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CUSTOMER EXPERIENCE POWERED BY BLOCKCHAIN TECHNOLOGY
SERVICEPLAN DCNTRL FOR SXSW 2024
Let‘s get phygital!
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From linear to 360° Customer Experience
Dynamic Eco System
BRAND
• Integration of existing offers
• New partner collabs & offerings
• Modular and expandable
• Merging physical and digital
experiences
• Fully personalized
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All tokens are kept safe in a Web3
wallet,…
…similar to Apple’s Passport
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Additionally, the wallet works as
entrypoint,…
…similar to sign in with Go
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Web2 & Web3 data – Wallets are the better cookies
Engagement
Ownership
Exclusivity
Identity
Connectivity
Payment Systems
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We expand the horizon of Customer Experience & Loyalty
#INTEGRATION
…of all existing and
future services, apps,
and offerings
#GROWTH
…by connecting and
integrating partner
offerings, services
and collaborations
#COMMUNITY
..by growing an active
brand community
#STORYTELLING
The brand becomes an experience and a story
across all apps and touchpoints.
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Come see us in
Austin,…
…at SXSW 2024!
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Yves Bollinger
General Manager,
Serviceplan DCNTRL
Nina Matzat
General Manager,
Serviceplan DCNTRL
Katsche Platz
Creative Director Web3,
Sericeplan DCNTRL

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SXSW2024_Letsgetphygital_Application.pptx