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Market like a pirate:
Growth Hacking beyond the hype
Niro Nirmalan
@niroism
Number of UK Startups
launched in 2015
608,100
90%Of startups
FAIL
“If you build it
They Will Come”
THEy WON’T!!!
Why startups fail….
No Product/Market Fit
Run out of cash –
Slow growth
The Battle for Attention
Growth Hacking
“A process of rapid experimentation across a range of channels &
in-product to identify the most cost-effective, scalable ways to grow
a business.”
Traditional Marketing
‘Growth depends on the budget you have spare’
Growth Hacking
‘Growth first, Budget second’
“Small improvements in a number of
different aspects of what we can do can
have a huge impact to the overall
performance of the team”
- Sir Dave Brailsford, Team Sky
Aggregation of Marginal Gains
‘There is no big idea or silver bullet in growth
hacking. Significant growth is delivered through an
aggregation of growth hacks across the whole
customer journey.’
Traditional Framework Pirate Framework
How do users find us?
Do users have a great first experience?
Do users come back?
How do you make money?
Do users tell others?
Source: @davemcclure
Pirate Framework
A
A
R
R
R
Source: @davemcclure
The ProcessSource: David Arnoux, Growth Tribe
Source: David Arnoux, Growth Tribe
Acquisition
How do users find us?
#1 - Hook early adopters: Uber
Acquisition Activation Retention Revenue Referral
#2 – Backlinks: Hotmail, Apple, Olark…….
Acquisition Activation Retention Revenue Referral
#3 – Leverage bigger brands: World First
API IntegrationsWhitelabels
Acquisition Activation Retention Revenue Referral
#4 – Side Project Marketing: Hubspot, Crew
Acquisition Activation Retention Revenue Referral
Website Grader Unsplash
Activation
Do users have a great first experience?
#5 – Involvement Device: World First, Nutmeg
Acquisition Activation Retention Revenue Referral
#6 – Exit Intent: World First
Acquisition Activation Retention Revenue Referral
Retention
Do users come back?
#7 – The Aha! Moment
Acquisition Activation Retention Revenue Referral
“The moment at which customers discover the value in your product”
#7 – The Aha! Moment - Twitter
Acquisition Activation Retention Revenue Referral
#8 – Event-based notification – Mondo
Acquisition Activation Retention Revenue Referral
Revenue
How do you make money?
#9 – Bandwagon effect– Crazy Egg, Amazon
Acquisition Activation Retention Revenue Referral
#10 – Fear Of Missing Out (FoMo) – Ticketmaster, Booking.com
Acquisition Activation Retention Revenue Referral
Limited
Time
Limited
Availability
Referral
Do users tell others?
#11 – Double-sided incentive: Dropbox
Acquisition Activation Retention Revenue Referral
#12 – The Waiting List/ Viral Signup form: Mailbox, Mondo
Acquisition Activation Retention Revenue Referral
Key Takeways
1. Growth doesn’t always require huge marketing budgets
2. Growth hacking combines creative marketing with
engineering and is data informed.
4. Growth is achieved through an aggregation of gains
across the Pirate Framework
5. Ideate, Execute, Learn, Repeat…..
3. There is no silver bullet to growth
Savvy?!?
Any Questions?

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Market like a Pirate: Growth Hacking beyond the hype