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DENVER IT SUPPORT SPECIALISTS
                   Power. Future. Possibilities.




NORTH STAR, INC.
// NETWORK DESIGN, IMPLEMENTATION, AND SUPPORT FOR DENVER
SMALL BUSINESS

                                    USER SUPPORT TECHNICIAN
  SINCE 1992, NORTH STAR HAS BEEN
                                    SYSTEM ADMINISTRATOR
  PROVIDING EXPERT DENVER IT
  SUPPORT AND IT CONSULTING TO      TECHNOLOGY CONSULTANTS
  SMALL BUSINESSES FROM BOULDER     HARDWARE MONITORING & MAINTENANCE
  TO AURORA, FROM LITTLETON TO
                                    BACKUP & DISASTER RECOVERY
  NORTHGLENN, FROM DOWNTOWN TO
  DIA, AND ALL AREAS IN BETWEEN.    STRATEGY & PLANNING




NORTH STAR, INC.
                                                 303-552-0018 // www.nssit.com   2
// OUR WORLD IS EVOLVING – NORTH STAR WILL HELP YOU ADAPT
KEEPING YOU UP-AND-RUNNING ALWAYS –IN EVERY WAY




          Traditional                    Tablet                  Smartphones
             PCs                       Computers               From 700 million to 1.5
                                                               billion in use, virtually
                                                               every adult in the world
       While Desktop PCs and        Expected to match the      will be carrying a
       Laptops will always exist,   numbers of Desktops and    Smartphone by 2017,
       the face of business         Laptops sold by the year   making the technology
       computing is becoming        2017, tablets are fast     ubiquitous and critical to
       ever more mobile .           becoming the computer      effective small business
                                    of choice for millions.    communication.



NORTH STAR, INC.
                                                                       303-552-0018 // www.nssit.com   3
// PREMIUM IT SUPPORT AND SERVICES FOR YOUR SMALL BUSINESS
           UP-AND-RUNNING ALWAYS – IN EVERY WAY

   Our IT Consulting Services Team    We provide a team approach        This integrated server solution
   help you safeguard your IT         where you don’t just get one      offers easy-to-use tools with
   systems’ availability and data     person with limited IT            automated update and backup
   security – and keep your           knowledge and experience, but     features.
   employees focused on               a team of IT experts.
   profitable activities – by
   stepping up to a highly reliable   For networks of 5 - 250 users.
   MicrosoftÂź all-in-one server
   solution that is configured for    We provide cost-efficient
   businesses like yours. We          solutions, including the latest
   support small to mid-sized         Microsoft Small Business
   businesses in Denver, Boulder,     Solutions, which provide more
   and the surrounding Front          secure collaboration and many
   Range areas.                       security-enhanced features.




NORTH STAR, INC.
                                                                                303-552-0018 // www.nssit.com   4
// PREMIUM IT SUPPORT AND SERVICES FOR YOUR SMALL BUSINESS
           UP-AND-RUNNING ALWAYS – IN EVERY WAY

   COMPUTER NETWORK CONSULTANTS      Network Design and          Desktop Faxing
   AND NETWORK IT SUPPORT          Implementation
      Plan and Manage Networks       Network Security and      North Star, Inc. provides every
      Computer and Technology      Remote System Access        service your business needs to
   strategies                                                  remain up-to-date, productive,
      Network IT consulting and    NETWORK TECHNICIANS AND     and profitable, 24/7, 365.
   Network design planning         HARDWARE SUPPORT
      Plan and manage upcoming       Server Installation and
   network projects                Service
      Computer Network               Computer Service
   Administrator                     Hardware Repair
      Wireless Computer Networks     On-Site Tech Support
      Cloud Computing Solutions      Remote Tech Support




NORTH STAR, INC.
                                                                       303-552-0018 // www.nssit.com   5
// KEEPING YOUR SMALL BUSINESS CONNECTED - AND PRODUCTIVE -
ANYTIME, ANYPLACE – 24/7, 365
                                     21st Century IT Solutions for 21 st
                                     Century Businesses
                                     The business world – and your competition –
                                     have gone mobile. Are your systems as flexible as
                                     you need them to be to keep you on the cutting
                                     edge of productivity and service to your
                                     customers? The Denver IT support specialists at
                                     North Star, Inc. are here to help you design and
                                     implement systems that will keep all of your
                                     people in the loop and connected, at any time
                                     and from any location, every day of the year.

                                     From user assistance to system monitoring; from
                                     pro-active system management to project
                                     execution; from simple maintenance to trouble
                                     ticket resolution, North Star’s IT Support
                                     Specialists are available 24/7, 365 to ensure your
                                     business’s IT environment is up-to-date and
                                     secure – always – in every way.



NORTH STAR, INC.
                                                    303-552-0018 // www.nssit.com         6
// EXPERT TECHNOLOGY SOLUTIONS FOR DENVER AREA SMALL
BUSINESSES SINCE 1992



                     CLOUD
                   COMPUTING
                               PRODUCTIVITY
                                  TOOLS
                     DEVICE
                   SETUP AND
                    SUPPORT


NORTH STAR, INC.
                                              303-552-0018 // www.nssit.com   7
// THE CHANGING FACE OF BUSINESS COMPUTING

  200%




                                                 2012 Market Share Growth
  100%
                                                 2015 Market Share Growth
                                                 2017 Market Share Growth
                                                                             PCs       Tablet    Smartphone

                                                                            This graph reflects the
                                                                            predicted percentage of
                                                                            change in growth in Market
                                                                            Share for Tablets and
   0%
                                                                            Smartphones vs. Desktop PCs
         Laptops & PCs   Tablets   Smartphones                              and Laptop PCs.


NORTH STAR, INC.
                                                                                   303-552-0018 // www.nssit.com   8
// NETWORK DESIGN, IMPLEMENTATION, AND SUPPORT FOR DENVER
SMALL BUSINESS

                                   FULL NETWORK IT AND DESKTOP SUPPORT

         FUNCTIONALITY             CLOUD AND MOBILE COMPUTING
         DEPENDABILITY             WEB CONFERENCING SOLUTIONS
           MOBILITY                VOIP PHONE SOLUTIONS
           CREATIVITY              ON-SITE & REMOTE SUPPORT
    FOR YOUR SMALL BUSINESS        WIRELESS NETWORK SET-UP & SUPPORT
                                   PRO-ACTIVE SECURITY & BACK UP



NORTH STAR, INC.
                                                 303-552-0018 // www.nssit.com   9
// NORTH STAR, INC. HAS BEEN PROVIDING EXPERT DENVER IT
SERVICES AND IT CONSULTING FOR MORE THAN TWO DECADES




NORTH STAR, INC.
                                            303-552-0018 // www.nssit.com   10
NORTH STAR AND YOU – A BUSINESS RELATIONSHIP
             YOU CAN TRUST – AND DEPEND UPON – FOR 21 YEARS
            North Star, Inc. brings together nearly     and fully functional, making your
            50 years of collective experience           people more productive from any
            among our professional IT Consultants       location at any time of day – or night.
            and staff to help your small business
            stay connected and profitable year          Our goal is simple, to help you keep
            ‘round.                                     your small business running as
                                                        smoothly as we hope our own will run,
            Our team of IT specialists are experts in   helping you protect your IT investment,
            network support, back-up, and disaster      while also enabling you to keep the
            preparedness and recovery; saving you       productivity – and profitability – of
            time, money, frustration and energy.        your business at maximum levels every
            We will keep your systems up-to-date        day of the year.




NORTH STAR, INC.
                                                                                        303-552-0018 // www.nssit.com
// NETWORK DESIGN AND IMPLEMENTATION FOR SMALL BUSINESS


 NORTH STAR IS HERE TO HELP YOU IMPROVE:   INNOVATION

              CONNECTIVITY                 Computer Network Consultants with the Experience
                                           and Knowledge to Implement your Strategic IT Plan
              PRODUCTIVITY
             DEPENDABILITY
                                           PROGRESS
               FLEXIBILITY
             PROFITABILITY                 Wireless Network Set-up & Support, with On-site and
                                           Remote System Support 24/7, 365

  WITH PROVEN PRO-ACTIVE IT SOLUTIONS      POSSIBILITIES
   AND INNOVATIVE SYSTEM DESIGN AND
  IMPLEMENTATION FOR SMALL BUSINESS        Consulting and Planning of your Siemens OpenScape &
                                           Cisco Small Business VOIP Telephone Solutions




NORTH STAR, INC.
                                                                   303-552-0018 // www.nssit.com   12
// COST-EFFECTIVE NON-INTRUSIVE SYSTEM MONITORING AND
MAINTENANCE

   REMOTE SYSTEM MONITORING AND     SNMP monitoring, device               Managed Antivirus Protection
   MANAGEMENT                       connectivity checks, TCP service   – keeps your data safe 24/7, 365
   Our pro-active approach to       monitoring, system security           Managed Online Backup – off-
   system monitoring and              Website Monitoring –             site storage and disaster
   management increases             maintain maximum up-time of        protection
   efficiency in a cost-effective   your website
   manner.                            Workstation monitoring –
     Server Monitoring – server     individual workstation
   security, hardware and disk      monitoring keeps your teams
   performance, application         maximally productive
   viability, monitoring and          Patch Management – monitor
   management of legacy systems     and manage Windows, Office,
     Network Monitoring –           Adobe Reader & Flash, Firefox,
   manage network performance,      Thunderbird, and Java




NORTH STAR, INC.
                                                                               303-552-0018 // www.nssit.com   13
// IMPROVE COMMUNICATION AND PRODUCTIVITY FROM ANY
LOCATION AT ANY TIME

  WEB CONFERENCING,                 videos, and other media –           and partners – Web
  COMMUNICATION, AND                directly from their desktops,       collaboration fosters a creative
  COLLABORATION SOLUTIONS           smartphones, and tablets – all      environment for your virtual
                                    on the most secure platform         teams and mobile workers, for a
  A better way to meet
             available.                          real competitive advantage.
  Bringing people together can be      Comprehensive Web
  expensive. From business travel   collaboration solutions let you
  to managing office space, team    connect more people faster and
  coordination requires a deep      more efficiently, saving you time
  investment – not just in cost,    and money.
  but in time.                         Whatever your priority –
     Give your teams the freedom    internal projects with
  to easily and seamlessly share    international stakeholders, or
  presentations, documents,         communicating with customers




NORTH STAR, INC.
                                                                                303-552-0018 // www.nssit.com   14
// COMPLETE INTERNET COMMUNICATION SYSTEMS FROM A LOCAL
PLATFORM – VOIP PHONE SYSTEMS

   VOIP PHONE SYSTEMS – VOICE              Combine emails, phone calls,       Cut trunk charges by up to
   OVER INTERNET PROTOCOL              faxes and vital business            30% with SIP (Internet-based)
                                       information in a single location    calling
   With VoIP service, your phone           Check on team member               Reduce office and travel costs
   calls travel over the internet as   availability and contact            with mobile worker support
   data, just as e-mail does.          preferences via presence
                                           Launch conference calls from
   VOIP phone service can              the desktop with a couple of
   dramatically lower your             clicks
   telecommunications costs while          Screen calls and messages to
   increasing productivity. It also    help you focus without missing
   provides useful features and        key calls
   capabilities that conventional          Slash conferencing costs with
   phone technology can’t offer.       in-house conference calling




NORTH STAR, INC.
                                                                                   303-552-0018 // www.nssit.com   15
// North Star Clients Tell the Story for Us 

                       
UP-AND-RUNNING ALWAYS – IN EVERY WAY

           Client Testimonials
   “I would gladly work with North Star
   again and I highly recommend them to
   anyone undertaking a move or opening
   a business – they know their stuff!”

   Mike Torres
   Dakota Ridge Complete Automotive

   “The North Star team have consistently
   provided excellent service and given us
   confidence in the reliability of our
   systems.”

   Greg Roda
   Outlast Technologies




NORTH STAR, INC.
                                             303-552-0018 // www.nssit.com   16
// North Star Clients Tell the Story for Us 

                       
UP-AND-RUNNING ALWAYS – IN EVERY WAY

            Client Testimonials
   “Since then (our move) we’ve used
   North Star for all of our IT services and
   would highly recommend them to
   others.”

   Emily Busalacchi
   MSBiotec

   “North Star’s Project Management
   made the transition from our IT support
   vendor to their IT support services
   easy.”

   Lisa Fogg
   Denver Merchandise Mart




NORTH STAR, INC.
                                               303-552-0018 // www.nssit.com   17
// KEEPING DENVER SMALL BUSINESS CONNECTED TO THEIR
CUSTOMERS AND EACH OTHER



  North Star Office                      Your Office




                                                       Local Commitment




NORTH STAR, INC.
                                              303-552-0018 // www.nssit.com   18
THANK YOU!
       Providing Network Design, Implementation, and
             Support for Denver Small Businesses
                   Please feel free to contact us for your network analysis.

 Denver IT Support and Consulting           Looking forward to our future collaboration!
 VoIP Business Phone Solutions                       303-552-0018 // www.nssit.com
 Managed Services and On-site Support
                                                 We invite you to connect with us on:
 Web Conferencing Solutions                     Facebook // Twitter // Google Plus
 NORTH STAR, INC.

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Denver IT Support - On-Site and Remote Network Services - VoIP Business Phone - Web Conferencing

  • 1. DENVER IT SUPPORT SPECIALISTS Power. Future. Possibilities. NORTH STAR, INC.
  • 2. // NETWORK DESIGN, IMPLEMENTATION, AND SUPPORT FOR DENVER SMALL BUSINESS USER SUPPORT TECHNICIAN SINCE 1992, NORTH STAR HAS BEEN SYSTEM ADMINISTRATOR PROVIDING EXPERT DENVER IT SUPPORT AND IT CONSULTING TO TECHNOLOGY CONSULTANTS SMALL BUSINESSES FROM BOULDER HARDWARE MONITORING & MAINTENANCE TO AURORA, FROM LITTLETON TO BACKUP & DISASTER RECOVERY NORTHGLENN, FROM DOWNTOWN TO DIA, AND ALL AREAS IN BETWEEN. STRATEGY & PLANNING NORTH STAR, INC. 303-552-0018 // www.nssit.com 2
  • 3. // OUR WORLD IS EVOLVING – NORTH STAR WILL HELP YOU ADAPT KEEPING YOU UP-AND-RUNNING ALWAYS –IN EVERY WAY Traditional Tablet Smartphones PCs Computers From 700 million to 1.5 billion in use, virtually every adult in the world While Desktop PCs and Expected to match the will be carrying a Laptops will always exist, numbers of Desktops and Smartphone by 2017, the face of business Laptops sold by the year making the technology computing is becoming 2017, tablets are fast ubiquitous and critical to ever more mobile . becoming the computer effective small business of choice for millions. communication. NORTH STAR, INC. 303-552-0018 // www.nssit.com 3
  • 4. // PREMIUM IT SUPPORT AND SERVICES FOR YOUR SMALL BUSINESS UP-AND-RUNNING ALWAYS – IN EVERY WAY Our IT Consulting Services Team We provide a team approach This integrated server solution help you safeguard your IT where you don’t just get one offers easy-to-use tools with systems’ availability and data person with limited IT automated update and backup security – and keep your knowledge and experience, but features. employees focused on a team of IT experts. profitable activities – by stepping up to a highly reliable For networks of 5 - 250 users. MicrosoftÂź all-in-one server solution that is configured for We provide cost-efficient businesses like yours. We solutions, including the latest support small to mid-sized Microsoft Small Business businesses in Denver, Boulder, Solutions, which provide more and the surrounding Front secure collaboration and many Range areas. security-enhanced features. NORTH STAR, INC. 303-552-0018 // www.nssit.com 4
  • 5. // PREMIUM IT SUPPORT AND SERVICES FOR YOUR SMALL BUSINESS UP-AND-RUNNING ALWAYS – IN EVERY WAY COMPUTER NETWORK CONSULTANTS Network Design and Desktop Faxing AND NETWORK IT SUPPORT Implementation Plan and Manage Networks Network Security and North Star, Inc. provides every Computer and Technology Remote System Access service your business needs to strategies remain up-to-date, productive, Network IT consulting and NETWORK TECHNICIANS AND and profitable, 24/7, 365. Network design planning HARDWARE SUPPORT Plan and manage upcoming Server Installation and network projects Service Computer Network Computer Service Administrator Hardware Repair Wireless Computer Networks On-Site Tech Support Cloud Computing Solutions Remote Tech Support NORTH STAR, INC. 303-552-0018 // www.nssit.com 5
  • 6. // KEEPING YOUR SMALL BUSINESS CONNECTED - AND PRODUCTIVE - ANYTIME, ANYPLACE – 24/7, 365 21st Century IT Solutions for 21 st Century Businesses The business world – and your competition – have gone mobile. Are your systems as flexible as you need them to be to keep you on the cutting edge of productivity and service to your customers? The Denver IT support specialists at North Star, Inc. are here to help you design and implement systems that will keep all of your people in the loop and connected, at any time and from any location, every day of the year. From user assistance to system monitoring; from pro-active system management to project execution; from simple maintenance to trouble ticket resolution, North Star’s IT Support Specialists are available 24/7, 365 to ensure your business’s IT environment is up-to-date and secure – always – in every way. NORTH STAR, INC. 303-552-0018 // www.nssit.com 6
  • 7. // EXPERT TECHNOLOGY SOLUTIONS FOR DENVER AREA SMALL BUSINESSES SINCE 1992 CLOUD COMPUTING PRODUCTIVITY TOOLS DEVICE SETUP AND SUPPORT NORTH STAR, INC. 303-552-0018 // www.nssit.com 7
  • 8. // THE CHANGING FACE OF BUSINESS COMPUTING 200% 2012 Market Share Growth 100% 2015 Market Share Growth 2017 Market Share Growth PCs Tablet Smartphone This graph reflects the predicted percentage of change in growth in Market Share for Tablets and 0% Smartphones vs. Desktop PCs Laptops & PCs Tablets Smartphones and Laptop PCs. NORTH STAR, INC. 303-552-0018 // www.nssit.com 8
  • 9. // NETWORK DESIGN, IMPLEMENTATION, AND SUPPORT FOR DENVER SMALL BUSINESS FULL NETWORK IT AND DESKTOP SUPPORT FUNCTIONALITY CLOUD AND MOBILE COMPUTING DEPENDABILITY WEB CONFERENCING SOLUTIONS MOBILITY VOIP PHONE SOLUTIONS CREATIVITY ON-SITE & REMOTE SUPPORT FOR YOUR SMALL BUSINESS WIRELESS NETWORK SET-UP & SUPPORT PRO-ACTIVE SECURITY & BACK UP NORTH STAR, INC. 303-552-0018 // www.nssit.com 9
  • 10. // NORTH STAR, INC. HAS BEEN PROVIDING EXPERT DENVER IT SERVICES AND IT CONSULTING FOR MORE THAN TWO DECADES NORTH STAR, INC. 303-552-0018 // www.nssit.com 10
  • 11. NORTH STAR AND YOU – A BUSINESS RELATIONSHIP YOU CAN TRUST – AND DEPEND UPON – FOR 21 YEARS North Star, Inc. brings together nearly and fully functional, making your 50 years of collective experience people more productive from any among our professional IT Consultants location at any time of day – or night. and staff to help your small business stay connected and profitable year Our goal is simple, to help you keep ‘round. your small business running as smoothly as we hope our own will run, Our team of IT specialists are experts in helping you protect your IT investment, network support, back-up, and disaster while also enabling you to keep the preparedness and recovery; saving you productivity – and profitability – of time, money, frustration and energy. your business at maximum levels every We will keep your systems up-to-date day of the year. NORTH STAR, INC. 303-552-0018 // www.nssit.com
  • 12. // NETWORK DESIGN AND IMPLEMENTATION FOR SMALL BUSINESS NORTH STAR IS HERE TO HELP YOU IMPROVE: INNOVATION CONNECTIVITY Computer Network Consultants with the Experience and Knowledge to Implement your Strategic IT Plan PRODUCTIVITY DEPENDABILITY PROGRESS FLEXIBILITY PROFITABILITY Wireless Network Set-up & Support, with On-site and Remote System Support 24/7, 365 WITH PROVEN PRO-ACTIVE IT SOLUTIONS POSSIBILITIES AND INNOVATIVE SYSTEM DESIGN AND IMPLEMENTATION FOR SMALL BUSINESS Consulting and Planning of your Siemens OpenScape & Cisco Small Business VOIP Telephone Solutions NORTH STAR, INC. 303-552-0018 // www.nssit.com 12
  • 13. // COST-EFFECTIVE NON-INTRUSIVE SYSTEM MONITORING AND MAINTENANCE REMOTE SYSTEM MONITORING AND SNMP monitoring, device Managed Antivirus Protection MANAGEMENT connectivity checks, TCP service – keeps your data safe 24/7, 365 Our pro-active approach to monitoring, system security Managed Online Backup – off- system monitoring and Website Monitoring – site storage and disaster management increases maintain maximum up-time of protection efficiency in a cost-effective your website manner. Workstation monitoring – Server Monitoring – server individual workstation security, hardware and disk monitoring keeps your teams performance, application maximally productive viability, monitoring and Patch Management – monitor management of legacy systems and manage Windows, Office, Network Monitoring – Adobe Reader & Flash, Firefox, manage network performance, Thunderbird, and Java NORTH STAR, INC. 303-552-0018 // www.nssit.com 13
  • 14. // IMPROVE COMMUNICATION AND PRODUCTIVITY FROM ANY LOCATION AT ANY TIME WEB CONFERENCING, videos, and other media – and partners – Web COMMUNICATION, AND directly from their desktops, collaboration fosters a creative COLLABORATION SOLUTIONS smartphones, and tablets – all environment for your virtual on the most secure platform teams and mobile workers, for a A better way to meet
 available. real competitive advantage. Bringing people together can be Comprehensive Web expensive. From business travel collaboration solutions let you to managing office space, team connect more people faster and coordination requires a deep more efficiently, saving you time investment – not just in cost, and money. but in time. Whatever your priority – Give your teams the freedom internal projects with to easily and seamlessly share international stakeholders, or presentations, documents, communicating with customers NORTH STAR, INC. 303-552-0018 // www.nssit.com 14
  • 15. // COMPLETE INTERNET COMMUNICATION SYSTEMS FROM A LOCAL PLATFORM – VOIP PHONE SYSTEMS VOIP PHONE SYSTEMS – VOICE Combine emails, phone calls, Cut trunk charges by up to OVER INTERNET PROTOCOL faxes and vital business 30% with SIP (Internet-based) information in a single location calling With VoIP service, your phone Check on team member Reduce office and travel costs calls travel over the internet as availability and contact with mobile worker support data, just as e-mail does. preferences via presence Launch conference calls from VOIP phone service can the desktop with a couple of dramatically lower your clicks telecommunications costs while Screen calls and messages to increasing productivity. It also help you focus without missing provides useful features and key calls capabilities that conventional Slash conferencing costs with phone technology can’t offer. in-house conference calling NORTH STAR, INC. 303-552-0018 // www.nssit.com 15
  • 16. // North Star Clients Tell the Story for Us 
 
UP-AND-RUNNING ALWAYS – IN EVERY WAY Client Testimonials “I would gladly work with North Star again and I highly recommend them to anyone undertaking a move or opening a business – they know their stuff!” Mike Torres Dakota Ridge Complete Automotive “The North Star team have consistently provided excellent service and given us confidence in the reliability of our systems.” Greg Roda Outlast Technologies NORTH STAR, INC. 303-552-0018 // www.nssit.com 16
  • 17. // North Star Clients Tell the Story for Us 
 
UP-AND-RUNNING ALWAYS – IN EVERY WAY Client Testimonials “Since then (our move) we’ve used North Star for all of our IT services and would highly recommend them to others.” Emily Busalacchi MSBiotec “North Star’s Project Management made the transition from our IT support vendor to their IT support services easy.” Lisa Fogg Denver Merchandise Mart NORTH STAR, INC. 303-552-0018 // www.nssit.com 17
  • 18. // KEEPING DENVER SMALL BUSINESS CONNECTED TO THEIR CUSTOMERS AND EACH OTHER North Star Office Your Office Local Commitment NORTH STAR, INC. 303-552-0018 // www.nssit.com 18
  • 19. THANK YOU! Providing Network Design, Implementation, and Support for Denver Small Businesses Please feel free to contact us for your network analysis.  Denver IT Support and Consulting Looking forward to our future collaboration!  VoIP Business Phone Solutions 303-552-0018 // www.nssit.com  Managed Services and On-site Support We invite you to connect with us on:  Web Conferencing Solutions Facebook // Twitter // Google Plus NORTH STAR, INC.