health Services ⢠Med Save India
- 20. Nova Partners ď§ Novaâs on-site pharmacy is managed by Guardian ďŽ OncQuest is a super-specialty reference laboratory Pharmacy based at New Delhi, in the sphere of molecular ď§ Guardian is an ISO 9001-2000 organisation and the diagnostics using high-end technologies like Gene second largest Pharmacy chain in North India, Sequencing, RQ-PCR, RT-PCR FISH, Flowcytometry, operating 160+ retail outlets in 18 cities across 5 IHC & ELISA states and handles over 12,000 patients per day ďŽ Is a National Accreditation Board for Testing and ď§ Extensive experience in running hospital Calibration Laboratories, NABL Accredited pharmacies, presence in hospitals with over (Dept. of Science & Technology, India) as per 11,000 beds in various Private, Central / State ISO15189:2007 & the Mutual Recognition Government and Charitable hospitals Agreement ( MRA) of NABL with APLAC & ILAC certified laboratory. ď§ On CGHS Panel and manages the dispensary of three zones in Delhi ďŽ OncQuest subscribes to periodic internal and third party audits to ensure Total Quality Management Š2009. Nova Medical Centers. Strictly private and confidential ď§ Strong supply chain and procurement backend System & strictly follows ICH-GCP guidelines & resulting in zero bouncing and availability of maintains confidentiality in every aspect. medicines , more than 48,000 Skuâs of most OncQuest adheres to all International & National pharmaceutical companies in the country standards for Lab practices ď§ Qualified and experienced pharmacists manning the OPD and IPD stores
- 21. Thank you