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Social Media for Lawyers: The Next
              Frontier
Social Media for Lawyers: The Next
              Frontier

   Presented by Nicole Black
For companies, resistance to
social media is futile. Millions
of people are creating content
for the social Web. Your
competitors are already there.
Your customers have been
there for a long time. If your
business isn't putting itself out
there, it ought to be.
   Business Week, February 19,
   2009
What is social media and why
     should you care?
Source: http://www.youtube.com/watch?v=fVXKI506w-E
Source: http://www.youtube.com/watch?v=fVXKI506w-E
Social Media Factoid #1:
Social Media Factoid #1:

                  porn
Social Media Factoid #1:

Social Media has overtaken porn as the #1
           activity on the Web
Social Media Factoid #2:
Social Media Factoid #2:


         3d largest
Social Media Factoid #2:

If Facebook were a country it would have
 been the world’s 3d largest between the
       United States and Indonesia
Social Media Factoid #3:
Social Media Factoid #3:




               Ireland
Social Media Factoid #3:


   Ashton Kutcher and Ellen Degeneres
 (combined) have more Twitter followers
than the population of Ireland Norway, or
                       Ireland,
                Panama.
Social Media Factoid #4:
Social Media Factoid #4:



  55-65 year-old females
Social Media Factoid #4:

The fastest growing segment on Facebook
       is 55-65 year-old females
1. Lawyers cannot afford to be left out of
               the loop
A fundamentalist is a person
who considers whether a fact is
acceptable to their faith before
they explore it. As opposed to
a curious person who explores
first and then considers
whether or not they want to
accept the ramifications.
   --Seth Godin
2. Social media is useless without goals
Determine your goals.
Common Lawyer Goals

       •Networking & Building
       Relationships

       •Finding Clients

       •Locating Information to Support
       Your Practice

       •Competitive Intelligence &
       Customer Feedback

       •Showcasing expertise

       •Speaking engagements & Media

       •Search Engine Optimization

       •Branding
3. Different social media sites serve
         different purposes
Profile Creation Basics
•Complete as much as possible
•Link to articles, speeches
•Get feedback and reviews
•Add photo
4. Social and professional networking are
          not mutually exclusive
The Social Media Formula
The Social Media Formula

50% - links to online content

30% - conversation with others

10% - self-promotional

10% - personal hobbies and interests
Take off your lawyer hat
Source: http://www.youtube.com/watch?v=5YGc4zOqozo
Source: http://www.youtube.com/watch?v=5YGc4zOqozo
Think before you act
Source:http://www.youtube.com/watch?v=7SeL6i3sHM0
Source:http://www.youtube.com/watch?v=7SeL6i3sHM0
5. The Ethics of Social Media
Social media changes the
medium, not the message
•   No false or misleading information
    (ABA Model Rule 7.1)
No
false or misleading
     information
•   Lawyer Advertising (ABA
    Model Rule 7.1)
Lawyer Advertising: Is it or isn’t it?




Is it advertising? If so, a disclaimer may be required.
•   Inadvertently creating an attorney-client
    relationship (ABA Model Rules 1.2, 1.4,
    1.16, 4.4)
DONʼT
                Unintentionally create an
                  attorney-client relationship
                (ABA Model Rules 1.2, 1.4, 1.16, 4.4)




       Best practices:
       Keep responses general
Provide information rather than advice
            Use disclaimers
•   Disclosing confidential information
    (ABA Model Rules 1.6, 8.3)
NO
Disclosing confidential information
•   Improper contact with parties (ABA
    Model Rule 3.5 (b) & (c))
NO Improper contact with
                 parties
    No deceptive Facebook friending
         Philadelphia Bar Association
           Ethics Committee Opinion
          2009-02 (March 2009); New
         York Bar Association Op. No.
             843 (September 2010

•   New York Bar Formal Opinion 2010-2
•   Improper client solicitation (ABA
    Model Rule 7.3)
NO
Improper client solicitation
•   Stating a “specialization” (ABA Model
    Rule 7.4)
?
Stating a “specialization”
    (ABA Model Rule 7.4)
•   Ex parte communications (ABA Model
    Rule 3.5(b))
NO
                                       Ex parte communications
                                             (ABA Model Rule 3.5(b))




 Florida Judicial Ethics Advisory Opinion No. 2009-20 (November 2009);
 “The issue, however is not whether the lawyer actually is in a position to
influence the judge, but instead whether the proposed contact…[conveys
                             that impression.]”
How can you squander even
one more day not taking
advantage of one of the
greatest shifts of our
generation? How dare you
settle for less when the world
has made it so easy for you to
be remarkable?
   --Seth Godin
You can learn more from our book:
Social Media for Lawyers: The Next Frontier
           Thanks for listening!

             Nicole Black
              lawtechTalk
          www.lawtechtalk.com
          @nikiblack on Twitter

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Colorado Bar Association 2010 Social Media for Lawyers

Hinweis der Redaktion

  1. \n
  2. \n
  3. Attorneys who leverage social media have distinct advantage over those who don’t\n
  4. “[S]ocial media is a shift in how people discover, read and share news, information and content. It’s a fusion of sociology and technology, transforming monologues (one to      many) into dialogues (many to many) and is the democratization of information, transforming people from content readers into publishers. Social media has become extremely popular because it allows people to connect in the online world to form relationships for personal, political and business use. Businesses also refer to social media as user-generated content (UGC) or consumer-generated media (CGM).”\n            — WIKIPEDIA ENTRY FOR SOCIAL MEDIA \n\n
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  15. Explore the benefits. Balance the risks. Be curious.\n
  16. \n
  17. Determine what your goals are before jumping in. Goals: 1) appear higher in search engine results 2) showcase areas of expertise 3) interact w/ other lawyers to gain info./referrals 4) get clients--local or national clientele? \n
  18. Determine what your goals are before jumping in. Goals: 1) appear higher in search engine results 2) showcase areas of expertise 3) interact w/ other lawyers to gain info./referrals 4) get clients--local or national clientele? \n
  19. \n
  20. Piggyback on the SEO of established websites. (My name/porn star). Ensure that all lawyers in your firm have profiles on LinkedIn, Justia and Avvo. Facebook is a must as well--allows you to re-connect with lost contacts. Ensure that your presence is consistent across platforms.\n
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  25. If you enjoy writing and have a passion for a particular area of the law, blogging is perfect way to showcase expertise and writing skills. Allows you to increase SEO & humanizes attorneys.\n
  26. \n
  27. LinkedIn--professional directory-fairly formal. Fairly safe. (But see ethics/specialization)\n
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  33. •While it is important to have a static website or blog for your business, it is equally important for lawyers to cultivate a uniquely individual online presence as well.\n
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  35. •The best way to do this it to take off your “lawyer hat”. Talk to people, not at them. Interact, don’t advertise. And, most importantly, share a little bit about yourself and your interests.\n•People are more than their careers. Lawyers are more than their law firms.\n\n\n
  36. \n
  37. In many ways social media is a replacement for traditional PR. Magnifies your reach on a budget. Can allow you to decrease or even eliminate marketing expenses.\n
  38. Ideal platform to get your message across.\n
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  42. \n
  43. Ethical issues can seem like a maze.\n
  44. You’ll hear a lot of conflicting things about social media\n
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  46. Common sense--be truthful in your accomplishments, etc.\n
  47. [PICTURE OF SNAKEOIL AD] (White Slide, black letters)\n
  48. Applies to any type of lawyer communication. Is it advertising and is disclaimer required? Varies by jurisdiction. In many jurisdictions, analysis revolves around whether info is informational v. simply promotional.\n
  49. Applies to any type of lawyer communication. Is it advertising and is disclaimer required? Varies by jurisdiction. In many jurisdictions, analysis revolves around whether info is informational v. simply promotional.\n
  50. Disclaimers on blogs are important. Also important--provide links to info., rather than advice. Avoid advice, especially in written form. (Lawsuits re: verbal advice at cocktails parties--written more permanent evidence).\n
  51. Disclaimers on blogs are important. Also important--provide links to info., rather than advice. Avoid advice, especially in written form. (Lawsuits re: verbal advice at cocktails parties--written more permanent evidence). [HANDSHAKE PHOTO]\n
  52. Most easily triggered on less formal sites--ie. informality may lead attys to be overshare.\n
  53. PICTURE OF TWEET\n
  54. Philadelphia Bar Association Ethics Committee Opinion 2009-02 (March 2009): paralegal who “Facebook friended” adversary witness at lawyer’s request was acting for the lawyer, who was using subterfuge and misrepresentation to gain the witness’s consent to explore her private (or semi-private) Facebook information.\n
  55. Add to Text:Philadelphia Bar Association Ethics Committee Opinion 2009-02 (March 2009): paralegal who “Facebook friended” adversary witness at lawyer’s request was acting for the lawyer, who was using subterfuge and misrepresentation to gain the witness’s consent to explore her private (or semi-private) Facebook information. [FACEBOOK ICON]\n
  56. ie.-you can’t search social networking sites for ppl complaining of legal problem then approach them & offer your services. (ie. NY DR 7.3a).\n
  57. ie.-you can’t search social networking sites for ppl complaining of legal problem then approach them & offer your services. (ie. NY DR 7.3a). [SOLICITATION]\n
  58. Many jurisdictions forbid this practice. Beware LinkedIn box for “specialty” and other directory sites built in tools for building profile.\n
  59. Many jurisdictions forbid this practice. Beware LinkedIn box for “specialty” and other directory sites built in tools for building profile. [INCLUDE LINKEDIN ICON AND SCREEN SHOT WITH SPECIALTIES; CIRCLE SPECIALTY IN RED]\n
  60. Florida Judicial Ethics Advisory Opinion No. 2009-20 (Nov. 2009): “The issue, however, is not whether the lawyer actually is in a position to influence the judge, but instead whether the proposed conduct, the identification of the lawyer as a “friend” on the social networking site, conveys the impression that the lawyer is in a position to influence the judge.  The Committee concludes that such identification in a public forum of a lawyer who may appear before the judge does convey this impression and therefore is not permitted.”\n
  61. Florida Judicial Ethics Advisory Opinion No. 2009-20 (Nov. 2009): “The issue, however, is not whether the lawyer actually is in a position to influence the judge, but instead whether the proposed conduct, the identification of the lawyer as a “friend” on the social networking site, conveys the impression that the lawyer is in a position to influence the judge.  The Committee concludes that such identification in a public forum of a lawyer who may appear before the judge does convey this impression and therefore is not permitted.” [WHISPERING PHOTO]\n
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