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Northern Ireland




 ACCOUNTANCY / FINANCE                                                TECHNICAL SERVICES                                                  PROFESSIONAL SERVICES
Accountancy                                                          IT                                                                  Human Resources ......................................3
Public Practice & Taxation .......................... 6              Permanent ................................................. 12      Insurance ..................................................... 4
General ........................................................ 7   Contract ..................................................... 14   Sales & Marketing .................................... 18
Temporary & Contract ............................... 8               Technical                                                           Legal .......................................................... 20
Financial Services ........................................ 9        Production & Manufacturing ...................16
                                                                                                                                          BRIGHTWATER SUPPORT
Banking ..................................................... 10     Supply Chain & Logistics ...........................17
                                                                                                                                         Office Support
                                                                                                                                         Temporary & Contract .............................. 21
                                                                                                                                         Permanent ................................................. 22
SALARY SURVEY 2011
     Northern Ireland

             This year we conducted hundreds of telephone interviews and face
             to face meetings to establish our findings. What became clear is
             that employers are still focussed on keeping salaries down, but it has
             become a case of supply and demand. Where there is a dearth of
             talent, salaries have been forced up and where there is over-supply
             they have not. Overall, salaries stabilised in 2010 but bonuses and
             benefits did not return. This means that net remuneration is still
             down, but now stable.

             Quarter 2 saw a big turnaround when employers in niche areas
             found they could not easily recruit the staff they wanted and were
             forced to compete again for talent. However, the new coalition
             Government’s austerity plans literally stopped growth in its tracks
             and from July, hiring slowed again and candidates stopped moving.

             Throughout 2010, salaries generally remained flat, except in
             Information Technology and for niche roles in other sectors.
             Information Technology has definitely bucked the trend where there
             are more vacancies than top applicants and employers have been
             forced to pay for new talent or reward existing staff in order to
             retain their services.

             Overall, there has been little movement in the jobs market for a
             couple of years with few jobs, or candidates on the market. With
             unemployment currently standing at about 7% and set to grow
             slightly, we don’t expect salaries to rise significantly in 2011 but we
             do expect bonuses to return at the end of the year as the economy
             improves.

             If you have any questions about our Salary Survey, please contact us
             at salaries@brightwaterNI.com




             David Bloch
             Managing Director




02
HUMAN RESOURCES
 GENERALIST HR
  JOB TITLE                                                                                                                                     NI £
  HR Director                                                                                                                                   55,000 - 85,000
  Senior HR Manager                                                                                                                             42,000 - 55,000
  HR Manager / Business Partner                                                                                                                 30,000 - 50,000
  HR Consultant                                                                                                                                 35,000 - 55,000
  HR Generalist                                                                                                                                 20,000 - 30,000
  HR Officer                                                                                                                                    18,000 - 28,000
  HR Assistant                                                                                                                                  14,000 - 17,000
  HR Administrator                                                                                                                              12,000 - 16,000
  HR Graduate                                                                                                                                   12,000 - 14,000



 LEARNING & DEVELOPMENT
  JOB TITLE                                                                                                                                     NI £
  Learning & Development Director                                                                                                               50,000 - 65,000
  Learning & Development Manager                                                                                                                30,000 - 45,000
  Trainer                                                                                                                                       25,000 - 35,000
  Training Officer / Co-ordinator                                                                                                               18,000 - 25,000
  Training Administrator                                                                                                                        14,000 - 17,000



 COMPENSATION & BENEFITS / RECRUITMENT
  JOB TITLE                                                                                                                                     NI £
  Compensation & Benefits Manager                                                                                                               50,000 - 65,000
  Compensation & Benefits Specialist                                                                                                            35,000 - 45,000
  Recruitment Manager                                                                                                                           25,000 - 35,000
  Recruitment Specialist                                                                                                                        18,000 - 28,000
  Recruitment Co-ordinator                                                                                                                      16,000 - 20,000



 KEY SPECIALIST AREAS
  JOB TITLE                                                                                                                                     NI £
  Organisational / Development Manager                                                                                                          40,000 - 65,000
  IR / ER Manager                                                                                                                               30,000 - 42,000



2010 has been a challenging year but despite the economic uncertainty, HR remains a key function within all organisations; its’ emphasis has simply changed.
HR has become increasingly strategic as the typical “maintenance” HR role has evolved. There is an increased focus on business improvement/streamline
projects, change management, TUPE, mergers & acquisitions and harmonisation. 2010 has also seen a continued increase in the temporary and contract market.
Maternity covers, sickness absences and HR change projects have been a steady requirement throughout the year and this trend looks set to continue well into
2011.

There has been some welcome movement in the permanent market place with a number of senior HR roles emerging; HR Manager, Head of HR and HR Business
Partner. This development is very positive and will ensure continued activity at the senior levels, this rejuvenation has been long awaited. Confidence is slowly
but surely improving and “passive” candidates are now thinking seriously about a career move and are more prepared to commit to a change. HR remains a
popular career choice with universities and colleges being oversubscribed for CIPD courses. Attaining the CIPD qualification opens many more doors and it is
still the employers’ preference when appointing across all levels.

2011 will see a change to the CIPD course framework and membership grading and HR Management graduates will no longer receive CIPD exemptions. It is
uncertain as to what impact this might have in the marketplace and employers may need to reassess their professional qualification requirements for certain
roles. There has been very little variation in salary levels this year. Some of the bands are very broad, especially the HR Officer, as this category tends to encompass
the HR advisor and executive levels. Salary levels vary considerably dependant upon the size and profitability of the organisation.

In conclusion, NI enjoys an excellent calibre of HR candidates and employers will continue to benefit from this high standard and increased choice. The NI HR job
market remains temperamental with a continued steady flow of contract opportunities. As confidence grows, the increase in permanent roles should continue.




                                                                                                                                                                       03
INSURANCE
     GENERAL INSURANCE
     JOB TITLE                                            NI £
     Underwriting Manager (10+ years’ exp.)               50,000 - 65,000
     Underwriting Manager (5 - 10 years’ exp.)            38,000 - 50,000
     Underwriting Manager (3 - 5 years’ exp.)             30,000 - 37,000
     Developmental Underwriter (10+ years’ exp.)          38,000 - 50,000
     Developmental Underwriter (5 - 10 years’ exp.)       28,000 - 38,000
     Underwriter – General (5 - 10 years’ exp)            25,000 - 37,000
     Underwriter – General (3 - 5 years’ exp.)            20,000 - 25,000
     Underwriter – General (1 - 3 years’ exp.)            15,000 - 22,000



     GENERAL BROKING
     JOB TITLE                                            NI £
     Corporate Broker (10+ years’ exp.)                   40,000 - 60,000
     Corporate Broker (5 - 10 years’ exp.)                35,000 - 45,000
     Corporate Broker (1 - 5 years’ exp.)                 28,000 - 35,000
     Corporate Servicing Executive (10 + years’ exp.)     35,000 - 45,000
     Corporate Servicing Executive (5 - 10 years’ exp.)   28,000 - 35,000
     Corporate Servicing Executive (1 - 3 years’ exp.)    24,000 - 28,000
     Account Handler (5 - 10 years’ exp.)                 25,000 - 30,000
     Account Handler (3 - 5 years’ exp.)                  19,000 - 25,000
     Account Handler (1 - 3 years’ exp.)                  16,000 - 20,000
     Personal Lines ( 5 - 10 years’ exp.)                 18,000 - 28,000
     Personal Lines (3 - 5 years’ exp.)                   16,000 - 19,000
     Personal Lines (1 - 3 years’ exp.)                   13,000 - 17,000



     CLAIMS
     JOB TITLE                                            NI £
     Head of Claims                                       35,000 - 50,000
     Senior Claims Handler (5 - 10 years’ exp.)           25,000 - 35,000
     Claims Handler (3 - 5 years’ exp.)                   20,000 - 30,000
     Claims Handler (1 - 3 years’ exp.)                   15,000 - 20,000



     KEY SPECIALIST AREAS
     JOB TITLE                                            NI £
     Senior Business Analyst                              32,000 - 45,000
     Business Analyst                                     25,000 - 35,000




04
INSURANCE
 LIFE & PENSIONS
  JOB TITLE                                                                                                                                NI £
  Pensions Consultant (5 - 10 years’ exp.)                                                                                                 50,000 - 70,000
  Pensions Consultant (3 - 5 years’ exp.)                                                                                                  40,000 - 50,000
  Pensions Consultant (1 - 3 years’ exp.)                                                                                                  28,000 - 38,000
  Pensions Administrator (3 - 5 years’ exp.)                                                                                               23,000 - 30,000
  Pensions Administrator (1 - 3 years’ exp.)                                                                                               18,000 - 23,000
  Life Administrator (3 - 5 years’ exp.)                                                                                                   19,000 - 26,000
  Life Administrator (1 - 3 years’ exp.)                                                                                                   16,000 - 22,000



 ACTUARY
  JOB TITLE                                                                                                                                NI £
  Chief Actuary                                                                                                                            65,000 - 80,000
  Pensions Actuary Qualified                                                                                                               45,000 - 60,000
  Pensions Actuary Part-Qualified                                                                                                          30,000 - 40,000




General Insurance in Northern Ireland like every industry has faced steep challenges over the last 24 months but has remained relatively stable in comparison
with some sectors. Redundancies have in most cases been confined to insurers and technical roles which has in turn resulted in the local marketplace becoming
evermore intermediary driven.

Both national and local brokers continue to be pushed on prices by the dotcoms and their advertising campaigns as well as the emergence of supermarkets
as a financial services one stop-shop. This, coupled with an increasingly cost-savvy general public means that brokers can no longer sell on service or efficiency
alone. The outcome is a more bottom line-focused staff with recruitment focused around commercial capability. In 2010, insurance brokers have continued to
recruit at advisor level but the year has seen few senior appointments.

Brightwater has also seen a rise in appointments by technical intermediaries particularly in claims handling brought about by new contracts and by the severe
weather at the start of the year.

2010 for Financial Planning has been a year of consolidation and preparation for the impending Retail Distribution Review in 2012. Although there is marked
increase in support roles, there have been fewer intermediary appointments than in the general insurance market. Employers have high expectations of
candidates in terms of qualifications (Diploma / AFPC) with advisors choosing to go one step further and attain Chartered Status or leave the industry altogether.
Preference is given to candidates with existing client banks, however it is hoped that RDR will raise professional standards and improve public confidence in the
quality of advice / service provided resulting in a better performing market.

In spite of this, the end of 2010 has seen announcements of investment and growth plans within associated businesses from broking to pensions consultancy,
with staffing taking place throughout 2011. This will be aided by a predicted minor rise in premiums and will further add to competition in attracting strong
business generation talent.




                                                                                                                                                                 05
PUBLIC PRACTICE & TAXATION
     PUBLIC PRACTICE
     JOB TITLE                                                                                                                             NI £
     Partner                                                                                                                               60,000 - 130,000
     Director                                                                                                                              48,000 - 78,000
     Senior Manager                                                                                                                        35,000 - 57,000
     Manager                                                                                                                               26,000 - 38,000
     Company Secretary                                                                                                                     24,000 - 30,000
     Assistant Manager                                                                                                                     24,000 - 30,000
     Senior                                                                                                                                24,000 - 32,000
     Semi – Senior / Finalist                                                                                                              16,000 - 21,000
     Audit Junior                                                                                                                          14,000 - 18,000
     Graduate ACA                                                                                                                          14,000 - 17,000



     TAXATION
     JOB TITLE                                                                                                                             NI £
     Tax Partner                                                                                                                           60,000 - 110,000
     Head of Tax – Industry / Financial Services                                                                                           55,000 - 80,000
     Tax Director                                                                                                                          42,000 - 77,000
     Senior Tax Manager                                                                                                                    35,000 - 55,000
     Tax Manager                                                                                                                           36,000 - 48,000
     Tax Senior                                                                                                                            25,000 - 32,000
     Tax Assistant (2 - 3 years’ exp.)                                                                                                     18,000 - 25,000
     Tax Assistant (1 - 2 years’ exp.)                                                                                                     15,000 - 20,000
     Tax Trainee                                                                                                                           14,000 - 16,000




 Despite initial signs of recovery earlier in the year, Public Practice has remained quiet throughout 2010 with most firms still adopting a pay freeze and some
 reduced hours. Previous rounds of redundancies have balanced most firms, with further occasional cuts made as divisions evolve.

 In addition, the overall uncertainty surrounding the Public Sector has resulted in practices adopting a cautious approach, with appointments being made in-line
 with operational needs rather than anticipated growth.

 Consulting divisions such as IT and Financial Services have bucked the trend and shown signs of recovery, which is expected to continue into the first quarter of
 2011. With little organic growth predicted, the trend towards acquisition is expected to continue.




06
ACCOUNTANCY - GENERAL
 GENERAL
  JOB TITLE                                                                                                                               NI £
  Finance Director T/O > 10m                                                                                                              45,000 - 65,000
  Finance Director T/O < 10m                                                                                                              40,000 - 55,000
  Financial Controller T/O > 10m                                                                                                          40,000 - 55,000
  Financial Controller T/O < 10m                                                                                                          35,000 - 45,000
  Finance Manager                                                                                                                         30,000 - 40,000



 QUALIFIED
  JOB TITLE                                                                                                                               NI £
  Group Management Accountant                                                                                                             35,000 - 45,000
  Group Financial Accountant                                                                                                              35,000 - 45,000
  Management Accountant                                                                                                                   30,000 - 40,000
  Financial Accountant                                                                                                                    30,000 - 40,000
  Internal Auditor                                                                                                                        30,000 - 40,000
  Project Accountant                                                                                                                      28,000 - 35,000
  Systems Accountant                                                                                                                      30,000 - 40,000
  Treasury Accountant                                                                                                                     30,000 - 40,000
  Financial Analyst                                                                                                                       28,000 - 35,000
  Cost Accountant                                                                                                                         28,000 - 35,000
  Newly Qualified Accountant                                                                                                              24,000 - 28,000
  Credit Manager                                                                                                                          25,000 - 35,000
  Accounts Payable Manager                                                                                                                20,000 - 30,000
  Accounts Receivable Manager                                                                                                             20,000 - 30,000
  Payroll Manager                                                                                                                         25,000 - 35,000



 PART-QUALIFIED
  JOB TITLE                                                                                                                               NI £
  Finalist                                                                                                                                23,000 - 28,000
  Part-Qualified Accountant                                                                                                               20,000 - 25,000
  Assistant Accountant                                                                                                                    18,000 - 23,000
  Accounts Assistant                                                                                                                      16,000 - 20,000
  Credit Controller                                                                                                                       16,000 - 22,000
  Payroll Administrator                                                                                                                   16,000 - 20,000
  Accounts Receivable                                                                                                                     15,000 - 18,000
  Accounts Payable                                                                                                                        15,000 - 18,000
  Bookkeeper                                                                                                                              18,000 - 22,000



2010 has had a distinctly cautious feel about it when it comes to the accountancy market. While some are optimistic moving forward within Industry &
Commerce, the general feeling is still one of cost reduction and consolidation. The first part of the year saw little movement in the market and many
organisations still opted to freeze pay levels or implement further cost-saving initiatives.

The latter part of 2010 has seen a marginal boost in confidence levels and has resulted in more movement in the market place, even if recruitment processes are
taking a significantly longer period of time to close. Recruitment freezes are slowly being lifted and key appointments are being given the green light. Specific
markets within the province are experiencing unprecedented growth and are set for continued success in 2011. This has led to increased recruitment budgets
and more opportunities for newly qualified accountants coming out of practice. Cost accountants are also in high demand as many businesses continue to
streamline processes and focus on cost reduction.

Senior candidates are still very hesitant to move in the current climate and the job market remains cautious as the Northern Ireland economy faces more
challenges in 2011 and beyond. But there is a quiet optimism that things are set to improve in 2011.



                                                                                                                                                                07
ACCOUNTANCY - TEMPORARY & CONTRACT
     QUALIFIED
     JOB TITLE                                                                                                     NI £                  NI £ p/h
     Financial Director                                                                                            45,000 - 65,000       35.00 - 53.00
     Financial Controller                                                                                          40,000 - 55,000       32.00 - 46.00
     Finance Manager                                                                                               35,000 - 45,000       28.00 - 41.00
     Financial Accountant                                                                                          25,000 - 35,000       28.00 - 36.00
     Management Accountant                                                                                         25,000 - 35,000       28.00 - 36.00
     Project Accountant                                                                                            28,000 - 40,000       28.00 - 39.00
     Cost Accountant                                                                                               25,000 - 40,000       24.00 - 39.00
     Financial Analyst                                                                                             25,000 - 32,000       21.00 - 26.00
     Systems Accountant                                                                                            28,000 - 35,000       23.00 - 31.00
     Internal Auditor                                                                                              28,000 - 35,000       23.00 - 31.00
     Newly Qualified Accountant                                                                                    24,000 - 28,000       19.00 - 25.00
     Payroll Manager                                                                                               20,000 - 30,000       16.00 - 25.00
     Credit Manager                                                                                                20,000 - 30,000       16.00 - 25.00



     PART-QUALIFIED
     JOB TITLE                                                                                                     NI £                  NI £ p/h
     Part–Qualified Accountant                                                                                     22,000 - 30,000       18.00 - 25.00
     Assistant Accountant                                                                                          18,000 - 25,000       15.00 - 23.00
     Bookkeeper                                                                                                    18,000 - 22,000       14.00 - 19.00
     Accounts Assistant                                                                                            16,000 - 20,000       12.50 - 18.00
     Credit Controller                                                                                             16,000 - 22,000       12.50 - 19.00
     Payroll Administrator                                                                                         16,000 - 20,000       12.50 - 18.00
     Accounts Payable                                                                                              15,000 - 18,000       11.00 - 17.00
     Accounts Receivable                                                                                           15,000 - 18,000       11.00 - 17.00




 The temporary and contract market in Northern Ireland has slowed significantly throughout 2010. With cost reduction still the key focus for many businesses,
 interim rates have reduced considerably. Candidates have to be extremely flexible with both roles and salary expectations. Supply still exceeds demand and in
 the current climate, the main focus of many candidates is to remain in continuous employment.

 There has been a general reduction in the number of temporary and contract roles across the board as many roles are simply being absorbed internally to reduce
 overheads. Demand is still high for maternity cover, but candidates are more often brought in on a fixed term contract as opposed to the client paying out a
 premium hourly rate.

 There will always be a demand for interim staff, however in the current climate the onus is still on the candidate as cost reduction remains high on the agenda
 for many businesses especially within the SME market.




08
ACCOUNTANCY - FINANCIAL SERVICES
 QUALIFIED
  JOB TITLE                                                                                                                            NI £
  Chief Financial Officer                                                                                                              60,000 - 80,000
  Financial Director                                                                                                                   45,000 - 65,000
  Financial Controller                                                                                                                 40,000 - 55,000
  Finance Manager                                                                                                                      30,000 - 40,000
  Internal Audit Manager                                                                                                               35,000 - 45,000
  Internal Auditor                                                                                                                     30,000 - 40,000
  Regulatory Reporting Manager                                                                                                         35,000 - 45,000
  Regulatory Accountant                                                                                                                28,000 - 35,000
  Project Accountant                                                                                                                   30,000 - 40,000
  Systems Accountant                                                                                                                   30,000 - 40,000
  Credit Control Manager                                                                                                               25,000 - 35,000
  Treasury Accountant                                                                                                                  28,000 - 35,000
  Senior Financial Analyst                                                                                                             28,000 - 35,000
  Financial / Business Analyst                                                                                                         25,000 - 30,000
  Group Accountant                                                                                                                     35,000 - 45,000
  Senior Financial Accountant                                                                                                          30,000 - 40,000
  Financial Accountant                                                                                                                 28,000 - 35,000
  Senior Management Accountant                                                                                                         30,000 - 40,000
  Management Accountant                                                                                                                28,000 - 35,000
  Newly Qualified Accountant                                                                                                           24,000 - 30,000



 PART-QUALIFIED
  JOB TITLE                                                                                                                            NI £
  Finalist                                                                                                                             23,000 - 28,000
  Part-Qualified Internal Auditor                                                                                                      20,000 - 25,000
  Part-Qualified Accountant                                                                                                            20,000 - 25,000
  Accounts Payable                                                                                                                     15,000 - 18,000
  Accounts Receivable                                                                                                                  15,000 - 18,000
  Accounts Assistant                                                                                                                   16,000 - 20,000
  Credit Controller                                                                                                                    16,000 - 22,000
  Graduate                                                                                                                             14,000 - 18,000




2010 has seen very little movement within the financial services sector in Northern Ireland. Candidates are very reluctant to move at the moment, considering
the current economic climate as there are very limited accountancy opportunities within the market place.

Pay freezes were still in place throughout 2010 and bonus payments are almost non-existent across many organisations. 2011 should see signs of improvement
however, as the market stabilises and salaries become more competitive, resulting in improved salaries and the return of nominal bonus payments.




                                                                                                                                                                09
BANKING
     TREASURY
     JOB TITLE                                                 NI £
     Head of Treasury                                          68,000 - 85,000
     Treasury Operations Manager                               50,000 - 65,000
     Treasury Dealer                                           30,000 - 50,000
     Treasury Assistant Manager                                28,000 - 38,000
     Treasury Officer                                          18,000 - 26,000



     SENIOR / MID MANAGEMENT
     JOB TITLE                                                 NI £
     Head of Credit                                            65,000 - 80,000
     Head of Operations                                        60,000 - 80,000
     Senior Lending Manager                                    55,000 - 70,000
     Senior Operations Manager                                 50,000 - 65,000
     Senior Risk Manager                                       50,000 - 65,000
     Corporate Lending Manager                                 40,000 - 55,000
     HNW Portfolio Management Consultant (2 - 5 years’ exp.)   40,000 - 60,000
     Senior Equity Analyst                                     40,000 - 60,000
     Senior Credit Analyst                                     35,000 - 45,000
     Credit Analyst                                            25,000 - 35,000
     Senior Corporate Lender                                   45,000 - 60,000
     Senior Commercial Lender                                  40,000 - 55,000
     Corporate Lender                                          30,000 - 45,000
     Commercial Lender                                         28,000 - 40,000
     Equity Analyst                                            32,000 - 45,000
     Risk Analyst                                              25,000 - 35,000
     Operations Supervisor                                     28,000 - 38,000
     Loans / Credit Administrator                              15,000 - 23,000
     Graduate                                                  15,000 - 22,000



     COMPLIANCE (ACROSS ALL BANKING SECTORS)
     JOB TITLE                                                 NI £
     Head of Compliance                                        65,000 - 80,000
     Compliance Manager (5 - 7 years’ exp.)                    45,000 - 58,000
     Compliance Manager (3 - 5 years’ exp.)                    35,000 - 45,000
     Compliance Officer (2 - 3 years’ exp.)                    22,000 - 30,000
     Compliance Officer (1 - 2 years’ exp.)                    18,000 - 22,000
     AML Officer                                               20,000 - 30,000
     Fraud Risk Manager                                        25,000 - 40,000
     Fraud Risk Officer                                        18,000 - 25,000




10
BANKING
 FINANCIAL SERVICES – SALES & MARKETING
  JOB TITLE                                                                                                                                NI £
  Banking Manager                                                                                                                          38,000 - 53,000
  Banking Sales Executive                                                                                                                  25,000 - 35,000
  Senior Wealth Manager                                                                                                                    50,000 - 70,000
  Wealth Manager                                                                                                                           35,000 - 53,000
  Financial Advisor                                                                                                                        24,000 - 40,000
  Senior Portfolio Manager                                                                                                                 45,000 - 65,000
  Portfolio Manager                                                                                                                        35,000 - 45,000
  Stockbroker                                                                                                                              35,000 - 50,000
  Junior Stockbroker                                                                                                                       25,000 - 35,000
  FX Sales Trader                                                                                                                          30,000 - 45,000
  Equity / Bond Sales Trader                                                                                                               30,000 - 48,000
  Pension / Investment Sales                                                                                                               25,000 - 35,000
  Head of Marketing                                                                                                                        45,000 - 60,000
  Marketing Manager                                                                                                                        35,000 - 45,000
  Marketing Executive                                                                                                                      18,000 - 28,000
  Product Manager                                                                                                                          35,000 - 45,000
  Senior Mortgage Sales Manager                                                                                                            32,000 - 50,000
  Mortgage Sales Executive                                                                                                                 19,000 - 25,000
  Bancassurance Advisor                                                                                                                    22,000 - 35,000




2010 has been a year of change for the banking sector within Northern Ireland from both an operational and organisational standpoint. Regulatory governance,
state intervention and incessant media / public interest have altered how banks operate. Meanwhile, continued re-structures, recruitment embargoes and
changing business needs have led to uncertainty for employer and employee alike.

Brightwater has seen an increase in external staff recruitment albeit conservative and limited to niche areas or interim roles to support short-term requirements.
The local market is now vacancy driven and has seen some movement within the international banks in the form of Wealth and Corporate Banking requirements.

Contract roles have arisen to aid department workloads caused by urgent credit work-outs and NAMA interventions. Companies are cautious in selection with
increasingly more focus on strong credit skills and compliance as well as commercial capability. However, banks are now looking to the future with the positivity
in the SE of England spreading and the previously delayed growth plans likely to come to fruition in 2011.

In 2010, candidates have in some cases opted for contract roles to achieve more security than their current permanent positions. Salaries continue to be frozen
in some parts with bonuses a distant memory. Nevertheless, candidate flow has increased in the last few months of 2010 with candidates once more looking at
the marketplace not only for job security but for future prospects and progression and we expect this to continue well into 2011.




                                                                                                                                                                 11
INFORMATION TECHNOLOGY - PERMANENT
     EXECUTIVE
     JOB TITLE                                                 NI £
     Chief Technical Officer                                   70,000 - 100,000
     Operations Manager                                        50,000 - 60,000
     Head of IT Function                                       55,000 - 65,000



     SOFTWARE DEVELOPMENT
     JOB TITLE                                                 NI £
     Engineering / Development Manager                         45,000 - 60,000
     Principal Developer / Technical Team Lead (J2EE / .Net)   40,000 - 55,000
     Oracle Applications Consultant (Technical / Functional)   40,000 - 50,000
     C / C++ Developer                                         28,000 - 45,000
     Java Developer                                            22,000 - 40,000
     C# Developer                                              20,000 - 40,000
     .Net Developer                                            18,000 - 40,000
     Web Developer                                             18,000 - 30,000
     Database Developer (Oracle / SQL Server / Sybase)         30,000 - 40,000
     Multimedia / Graphical / Web Designer                     23,000 - 35,000
     Technical Writer / Editor                                 18,000 - 30,000
     Delphi Developer                                          25,000 - 40,000
     User Interface Specialist                                 20,000 - 40,000
     Groovy on Grails Developer                                25,000 - 45,000



     SYSTEM ANALYSIS
     JOB TITLE                                                 NI £
     Business Systems Analyst / Consultant                     28,000 - 45,000
     QA / Test Manager                                         35,000 - 50,000
     Principal Engineer / Systems Architect                    45,000 - 70,000
     Software Test / QA Engineer                               20,000 - 35,000
     Business Intelligence Consultant                          30,000 - 50,000
     Datawarehousing Consultant                                35,000 - 55,000



     IT / PROJECT MANAGEMENT
     JOB TITLE                                                 NI £
     Programme Manager                                         45,000 - 60,000
     Senior Project Manager                                    45,000 - 60,000
     Project Manager                                           30,000 - 50,000
     Product Manager                                           40,000 - 60,000
     Management Consultant                                     28,000 - 60,000




12
INFORMATION TECHNOLOGY - PERMANENT
 SUPPORT / ADMINISTRATION
  JOB TITLE                                                                                                                                   NI £
  Database Administrator (Oracle / SQL Server / Sybase)                                                                                       30,000 - 50,000
  Unix / Linux Administrator                                                                                                                  25,000 - 40,000
  Network / Systems Administrator                                                                                                             25,000 - 50,000
  Network Engineer                                                                                                                            25,000 - 50,000
  Help Desk Support                                                                                                                           16,000 - 25,000
  Application Support Consultant                                                                                                              22,000 - 35,000
  Virtualisation Engineer                                                                                                                     25,000 - 37,000
  Infrastructure Manager                                                                                                                      30,000 - 42,000



 LOCALISATION / TECHNICAL WRITING
  JOB TITLE                                                                                                                                   NI £
  Localisation Project Manager                                                                                                                30,000 - 45,000
  Localisation Engineer                                                                                                                       20,000 - 25,000
  Localisation QA Engineer                                                                                                                    20,000 - 35,000



 ERP CONSULTANCY / SPECIALIST ROLES
  JOB TITLE                                                                                                                                   NI £
  SAP Consultant (Functional / Technical)                                                                                                     25,000 - 40,000
  SAP Basis Consultant                                                                                                                        35,000 - 55,000
  Oracle App (Functional / Technical)                                                                                                         35,000 - 55,000




2010 has been a surprisingly buoyant year within the NI IT sector, with a number of large blue chip organisations recruiting a significant volume of roles. It’s true
to say that IT in recent years was impacted to a much lesser degree than other disciplines as the recovery in job flow is unprecedented. No other sector within
the NI marketplace reflects the number of multiple open requirements within clients that IT does.

Despite this, 2010 still posed a number of different challenges for employers and recruiters alike. The most difficult obstacle in NI was and continues to be the
finite number of candidates in the NI marketplace, reflecting potential candidates’ reluctance to move in what is still seen to be precarious market / economic
conditions. It would be fair to say that many candidates are still nervous to make the decision to leave the position they are currently in.

As a result, this has increased the importance of the contingent recruiter, as job advertisements (both press and on-line) prove to be less effective in attracting
relevant resources. The majority of candidates that Brightwater has placed within IT in 2010 have been passive candidates ie; those who are not actively looking
for a new position in earnest, so therefore not actively looking at publications and on-line job advertisements. These candidates tend to be looking specifically for
the “right” position, which matches their own personal criteria. This means that the emphasis in terms of recruitment is more on recruiters understanding the
specific role and also their client environment / business much more fully, in order to portray the opportunity in more detail to candidates. This is more apparent
within the development marketplace than the infrastructure sector, as core development skills are at a premium locally.




                                                                                                                                                                    13
INFORMATION TECHNOLOGY - CONTRACT
      EXECUTIVE
       JOB TITLE                                                                                                                NI £ Daily
       Chief Technical Officer                                                                                                  500
       Operations Manager                                                                                                       400
       Head of IT Function                                                                                                      450



      SOFTWARE DEVELOPMENT
       JOB TITLE                                                                                                                NI £ Daily
       Engineering / Development Manager                                                                                        450
       Principal Developer / Technical Team Lead (J2EE / .Net)                                                                  400
       Oracle Applications Consultant (Technical / Functional)                                                                  375
       C / C++ Developer                                                                                                        350
       Java Developer                                                                                                           350
       C# Developer                                                                                                             300
       .Net Developer                                                                                                           300
       Web Developer                                                                                                            250
       Database Developer (Oracle / SQL Server / Sybase)                                                                        350
       Multimedia / Graphical / Web Designer                                                                                    100
       Technical Writer / Editor                                                                                                150
       Delphi Developer                                                                                                         300
       User Interface Specialist                                                                                                300
       Groovy on Grails Developer                                                                                               300



      SYSTEM ANALYSIS
       JOB TITLE                                                                                                                NI £ Daily
       Business Systems Analyst / Consultant                                                                                    375
       QA / Test Manager                                                                                                        400
       Principal Engineer / Systems Architect                                                                                   400
       Software Test / QA Engineer                                                                                              300
       Business Intelligence Consultant                                                                                         350
       Datawarehousing Consultant                                                                                               350



      IT / PROJECT MANAGEMENT
       JOB TITLE                                                                                                                NI £ Daily
       Programme Manager                                                                                                        450
       Senior Project Manager                                                                                                   425
       Project Manager                                                                                                          400
       Product Manager                                                                                                          350
       Management Consultant                                                                                                    400


     The above rates are inclusive of the candidate’s pay, employer’s NI, holiday pay, payroll charges and Brightwater’s management fee.




14
INFORMATION TECHNOLOGY - CONTRACT
 SUPPORT / ADMINISTRATION
  JOB TITLE                                                                                                                                NI £ Daily
  Database Administrator (Oracle / SQL Server / Sybase)                                                                                    300
  Unix / Linux Administrator                                                                                                               250
  Network / Systems Administrator                                                                                                          150
  Network Engineer                                                                                                                         150
  Help Desk Support                                                                                                                        80
  Application Support Consultant                                                                                                           150
  Virtualisation Engineer                                                                                                                  250
  Infrastructure Manager                                                                                                                   300



 LOCALISATION / TECHNICAL WRITING
  JOB TITLE                                                                                                                                NI £ Daily
  Localisation Project Manager                                                                                                             250
  Localisation Engineer                                                                                                                    200
  Localisation QA Engineer                                                                                                                 200



 ERP CONSULTANCY / SPECIALIST ROLES
  JOB TITLE                                                                                                                                NI £ Daily
  SAP Consultant (Functional / Technical)                                                                                                  300
  SAP Basis Consultant                                                                                                                     300
  Oracle App (Functional / Technical)                                                                                                      250


The above rates are inclusive of the candidate’s pay, employer’s NI, holiday pay, payroll charges and Brightwater’s management fee.



Salaries have largely not fallen within the development sector, and there is increasing evidence of a shift upwards as counter-offers are becoming more prevalent.
This is a real reflection of the importance for companies to both attract and retain development staff locally. The infrastructure sector locally has experienced
a distinct drop in salary in 2009 and the early part of 2010 as there were so many more infrastructure candidates with very limited opportunities witnessed,
coupled with the fact that the temporary market within infrastructure saw a substantial drop in job numbers.

In 2011, we see the trends highlighted to continue, where development skills are at a premium and the market within IT is highly competitive. As we move
through quarter 1 of 2011 there will be more requirements than candidates on the marketplace but we believe that this will start to balance out in the last two
quarters of 2011, when the economy has stabilised and more confidence returns within the candidate community. Due to lack of candidate abundance, we
have seen an increase of contract roles through the last quarter of 2010 and we expect this trend to continue throughout 2011.




                                                                                                                                                                 15
PRODUCTION & MANUFACTURING
     MANAGERIAL
     JOB TITLE                                                                                                                         NI £
     Managing Director                                                                                                                 80,000 - 100,000
     Technical Director                                                                                                                50,000 - 70,000
     General Manager                                                                                                                   70,000 - 90,000
     Operations Manager                                                                                                                40,000 - 60,000
     Production Manager                                                                                                                30,000 - 40,000
     Maintenance Manager                                                                                                               30,000 - 40,000
     Process Improvement Manager                                                                                                       30,000 - 45,000
     NPD Manager                                                                                                                       30,000 - 40,000
     Technical Manager                                                                                                                 30,000 - 40,000
     NPI Manager                                                                                                                       30,000 - 40,000
     Quality Manager                                                                                                                   30,000 - 45,000
     Environmental, Health & Safety Manager                                                                                            30,000 - 50,000
     Project Manager                                                                                                                   30,000 - 40,000
     Design Manager                                                                                                                    30,000 - 40,000
     Service Manager                                                                                                                   30,000 - 35,000
     Facilities Manager                                                                                                                28,000 - 38,000



     ENGINEERING & TECHNICAL
     JOB TITLE                                                                                                                         NI £
     Project Engineer                                                                                                                  20,000 - 32,000
     Process Improvement Engineer                                                                                                      20,000 - 32,000
     Process Engineer                                                                                                                  20,000 - 32,000
     NPI Engineer                                                                                                                      20,000 - 32,000
     Design Engineer                                                                                                                   20,000 - 35,000
     Quality Engineer                                                                                                                  20,000 - 32,000
     Health & Safety Engineer                                                                                                          20,000 - 30,000
     Maintenance Engineer                                                                                                              20,000 - 32,000
     Commissioning / Validation Engineer                                                                                               20,000 - 32,000
     Automation / Controls Engineer                                                                                                    28,000 - 38,000
     Service Engineer                                                                                                                  20,000 - 25,000
     Facilities Technician                                                                                                             18,000 - 25,000
     NPD Technologist                                                                                                                  18,000 - 25,000
     QA / QC Technician                                                                                                                18,000 - 25,000
     Laboratory Technician                                                                                                             18,000 - 25,000
     Draughtsman                                                                                                                       18,000 - 25,000




 The Northern Ireland engineering sector has come under scrutiny over the last 12 months with the level of redundancies slowing but still happening. The FMCG
 sector has remained buoyant as the world markets pick up and companies who export their product range are finding their feet again.

 Even though unemployment is at an all time high, the market for niche technical staff is still strong. Some organisations who had to make redundancies are
 now seeking to recruit individuals on a contract basis. R&D remains strong across the province as companies continue to be at the forefront of engineering
 excellence. Reduced working hours have almost completely returned to normal and there is a feeling of optimism in most areas. The renewable energy sector
 has emerged as the area that has seen the most growth in 2010. Most companies associated with wind energy, tidal energy or energy storage have successfully
 recruited staff this year and will continue well into 2011.

 In summary, the beginning of 2010 was quite difficult with things improving towards the end of the year. 2011 is looking like we will see the most dramatic
 changes in the market offering the most stable work environment we have seen for the last number of years.



16
SUPPLY CHAIN & LOGISTICS
 SUPPLY CHAIN
  JOB TITLE                                                                                                                                  NI £
  Director of Operations                                                                                                                     50,000 - 60,000
  Head of Supply Chain                                                                                                                       40,000 - 60,000
  General Manager                                                                                                                            35,000 - 60,000
  Operations Manager                                                                                                                         30,000 - 40,000
  Materials Manager                                                                                                                          25,000 - 35,000
  Commodity Manager                                                                                                                          25,000 - 35,000
  Procurement Manager                                                                                                                        25,000 - 35,000
  Procurement Specialist                                                                                                                     18,000 - 28,000
  Procurement Officer                                                                                                                        15,000 - 23,000
  Inventory Manager                                                                                                                          18,000 - 28,000
  Inventory Controller / Analyst                                                                                                             13,000 - 17,000
  Demand Planner                                                                                                                             18,000 - 28,000
  Supply Chain Analyst                                                                                                                       13,000 - 25,000
  Senior Buyer                                                                                                                               25,000 - 35,000
  Buyer                                                                                                                                      15,000 - 25,000



 LOGISTICS
  JOB TITLE                                                                                                                                  NI £
  Director of Operations                                                                                                                     45,000 - 60,000
  General Manager                                                                                                                            35,000 - 50,000
  Logistics / Transport Manager                                                                                                              18,000 - 28,000
  Transport Supervisor                                                                                                                       15,000 - 27,000
  Warehouse Manager                                                                                                                          18,000 - 30,000
  Warehouse Supervisor                                                                                                                       16,000 - 23,000
  Logistics Co-ordinator                                                                                                                     15,000 - 20,000




In the Northern Irish market place, there is an ever increasing understanding of the strategic role that supply chain has to play in growing effective and efficient
companies. Apart from the sales process, the supply chain is the most instrumental part of the delivery system.

The supply chain function in any business has always been a “cost”. However, there is increased awareness that a successful supply chain is the key to managing
overheads, margins and cost within a business. This has led to increased formalisation of the supply chain function in business.

The challenge in supply chain is balancing the risks of demand and supply. Companies are looking to reduce stocks held in inventory, but recognise the
importance of planning more rigorously in order to ensure continuity of supply. Service level agreements with key suppliers ensure a high level of transparency
in vendor management as well as an easily managed purchasing process.

The “value-add” proposition of a new hire is the primary driver of any recruitment exercise. Businesses cannot afford to add skills which will not have a tangible
influence on operating cost, efficiency or bottom line. Although in 2010 we have seen high unemployment statistics, the availability of suitably qualified and
experienced procurement professionals and supply chain analysts is shrinking fast, belying the general impression that there are large volumes of adequately
qualified and experienced specialists on the live register.

The recruitment challenge in 2011 will remain attracting the most suitably qualified candidates from an ever decreasing pool in order to support the need for
the further development of formalised supply chain management in Northern Ireland.




                                                                                                                                                                   17
SALES & MARKETING
     IT SALES
     JOB TITLE                               NI Basic £        NI OTE £
     Sales Director                          45,000 - 60,000   90,000 - 100,000
     Business Development Manager            28,000 - 35,000   55,000 - 70,000
     Account Manager                         25,000 - 33,000   33,000 - 40,000
     Field Sales                             18,000 - 28,000   35,000 - 55,000
     Internal Sales                          15,000 - 19,000   19,000 - 24,000



     FMCG SALES
     JOB TITLE                               NI Basic £        NI OTE £
     National Sales Director                 45,000 - 55,000   60,000 - 80,000
     National Sales Manager                  37,000 - 45,000   45,000 - 55,000
     Area Sales Manager                      30,000 - 35,000   40,000 - 45,000
     Key Account Manager                     23,000 - 27,000   30,000 - 35,000
     Field Sales Rep.                        20,000 - 30,000   24,000 - 30,000
     Van Sales Representative                14,000 - 16,000   17,000 - 20,000
     Merchandiser                            12,000 - 18,000   N/A



     SERVICE & OTHER SECTORS
     JOB TITLE                               NI Basic £        NI OTE £
     Sales Director                          45,000 - 55,000   60,000 - 80,000
     Sales Manager                           30,000 - 40,000   45,000 - 55,000
     Area Sales Manager                      27,000 - 35,000   38,000 - 45,000
     Key Account Manager                     25,000 - 35,000   35,000 - 39,000
     Account Manager                         20,000 - 25,000   28,000 - 33,000
     Field Sales Executive                   20,000 - 25,000   25,000 - 35,000
     Telesales Executive                     15,000 - 17,000   22,000 - 27,000



     BUSINESS TO BUSINESS SECTORS
     JOB TITLE                               NI Basic £        NI OTE £
     Account Director                        45,000 - 60,000   60,000 - 80,000
     Account Manager                         30,000 - 40,000   40,000 - 50,000
     Key Account Manager                     25,000 - 30,000   30,000 - 38,000
     Field Sales Executive                   18,000 - 28,000   28,000 - 39,000
     Internal Sales Executive                15,000 - 19,000   19,000 - 24,000
     Lead Generator                          16,000            19,000



     SALES SUPPORT
     JOB TITLE                               NI Basic £        NI OTE £
     Sales Administrator (> 3 years’ exp.)   15,000 - 18,500   N/A
     Sales Administrator (< 3 years’ exp.)   13,000 - 16,000   N/A




18
SALES & MARKETING
 MARKETING
  JOB TITLE                                                                                                                                  NI £
  Marketing Director                                                                                                                         45,000 - 60,000
  Marketing Manager                                                                                                                          27,000 - 35,000
  Marketing Executive                                                                                                                        18,000 - 27,000
  Marketing Assistant                                                                                                                        13,000 - 17,000
  Brand Manager                                                                                                                              21,000 - 31,000
  Assistant Brand Manager                                                                                                                    18,000 - 25,000
  PR Executive                                                                                                                               14,000 - 21,000




Salaries in the Sales & Marketing sector in Northern Ireland were relatively unchanged as uncertainty continued from 2009 to early 2010. Opportunities across
the province remained relatively limited and the market can still be regarded for the most part as essentially client driven.

There have been instances where the apparent pool of skilled professionals available fails to match up with the increasingly strict criteria clients are now
demanding. Client expectations locally have increased substantially and successful candidates must be at least 90% fit for purpose (against essential criteria)
with proven track records. The level of uncertainty in the employed candidate market has in some instances, translated to a slight shift upwards in salaries
awarded for more specific roles as employers retain skilled staff.

Overall, caution remains in both candidate and employer markets. Candidates are carefully considering their career paths and employability. Those in employment
are, in the main, moving only to further enhance their specific industry skill set or to increase job security.

Clients also remain guarded with an acute awareness of attracting only an exact resource to their requirements. The trend to consider individuals with experience
gained only within their specific industry area remains and a focus on candidate tenure with previous employers is increasingly apparent. In the last quarter of
2010, we have seen an increase in permanent opportunities, albeit with much enhanced criteria. Specific sectors performing well include ICT, manufacturing
engineering and bio-technologies.

An interesting trend witnessed, presumably in direct correlation with our specific focus on exports as a geographical area, is the increased demand for individuals
offering at least one other major European language. Never before have we seen as many requirements for candidates with language skills and it reflects both
the diverse nature of the private sector here in NI and the strategic use of NI as a staging post for companies who wish to increase their European client base.

It’s felt that the private sector, where the vast majority of opportunities occur, will continue to experience growth for the final quarter of 2010 and more
substantial sustained growth in 2011. Employers have indicated that their future plans to recruit in this area, for the most part, reflect this. In general, we have
witnessed increased optimism amongst our clients that the economy has stabilised in 2010 generally and we forecast increased opportunity to grow in 2011.




                                                                                                                                                                   19
LEGAL
     PRACTICE
     JOB TITLE                                                                                                                             NI £
     Salaried Partner                                                                                                                      48,000 - 82,000
     6 - 9 years’ PQE                                                                                                                      43,000 - 65,000
     3 - 6 years’ PQE                                                                                                                      28,000 - 49,000
     1 - 3 years’ PQE                                                                                                                      22,000 - 32,000
     Newly Qualified Solicitor                                                                                                             20,000 - 27,000
     Company Secretary Qualified                                                                                                           27,000 - 32,000
     Company Secretary Part-Qualified                                                                                                      16,000 - 21,000
     Legal Executive / Paralegal                                                                                                           15,000 - 21,000



     IN-HOUSE
     JOB TITLE                                                                                                                             NI £
     Head of Legal                                                                                                                         48,000 - 120,000
     Senior Lawyer                                                                                                                         43,000 - 65,000
     Legal Counsel                                                                                                                         38,000 - 48,000
     Funds Lawyer                                                                                                                          45,000 - 65,000
     Regulatory Lawyer                                                                                                                     38,000 - 63,000
     Company Secretary                                                                                                                     43,000 - 67,000
     Legal Executive                                                                                                                       20,000 - 24,000




 The legal sector across Northern Ireland has experienced mixed fortunes in 2010. The litigation, energy and banking/insolvency markets have naturally proved
 the most buoyant with movement occurring at a senior level as firms attempt to align themselves to maximise these markets.

 NAMA projects, secondments and related work have proved invaluable in supporting the industry when opportunities for property solicitors looked bleak.
 However, as we approach the final tranche at the start of 2011 it will be an anxious time for many.

 There has also been a trend towards bringing the legal function in-house across Northern Ireland notably within the technology and energy fields, with specialist
 lawyers in these fields being highly sought after and we expect this trend to continue throughout 2011.

 Signs of growth at the start of the summer in 2010 following the General Elections were encouraging but as we enter the last quarter, the shape of recovery is
 relatively unknown. The future for strong lawyers within more specialised fields remains constant in all markets. As the wider UK market improves, the ripples
 will reach Northern Ireland in the coming months, with the private sector being expected to absorb where the public is squeezed.




20
OFFICE SUPPORT - TEMPORARY & CONTRACT
  JOB TITLE                                                                                                                                 NI £ p/h
  Office Manager                                                                                                                            14.50 - 20.15
  Office Junior                                                                                                                              9.55 - 10.08
  Senior PA / Executive Assistant                                                                                                           12.90 - 16.12
  Junior PA / Executive Assistant                                                                                                           11.25 - 12.90
  Receptionist (3 - 5 years’ exp.)                                                                                                          10.48 - 12.85
  Receptionist (0 - 2 years’ exp.)                                                                                                           9.55 - 10.08
  Switchboard Operator                                                                                                                      10.48 - 12.85
  Administrator (3 - 5 years’ exp.)                                                                                                         12.85 - 14.50
  Administrator (0 - 2 years’ exp.)                                                                                                          9.65 - 12.08
  Secretary                                                                                                                                 11.28 - 14.50
  Team Secretary                                                                                                                             9.30 - 14.50
  Medical Secretary                                                                                                                         11.28 - 12.48
  Legal Secretary                                                                                                                           12.80 - 16.12
  Audio Typist                                                                                                                              11.28 - 13.70
  Helpdesk Administrator (> 3 years’ exp.)                                                                                                   9.67 - 11.28
  Helpdesk Administrator (< 3 years’ exp.)                                                                                                  11.28 - 12.85
  Customer Service Representative                                                                                                           10.45 - 12.85
  Customer Service Manager                                                                                                                  14.50 - 20.15
  Data Entry Administrator                                                                                                                   9.65 - 11.28
  Sales Administrator                                                                                                                       10.45 - 12.85


The above rates are inclusive of the candidate’s pay, employer’s NI, holiday pay, payroll charges and Brightwater’s management fee.



The Northern Ireland economy has been hit heavily in the past two years by the current economic climate but in recent months the job market has shown signs
of growth. While unemployment is still high, companies continue to recruit albeit at a slower pace. Areas which have shown growth in 2010 include IT, financial
services and engineering.

In 2009, the Northern Ireland market was dictated by an increase of employing interim temporary staff, rather than employing permanent staff. This flow of
temporary staff continued throughout all sectors in 2010 due to the fact of availability of candidates in the marketplace, flexibility and the skill base available
of support staff ranging from junior to senior level positions. The temporary market is very fast paced and companies insist on a quick turnaround. In 2010,
although temporary positions still arise more frequently, there has been a notable increase in permanent positions as confidence in the market grows.

In such a competitive job market, candidates with attractive skills sets are those with Word processing qualifications and those who have a solid, broad range of
administration skills and experience. Organisations are relying on multi-skilled administration staff to reduce costs and headcount. Maternities and project roles
are most commonplace for 2010 but intermittent day covers, especially for reception roles have become more frequent of late.

Our forecast for 2011 is that although there is growing confidence in the market and permanent positions are arising more frequently, companies will continue
to rely heavily on the temporary / contract option.




                                                                                                                                                                  21
OFFICE SUPPORT - PERMANENT
     PA & SECRETARIAL
     JOB TITLE                                NI £
     Executive / CEO Assistant                21,000 - 27,000
     Personal Assistant ( > 5 years’ exp.)    18,000 - 25,000
     Personal Assistant (3 - 5 years’ exp.)   16,000 - 20,000
     Personal Assistant (< 3 years’ exp.)     14,000 - 16,000
     Secretary (> 5 years’ exp.)              16,000 - 20,000
     Secretary ( 3 - 5 years’ exp.)           13,000 - 16,000
     Secretary (< 3 years’ exp.)              12,000 - 15,000
     Team Secretary                           15,000 - 18,000
     Medical Secretary                        14,000 - 17,000
     Site Secretary                           14,000 - 17,000



     LEGAL SUPPORT
     JOB TITLE                                NI £
     Legal PA                                 18,000 - 25,000
     Legal Secretary (> 5 years’ exp.)        16,000 - 21,000
     Legal Secretary (3 - 5 years’ exp.)      13,000 - 16,000
     Legal Secretary (< 3 years’ exp.)        12,000 - 16,000
     Legal Administrator / Receptionist       11,000 - 14,000
     Typist                                   11,000 - 14,000



     OFFICE ADMINISTRATION
     JOB TITLE                                NI £
     Office Manager (> 5 years’ exp.)         20,000 - 30,000
     Office Manager (< 5 years’ exp.)         18,000 - 25,000
     Senior Administrator (> 3 years’ exp.)   15,000 - 18,000
     Administrator (< 3 years’ exp.)          12,000 - 15,000
     Office Junior                            11,000 - 13,000
     Events Co-ordinator                      13,000 - 16,000
     Data Entry Operator                      11,000 - 13,000
     Cashier                                  12,000 - 15,000
     Audio Typist                             14,000 - 17,000



     OFFICE SUPPORT
     JOB TITLE                                NI £
     Front Office Manager (> 5 years’ exp.)   17,000 - 20,000
     Receptionist (> 3 years’ exp.)           13,000 - 16,000
     Receptionist (< 3 years’ exp.)           11,000 - 14,000
     Switchboard Operator                     11,000 - 14,000




22
OFFICE SUPPORT - PERMANENT
 FACILITIES / MAILROOM
  JOB TITLE                                                                                                                             NI £
  General Services / Facilities Manager                                                                                                 18,000 - 20,000
  General Services / Facilities Supervisor                                                                                              16,000 - 19,000
  General Services / Facilities Administrator                                                                                           12,000 - 15,000



 CUSTOMER SERVICE
  JOB TITLE                                                                                                                             NI £
  Call Centre Manager                                                                                                                   25,000 - 35,000
  Customer Service Manager                                                                                                              18,000 - 25,000
  Customer Services Team Lead                                                                                                           16,000 - 19,000
  Customer Service Agent (> 3 years’ exp.)                                                                                              14,000 - 16,000
  Customer Service Agent (< 3 years’ exp.)                                                                                              13,000 - 16,000
  Bilingual Customer Service Agent                                                                                                      13,000 - 15,000
  Sales Administrator                                                                                                                   12,000 - 16,000




Permanent recruitment in the Northern Ireland economy has taken a back seat over the last two years but as confidence in the market and inward investment
grows, there have been encouraging signs of growth.

This has been particularly evident given the marked increase in specialist roles such as project or programme roles, legal secretaries and office managers.
Generally multi-skilled candidates are the most attractive to employers across the board as they can turn their hands to many activities – keeping costs and
head counts low for companies. Generalist administrative roles haven’t been plentiful in 2010 as workloads tend to be spread over a number of staff. Only on
occasions where the admin team is very small, will leavers or those on maternity leave be replaced.

Within the Northern Ireland market there are some superb candidate skill sets available across the office support arena. Candidates currently in employment are
now considering a career move as confidence in the permanent market grows. With the increasingly competitive nature of the job market, candidates need to
set themselves apart from their competition with well researched and presented CVs / applications, keen enthusiasm and a well prepared interview performance.

Where previously companies may have been inclined to advertise directly themselves, now due to the potential volume of response where the calibre is
questionable, they are using agencies as their 1st short list tier. This is especially the case with smaller organisations where time is precious.

Our forecast for the coming year is that increased interest from organisations wanting to invest in Northern Ireland and an increase in tourism will see a slow
but significant growth in the market in 2011.




                                                                                                                                                                  23
DUBLIN                                           BELFAST                                          CORK
       36 Merrion Square, Dublin 2                       51-53 Adelaide St., Belfast                         49 South Mall, Cork
          T. 00 353 1 662 1000                               T. 028 90 325 325                             T. 00 353 21 422 1000
        E. dublin@brightwater.ie                       E. belfast@brightwaterNI.com                        E. cork@brightwater.ie
           www.brightwater.ie                             www.brightwaterNI.com                              www.brightwater.ie



This survey was conducted by Brightwater in October 2010. Companies from SME businesses to blue chip organisations participated in this
survey. It is anticipated that this information will reflect the whole of the Northern Irish market for the year October 2010 to October 2011.

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Salary Survey

  • 1. Northern Ireland ACCOUNTANCY / FINANCE TECHNICAL SERVICES PROFESSIONAL SERVICES Accountancy IT Human Resources ......................................3 Public Practice & Taxation .......................... 6 Permanent ................................................. 12 Insurance ..................................................... 4 General ........................................................ 7 Contract ..................................................... 14 Sales & Marketing .................................... 18 Temporary & Contract ............................... 8 Technical Legal .......................................................... 20 Financial Services ........................................ 9 Production & Manufacturing ...................16 BRIGHTWATER SUPPORT Banking ..................................................... 10 Supply Chain & Logistics ...........................17 Office Support Temporary & Contract .............................. 21 Permanent ................................................. 22
  • 2. SALARY SURVEY 2011 Northern Ireland This year we conducted hundreds of telephone interviews and face to face meetings to establish our findings. What became clear is that employers are still focussed on keeping salaries down, but it has become a case of supply and demand. Where there is a dearth of talent, salaries have been forced up and where there is over-supply they have not. Overall, salaries stabilised in 2010 but bonuses and benefits did not return. This means that net remuneration is still down, but now stable. Quarter 2 saw a big turnaround when employers in niche areas found they could not easily recruit the staff they wanted and were forced to compete again for talent. However, the new coalition Government’s austerity plans literally stopped growth in its tracks and from July, hiring slowed again and candidates stopped moving. Throughout 2010, salaries generally remained flat, except in Information Technology and for niche roles in other sectors. Information Technology has definitely bucked the trend where there are more vacancies than top applicants and employers have been forced to pay for new talent or reward existing staff in order to retain their services. Overall, there has been little movement in the jobs market for a couple of years with few jobs, or candidates on the market. With unemployment currently standing at about 7% and set to grow slightly, we don’t expect salaries to rise significantly in 2011 but we do expect bonuses to return at the end of the year as the economy improves. If you have any questions about our Salary Survey, please contact us at salaries@brightwaterNI.com David Bloch Managing Director 02
  • 3. HUMAN RESOURCES GENERALIST HR JOB TITLE NI £ HR Director 55,000 - 85,000 Senior HR Manager 42,000 - 55,000 HR Manager / Business Partner 30,000 - 50,000 HR Consultant 35,000 - 55,000 HR Generalist 20,000 - 30,000 HR Officer 18,000 - 28,000 HR Assistant 14,000 - 17,000 HR Administrator 12,000 - 16,000 HR Graduate 12,000 - 14,000 LEARNING & DEVELOPMENT JOB TITLE NI £ Learning & Development Director 50,000 - 65,000 Learning & Development Manager 30,000 - 45,000 Trainer 25,000 - 35,000 Training Officer / Co-ordinator 18,000 - 25,000 Training Administrator 14,000 - 17,000 COMPENSATION & BENEFITS / RECRUITMENT JOB TITLE NI £ Compensation & Benefits Manager 50,000 - 65,000 Compensation & Benefits Specialist 35,000 - 45,000 Recruitment Manager 25,000 - 35,000 Recruitment Specialist 18,000 - 28,000 Recruitment Co-ordinator 16,000 - 20,000 KEY SPECIALIST AREAS JOB TITLE NI £ Organisational / Development Manager 40,000 - 65,000 IR / ER Manager 30,000 - 42,000 2010 has been a challenging year but despite the economic uncertainty, HR remains a key function within all organisations; its’ emphasis has simply changed. HR has become increasingly strategic as the typical “maintenance” HR role has evolved. There is an increased focus on business improvement/streamline projects, change management, TUPE, mergers & acquisitions and harmonisation. 2010 has also seen a continued increase in the temporary and contract market. Maternity covers, sickness absences and HR change projects have been a steady requirement throughout the year and this trend looks set to continue well into 2011. There has been some welcome movement in the permanent market place with a number of senior HR roles emerging; HR Manager, Head of HR and HR Business Partner. This development is very positive and will ensure continued activity at the senior levels, this rejuvenation has been long awaited. Confidence is slowly but surely improving and “passive” candidates are now thinking seriously about a career move and are more prepared to commit to a change. HR remains a popular career choice with universities and colleges being oversubscribed for CIPD courses. Attaining the CIPD qualification opens many more doors and it is still the employers’ preference when appointing across all levels. 2011 will see a change to the CIPD course framework and membership grading and HR Management graduates will no longer receive CIPD exemptions. It is uncertain as to what impact this might have in the marketplace and employers may need to reassess their professional qualification requirements for certain roles. There has been very little variation in salary levels this year. Some of the bands are very broad, especially the HR Officer, as this category tends to encompass the HR advisor and executive levels. Salary levels vary considerably dependant upon the size and profitability of the organisation. In conclusion, NI enjoys an excellent calibre of HR candidates and employers will continue to benefit from this high standard and increased choice. The NI HR job market remains temperamental with a continued steady flow of contract opportunities. As confidence grows, the increase in permanent roles should continue. 03
  • 4. INSURANCE GENERAL INSURANCE JOB TITLE NI £ Underwriting Manager (10+ years’ exp.) 50,000 - 65,000 Underwriting Manager (5 - 10 years’ exp.) 38,000 - 50,000 Underwriting Manager (3 - 5 years’ exp.) 30,000 - 37,000 Developmental Underwriter (10+ years’ exp.) 38,000 - 50,000 Developmental Underwriter (5 - 10 years’ exp.) 28,000 - 38,000 Underwriter – General (5 - 10 years’ exp) 25,000 - 37,000 Underwriter – General (3 - 5 years’ exp.) 20,000 - 25,000 Underwriter – General (1 - 3 years’ exp.) 15,000 - 22,000 GENERAL BROKING JOB TITLE NI £ Corporate Broker (10+ years’ exp.) 40,000 - 60,000 Corporate Broker (5 - 10 years’ exp.) 35,000 - 45,000 Corporate Broker (1 - 5 years’ exp.) 28,000 - 35,000 Corporate Servicing Executive (10 + years’ exp.) 35,000 - 45,000 Corporate Servicing Executive (5 - 10 years’ exp.) 28,000 - 35,000 Corporate Servicing Executive (1 - 3 years’ exp.) 24,000 - 28,000 Account Handler (5 - 10 years’ exp.) 25,000 - 30,000 Account Handler (3 - 5 years’ exp.) 19,000 - 25,000 Account Handler (1 - 3 years’ exp.) 16,000 - 20,000 Personal Lines ( 5 - 10 years’ exp.) 18,000 - 28,000 Personal Lines (3 - 5 years’ exp.) 16,000 - 19,000 Personal Lines (1 - 3 years’ exp.) 13,000 - 17,000 CLAIMS JOB TITLE NI £ Head of Claims 35,000 - 50,000 Senior Claims Handler (5 - 10 years’ exp.) 25,000 - 35,000 Claims Handler (3 - 5 years’ exp.) 20,000 - 30,000 Claims Handler (1 - 3 years’ exp.) 15,000 - 20,000 KEY SPECIALIST AREAS JOB TITLE NI £ Senior Business Analyst 32,000 - 45,000 Business Analyst 25,000 - 35,000 04
  • 5. INSURANCE LIFE & PENSIONS JOB TITLE NI £ Pensions Consultant (5 - 10 years’ exp.) 50,000 - 70,000 Pensions Consultant (3 - 5 years’ exp.) 40,000 - 50,000 Pensions Consultant (1 - 3 years’ exp.) 28,000 - 38,000 Pensions Administrator (3 - 5 years’ exp.) 23,000 - 30,000 Pensions Administrator (1 - 3 years’ exp.) 18,000 - 23,000 Life Administrator (3 - 5 years’ exp.) 19,000 - 26,000 Life Administrator (1 - 3 years’ exp.) 16,000 - 22,000 ACTUARY JOB TITLE NI £ Chief Actuary 65,000 - 80,000 Pensions Actuary Qualified 45,000 - 60,000 Pensions Actuary Part-Qualified 30,000 - 40,000 General Insurance in Northern Ireland like every industry has faced steep challenges over the last 24 months but has remained relatively stable in comparison with some sectors. Redundancies have in most cases been confined to insurers and technical roles which has in turn resulted in the local marketplace becoming evermore intermediary driven. Both national and local brokers continue to be pushed on prices by the dotcoms and their advertising campaigns as well as the emergence of supermarkets as a financial services one stop-shop. This, coupled with an increasingly cost-savvy general public means that brokers can no longer sell on service or efficiency alone. The outcome is a more bottom line-focused staff with recruitment focused around commercial capability. In 2010, insurance brokers have continued to recruit at advisor level but the year has seen few senior appointments. Brightwater has also seen a rise in appointments by technical intermediaries particularly in claims handling brought about by new contracts and by the severe weather at the start of the year. 2010 for Financial Planning has been a year of consolidation and preparation for the impending Retail Distribution Review in 2012. Although there is marked increase in support roles, there have been fewer intermediary appointments than in the general insurance market. Employers have high expectations of candidates in terms of qualifications (Diploma / AFPC) with advisors choosing to go one step further and attain Chartered Status or leave the industry altogether. Preference is given to candidates with existing client banks, however it is hoped that RDR will raise professional standards and improve public confidence in the quality of advice / service provided resulting in a better performing market. In spite of this, the end of 2010 has seen announcements of investment and growth plans within associated businesses from broking to pensions consultancy, with staffing taking place throughout 2011. This will be aided by a predicted minor rise in premiums and will further add to competition in attracting strong business generation talent. 05
  • 6. PUBLIC PRACTICE & TAXATION PUBLIC PRACTICE JOB TITLE NI £ Partner 60,000 - 130,000 Director 48,000 - 78,000 Senior Manager 35,000 - 57,000 Manager 26,000 - 38,000 Company Secretary 24,000 - 30,000 Assistant Manager 24,000 - 30,000 Senior 24,000 - 32,000 Semi – Senior / Finalist 16,000 - 21,000 Audit Junior 14,000 - 18,000 Graduate ACA 14,000 - 17,000 TAXATION JOB TITLE NI £ Tax Partner 60,000 - 110,000 Head of Tax – Industry / Financial Services 55,000 - 80,000 Tax Director 42,000 - 77,000 Senior Tax Manager 35,000 - 55,000 Tax Manager 36,000 - 48,000 Tax Senior 25,000 - 32,000 Tax Assistant (2 - 3 years’ exp.) 18,000 - 25,000 Tax Assistant (1 - 2 years’ exp.) 15,000 - 20,000 Tax Trainee 14,000 - 16,000 Despite initial signs of recovery earlier in the year, Public Practice has remained quiet throughout 2010 with most firms still adopting a pay freeze and some reduced hours. Previous rounds of redundancies have balanced most firms, with further occasional cuts made as divisions evolve. In addition, the overall uncertainty surrounding the Public Sector has resulted in practices adopting a cautious approach, with appointments being made in-line with operational needs rather than anticipated growth. Consulting divisions such as IT and Financial Services have bucked the trend and shown signs of recovery, which is expected to continue into the first quarter of 2011. With little organic growth predicted, the trend towards acquisition is expected to continue. 06
  • 7. ACCOUNTANCY - GENERAL GENERAL JOB TITLE NI £ Finance Director T/O > 10m 45,000 - 65,000 Finance Director T/O < 10m 40,000 - 55,000 Financial Controller T/O > 10m 40,000 - 55,000 Financial Controller T/O < 10m 35,000 - 45,000 Finance Manager 30,000 - 40,000 QUALIFIED JOB TITLE NI £ Group Management Accountant 35,000 - 45,000 Group Financial Accountant 35,000 - 45,000 Management Accountant 30,000 - 40,000 Financial Accountant 30,000 - 40,000 Internal Auditor 30,000 - 40,000 Project Accountant 28,000 - 35,000 Systems Accountant 30,000 - 40,000 Treasury Accountant 30,000 - 40,000 Financial Analyst 28,000 - 35,000 Cost Accountant 28,000 - 35,000 Newly Qualified Accountant 24,000 - 28,000 Credit Manager 25,000 - 35,000 Accounts Payable Manager 20,000 - 30,000 Accounts Receivable Manager 20,000 - 30,000 Payroll Manager 25,000 - 35,000 PART-QUALIFIED JOB TITLE NI £ Finalist 23,000 - 28,000 Part-Qualified Accountant 20,000 - 25,000 Assistant Accountant 18,000 - 23,000 Accounts Assistant 16,000 - 20,000 Credit Controller 16,000 - 22,000 Payroll Administrator 16,000 - 20,000 Accounts Receivable 15,000 - 18,000 Accounts Payable 15,000 - 18,000 Bookkeeper 18,000 - 22,000 2010 has had a distinctly cautious feel about it when it comes to the accountancy market. While some are optimistic moving forward within Industry & Commerce, the general feeling is still one of cost reduction and consolidation. The first part of the year saw little movement in the market and many organisations still opted to freeze pay levels or implement further cost-saving initiatives. The latter part of 2010 has seen a marginal boost in confidence levels and has resulted in more movement in the market place, even if recruitment processes are taking a significantly longer period of time to close. Recruitment freezes are slowly being lifted and key appointments are being given the green light. Specific markets within the province are experiencing unprecedented growth and are set for continued success in 2011. This has led to increased recruitment budgets and more opportunities for newly qualified accountants coming out of practice. Cost accountants are also in high demand as many businesses continue to streamline processes and focus on cost reduction. Senior candidates are still very hesitant to move in the current climate and the job market remains cautious as the Northern Ireland economy faces more challenges in 2011 and beyond. But there is a quiet optimism that things are set to improve in 2011. 07
  • 8. ACCOUNTANCY - TEMPORARY & CONTRACT QUALIFIED JOB TITLE NI £ NI £ p/h Financial Director 45,000 - 65,000 35.00 - 53.00 Financial Controller 40,000 - 55,000 32.00 - 46.00 Finance Manager 35,000 - 45,000 28.00 - 41.00 Financial Accountant 25,000 - 35,000 28.00 - 36.00 Management Accountant 25,000 - 35,000 28.00 - 36.00 Project Accountant 28,000 - 40,000 28.00 - 39.00 Cost Accountant 25,000 - 40,000 24.00 - 39.00 Financial Analyst 25,000 - 32,000 21.00 - 26.00 Systems Accountant 28,000 - 35,000 23.00 - 31.00 Internal Auditor 28,000 - 35,000 23.00 - 31.00 Newly Qualified Accountant 24,000 - 28,000 19.00 - 25.00 Payroll Manager 20,000 - 30,000 16.00 - 25.00 Credit Manager 20,000 - 30,000 16.00 - 25.00 PART-QUALIFIED JOB TITLE NI £ NI £ p/h Part–Qualified Accountant 22,000 - 30,000 18.00 - 25.00 Assistant Accountant 18,000 - 25,000 15.00 - 23.00 Bookkeeper 18,000 - 22,000 14.00 - 19.00 Accounts Assistant 16,000 - 20,000 12.50 - 18.00 Credit Controller 16,000 - 22,000 12.50 - 19.00 Payroll Administrator 16,000 - 20,000 12.50 - 18.00 Accounts Payable 15,000 - 18,000 11.00 - 17.00 Accounts Receivable 15,000 - 18,000 11.00 - 17.00 The temporary and contract market in Northern Ireland has slowed significantly throughout 2010. With cost reduction still the key focus for many businesses, interim rates have reduced considerably. Candidates have to be extremely flexible with both roles and salary expectations. Supply still exceeds demand and in the current climate, the main focus of many candidates is to remain in continuous employment. There has been a general reduction in the number of temporary and contract roles across the board as many roles are simply being absorbed internally to reduce overheads. Demand is still high for maternity cover, but candidates are more often brought in on a fixed term contract as opposed to the client paying out a premium hourly rate. There will always be a demand for interim staff, however in the current climate the onus is still on the candidate as cost reduction remains high on the agenda for many businesses especially within the SME market. 08
  • 9. ACCOUNTANCY - FINANCIAL SERVICES QUALIFIED JOB TITLE NI £ Chief Financial Officer 60,000 - 80,000 Financial Director 45,000 - 65,000 Financial Controller 40,000 - 55,000 Finance Manager 30,000 - 40,000 Internal Audit Manager 35,000 - 45,000 Internal Auditor 30,000 - 40,000 Regulatory Reporting Manager 35,000 - 45,000 Regulatory Accountant 28,000 - 35,000 Project Accountant 30,000 - 40,000 Systems Accountant 30,000 - 40,000 Credit Control Manager 25,000 - 35,000 Treasury Accountant 28,000 - 35,000 Senior Financial Analyst 28,000 - 35,000 Financial / Business Analyst 25,000 - 30,000 Group Accountant 35,000 - 45,000 Senior Financial Accountant 30,000 - 40,000 Financial Accountant 28,000 - 35,000 Senior Management Accountant 30,000 - 40,000 Management Accountant 28,000 - 35,000 Newly Qualified Accountant 24,000 - 30,000 PART-QUALIFIED JOB TITLE NI £ Finalist 23,000 - 28,000 Part-Qualified Internal Auditor 20,000 - 25,000 Part-Qualified Accountant 20,000 - 25,000 Accounts Payable 15,000 - 18,000 Accounts Receivable 15,000 - 18,000 Accounts Assistant 16,000 - 20,000 Credit Controller 16,000 - 22,000 Graduate 14,000 - 18,000 2010 has seen very little movement within the financial services sector in Northern Ireland. Candidates are very reluctant to move at the moment, considering the current economic climate as there are very limited accountancy opportunities within the market place. Pay freezes were still in place throughout 2010 and bonus payments are almost non-existent across many organisations. 2011 should see signs of improvement however, as the market stabilises and salaries become more competitive, resulting in improved salaries and the return of nominal bonus payments. 09
  • 10. BANKING TREASURY JOB TITLE NI £ Head of Treasury 68,000 - 85,000 Treasury Operations Manager 50,000 - 65,000 Treasury Dealer 30,000 - 50,000 Treasury Assistant Manager 28,000 - 38,000 Treasury Officer 18,000 - 26,000 SENIOR / MID MANAGEMENT JOB TITLE NI £ Head of Credit 65,000 - 80,000 Head of Operations 60,000 - 80,000 Senior Lending Manager 55,000 - 70,000 Senior Operations Manager 50,000 - 65,000 Senior Risk Manager 50,000 - 65,000 Corporate Lending Manager 40,000 - 55,000 HNW Portfolio Management Consultant (2 - 5 years’ exp.) 40,000 - 60,000 Senior Equity Analyst 40,000 - 60,000 Senior Credit Analyst 35,000 - 45,000 Credit Analyst 25,000 - 35,000 Senior Corporate Lender 45,000 - 60,000 Senior Commercial Lender 40,000 - 55,000 Corporate Lender 30,000 - 45,000 Commercial Lender 28,000 - 40,000 Equity Analyst 32,000 - 45,000 Risk Analyst 25,000 - 35,000 Operations Supervisor 28,000 - 38,000 Loans / Credit Administrator 15,000 - 23,000 Graduate 15,000 - 22,000 COMPLIANCE (ACROSS ALL BANKING SECTORS) JOB TITLE NI £ Head of Compliance 65,000 - 80,000 Compliance Manager (5 - 7 years’ exp.) 45,000 - 58,000 Compliance Manager (3 - 5 years’ exp.) 35,000 - 45,000 Compliance Officer (2 - 3 years’ exp.) 22,000 - 30,000 Compliance Officer (1 - 2 years’ exp.) 18,000 - 22,000 AML Officer 20,000 - 30,000 Fraud Risk Manager 25,000 - 40,000 Fraud Risk Officer 18,000 - 25,000 10
  • 11. BANKING FINANCIAL SERVICES – SALES & MARKETING JOB TITLE NI £ Banking Manager 38,000 - 53,000 Banking Sales Executive 25,000 - 35,000 Senior Wealth Manager 50,000 - 70,000 Wealth Manager 35,000 - 53,000 Financial Advisor 24,000 - 40,000 Senior Portfolio Manager 45,000 - 65,000 Portfolio Manager 35,000 - 45,000 Stockbroker 35,000 - 50,000 Junior Stockbroker 25,000 - 35,000 FX Sales Trader 30,000 - 45,000 Equity / Bond Sales Trader 30,000 - 48,000 Pension / Investment Sales 25,000 - 35,000 Head of Marketing 45,000 - 60,000 Marketing Manager 35,000 - 45,000 Marketing Executive 18,000 - 28,000 Product Manager 35,000 - 45,000 Senior Mortgage Sales Manager 32,000 - 50,000 Mortgage Sales Executive 19,000 - 25,000 Bancassurance Advisor 22,000 - 35,000 2010 has been a year of change for the banking sector within Northern Ireland from both an operational and organisational standpoint. Regulatory governance, state intervention and incessant media / public interest have altered how banks operate. Meanwhile, continued re-structures, recruitment embargoes and changing business needs have led to uncertainty for employer and employee alike. Brightwater has seen an increase in external staff recruitment albeit conservative and limited to niche areas or interim roles to support short-term requirements. The local market is now vacancy driven and has seen some movement within the international banks in the form of Wealth and Corporate Banking requirements. Contract roles have arisen to aid department workloads caused by urgent credit work-outs and NAMA interventions. Companies are cautious in selection with increasingly more focus on strong credit skills and compliance as well as commercial capability. However, banks are now looking to the future with the positivity in the SE of England spreading and the previously delayed growth plans likely to come to fruition in 2011. In 2010, candidates have in some cases opted for contract roles to achieve more security than their current permanent positions. Salaries continue to be frozen in some parts with bonuses a distant memory. Nevertheless, candidate flow has increased in the last few months of 2010 with candidates once more looking at the marketplace not only for job security but for future prospects and progression and we expect this to continue well into 2011. 11
  • 12. INFORMATION TECHNOLOGY - PERMANENT EXECUTIVE JOB TITLE NI £ Chief Technical Officer 70,000 - 100,000 Operations Manager 50,000 - 60,000 Head of IT Function 55,000 - 65,000 SOFTWARE DEVELOPMENT JOB TITLE NI £ Engineering / Development Manager 45,000 - 60,000 Principal Developer / Technical Team Lead (J2EE / .Net) 40,000 - 55,000 Oracle Applications Consultant (Technical / Functional) 40,000 - 50,000 C / C++ Developer 28,000 - 45,000 Java Developer 22,000 - 40,000 C# Developer 20,000 - 40,000 .Net Developer 18,000 - 40,000 Web Developer 18,000 - 30,000 Database Developer (Oracle / SQL Server / Sybase) 30,000 - 40,000 Multimedia / Graphical / Web Designer 23,000 - 35,000 Technical Writer / Editor 18,000 - 30,000 Delphi Developer 25,000 - 40,000 User Interface Specialist 20,000 - 40,000 Groovy on Grails Developer 25,000 - 45,000 SYSTEM ANALYSIS JOB TITLE NI £ Business Systems Analyst / Consultant 28,000 - 45,000 QA / Test Manager 35,000 - 50,000 Principal Engineer / Systems Architect 45,000 - 70,000 Software Test / QA Engineer 20,000 - 35,000 Business Intelligence Consultant 30,000 - 50,000 Datawarehousing Consultant 35,000 - 55,000 IT / PROJECT MANAGEMENT JOB TITLE NI £ Programme Manager 45,000 - 60,000 Senior Project Manager 45,000 - 60,000 Project Manager 30,000 - 50,000 Product Manager 40,000 - 60,000 Management Consultant 28,000 - 60,000 12
  • 13. INFORMATION TECHNOLOGY - PERMANENT SUPPORT / ADMINISTRATION JOB TITLE NI £ Database Administrator (Oracle / SQL Server / Sybase) 30,000 - 50,000 Unix / Linux Administrator 25,000 - 40,000 Network / Systems Administrator 25,000 - 50,000 Network Engineer 25,000 - 50,000 Help Desk Support 16,000 - 25,000 Application Support Consultant 22,000 - 35,000 Virtualisation Engineer 25,000 - 37,000 Infrastructure Manager 30,000 - 42,000 LOCALISATION / TECHNICAL WRITING JOB TITLE NI £ Localisation Project Manager 30,000 - 45,000 Localisation Engineer 20,000 - 25,000 Localisation QA Engineer 20,000 - 35,000 ERP CONSULTANCY / SPECIALIST ROLES JOB TITLE NI £ SAP Consultant (Functional / Technical) 25,000 - 40,000 SAP Basis Consultant 35,000 - 55,000 Oracle App (Functional / Technical) 35,000 - 55,000 2010 has been a surprisingly buoyant year within the NI IT sector, with a number of large blue chip organisations recruiting a significant volume of roles. It’s true to say that IT in recent years was impacted to a much lesser degree than other disciplines as the recovery in job flow is unprecedented. No other sector within the NI marketplace reflects the number of multiple open requirements within clients that IT does. Despite this, 2010 still posed a number of different challenges for employers and recruiters alike. The most difficult obstacle in NI was and continues to be the finite number of candidates in the NI marketplace, reflecting potential candidates’ reluctance to move in what is still seen to be precarious market / economic conditions. It would be fair to say that many candidates are still nervous to make the decision to leave the position they are currently in. As a result, this has increased the importance of the contingent recruiter, as job advertisements (both press and on-line) prove to be less effective in attracting relevant resources. The majority of candidates that Brightwater has placed within IT in 2010 have been passive candidates ie; those who are not actively looking for a new position in earnest, so therefore not actively looking at publications and on-line job advertisements. These candidates tend to be looking specifically for the “right” position, which matches their own personal criteria. This means that the emphasis in terms of recruitment is more on recruiters understanding the specific role and also their client environment / business much more fully, in order to portray the opportunity in more detail to candidates. This is more apparent within the development marketplace than the infrastructure sector, as core development skills are at a premium locally. 13
  • 14. INFORMATION TECHNOLOGY - CONTRACT EXECUTIVE JOB TITLE NI £ Daily Chief Technical Officer 500 Operations Manager 400 Head of IT Function 450 SOFTWARE DEVELOPMENT JOB TITLE NI £ Daily Engineering / Development Manager 450 Principal Developer / Technical Team Lead (J2EE / .Net) 400 Oracle Applications Consultant (Technical / Functional) 375 C / C++ Developer 350 Java Developer 350 C# Developer 300 .Net Developer 300 Web Developer 250 Database Developer (Oracle / SQL Server / Sybase) 350 Multimedia / Graphical / Web Designer 100 Technical Writer / Editor 150 Delphi Developer 300 User Interface Specialist 300 Groovy on Grails Developer 300 SYSTEM ANALYSIS JOB TITLE NI £ Daily Business Systems Analyst / Consultant 375 QA / Test Manager 400 Principal Engineer / Systems Architect 400 Software Test / QA Engineer 300 Business Intelligence Consultant 350 Datawarehousing Consultant 350 IT / PROJECT MANAGEMENT JOB TITLE NI £ Daily Programme Manager 450 Senior Project Manager 425 Project Manager 400 Product Manager 350 Management Consultant 400 The above rates are inclusive of the candidate’s pay, employer’s NI, holiday pay, payroll charges and Brightwater’s management fee. 14
  • 15. INFORMATION TECHNOLOGY - CONTRACT SUPPORT / ADMINISTRATION JOB TITLE NI £ Daily Database Administrator (Oracle / SQL Server / Sybase) 300 Unix / Linux Administrator 250 Network / Systems Administrator 150 Network Engineer 150 Help Desk Support 80 Application Support Consultant 150 Virtualisation Engineer 250 Infrastructure Manager 300 LOCALISATION / TECHNICAL WRITING JOB TITLE NI £ Daily Localisation Project Manager 250 Localisation Engineer 200 Localisation QA Engineer 200 ERP CONSULTANCY / SPECIALIST ROLES JOB TITLE NI £ Daily SAP Consultant (Functional / Technical) 300 SAP Basis Consultant 300 Oracle App (Functional / Technical) 250 The above rates are inclusive of the candidate’s pay, employer’s NI, holiday pay, payroll charges and Brightwater’s management fee. Salaries have largely not fallen within the development sector, and there is increasing evidence of a shift upwards as counter-offers are becoming more prevalent. This is a real reflection of the importance for companies to both attract and retain development staff locally. The infrastructure sector locally has experienced a distinct drop in salary in 2009 and the early part of 2010 as there were so many more infrastructure candidates with very limited opportunities witnessed, coupled with the fact that the temporary market within infrastructure saw a substantial drop in job numbers. In 2011, we see the trends highlighted to continue, where development skills are at a premium and the market within IT is highly competitive. As we move through quarter 1 of 2011 there will be more requirements than candidates on the marketplace but we believe that this will start to balance out in the last two quarters of 2011, when the economy has stabilised and more confidence returns within the candidate community. Due to lack of candidate abundance, we have seen an increase of contract roles through the last quarter of 2010 and we expect this trend to continue throughout 2011. 15
  • 16. PRODUCTION & MANUFACTURING MANAGERIAL JOB TITLE NI £ Managing Director 80,000 - 100,000 Technical Director 50,000 - 70,000 General Manager 70,000 - 90,000 Operations Manager 40,000 - 60,000 Production Manager 30,000 - 40,000 Maintenance Manager 30,000 - 40,000 Process Improvement Manager 30,000 - 45,000 NPD Manager 30,000 - 40,000 Technical Manager 30,000 - 40,000 NPI Manager 30,000 - 40,000 Quality Manager 30,000 - 45,000 Environmental, Health & Safety Manager 30,000 - 50,000 Project Manager 30,000 - 40,000 Design Manager 30,000 - 40,000 Service Manager 30,000 - 35,000 Facilities Manager 28,000 - 38,000 ENGINEERING & TECHNICAL JOB TITLE NI £ Project Engineer 20,000 - 32,000 Process Improvement Engineer 20,000 - 32,000 Process Engineer 20,000 - 32,000 NPI Engineer 20,000 - 32,000 Design Engineer 20,000 - 35,000 Quality Engineer 20,000 - 32,000 Health & Safety Engineer 20,000 - 30,000 Maintenance Engineer 20,000 - 32,000 Commissioning / Validation Engineer 20,000 - 32,000 Automation / Controls Engineer 28,000 - 38,000 Service Engineer 20,000 - 25,000 Facilities Technician 18,000 - 25,000 NPD Technologist 18,000 - 25,000 QA / QC Technician 18,000 - 25,000 Laboratory Technician 18,000 - 25,000 Draughtsman 18,000 - 25,000 The Northern Ireland engineering sector has come under scrutiny over the last 12 months with the level of redundancies slowing but still happening. The FMCG sector has remained buoyant as the world markets pick up and companies who export their product range are finding their feet again. Even though unemployment is at an all time high, the market for niche technical staff is still strong. Some organisations who had to make redundancies are now seeking to recruit individuals on a contract basis. R&D remains strong across the province as companies continue to be at the forefront of engineering excellence. Reduced working hours have almost completely returned to normal and there is a feeling of optimism in most areas. The renewable energy sector has emerged as the area that has seen the most growth in 2010. Most companies associated with wind energy, tidal energy or energy storage have successfully recruited staff this year and will continue well into 2011. In summary, the beginning of 2010 was quite difficult with things improving towards the end of the year. 2011 is looking like we will see the most dramatic changes in the market offering the most stable work environment we have seen for the last number of years. 16
  • 17. SUPPLY CHAIN & LOGISTICS SUPPLY CHAIN JOB TITLE NI £ Director of Operations 50,000 - 60,000 Head of Supply Chain 40,000 - 60,000 General Manager 35,000 - 60,000 Operations Manager 30,000 - 40,000 Materials Manager 25,000 - 35,000 Commodity Manager 25,000 - 35,000 Procurement Manager 25,000 - 35,000 Procurement Specialist 18,000 - 28,000 Procurement Officer 15,000 - 23,000 Inventory Manager 18,000 - 28,000 Inventory Controller / Analyst 13,000 - 17,000 Demand Planner 18,000 - 28,000 Supply Chain Analyst 13,000 - 25,000 Senior Buyer 25,000 - 35,000 Buyer 15,000 - 25,000 LOGISTICS JOB TITLE NI £ Director of Operations 45,000 - 60,000 General Manager 35,000 - 50,000 Logistics / Transport Manager 18,000 - 28,000 Transport Supervisor 15,000 - 27,000 Warehouse Manager 18,000 - 30,000 Warehouse Supervisor 16,000 - 23,000 Logistics Co-ordinator 15,000 - 20,000 In the Northern Irish market place, there is an ever increasing understanding of the strategic role that supply chain has to play in growing effective and efficient companies. Apart from the sales process, the supply chain is the most instrumental part of the delivery system. The supply chain function in any business has always been a “cost”. However, there is increased awareness that a successful supply chain is the key to managing overheads, margins and cost within a business. This has led to increased formalisation of the supply chain function in business. The challenge in supply chain is balancing the risks of demand and supply. Companies are looking to reduce stocks held in inventory, but recognise the importance of planning more rigorously in order to ensure continuity of supply. Service level agreements with key suppliers ensure a high level of transparency in vendor management as well as an easily managed purchasing process. The “value-add” proposition of a new hire is the primary driver of any recruitment exercise. Businesses cannot afford to add skills which will not have a tangible influence on operating cost, efficiency or bottom line. Although in 2010 we have seen high unemployment statistics, the availability of suitably qualified and experienced procurement professionals and supply chain analysts is shrinking fast, belying the general impression that there are large volumes of adequately qualified and experienced specialists on the live register. The recruitment challenge in 2011 will remain attracting the most suitably qualified candidates from an ever decreasing pool in order to support the need for the further development of formalised supply chain management in Northern Ireland. 17
  • 18. SALES & MARKETING IT SALES JOB TITLE NI Basic £ NI OTE £ Sales Director 45,000 - 60,000 90,000 - 100,000 Business Development Manager 28,000 - 35,000 55,000 - 70,000 Account Manager 25,000 - 33,000 33,000 - 40,000 Field Sales 18,000 - 28,000 35,000 - 55,000 Internal Sales 15,000 - 19,000 19,000 - 24,000 FMCG SALES JOB TITLE NI Basic £ NI OTE £ National Sales Director 45,000 - 55,000 60,000 - 80,000 National Sales Manager 37,000 - 45,000 45,000 - 55,000 Area Sales Manager 30,000 - 35,000 40,000 - 45,000 Key Account Manager 23,000 - 27,000 30,000 - 35,000 Field Sales Rep. 20,000 - 30,000 24,000 - 30,000 Van Sales Representative 14,000 - 16,000 17,000 - 20,000 Merchandiser 12,000 - 18,000 N/A SERVICE & OTHER SECTORS JOB TITLE NI Basic £ NI OTE £ Sales Director 45,000 - 55,000 60,000 - 80,000 Sales Manager 30,000 - 40,000 45,000 - 55,000 Area Sales Manager 27,000 - 35,000 38,000 - 45,000 Key Account Manager 25,000 - 35,000 35,000 - 39,000 Account Manager 20,000 - 25,000 28,000 - 33,000 Field Sales Executive 20,000 - 25,000 25,000 - 35,000 Telesales Executive 15,000 - 17,000 22,000 - 27,000 BUSINESS TO BUSINESS SECTORS JOB TITLE NI Basic £ NI OTE £ Account Director 45,000 - 60,000 60,000 - 80,000 Account Manager 30,000 - 40,000 40,000 - 50,000 Key Account Manager 25,000 - 30,000 30,000 - 38,000 Field Sales Executive 18,000 - 28,000 28,000 - 39,000 Internal Sales Executive 15,000 - 19,000 19,000 - 24,000 Lead Generator 16,000 19,000 SALES SUPPORT JOB TITLE NI Basic £ NI OTE £ Sales Administrator (> 3 years’ exp.) 15,000 - 18,500 N/A Sales Administrator (< 3 years’ exp.) 13,000 - 16,000 N/A 18
  • 19. SALES & MARKETING MARKETING JOB TITLE NI £ Marketing Director 45,000 - 60,000 Marketing Manager 27,000 - 35,000 Marketing Executive 18,000 - 27,000 Marketing Assistant 13,000 - 17,000 Brand Manager 21,000 - 31,000 Assistant Brand Manager 18,000 - 25,000 PR Executive 14,000 - 21,000 Salaries in the Sales & Marketing sector in Northern Ireland were relatively unchanged as uncertainty continued from 2009 to early 2010. Opportunities across the province remained relatively limited and the market can still be regarded for the most part as essentially client driven. There have been instances where the apparent pool of skilled professionals available fails to match up with the increasingly strict criteria clients are now demanding. Client expectations locally have increased substantially and successful candidates must be at least 90% fit for purpose (against essential criteria) with proven track records. The level of uncertainty in the employed candidate market has in some instances, translated to a slight shift upwards in salaries awarded for more specific roles as employers retain skilled staff. Overall, caution remains in both candidate and employer markets. Candidates are carefully considering their career paths and employability. Those in employment are, in the main, moving only to further enhance their specific industry skill set or to increase job security. Clients also remain guarded with an acute awareness of attracting only an exact resource to their requirements. The trend to consider individuals with experience gained only within their specific industry area remains and a focus on candidate tenure with previous employers is increasingly apparent. In the last quarter of 2010, we have seen an increase in permanent opportunities, albeit with much enhanced criteria. Specific sectors performing well include ICT, manufacturing engineering and bio-technologies. An interesting trend witnessed, presumably in direct correlation with our specific focus on exports as a geographical area, is the increased demand for individuals offering at least one other major European language. Never before have we seen as many requirements for candidates with language skills and it reflects both the diverse nature of the private sector here in NI and the strategic use of NI as a staging post for companies who wish to increase their European client base. It’s felt that the private sector, where the vast majority of opportunities occur, will continue to experience growth for the final quarter of 2010 and more substantial sustained growth in 2011. Employers have indicated that their future plans to recruit in this area, for the most part, reflect this. In general, we have witnessed increased optimism amongst our clients that the economy has stabilised in 2010 generally and we forecast increased opportunity to grow in 2011. 19
  • 20. LEGAL PRACTICE JOB TITLE NI £ Salaried Partner 48,000 - 82,000 6 - 9 years’ PQE 43,000 - 65,000 3 - 6 years’ PQE 28,000 - 49,000 1 - 3 years’ PQE 22,000 - 32,000 Newly Qualified Solicitor 20,000 - 27,000 Company Secretary Qualified 27,000 - 32,000 Company Secretary Part-Qualified 16,000 - 21,000 Legal Executive / Paralegal 15,000 - 21,000 IN-HOUSE JOB TITLE NI £ Head of Legal 48,000 - 120,000 Senior Lawyer 43,000 - 65,000 Legal Counsel 38,000 - 48,000 Funds Lawyer 45,000 - 65,000 Regulatory Lawyer 38,000 - 63,000 Company Secretary 43,000 - 67,000 Legal Executive 20,000 - 24,000 The legal sector across Northern Ireland has experienced mixed fortunes in 2010. The litigation, energy and banking/insolvency markets have naturally proved the most buoyant with movement occurring at a senior level as firms attempt to align themselves to maximise these markets. NAMA projects, secondments and related work have proved invaluable in supporting the industry when opportunities for property solicitors looked bleak. However, as we approach the final tranche at the start of 2011 it will be an anxious time for many. There has also been a trend towards bringing the legal function in-house across Northern Ireland notably within the technology and energy fields, with specialist lawyers in these fields being highly sought after and we expect this trend to continue throughout 2011. Signs of growth at the start of the summer in 2010 following the General Elections were encouraging but as we enter the last quarter, the shape of recovery is relatively unknown. The future for strong lawyers within more specialised fields remains constant in all markets. As the wider UK market improves, the ripples will reach Northern Ireland in the coming months, with the private sector being expected to absorb where the public is squeezed. 20
  • 21. OFFICE SUPPORT - TEMPORARY & CONTRACT JOB TITLE NI £ p/h Office Manager 14.50 - 20.15 Office Junior 9.55 - 10.08 Senior PA / Executive Assistant 12.90 - 16.12 Junior PA / Executive Assistant 11.25 - 12.90 Receptionist (3 - 5 years’ exp.) 10.48 - 12.85 Receptionist (0 - 2 years’ exp.) 9.55 - 10.08 Switchboard Operator 10.48 - 12.85 Administrator (3 - 5 years’ exp.) 12.85 - 14.50 Administrator (0 - 2 years’ exp.) 9.65 - 12.08 Secretary 11.28 - 14.50 Team Secretary 9.30 - 14.50 Medical Secretary 11.28 - 12.48 Legal Secretary 12.80 - 16.12 Audio Typist 11.28 - 13.70 Helpdesk Administrator (> 3 years’ exp.) 9.67 - 11.28 Helpdesk Administrator (< 3 years’ exp.) 11.28 - 12.85 Customer Service Representative 10.45 - 12.85 Customer Service Manager 14.50 - 20.15 Data Entry Administrator 9.65 - 11.28 Sales Administrator 10.45 - 12.85 The above rates are inclusive of the candidate’s pay, employer’s NI, holiday pay, payroll charges and Brightwater’s management fee. The Northern Ireland economy has been hit heavily in the past two years by the current economic climate but in recent months the job market has shown signs of growth. While unemployment is still high, companies continue to recruit albeit at a slower pace. Areas which have shown growth in 2010 include IT, financial services and engineering. In 2009, the Northern Ireland market was dictated by an increase of employing interim temporary staff, rather than employing permanent staff. This flow of temporary staff continued throughout all sectors in 2010 due to the fact of availability of candidates in the marketplace, flexibility and the skill base available of support staff ranging from junior to senior level positions. The temporary market is very fast paced and companies insist on a quick turnaround. In 2010, although temporary positions still arise more frequently, there has been a notable increase in permanent positions as confidence in the market grows. In such a competitive job market, candidates with attractive skills sets are those with Word processing qualifications and those who have a solid, broad range of administration skills and experience. Organisations are relying on multi-skilled administration staff to reduce costs and headcount. Maternities and project roles are most commonplace for 2010 but intermittent day covers, especially for reception roles have become more frequent of late. Our forecast for 2011 is that although there is growing confidence in the market and permanent positions are arising more frequently, companies will continue to rely heavily on the temporary / contract option. 21
  • 22. OFFICE SUPPORT - PERMANENT PA & SECRETARIAL JOB TITLE NI £ Executive / CEO Assistant 21,000 - 27,000 Personal Assistant ( > 5 years’ exp.) 18,000 - 25,000 Personal Assistant (3 - 5 years’ exp.) 16,000 - 20,000 Personal Assistant (< 3 years’ exp.) 14,000 - 16,000 Secretary (> 5 years’ exp.) 16,000 - 20,000 Secretary ( 3 - 5 years’ exp.) 13,000 - 16,000 Secretary (< 3 years’ exp.) 12,000 - 15,000 Team Secretary 15,000 - 18,000 Medical Secretary 14,000 - 17,000 Site Secretary 14,000 - 17,000 LEGAL SUPPORT JOB TITLE NI £ Legal PA 18,000 - 25,000 Legal Secretary (> 5 years’ exp.) 16,000 - 21,000 Legal Secretary (3 - 5 years’ exp.) 13,000 - 16,000 Legal Secretary (< 3 years’ exp.) 12,000 - 16,000 Legal Administrator / Receptionist 11,000 - 14,000 Typist 11,000 - 14,000 OFFICE ADMINISTRATION JOB TITLE NI £ Office Manager (> 5 years’ exp.) 20,000 - 30,000 Office Manager (< 5 years’ exp.) 18,000 - 25,000 Senior Administrator (> 3 years’ exp.) 15,000 - 18,000 Administrator (< 3 years’ exp.) 12,000 - 15,000 Office Junior 11,000 - 13,000 Events Co-ordinator 13,000 - 16,000 Data Entry Operator 11,000 - 13,000 Cashier 12,000 - 15,000 Audio Typist 14,000 - 17,000 OFFICE SUPPORT JOB TITLE NI £ Front Office Manager (> 5 years’ exp.) 17,000 - 20,000 Receptionist (> 3 years’ exp.) 13,000 - 16,000 Receptionist (< 3 years’ exp.) 11,000 - 14,000 Switchboard Operator 11,000 - 14,000 22
  • 23. OFFICE SUPPORT - PERMANENT FACILITIES / MAILROOM JOB TITLE NI £ General Services / Facilities Manager 18,000 - 20,000 General Services / Facilities Supervisor 16,000 - 19,000 General Services / Facilities Administrator 12,000 - 15,000 CUSTOMER SERVICE JOB TITLE NI £ Call Centre Manager 25,000 - 35,000 Customer Service Manager 18,000 - 25,000 Customer Services Team Lead 16,000 - 19,000 Customer Service Agent (> 3 years’ exp.) 14,000 - 16,000 Customer Service Agent (< 3 years’ exp.) 13,000 - 16,000 Bilingual Customer Service Agent 13,000 - 15,000 Sales Administrator 12,000 - 16,000 Permanent recruitment in the Northern Ireland economy has taken a back seat over the last two years but as confidence in the market and inward investment grows, there have been encouraging signs of growth. This has been particularly evident given the marked increase in specialist roles such as project or programme roles, legal secretaries and office managers. Generally multi-skilled candidates are the most attractive to employers across the board as they can turn their hands to many activities – keeping costs and head counts low for companies. Generalist administrative roles haven’t been plentiful in 2010 as workloads tend to be spread over a number of staff. Only on occasions where the admin team is very small, will leavers or those on maternity leave be replaced. Within the Northern Ireland market there are some superb candidate skill sets available across the office support arena. Candidates currently in employment are now considering a career move as confidence in the permanent market grows. With the increasingly competitive nature of the job market, candidates need to set themselves apart from their competition with well researched and presented CVs / applications, keen enthusiasm and a well prepared interview performance. Where previously companies may have been inclined to advertise directly themselves, now due to the potential volume of response where the calibre is questionable, they are using agencies as their 1st short list tier. This is especially the case with smaller organisations where time is precious. Our forecast for the coming year is that increased interest from organisations wanting to invest in Northern Ireland and an increase in tourism will see a slow but significant growth in the market in 2011. 23
  • 24. DUBLIN BELFAST CORK 36 Merrion Square, Dublin 2 51-53 Adelaide St., Belfast 49 South Mall, Cork T. 00 353 1 662 1000 T. 028 90 325 325 T. 00 353 21 422 1000 E. dublin@brightwater.ie E. belfast@brightwaterNI.com E. cork@brightwater.ie www.brightwater.ie www.brightwaterNI.com www.brightwater.ie This survey was conducted by Brightwater in October 2010. Companies from SME businesses to blue chip organisations participated in this survey. It is anticipated that this information will reflect the whole of the Northern Irish market for the year October 2010 to October 2011.