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Moving from Web-based collaboration to the mobile arena -Mobile, Task-Oriented Solutions Nimrod Geva Product Group Manager, KWizCom nimrod@kwizcom.com
Introduction
3 Subjects Implementing Smart SharePoint  mobile solutions  Faster & easier to use
We all are going mobile! 4
What does SharePoint have to offer mobile users? 5
6 In SharePoint 2007
Mobile Views 7 The portal becomes  a list of lists http://server/site/m
8 What does SP2010 have to offer mobile users ?
9 DemoSharePoint 2010 mobile pages
10 DEMO Add “/?mobile=1” to get the mobile view of any page
11 DEMO
What do mobile users need ? I am on the road I am in a hurry I need some specificinformation right now I need to update something specific right now My smartphone’s screen size is Not 19’’ 12
13 DemoTrying to update a follow-up task just after finishing a meeting…
Here’s SharePoint’s mobile view (/m) Where is my sales workspace??  I just need a big “New Task” button
Finally I can add the follow-up task for myself! Why do I need this field?? It’s a NEW task so of course it was not started!! Same for this one…why is it here?? Now I have to select myself..
So..what’s missing? I DON’T need to haveour company portal’s UI inside my smartphone.(even if it looks great) 17
So..what’s missing? I DON’T need to see a long list of all the libraries and lists in my workspace. 18
So..what’s missing? I DON’T need the exact same generic list forms,with unnecessary fields and menus. 19
In simple words: I do NOT need a portal  while I am on the road. 20 Show me exactly what I need to accomplish my tasks!
So what do mobile users need ? A much more focused interface: Task-Oriented Context-Sensitive 21
The problem here is not new.. Information overload   vs. ,[object Object]
Limited time22
Task-Oriented Interface “The task-focused interface is a type of user interface that makes tasks, not information, the primary unit of interaction.”  23
Show me ONLY what I need! Instead of showing me everything
Context-Sensitive Interface Behave differently according to the current situation: ,[object Object]
Type of information
State of the current record25
Example: Understand what tasks are 26 “Due Date” should be later than “Start Date”
Example: Understand what tasks are 27 If the task was assigned to me, I shouldn’t be able to change some fields in the task
Example: Understand what tasks are 28 If the task was assigned to me, I shouldn’t be able to change some fields in the task
Example: Understand what tasks are 29 If the task status is “Completed” It should be locked for editing
Context-Sensitive Interface Behave differently according to the current situation: ,[object Object]
Type of information
State of the current record30
IT Help DeskWeb/Mobile solution Demo
Open a support ticket Customer  (Web) ,[object Object]
Unable to see any of the other Help-Desk fields
See his tickets’ statusTechnician (Web/Mobile) ,[object Object],Once a ticket is opened it is queued in the support cases queue. 1 Open support ticket Support cases queue
Ticket assigned to a technician Technician (Web/Mobile) ,[object Object]
View issues assigned to me
Unable to change the customer’s reported issueCustomer  (Web) ,[object Object]
Unable to change the issue description/open date once a technician starts working on it
See his tickets’ statusSupport cases queue 2 Take ownership
Update ticket by technician 3 Technician (Web/Mobile) ,[object Object],Customer  (Web) ,[object Object]
See his tickets’ status.Get status updates Update ticket Support cases queue
Close ticket by technician 4 Technician (Web/Mobile) ,[object Object],Customer  (Web) ,[object Object]

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SharePoint Summit Toronto2011 KWizCom SharePoint2010 mobile solutions

Hinweis der Redaktion

  1. You lose the User interface and end up with thin data-layer with limited data entry capabilities
  2. Task Oriented – The task-focused interface is a type of user interface that makes tasks, not information, the primary unit of interaction.Context Sensitive – Behave differently according to the current situation:Who I am, Where I amType of informationState of the current record
  3. .
  4. Reduce errors of users