The document discusses developing a new branch library using a user-driven innovation approach. It outlines conducting workshops and culture probes to understand user needs and values related to feeling "at home." The goal is to transform the library space into a second home for users that encourages networking, empowerment, and ownership. Methods proposed include having users describe their homes, core values, and the feeling of "being home" to help develop a concept for the new library branch.

1. Developing library 2.0 using userdriven innovation home

8. First user pitch We asked the wrong questions YES! we made a mistake

11. Library H 0 2 Source of life Essential for life You can float or You can dive Can have many forms but everybody understand it It is everywhere ” You never swim in the same water twice”