These slides are more about the concept of Corporate BigData and how Knowledge mostly contained out of documents can be stored and used to capitalize about the real value of a company: The Know-How
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
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#Espc15: Build a knowledge social network with o365, yammer and office graph
1. Build a Knowledge Social Network
with O365, Yammer and Office Graph
Nicolas Georgeault â Negotium technologies
@ngeorgeault â ngeorgeault@negotium.com
2. Who am I?
⢠Nicolas Georgeault
⢠Negotium Technologies Montreal
⢠20 years of experience in IT
⢠13 with SharePoint
⢠5 as a SharePoint MVP
⢠Co-author of Microsoft SharePoint Server 2010 et 2013 French books
⢠Yammer: ngeorgeault@negotium.com
⢠Email: ngeorgeault@club-sharepoint.fr
⢠Twitter: @Ngeorgeault
⢠Blog: http://blog.georgeault.co
3. Takeaways
⢠How to choose between SharePoint 2013 and Yammer to start your
Social Network initiative
⢠How to use Yammer in SharePoint Online and On-Premise
⢠What your Corporate Social Graph is and how to use it to optimize
your Knowledge Management process
21. âThe secret of
change is to focus all
of your energy not
into fighting the old
but on building the
new.â
Socrates
22. Use Yammer if...
⢠... No legal constraint.
⢠... Collaborate with external.
⢠... facilitate collaboration within your organization.
⢠... immediately increase the visibility.
⢠... You want to use a hashtag #.
⢠⌠You start from scratch.
23. Use SharePoint ifâŚ
⢠... legal constraints related to your profession.
⢠... Your business policies restrict content sharing or discussion.
⢠... Keep a unique user experience that the rest of your SharePoint
portal.
⢠... You already have a functional SharePoint portal.
24. How to use Yammer in
SharePoint Online and On-
Premise?
25. Integrate Yammer in SharePoint
⢠Present any Yammer feeds in a SharePoint Page
⢠Present company or group activities in the SharePoint context
without switching to another tool
Install
Yammer App
Add Yammer
feed to ÂŤ My
Site Âť
Add Yammer
feed on any
team site
33. Knowledge
The knowledge can be defined as âan
organized body of facts, principles,
procedures and information acquired
over timeâ. (N. Blanchard and J. Thacker, 2009)
knowledge refers to what individuals or
teams of employees know or know how
to do (human and social knowledge) as
well as a companyâs rules, processes,
tools, and routines (structured
knowledge). (R. Noe, 2008)
To remain competitive companies need to
develop strategies to retain knowledge from
older workers and transfer it successfully to
other employees in the corporation. (T. Calo, 2008)
âAs the Baby Boomer generation
prepares for retirement, many firms want to
be sure that the knowledge and experience
gained by the current leadership does not walk
out the door when they doâ (S. Glick, 2007)
35. Knowledge versus Know-how
Document by nature
Information Data
Information
Knowledge
sense
structuration
Knowledge
Knowledge
Knowledge
Knowledge
Know-how
logic
understanding emotional knowledge
memory
Experience
Production
Semantic
36. Multiple sources
⢠Create an Enterprise Big Data
⢠Use Graph features brought by Social Tools
Communication
$
$
#
#
$
37. Connect your systems âŚ
⢠Form a cloud of data from
existing systems to better exploit
your information.
⢠Avoid errors during copying of
data between systems.
⢠Using SharePoint as a data bus or
Cortana Analytics
Big
Data
ERP
CRM
Discussions
Diffusion
Collaboration
Documents
42. Yammer and the Corporate Graph
⢠Corp. Graph is not just about people
⢠All application and all information can be connected
43. Just a quick exemple
Order in
Dynamics
Customer in
CRM
Contact in
SharePoint/
Yammer
Monthly
sales in
PowerBI
Discussion
in a
Yammer
Feed
Cross-
Selling
Opportunit
y
OneDrive to
share
documents
Sales
contact in
CRM/Share
Point
Expert
identified in
SharePoint/
Yammer
44. With dimensionsâŚ
Command
in Dynamics
Customer in
CRM
Contact in
SharePoint/
Yammer
Monthly
sales in
PowerBI
Discussion
in a
Yammer
Feed
Cross-
Selling
Opportunit
y
OneDrive to
share
documents
Sales
contact in
CRM/Share
Point
Expert
identified in
SharePoint/
Yammer
Command
in Dynamics
Discussion
around
same needs
Expert
identified in
SharePoint/
Yammer
Cross-
Selling
Opportunit
y
48. 1. Improve your Search engine
⢠Use what you got first⌠No additional license cost
⢠Create additional Search Pages to enrich the Search experience
⢠Open Graph and Office Graph use Search engine
⢠Connect on your applications and crawl the content
⢠Federate Search between your applications
⢠Improve your meta-data using AttributeŽ for SharePoint
49. 2. Start Enterprise Social Network
⢠Create a Business uses catalog to resolve concrete business situations
⢠Even if you are using SharePoint Social Features⌠Jump In! Think
about Community template
⢠Integrate social in processes to increase adoption instead of Emails.
Ex: Communicate with some partners
⢠Start small but think BIG⌠But Start!
50. 3. Give right tool to your users
⢠Empower your users with efficient tools
⢠Knowledge stored in an Email is lost or unusable for the rest of the
company
⢠Ex: Use Harmon.ie third party tool to break habits and the Email silos
⢠Think Mobile First for your tools. More than 50% of conversations will
not happen at the office.
51. 4. Provide default Dashboards
⢠Extract data from your graph to generate Excel and PowerBI data
sources.
⢠Visio Services are already part of your product⌠Use it!
⢠Some of these dashboards already exists⌠Just use it!
⢠Yammer dashboards with PowerBI
http://blogs.msdn.com/b/richard_dizeregas_blog/archive/2014/04/0
9/yammer-analytics-with-excel-and-power-bi.aspx
55. Start working like a Brain
A connectome is a
comprehensive map of neural
connections in the brain, and
may be thought of as its "wiring
diagram". - Wikipedia
56. Start small
⢠But think big
⢠Short iterations to give more visibility to your improvements (3
months).
⢠Spread the word about successes!!!
... No legal constraint applies to your profession.
... Collaborate with external partners or customers is one of your essential needs.
... You need a way to facilitate collaboration and improve visibility within your organization.
... Company discussions are enclosed in email, but you want to immediately increase the visibility of a topic or conversation.
... You want to use a hashtag # to initiate participation in real time and sharing in a corporate event such as a meeting or a product review.
⌠You start from scratch.
... If the legal constraints related to your profession prohibits the presence of data in the cloud.
... Your business policies restrict content sharing or discussion of intellectual property outside of approved or well-managed system groups.
... You want to create a âpractice community" in a unique user experience by using same sites models, same information architecture, and Web Parts that the rest of your SharePoint portal.
... You already have a functional SharePoint portal.
SharePoint Search, Yammer Search or PowerBI Search?