3. Job
Experience
Joined Document Solutions/Xerox in 2001
1 Managed Print Service Specialist
2 Agency Office Specialist
3 Tyler Team Sales Manager, Major Account Mgr
4 Xerox Account Manager
5 Jim Taylor, DVM Office Manager
6 RVK, CPA Computer Op Mgr.
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4. Career
Achievements
Academic and Business
Business
Academic
Nominated and participated in the
NAAO Leadership forum
LeTourneau University
Bachelors: Business 2001-2011 – Consistently 100%+ over
Management plan
Class of 2014 Repeatedly top sales performer in
territory
Xerox MPSS Platinum Certification
President’s Club winner
Leadership Tyler, Class 21
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5. Career Planning Map
Monette Taylor
Current Short Term Long Term
Position Goals 2-3 Years Goals 3-5 Years
2008-Present Continue to grow opportunity Continue to develop my
Managed Print Services within Managed Print career, experience,
Specialist Services and my skills as a leadership skills and
Work with organizations of all sizes Managed Print Specialist. successful track record
to focus on the infrastructure costs within Xerox.
associated with printing within a 24-
county territory.
Skills:
Professionalism, management
skills, self motivated, energetic &
passionate, communication skills,
strong leadership & analytical skills
problem-solving, reasoning &
creativity-strategic thinking
ability to deliver results
business “common sense”
Deliverables
Product, marketing & sales
operations skills
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6. Community Involvement
• Prison Entreprenuership Program, Executive Mentor
• School Board Member, Athens Christian Academy
• Rock and Research Committee Member, University of
Texas Health Science Center
• Ambassador, University of Texas at Tyler
• Youth Leader, First Baptist Church
• Fundraiser Committee Member, Athens Christian
Academy
7. Teamwork
Managing People and Communication
skills
Communication & Influencing:
The ability to communicate
clearly & effectively with a
wide variety of internal &
external people, formally &
informally & where necessary
to gain their agreement &
People Management: Ability acceptance.
to lead, motivate and inspire
others to excel & deliver high
standards of performance for
the business.
Teamwork & Collaboration:
Display enthusiasm &
contributes to an effective
team environment….
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8. Leadership
Leading, Customer Focus, Creativity &
Innovation
Leading Teams:
The ability to lead, motivate & inspire a
team to excel & deliver client and
organizational goals.
Client Relationship Management &
Developing New Service Opportunities:
Creating opportunities for unique, value-
Results Focus: The drive &
added solutions & services address
determination to achieve objectives,
clients’ business drivers.
overcoming obstacles to deliver results.
Creativity & Innovation:
The ability to challenge current ways of
doing things (conventional practices),
adapt established methods to new
solutions & ideas.
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9. Reference quotes from
Xerox Leaders & Customers
“Besides being a joy to work with, Monette is a take-charge person who is able to present creative ideas and communicate the benefits.
She has successfully developed a very strong and loyal customer base in the East Texas area which has enabled increased revenues year
over year. She has developed significantly over the years into a highly technical person and can effectively promote, implement, and
manage our most complicated and sophisticated products and services. In addition to her significant sales performance, Monette is also
extraordinarily helpful in other areas of the company. She has assumed a leadership role for other account managers, especially new
hires. She goes out of her way to mentor, inspire, and motivate others in many cases well past normal business hours in order to ensure
everyone in the organization is successful.” Quote by Jean Petrauskas , Strategic Account Manager Xerox Corporation
“Here you go again – knocking the ball out of the park” Quote by Cynthia Veri , Senior Vice President Western Entity Xerox
Corporation
“After numerous years of satisfied service with Xerox, and our Representative Monette Taylor, I would highly recommend her
to take care of your office equipment demands. Monette is knowledgeable, responsive and always willing to do whatever it
takes to service
our clients’ needs.” Quote by Benny Yazdanpanahi, CIO
“I have known Ms. Taylor for 10 years in a professional enviornment. She has been an important business partner for Smith
County and has always represented Xerox in an exemplary manner. She has always worked for improving every department
within Smith County in performing their assigned tasks. Her proposals are impressive and direct. She always follows up on
any issues to make sure “the customer is taken care of.” Based on her integrity we have allowed her access to data that we
do not make available to everyone. Ms. Taylor is a senior member of the management team for her commpany and is a
stonger leader.” Quote by Harvy Tanner, CIO
“I have had the pleasure of working with Monette for many years now as our local Xerox representative. Tyler ISD is a large
Xerox customer and we rely heavily on their equipment to produce instructional materials and testing documents in a just in
time manner. Being able to rely on their systems includes being able to rely on their local employees. Monette has proven
herself time and time again to be reliable, trustworthy and professional. No matter is we were purchasing new equipment or
working through a problem, Monette never let me down. Not only has she shown great character and integrity while working
with our school district, but I know from my contact that this is the reputation that she has in our community.” Quote by
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John Orbaugh, Dir. of Technology Services