Problems, Processes & Learnings | WebSG July 2009

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Slides shared during WebSG July 2009. This is a light sharing on some of my personal experience after working on web design and development related projects.

Technologie

By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Problems,
Processes &
Learnings.
By Nick Pan
1st
July 2009

By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Sharing
Common Problems
Common Web Design &
Development Processes
Some Personal Learnings

By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Problems

By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Problems
Scope Creep
● Everyone wants to keep their clients happy &
yet not do overtime.

By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Problems
Scope Creep
Moving Deadlines
● If they are dead, why are they moving?

By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Problems
Scope Creep
Moving Deadlines
The Big Picture
● Its done, but its not what the client wants.

By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Problems
Scope Creep
Moving Deadlines
The Big Picture
Crap Work
● Its so not going into the portfolio.

By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Problems
Scope Creep
Moving Deadlines
The Big Picture
Crap Work
Payment
● The real end of the project.

By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Problems
Scope Creep
Moving Deadlines
The Big Picture
Crap Work
Payment

By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Processes

By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Processes
Plan
Design
Build
Launch
Maintain

By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Processes
Plan
● Kick off
● Key Performance Indicators / Expectations
● Timelines / Milestones
● Payment Schedule
● Requirement Gathering / Briefs
● Research / Workshops
● Content Inventory
● Documentation & Signoff

By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Processes
Design
● Hot / Cold
● Moodboards
● Information Architecture / Wireframes
● Mockups
● Design Stylguide
● Functional Specs
● Technical Design Specs
● Documentation & Signoff

By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Processes
Build
● Content Assets Preperation – jpg, png, ico,
swf, flv, avi, mov, mp4, mp3, etc.
● Frontend Templates – xhtml, css, js, etc.
● Backend Build – php, aspx, asp, xml, etc.
● Backend Frontend Integration
● Content Population – doc, xls, seo, tag, etc.
● Quality Assurance / User Acceptance Tests
● Documentation & Signoff

By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Processes
Launch
● Deploy
● Quality Assurance
● Announce
● Documentation & Signoffs
● Payment

By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Processes
Maintain
● Service Requests
● Service Logs
● Up-Sell

By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Some Learnings

By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Some Learnings
Elegantly simple
● More work, less paperwork
● Google Docs Example

By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Some Learnings
Elegantly simple
Buy-in
● Get everyone involved early
● Everyone has a say

By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Some Learnings
Elegantly simple
Buy-in
Document where necessary
● No one really reads documentation

By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Some Learnings
Elegantly simple
Buy-in
Document where necessary
Be bold to say 'No'
● No one trusts the 'Yes' man.

By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Some Learnings
Elegantly simple
Buy-in
Document where necessary
Be bold to say 'No'

By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Thank You
www.nickpan.com
facebook.com/nickpan
@nickpan

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Technical Debt Management For every short-cut taken technical debt is added to a project. Taking that path may come from one of many factors, including inexperience, time constraints, scope creep, or lack of resources. Managing technical debt with a professional approach can reduce the high interest rate you may be currently experiencing and lower team stress. That technical burden can be properly managed by giving proper attention, time, and resources to paying down the debt on a regular basis. Explore ways to consistently reduce technical debt and discuss best practices with fellow debtors. Learn how your code score improve and how you can avoid going bankrupt from a proper technical debt management approach.

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Problems, Processes & Learnings | WebSG July 2009

1. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Problems, Processes & Learnings. By Nick Pan 1st July 2009

2. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Sharing Common Problems Common Web Design & Development Processes Some Personal Learnings

3. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Problems

4. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Problems Scope Creep ● Everyone wants to keep their clients happy & yet not do overtime.

5. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Problems Scope Creep Moving Deadlines ● If they are dead, why are they moving?

6. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Problems Scope Creep Moving Deadlines The Big Picture ● Its done, but its not what the client wants.

7. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Problems Scope Creep Moving Deadlines The Big Picture Crap Work ● Its so not going into the portfolio.

8. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Problems Scope Creep Moving Deadlines The Big Picture Crap Work Payment ● The real end of the project.

9. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Problems Scope Creep Moving Deadlines The Big Picture Crap Work Payment

10. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Processes

11. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Processes Plan Design Build Launch Maintain

12. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Processes Plan ● Kick off ● Key Performance Indicators / Expectations ● Timelines / Milestones ● Payment Schedule ● Requirement Gathering / Briefs ● Research / Workshops ● Content Inventory ● Documentation & Signoff

13. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Processes Design ● Hot / Cold ● Moodboards ● Information Architecture / Wireframes ● Mockups ● Design Stylguide ● Functional Specs ● Technical Design Specs ● Documentation & Signoff

14. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Processes Build ● Content Assets Preperation – jpg, png, ico, swf, flv, avi, mov, mp4, mp3, etc. ● Frontend Templates – xhtml, css, js, etc. ● Backend Build – php, aspx, asp, xml, etc. ● Backend Frontend Integration ● Content Population – doc, xls, seo, tag, etc. ● Quality Assurance / User Acceptance Tests ● Documentation & Signoff

15. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Processes Launch ● Deploy ● Quality Assurance ● Announce ● Documentation & Signoffs ● Payment

16. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Processes Maintain ● Service Requests ● Service Logs ● Up-Sell

17. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Processes Plan Design Build Launch Maintain

18. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Some Learnings

19. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Some Learnings Elegantly simple ● More work, less paperwork ● Google Docs Example

20. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Some Learnings Elegantly simple Buy-in ● Get everyone involved early ● Everyone has a say

21. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Some Learnings Elegantly simple Buy-in Document where necessary ● No one really reads documentation

22. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Some Learnings Elegantly simple Buy-in Document where necessary Be bold to say 'No' ● No one trusts the 'Yes' man.

23. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Some Learnings Elegantly simple Buy-in Document where necessary Be bold to say 'No'

24. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Thank You www.nickpan.com facebook.com/nickpan @nickpan

Problems, Processes & Learnings | WebSG July 2009

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