SharePoint Social Computing And Social Networking In Everyday Use
1. SharePoint Social Computing and Social Networking in Everyday Use Nicolas Georgeault Collaborative Infrastructures Consultant â Exakis SharePoint Specialist MAD about Horse-Ball and Mojitos ;)
2. Whoam I? Nicolas Georgeault Actuallyworkingon Hosted SharePoint atOrange Business Services Consultant & Speaker nicolasgt@exakis.com http://nicolasgt.exakis.com(CKS:EBE Blog on WSS3.0) http://www.facebook.com/nicolas.georgeault http://twitter.com/ngeorgeault Horse-Ball and Network enthusiast
3. Agenda Social?? Whatâs new? Social Feedback Activity feed Search Anything to recommend? Questions
4.
5.
6.
7. Bring to share content and to enrich the collective knowledge.
8.
9. Professional Use of Social Media Source: August 2009 survey by Mzinga and Babson Executive Education.
10. 10 Essentials for Social Initiatives Invest time, resources, and money Get champions Adoption strategies Pay attention to the usefulness, usability, and design of your solution Compatibility Start gradually Promote and animate Improve periodically on end user feedback Manage expectations and give visibility Train people
11. Cultural Challenges Fear by management over loss of control Fear by employees over loss of personal value Confusion over the business impact of new social tools Hesitant about change and breaking away from existing conventions
12. SharePoint 2010âs Advantages Social connections Usability and attractiveness Integrate with familiar tools Participation anywhere
24. The User profile service Is a Shared Service Contains: User profiles Organization profiles (not fully working in Beta) Profile synchronization (WCF Patch needed) Audiences My Site Host (donâtâ forget managed path) My Site Web site Social tags and notes
25. Profile Service Architecture Databases (Profile, Synchronization and Social tagging) Related services (Managed Metadata, Search)
28. Tagging Bookmarklet Deploying Bookmarklet to browser Javascript as the URL in a browser favorite IE 7/8: Can be deployed a favorite via IEAK (msdn link) Firefox: Bookmarks bar deployment End-user education Migrating SharePoint 2007 My Links From Connect to Office button, each user can copy My Links into social tags
29.
30.
31. Activity Feed architecture Social DB WebPart, OM & Atom Consolidatedor Published Injection OM Multi-cast Uni-cast Gatherer (Timer Job) User Profile DB: Activity Feed User Profile DB: Change Log ? Your Gatherers
32. Extensibility â key concepts Activity Application âCRMâ Activity Type âNew Meetingâ Activity Template â<person> has scheduled a meeting with <customer> on <details>â Activity Event âVenky has scheduled a meeting with Exakison Monday, October 19th, 2009â
44. Leveraging the Managed Metadata Service for better People Search Out of box: Responsibilities, Interest, Skills, Schools, are all taxonomy properties Automatic refinement on relevant pivots Extensibility Adding a new taxonomy property to the profile store
45. Social tags Recall Results with social tags are returned. Ranking Results with social tags are boosted. Refinement Users can filter results on social tags. Results Top social tags are displayed as metadata on each result.
48. Recommendations for IT Phased approach â donât overwhelm the users Implement improvements/new features regularly Organize incentive operations Animate the network Make governance policies easy to find Organize Change management and support
49. What to Measure? Number of connections per user Cross posting of blogs, subscriptions to RSS and other feeds Average number of participants with Wikis Effective use on major projects Reduction in e-mail traffic and Exchange databases size Range of adoption (departments, topics) Does a new policy or idea get adopted easier. Can you track the spread? Search metrics: fewer similar queries=right information faster
51. Learn More about SharePoint 2010 Information forIT Prosat TechNet http://MSSharePointITPro.com Information forDevelopersat MSDN http://MSSharePointDeveloper.com Information forEveryone http://SharePoint.Microsoft.com
Be ready to invest time, resources, and moneyGet champions to help you with roll-outThink about adoption strategies early onPay attention to the usefulness, usability, and design of your solution Make sure your solution is compatible with existing systems Start gradually with small deployments/numbersPromote the solution and provide training if neededImplement improvements based on end user feedbackManage expectations â not all the goals can be achieved at onceTrain people that itâs coming and that you need to get on the train