Microsoft, Nordic Intranet Summit 141125
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Presentation from Nordic Intranet Summit 141125 Microsoft Martin Risgaard Rasmussen
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Microsoft, Nordic Intranet Summit 141125
- 2. Future Trends in the Digital Workplace Martin @Risgaard Rasmussen –Microsoft Nordic Intranet Summit – November 2014 – Stockholm
- 7. MODERN WORKPLACE UBIQUITOUS COLLABORATION
- 8. How does your organisation look?
- 9. As well as external collaboration of collaboration time is spent working with people who do not sit nearby, including people outside the organization (IDC, 2012) 66%
- 10. Geographic & functional silos slow down internal collaboration MON TUE WED THU FRI of the work week is spent coordinating collaboration (McKinsey, 2012) 61%
- 11. What about the three trends….
- 12. #1 Expanding Periphery Shrinking Core Chapter 4 - Business Network Transformation: Strategies to Reconfigure Your Business Relationships for Competitive Advantage http://eu.wiley.com/WileyCDA/WileyTitle/productCd-0470528346.html
- 13. Intranet Communication Connection Transaction Collaboration
- 17. Communication Connection Intranet Transaction Collaboration
- 18. 18 #2 Hello Ubiquitous Access Goodbye BYOD
- 19. Photo credit: https://www.flickr.com/photos/davesag/18735941/in/photostream/ Bring Your Own Device…
- 20. The Future of Digital Work/Digital Life Experiences
- 21. The Future of Digital Work/Digital Life Experiences
- 22. The Future of Digital Work/Digital Life Experiences
- 23. The Future of Digital Work/Digital Life Experiences
- 24. Apps designed specifically for touch-first use on tablets and phones On-the-go document review, creation, and collaboration Familiar, consistent experience across phone, tablet, and desktop Document fidelity remains priority
- 25. 25 #3 From Technology centric to People centric
- 26. Discover new information tailored to you from your network Stay connected and informed on topics that matter the most A natural new way to navigate, discover, and search across your organization
- 27. Content and signals across O365 auto-populating the Office Graph insights Insights derived with machine learning for proactive and intelligent experiences
- 28. Insights derived from each users behavior, their relationships to content, topics and one-another. Smart connections between people, content and conversations across Office An extensible intelligence fabric that delivers a new era of information experiences
- 29. #1 Expanding Periphery Shrinking Core #2 Hello Ubiquitous Access Goodbye BYOD #3 From Technology centric to People centric
- 30. THANK YOU! Questions? Comments? Martin Risgaard Rasmussen @Risgaard http://connaxions.wordpress.com marras@microsoft.com
Hinweis der Redaktion
- Part of Microsoft Western Europe. Coach for some of the largest companies in the Nordic region on reaping the benefits of using O365 + how to help users adopt new ways of working. Great to see Vasakronan – Visit their office down the road íf you get the chance. Old logo – New Microsoft -
- Satya Nadella’s vision for the ”new” Microsoft. Cloud first – Mobile first and a strong focus on Productivity
- What is this date all about? Next year – Great Scott! 30 yrs since Back to the Future Three trends – some have been around for some time but are still trending. When I think back on the intranet journey that I have been through, I have been listening to presentation about the activity based intranet for the last 6 years – yet we are STILL discussing this transformation. Will there be Hoverboards? Not in this preso....
- Networks are nothing new. Human beings have been building and developing networks throughout history. The world's longest-standing network (still in existence), is the Central Commission for Navigation Rhine founded in 1850. The Commission was created to promote cross-border travel on the Rhine River in Europe. Trade networks of the 19th century paved the way for postal unions, telegraph unions, telecommunications networks, and now the WWW. What does this mean for productivity? Making things has always required having the right tool at the right time. Today, we use tools built with software. And with the right software any device can become “the right tool” and any time can become “the right time”. Harnessing our human capital with the right tools and leveraging our network is crucial to success in a mobile-first, cloud-first world.
- Today’s graduates and those in school—millennials—paint a vivid picture of what it looks like to thrive in the new world These young men and women have grown up not knowing a world without social networks - That has changed how they relate to each other—how they interact. It has changed the way we learn. Learning happens in context – not in classrooms – but we still need to learn. Sharepoint 2007 = 3-day classroom training. Sharepoint Online = 5 minute videos…..and you think these are too long!! Has the platform changed? Not really – It’s our approach to learning that has changed.
- Ubiquitous means two things in this context. First, it refers to the ubiquity of the cloud. This shifts us from a world of individual creation to real-time, anytime, anywhere, collaboration and collective creation. The cloud provides a ubiquitous computing fabric to light up experiences and devices – from our data centers to customers’ servers. People can access the documents from wherever they are, on whatever device they're on. Natively saving to the cloud is something that really changes how you interact with documents. Earlier we discussed the need to move from tools focused on our individual abilities to tools that empower social productivity. Ubiquitous cloud services and device access are just part of what we believe powers our vision of the modern workplace. Finally, we recognize the power of our networks across our personal and work lives . Leveraging the principles of social networking that we are all familiar with from our personal lives and bringing these capabilities into the workplace, not in a silo, but are core platform capabilities.
- Now think about your business and the way you work: Are your employees networked the same way your customers are? Do they have information at their fingertips, and access to the latest company news where they are? Are they able to capture and share information easily? Is there a unified company culture among your people? For some companies, a truly connected workforce is a challenge. Studies show 20% of a worker's day is spent looking for information internally (Interact, 2013). And when people can’t find information or don’t feel connected to company goals and objectives, they begin to feel disengaged.
- Collaboration doesn’t just happen within companies either. It also happens between companies. External collaboration is just as hard--if not harder--because of geographical and organizational barriers between companies and their partners and suppliers. Teams might be working with several partners or suppliers located in multiple cities and each organization is likely to use its own set of systems and tools. Phone and email are the most common ways of communicating and working with external collaborators, but exchanging information can quickly become cumbersome: Important messages get lost in email inboxes or voicemail It takes too long to get feedback from external stakeholders By now it’s clear that we need a better way to collaborate. The question is, how do we break down the barriers that keep employees from collaborating across different departments, locations, and time zones to do accomplish more together? How do we enable employees to easily find the information and experts they need? How do we unleash the full productivity of our teams so that they can respond quickly to a world of rapid change? (Source: IDC, “Bridging the Information Worker Productivity Gap,” 2012)
- The result? Internal collaboration becomes much more difficult because of the roadblocks created by silos. They make it harder to bring together the right team members and to stay on top of things, especially when people work in different office buildings, cities or even countries. It can also be challenging to work cross-functionally with people in other departments. For example, Sales & Marketing and HR & Finance typically work together, but employees don’t always know what’s happening in other parts of the organization besides their own immediate team. In any given team project, questions come up: Where are we in the project plan? Does everyone have the latest updates? Who has the file I need? When’s the best time for everyone to meet? To bridge these gaps, employees end up spending a lot of time acting as "the glue,” whether it's chasing down information, feedback or files from team members or coordinating team meetings and sharing critical updates. This is time that could be spent getting actual work done. Source: McKinsey, “The Social Economy: Unlocking Value and Productivity Through Social Technologies,” (2012)
- The digital workplace consists of four important components Search is a service – not a feature. The absence of it here doesn’t mean that it is less important. This needs to be tightly integrated into ”the one place” – or the one stop shop.......or that used to be the way to think about it.
- The one that could weld under water while performing brain surgery – in other words - solve everything...
- But while organisations tried to use it to do good, it turned out that it slowly began to consume itself.
- The world is not black and white – Microsoft acknowledge this – something that is major shift compared to the old ways. Dropbox? Salesforce? What the......?
- What does this mean for the digital workplace? The intranet is still there, but the role is different. Tools become specialised – 80% of users need 20% of the functionality (or less) and it is these 20% that needs to be visible directly on your intranet. If you need more, you go to a different tool. That is how we work at home. This is how we work professionally. My dad was a Bricklayer – Try to get him to understand the notion of a tool that could do everything??
- Let’s face it – BYOD has funcamentally nothing to do with productivity. It is IT who have thrown in the towel and acknowledged that they can’t keep up with development. Essentially it is about access to information. Work life balance >>> Work live integration.
- This is about you – You should not care about where you are and how you access information – as long as you are online.
- Great example – Office is available on all devices. This also links to the last trend that I will highlight.
- Martin – That’s not a trend! We have seen a lot of this already – this is what we do. You are absolutely right. We are all striving for this but are we all there? Even if we were, there are still things that can help increase relevancy. Our old way of thinking about personalised experiences still struggle with relevance We have come part ot the way, but we have some way to go – and this is where technology can help us
- Office graph. 7 bridges of Koenigsberg theory from the 1700’s is the basis for the way we work today.
- Delve is coming your way very soon. Those who have Office365, stay tuned and I encourage you to take a look.
- Recap – Three trends. - The intranet as your dashboard – not ”The One Place” It’s about access – not devices It’s about People, People! Challenge t all of you: These trends are already here. Some more emergent than others. Go home – challenge your peers: Where do we REALLY want to be in 5 years...? Are we stuck in the intranet world of 2007? ....or are we using the new opportunities that we see? Some great examples have been shown here today. It can be done!