The document summarizes a Web Analytics Rendez-Vous event focused on digital analytics, CRM, and voice of customer integration. The event will take place on October 21st, 2015 and feature four topics: how to build the right foundations for integration, key criteria for selecting a VOC solution, key KPIs and questions, and benefits and findings from integration. It will include presentations and Q&A on each topic. The event is co-hosted by the Cercle de la Mesure Directe and WALILLE organizations and will be held in Villeneuve d'Ascq, France.
5. • Founded in 1983
• Networking activities
for Direct Marketing
Professionals
• 400 members in France
• http://www.cercle-md.com
CMD
6. • Founded in 2009
• Cross-border networking for Digital Analytics
professionals & fans
• 400 members on Linkedin
• Social activities
• http://www.walille.com
WALILLE
7. • SAVE THE DATE
• November, 19th 2015: 6th edition in Villeneuve d’Ascq
• http://www.measurebowling.org
MeasureBowling
8. • 22 cities in Europe
• European Prizes: best bowler, best nerdshirt
and door prizes
9. • Next event in London on March 5th, 2016
• Next event in Paris in June 2016
MeasureCamp
11. • Many thanks to:
• #conext tradeshow team
• Partners, sponsors and exhibitors
• Sean Burton, Analyt
• Roman Rock, Rock & Co
12. • Sean Burton, Managing Director,
Analyt
• Formerly the Director of Measurement at Seren
Design Ltd.
• A 15 year career covering: eLearning, Content
Management Systems, Interaction Design, Product
Management, Web Analytics, and Data
Visualisation.
• Extensive experience with FTSE 100 companies
across financial, telecommunication, gaming, and
retail sectors.
13. • #AnalytChat every Friday at 3 PM UK time / 4
PM French time
• Discussion on User Experience, Data
Visualization, Analytics and Digital Marketing
• See http://analyt.co.uk/vac for more details
• Or follow @analytdata on Twitter
14. • Roman Rock, Founder &
Principal Consultant, Rock & Co
• Managed his family business from the age of 24,
before becoming a consultant.
• Involved in some of the UK's largest digital
transformation programmes, leading transformation
and delivery of EE, Orange and T-Mobile's
analytics, voice of customer, tag management and
testing implementation.
• Joined Argos to lead the transformation of their
testing and optimisation strategy last year.
15. • 4 Topics:
1. How to build the right foundations for Digital Analytics, CRM and
VOC integration?
2. What are the key selection criteria for a VOC solution?
3. What are the key KPIs and questions?
4. What are key benefits & findings of CRM, VOC and Digital
Analytics integration?
16. • For each topic:
• 10-minute presentation
• 5-minute questions & answers
• First question -> 1 book
17. • Where are you from?
Nord-Pas-de-Calais Region
Belgium
Rest of France
Rest of Europe
Rest of the World
18. • Where do you work?
Client-side
Academics
Agency-side
Other