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Samuel (Gil) Russo
14 Cherrydale Road
Glen Mills, PA 19342
C: (610) 299-2687
gil_russo@verizon.net
SUMMARY
 Innovative IT leader with 20+ years of SAP experience in Program Management, SAP landscape
design, SAP Landscape strategy, presales and delivery, and project management.
 Program Manager for Solution Centers, scaled solution Center from being internally focused with a
hand full of resources, to being tightly integrated with the overall sales cycle and client delivery.
Grew team to 33 resources.
 Drove SAP virtualization strategy. Converting over 400 Physical systems to virtual hosts
 Year over year growth in the number of clients serviced, pursuits supported, projects delivered and
revenue generated
 Established project charter, governance framework, organizational processes, procedures, baseline
templates and various service offerings
 Implemented effective Offshore Delivery Model resulting in extended hours of operation and lower
blended rate for professional services.
 Pioneered next generation service delivery model leveraging various cloud solutions, lowering
operating costs, improved speed to market and reduced risk.
EXPERIENCE
MONOCLE SYSTEMS MAR 2013 – PRESENT
SAP Solution Architect
 Technical leader for SAP solutions. Responsibilities include: solution design, solution architecture,
lead generation and business development pursuits.
 Responsible for Solution design and landscape architecture, including IT process reengineering and
gap analysis.
 Design SAP roadmaps and strategic solutions for clients
DELOITTE CONSULTING SEP 2002 – FEB 2013
SAP Program Management, Technical Architect, Solution Architect - Solution Innovation Center
The Solutions Network is a global Innovation Center with highly skilled technical resources and
Infrastructure which provides IT services to global member firms and our clients. Responsible for enabling
our clients by providing value added solutions and services to solve their most complex business
requirements. Notable Accounts: Bank of America, Astellas, Teleflex. LIU, L-3 Communications, Foster
City, TECO, Univar, Bell, Warner Brothers
 Technical leader for our go-to market SAP pre-configured solutions. Responsibilities include:
solution design, solution architecture, development standards, deployment options and ongoing
product lifecycle management.
 Pioneered the landscaping of “Generation Service Delivery Model”, a template based deployment
approach leveraging preconfigured instances of SAP across various cloud technologies
 Created various service offerings, including: Cloud hosting, SAP Upgrades, Solution Manager
Jumpstart, OS/DB Migrations and Platform transformations.
 Introduced new innovative technologies into the Center: HANA, Cloud Computing, virtualization
and Mobility.

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 Transformed Center from a shared services (internally focused) to a client facing revenue producing
Center and exceeded revenue targets year over year.
 Established organizational and operating model for the SNET SAP service line, as well as Program
charter and governance framework across organizational boundaries.
 Develop SAP and cloud landscape strategies for clients
 Responsible for operations of the Center including resource management
 Documented project charter, governance framework, organizational processes and procedures, and
baseline templates, along with application specific procedures.
 Established four unique capabilities to meet the needs of our clients, Sales Support, Solution
Services, Practice Enablement and Delivery support.
 Created and published ITIL based service catalog which included multiple tiers of hosting services
(Bronze, Silver and Gold along with detailed descriptions and use cases.
 Obtained SAP CLOUD managed services certification globally.
 Drove team’s Virtualization strategy and converted 400+ SAP instances to virtual infrastructure
driving lowered our TCO while increasing our agility.
 Global alliance manager for all SAP test/demo software and licenses including ramp up and beta
programs.
 Refined the Offshore Delivery Model leveraging lower labor rates for professional services.
 Grew the SAP team from three employees to 30+
 Introduced new innovative technologies into the Center: HANA, Cloud Computing, virtualization
and Mobility.
BLUE STAR SOLUTIONS MAY 2000 – AUG 2002
Senior Solution Engineer
 Notable Accounts: Akzo Nobel, Ciba, Silver Steam, NCDOT, Linde Lift
 Led technical sales team in closing three year $15M deal with North Carolina Department of
Transportation (NCDOT), largest in company’s history.
 Closed various managed service deals including: Ciba Specialty Chemicals, Akzo Nobel and Linde
Lift AG.
 Developed customer specific outsourcing solutions, including: server architecture, disaster
recovery, storage area networks, clustering, local and wide area network topologies, functional
support, remote support, patch management, and upgrades.
 Created questionnaires to help scope and size solutions for installed base accounts.
 Successfully managed the first migration conversion using internal resources for an existing SAP
customer running DEC/OSF to SUN/Solaris in an ASP model.
 Developed new repeatable processes and procedures to assist with the migration of clients data in a
safe secure reliable manner
 Developed SAP professional service delivery model for remote support.
PRICEWATERHOUSECOOPERS LLP DEC 1998 – MAY 2000
Delivery Manager, Solution Delivery Center
Delivery Manager for Solution Delivery Center. Responsibilities included initiative start-up, definition of
services, pricing models, and the overall methodology used to deliver remote consulting in ERP/B2B space.
 Notable Accounts: Perdue, GE Spacenet, Gillette, Navy, Bose,
 Designed Enterprise system management solutions for all U.S. Based solution centers to proactively
manage back off applications.
 Deployed and maintained repository of reusable processes, procedures and templates.
 Developed enterprise class printing strategy for all internal/external bases SAP systems reducing
complexity while increasing flexibility and ease of use

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 Restructured traditional ERP staffing model, to leverage the right resource at the right time and the
right price point.
 Developed intranet based collaboration portal to be used to share knowledge across the
organization.
SUN MICROSYSTEMS DEC 1997 – DEC 1998
SAP Solution Architect / Basis Consultant
 Notable Accounts: Rubbermaid, Telmex, US Generating, Volvo and Bell Canada
 Successfully managed full life cycle SAP R/3 implementations throughout the US, Canada and
Mexico City.
 Designed and implemented highly available network and server topologies for mission critical R/3
solutions.
 Architected data center facilities: They include diverse power feeds, redundant network
connections, battery backup, generator backup, Disaster Recovery planning, offsite storage, etc.
 Successfully implemented SUN’s HA cluster technology at US Generating (zero downtime project).
 Developed and implemented enterprise backup solutions, utilizing DLT robots.
 Installed high speed backbone to be used for enterprise backup traffic (trucking).
SAP AMERICA, INC. SEP 1995 – DEC 1997
R/3 Basis Consultant
 Notable Accounts: Westinghouse, AMP, Sterling Image, INTERSOLV, American Packaging, PQ
Corp, Black & Decker, Dell Computers, A.E. Staley, Mazda System Services and MCI
 Advised on technical configuration and management of SAP implementation, including software
installation, upgrades, configuration, correction and transports, performance tuning and
maintenance activities including system checks.
 Provided advanced technical assistance to on-site SAP Basis Consultants.
 Assisted in the design of Accelerated SAP Upgrade strategy
 Worked with Sales and Marketing departments to provide BASIS Presales colleagues with the tools
needed to go after small to midsize companies. Wintel/ITS based solution tightly integrated with
Microsoft Back Office Suite
 Taught SAP customers, partners and employees various SAP courses, including BC310-NT/Oracle,
BC340-Going Live, BC325-CTS, BC505 Database Administration, BC314-NT/SQL and BC505
Unix/Oracle.
 Provided on-site technical support during various SAP implementations
 Managed first client to leverage Accelerated SAP Implementation (ASAP) methodology and tools
 Managed CTS Correction and Transport System across the SAP landscape