Newgen Case Study on implementing Cheque Processing Automation Solution using Newgen's Document Processing Services.

1. Newgen
Document Processing Services
Cheque Processing Services
Cheque Processing Services the cheque image and signature to be displayed
Processing of paper-based cheques constitutes an on the same screen
important segment of the payment and settlement Inward Returns
scenario. Sorting of cheques during the clearing ? Preparation of inward returns
process is done on the basis of the instruments ? Process the return cheques and prepare return
received from different banks. In spite of several file in CTS application as per the RBI/NPCI
measures taken to improve the cheque clearing guidelines and timelines.
cycle times there exists limitations, especially ? Submit the return file to RBI/NPCI
considering the large volume of instruments, the
logistics involved and issues of fraud control. This Outward Returns
has resulted in the total time taken for realization of ?Receive the returns from RBI
cheques presented to be rather long. Banks were in ?Process the same in CTS application
need of a solution for speedy clearance of cheques
through imaging and workflows without Current Pain Areas
compromising on the security, safety and fraud Operational
control aspects. ? of monitoring and control over the process
Lack
?Multiple vendors
Outward Clearing ? is cheque collection, hence increase in TAT
Delay
?Cheque processing services infrastructure for ?Incorrect data entry leads to rejection
outward clearing ? of quality in processes
Lack
?Receiving cheques at HUB locations
?Scanning of the cheques.
Deployment
?Verification and authorization of images
?Hardware cost
?Processing of cheques as per the requirement of
?Product & licenses cost
NPCI. – Preparation of data records. Data entry
?Connectivity cost
and sending the processed data files and images
?Operation and Management cost
to the bank, where the bank will send to the RBI
through CHI server
?Timely submission of data to the bank Newgen Solution
Newgen offers a comprehensive solution suite to
Inward Clearing handle the Intra/Inter Bank Intra/Intercity Cheque
? Processing the inward clearing files Clearance System through Imaging and services.
? files for uploading into Core Banking
Prepare This leads to faster clearance of instruments even in
System the absence of a core banking system in all the
? Integration with Core banking system to allow branches. The cheques are scanned at the
Solutions for Business Process & Content Management

2. presenting branches / Service Branch (system added services provider.
flexible for any type of deployment; Centralized,
De-centralized, nodal etc.) and sent securely to the Best part of Newgen’s offering is that it is a truly
Central Bank wherein the settlement would be end-to-end one-stop solution. Newgen has tie-ups
done on the basis of images and data received. with equipment vendors (scanners, hardware and
peripherals, etc.) and system integrators to provide
Newgen’s Solution Suite offers a marked a comprehensive solution to banks without
improvement in processing throughput and better compromising the speed and quality of
control over the physical instruments. It lays the implementation.
bedrock of a new technology which allows for
future benefits such as monitoring and tracking of The system will process the same amount of data in
instruments, decreased risk of fraud, signature less time and will result in productivity and
verification, MICR (Magnetic Ink Character workflow improvement. Moreover there is a
Recognition) extraction, processing and clearance consummate reduction in paper handling in
of instruments through transfer of images rather properly planned image systems with truncation of
than paper. the physical cheques at the presenting bank.
Newgen Omni product suites include OmniDocsTM, Newgen system supports:
OmniScanTM, OmniFlowTM, CTS and are used for ?for CHI in Outward clearing.
File
providing cheque processing services. ?Receiving acknowledgement file from CHI for the
All these products are based on J2EE technology outward file sent.
and are extremely scalable. The company is highly ?Receiving file from CHI for the inward clearing.
focused on delivering end-to-end solutions and is ?for CHI for outward return.
File
known as the fastest BPM implementer and value ?Receiving file from CHI for the inward return
Newgen Comprehensive Solution
Solutions for Business Process & Content Management

3. Newgen Offered Business Model improvement.
Newgen offers the following models for its ?Present in more than 100 cities with ready Setup
services: ?Scanning of documents (related to AP)
?Payment details capturing back in system
Model 1 ? Trail
Audit
Newgen: Server, PC, Scanners, Software
(Scanning, BPM, DMS, Extraction etc), Storage, Newgen’s Key Differentiator
Process, Integration with existing system, Hosting, ? ownership of process
Total
Record Management, Operation Management ?
End-to-End Service Provider
Client: Space and other infrastructure like power, ?
Reliable Quality Delivery
UPS, furniture ?
Security Compliances with Global Benchmark.
? on Statuary Compliances.
Focus
Model 2 ? of technology to provide continuous process
Use
Newgen: Server, PC, Scanners, Software improvement.
(Scanning, BPM, DMS, Extraction etc), Storage, ?
Capability to process more than 2 million
Process, Integration with existing system, Hosting, documents in a day
Record Management, Operation Management, ?
Foolproof DR from day one
Space and other infrastructure like power, UPS, ?
Present in more than 100 cities with ready setup
furniture
Client: Nil
Model 3
Newgen: Scanners, Process development,
Integration with existing system, Operation
Management
Client: Server, PC, Storage, Software (Newgen’s
Scanning, BPM, DMS, and Extraction), Hosting,
Record Management, Space and other
infrastructure like power, UPS, furniture
Benefits to Customer
?
Minimal or no Capital expenditure
? sophisticated delivery process, Hence
Highly
reduce TAT
?
Newgen will use its state of art proven Capture,
BPM and DMS software to improve quality &
processes
The Newgen’s BPM suits will be having
following functionalities
? ownership of process
Total
? to End Service Provider
End
? Reliable Quality Delivery
? Security Compliances with Global Benchmark.
? on Statuary Compliances.
Focus
? of technology to provide continuous process
Use
Solutions for Business Process & Content Management

4. About Newgen
Newgen Software Technologies Limited is the market leader in Business Process Management (BPM) and
Enterprise Content management (ECM), with a global footprint of 800 installations in over 40 countries with
large, mission-critical solutions deployed at the world's leading Banks, Insurance firms, BPO’s, Healthcare
Organizations, Government, Telecom Companies & Shared Service Centers.
Newgen Software has been positioned in the Magic Quadrant for Business Process Management (BPM) and
Enterprise Content Management (ECM). The company has been recognized by distinguished analyst firms
like Frost and Sullivan as A 'Hot Company to Watch for' in their global ECM Market report, 2009 and by IDC
in its exclusive report “Newgen Software: Global Leader in Business Process Management and Document
Management Solutions”. Newgen is a winner of prestigious awards, such as the CNBC-TV18, “Emerging
India Award 2008”.
With HSBC and SAP investment, Newgen is one of the rare product company to have backing of both
leading financial and technology companies of the world. Newgen’s Quality Systems are certified against ISO
9001:2008 and Information Security Standard, ISO 27001:2005. Newgen has been assessed at CMMi Level3.
Corporate Office US UAE
Newgen Software Technologies Ltd. Newgen Software Inc. Newgen Software Technologies Ltd.
A-6, Satsang Vihar Marg, 1364 Beverly Road, Suite 300 YI 46, PO Box 120586
Qutab Institutional Area, McLean, VA 22101 Sharjah Airport International Free Zone
New Delhi - 110 067 INDIA Tel: +1-703-439-0703 Sharjah, United Arab Emirates (UAE)
Tel: +91-11-4077 0100, 2696 3571 Email: usa@newgensoft.com Email: emea@newgensoft.com
Fax: +91-11-2685 6936
Email: corpmktg@newgensoft.com UK
Newgen Software Technologies Ltd.
68 Lombard Street, Website: www.newgensoft.com
London EC3V, 9LJ
Tel: +44-207-868 1736 Blog: http://blog.newgensoft.com/
Mobile: +44-78154 96669
Email: intmkt@newgensoft.com
Solutions for Business Process & Content Management