A Powerpoint describing how using SIP can provide a solution to 911 concerns with Unique caller ID provided by location. Sip as a 911 solution? Yes!

1. SureTrunk for ShoreTel
Introducing an Easy Path to
911 Compliance with SIP
Neil Darling
EtherSpeak
(866) Ether-IP
shoretel@ietherspeak.com / ndarling@ietherspeak.com

2. Who Are We?
• EtherSpeak is Your ShoreTel Certified
Technology Partner for Enabling Cloud Based
Services Including Voice, Video Bridging and
Fax-Over-IP
• Only Certified ShoreTel Technology Provider that
is ShoreTel “Customer Proven” & “Partner
Proven”
• We provide SIP Trunks – or “Business-
Telephone-Lines-Over-Internet” allowing for
enterprise savings consolidation or elimination of
legacy POTS / PRI; Advanced Redundancy; and
International DID routing options for customers

3. Solving the 911 Problem…
• Customers using VoIP on large enterprise networks are having
difficulty maintaining VoIP savings with distributed POTS lines
dedicated strictly for 911 compliance
• Virtual Numbering Option: Utilize 911 compliant virtual local
numbers, available from virtually any area code in the USA / CAN
• Centralize costs but distribute benefits – providing 911 compliance
for a fraction of the cost of hundreds of POTs lines
• EtherSpeak centralizes the billing – even for hundreds of offices
on one easy to read bill
• BurstaTrunk Option: Customers only billed monthly for amount
“high-water mark” of concurrent calls – eliminate waste and show
tangible ROI that is key for technology refresh and closing the deal

4. What Value Does EtherSpeak
Bring to ShoreTel Customers?
• Cost Savings: SureTrunk provides no CapEx and
administrative savings with SureTrunk Centralized Billing
• Redundancy: SureTrunk provides seamless re-direction in
the event of an outage, or on-site problem - connects to
another site upon error condition (RedundaTrunk service
option)
• Affordability: SureTrunk provides High-Water Mark Billing.
Customers only pay at highpoint of what they use
concurrently (BurstaTrunk service option)
• Flexibility: SureTrunk provides seamless connectivity for
ShoreTel; Providing 911 compliant DID access to most of
North America

5. Real Life Example of Value of SureTrunk
with BurstaTrunk for 911 Compliance. . .
• EtherSpeak SureTrunk 911 w/
• Current Carrier BurstaTrunk
– 27 offices – each with two – Customer maintains 6 trunks
POTs lines for 911 ~$50.00 and enables Burstatrunk
each or ~$1500 / month Option
– Lines are not integrated to – DID’s delivered for each office
ShoreTel – They are not even that route to local PSAP or
used regularly – just a sunk 911 call center
cost – Installed in 90 minutes
– Customer is over-provisioned – Numbers are $2.00 each or
$54.00 monthly cost across
the enteprise
– - Customer only provisioned
for 6 trunks – with availability
for hundreds at $146.00 /
month
This customer is saving approx. $1,200.00 month or $14,400/
year! What impact does this have on your budget if you have an
extra $14,400?!?

6. ShoreTel and BurstaTrunk
ShoreTel Client Office A Legacy
PSTN
POTS / PRI
IPSEC Tunnel Customer provided with ability to make
for Signaling any number of simultaneous calls –
Carrier MPLS
SureTrunk Connection - providing they have ShoreTel SIP Hand-off
licenses and adequate bandwidth for
highest amount of expected calls.
EtherSpeak Core
ShoreGear Internet / VPN Router
Main Office – MPLS
ShoreTel Director &
- 6 Trunks with a “Burst” - Tunnel.a
192.168.0.0/24 Office Subnet
Calls calculated on 6 second billing
increment
Inbound / Local Free; Customer
only billed on 1 + dialing
& inbound toll-free utilization
EtherSpeak
BurstaTrunk Billing Results
Session
Border
Controller
All Sites on One Bill!
PSTN
Gateways
VoIP PSTN
Peering Origination
and
Termination
- Customer only billed for 33 concurrent calls for given month!
- Compared with a 46 Channels / PRI, Customer would save on SureTrunk Monthly Concurrent Call
Calculation Based on Customer CDRs
14 unused trunks in this monthly example

7. ShoreTel and e-Billing
ShoreTel Client Office A Legacy
PSTN
POTS / PRI Customer provided with one bill
IPSEC Tunnel regardless of number of sites
for Signaling
SureTrunk with BurstaTrunk option Carrier MPLS
SureTrunk Connection
provides ShoreTel customers the most Hand-off
cost-effective method for managing
monthly recurring expense
EtherSpeak Core
ShoreGear Internet / VPN Router
Main Office – MPLS
ShoreTel Director &
- 6 Trunks with a “Burst” - Tunnel.a
192.168.0.0/24 Office Subnet
Calls calculated on 6 second billing
increment
Inbound / Local Free; Customer
only billed on 1 + dialing
& inbound toll-free utilization
SureTrunk Centralized Billing
EtherSpeak
Session
Border
Controller
All Sites on One Bill!
PSTN
Gateways
VoIP PSTN
Peering Origination
and
- Convenience of one bill to pay for all customer offices Termination
- Enables with BurstaTrunk, customer is able to only pay for SureTrunk Monthly provided on one easy to undertsand bill
trunks used – no more wasted capacity and easy to use customer portal

8. ShoreTel and Virtual 911 Numbering
ShoreTel Client Office A Legacy
PSTN
POTS / PRI
IPSEC Tunnel Customer provided with DIDs from
for Signaling virtually any LATA in USA / CAN / UK
Carrier MPLS
SureTrunk Connection - All calls flow inbound (originate) from Hand-off
EtherSpeak to customer ShoreTel
over Internet or MPLS connection
EtherSpeak Core
VPN Router
ShoreGear Internet / - DIDs have option for
MPLS inbound only – or 911
ShoreTel Director with DID numbers compliance with auto
availability for 95% USA and 80% of CAN Tunnel.a routing to local 911 center
(PSAP).
192.168.0.0/24 Office Subnet
- Inbound only: numbers
are for inbound routing
only and should not show
up in caller-id
SureTrunk VN Features:
Inbound / Local Free; Customer
EtherSpeak only billed on 1 + dialing
& inbound toll-free utilization
Session
Border
Controller
All Sites on One Bill – or
One Bill per Site
PSTN
Gateways
VoIP PSTN
Peering Origination
and
Termination
SureTrunk Monthly Concurrent Call
- EtherSpeak provides direct-dial number availability in Calculation Based on Customer CDRs
95% of USA, 80% of CAN and 50% of UK

9. SureTrunk Disaster Recovery
ShoreTel Client Office A Legacy
PSTN
POTS / PRI VPN tunnel terminated from primary
IPSEC Tunnel and secondary customer locations to
EtherSpeak’s edge.
Carrier MPLS
In the event of connectivity or site Hand-off
Primary ShoreTel Switch to failure – inbound calls routed to
SureTrunk Connection secondary SIP switch; or tertiary PRI /
POTS through PSTN
EtherSpeak Core
ShoreGear Internet / VPN Router
Main Office – WAN MPLS
ShoreTel Director & SureTrunk DR
Main SIP Switch location Tunnel.a provides 2 call
paths, a local DID;
192.168.0.0/24 Office Subnet Tunnel.b free-local; free-
inbound and 100
minutes of included
ShoreTel Client Office B 1 + long distance
IPSEC Tunnel With DR enabled,
Encryption Domain ShoreTel
Src: 192.168.10.b Dst: 172.26.a.b System auto- customers recover
detects error from PSTN
EtherSpeak condition outages quickly
Session and painlessly
Secondary ShoreTel Switch to
SureTrunk Connection
Border
Controller
ShoreGear
Remote Office 74.84.203.x/24
Backup SIP Switch location Legacy
PSTN PSTN
192.168.10.0/24 Office Subnet POTS / PRI Gateways
PSTN
VoIP Origination
If primary connection fails – EtherSpeak will send and receive calls from site B’s connection and
Peering and
secondary ShoreTel switch
Termination
Outbound calls routed to secondary ShoreTel switch in the event of failure
Inbound calls automatically directed to secondary ShoreTel switch / tunnel – or via PSTN to POTS / PRI

10. Next Steps:
- No Obligation Trial Provided –
Just send an email to:
ShoreTel@ietherspeak.com to
request free trial

11. Neil Darling
www.suretrunk.com
• 703-649-0025 Direct Dial / 703-795-6111 Cell
• ndarling@ietherspeak.com
www.suretrunk.com www.switchtrunk.com www.ziptrunk.com www.ocstrunk.com