Nicole Schwalm Alvarez-Santullano has over 10 years of experience in hospitality roles including positions as a barista, waitress, hostess, housekeeper, and au pair. She has worked in restaurants, hotels, hostels, and casinos in countries including Ireland, Australia, Chile, and Mexico. Nicole holds a degree in hotel and restaurant management and certificates in English, French, German, and hospitality. She is proficient in Microsoft Office, languages, and has taken numerous online courses covering topics such as marketing, business intelligence, and leadership.

1. NICOLE SCHWALM ALVAREZ-SANTULLANO
Address: 5 Castilla Park, Clontarf. Dublin 3
Telephone: +353 838674071
Email: nico_schwalm@hotmail.com
EXPERIENCE
2016(September until
now)
2016 (march-july)
2016 ( February until
june)
2016 (start in
February)
2016
(three months)
2015-2016
(three months)
2015-2016
(six months)
2015
(three months)
2014
(4months)
2014
(three months)
Starbucks in Saint Patrick College
barista, cleaner, cashier
Greek fettas restaurant
Waitress,barwomen, barista, maître
Cock and bull restaurant
Waitress,hostess
JJ’backpackers Hostel
Housekeeping
Volunteer in Op shop Balaclava
Customer services,cashier
Rivas Restaurant
Waitress at events.
Au Pair
Host family, caring for three children.
Sheraton Santiago Hotel & Convention Center & San Cristobal Tower,
Luxury Collection Hotel
Internship Administrative practice (accounting area).
Hotel boutique la Blanca
Internship (night auditor/ administration and finances area/ front desk).
Hotel Oasis Sens
Internship (front desk).
Dublin,
Ireland
Cairns,
Australia
Cairns,
Australia
Cairns,
Australia
Melbourne,
Australia
Melbourne,
Australia.
Melbourne,
Australia.
Santiago, Chile.
Viña del Mar, Chile.
Cancún, México.

2. 2009-2013
2012
(three months)
2011
(three months)
2009-2010
2010
(8 months)
2008-2009
Catering (birthday, anniversaries, special celebration)
Supervision, maître y waitress.
Restaurant Sweden
Internship (food and beverage area).
Enjoy Casino Puerto Varas
Waitress.
Events in Dreams Casino
Waitress and maître.
COPPAS club and disco
Barwoman and waitress.
Mister Green Café&Restaurant in boulevard Casino Sol
Waitress, maître and cook assistant.
Osorno & Viña del
Mar, Chile
Sweden, Europe.
Puerto Varas, Chile.
Valdivia, Chile.
Valdivia, Chile.
Osorno, Chile.
EDUCATIONAL BACKGROUND
2015
2015
2011-2014
2009-2010
RSA AND RSF Certificate
In RSA courses Melbourne.
Inacap Chesterton University
Academic Degree - hotel and restaurant management.
Inacap Viña Del Mar University
Hotel and Restaurant Management.
Inacap Valdivia University
Hotel and Restaurant Management.
Melbourne,
Australia.
Santiago, Chile.
Viña del mar,
Chile.
Valdivia,
Chile.
2007-2009
1997-2007
Saint Thomas College
High education
German School
Primary and high school
Osorno, Chile.
Osorno, Chile.

4. PROFILE AND INFORMATION ADITIONAL
Nationality: Chilean
Date of birth: 25 of June 1990
Rut: 17.358.445-8
Civil status : Single
Computation: Used the Microsoft Word, Power Point, and Software Opera y Paxer.
Languages: Spanish, English, German, French.
Hobbies: Sport (horse riding), travels.
Languages grades: English in Tronwell institute.
English 200 hour in Corfo, Viña del mar.
English lessons in Kilda Church, Melbourne.
English lessons in GEALC center (level 3 and level 4),
Intensive French in French Alliance.
Particular French lessons B1-B2 level.
French lessons in Elwood learning center, Melbourne. (level A1-A2)
Languages certificate: French; Delf A1 and preparing B2.
English: Toeic, intermediate level
German: ZDP8, level A2.
Spanish; level C1-C2
Portuguese ; A1
E-learning courses: - The Forex Market, Santiago,Chile.
- Abilities and competences through the coaching staff, University of
Cantabria, Spain.
- Advanced Strategy for Entrepreneurs, University of Abat Oliva CEU,
Spain.
- Spanish Salamanca A2, University of Salamanca, Spain.
- Effective presentations, University of Cantabria, Spain.
- Marketing strategies Online and Community Manager, University of
CEU Cardenal Herrera, Spain.
- Mexican traditional kitchen, University of Celaya, México.
- Business Intelligence (BI), University Oberta de Catalunya, Spain.
- Leadership for Change, Telefónica University, Spain.
- Course of Portuguese to international people, University Regional of
Blumenau, Brazil.
Others: HOTELGA 2014 five starts Congress about hotel, tourism and gastronomy in Buenos
Aires, the event took place in the rural establishment, Argentina.
Making Thesis; "Knowing the art of Feng Shui and project implementation in the
hospitality atmosphere"