1. Presented by:
Nabaraj Subedi
PUSOB,MBA 5th trimester

2. Established in the late 1960’s with unique round
cottages set amidst a lush garden
Itis situated on a peninsula with the Fewa Lake
on one side and a forest-covered hill on the
other side.
Guests are received and transported to the
Lodge on its shuttle-floats or boats

3. Ithas 48 standard rooms, central dining room and
bar contained in five ‘rounds’ and12 deluxe rooms
blend in harmony with the landscape
Allprofits generated by Fish Tail Lodge are
donated to the Princess Jayanti Memorial Trust
Fish Tail Lodge is featured in the bestselling
travel guidebook “1000 places to see before
you die” and is recommended by all leading
travel guidebooks

4. Vision
To became preferred choice for customers in the
hospitality industry.
Mission Statement
At Fish Tail Lodge we target travelers of all segments to
form a healthy and diversified environment. Our values
cater to all the needs of the lifestyle seekers, the
corporate traveler and leisure tourist hence, building a
genuine reputation in our service of excellence in
diversified lifestyle qualities, comfort facilities and
reasonable accommodations.

5. GM
Pradeep SJB Rana
EAM Gd. I
Kiran Lama Pakhrin
Front Office F&B Service F&B Production Security Housekeeping Maintenence Accounts Others Ktm Office
HR Manager Gd.I
Asst. Front Office Asst. Mgr. F&B Gd.II
Sous CHEF Gd II Asst.Security Mgr. Housekeeper Gd II A Mgr. S&M Gd II A
Indu K. Khadka Giridhari Sharma Avik J.B. Singh
Ram Bdr Manandhar Gd. II Accounts Mgr.Gd1
Manager Sony Tamang
Khil Bdr. R. Magar Anil Shreshta Res. Manager Gd.II
Ravi Tiwari Gd. II A
Asst. Purchase Mgr. Gyanendra R Sakya
Asst. HK Sup. Gd.III Gd II
GRE Gd.II Durga K. Gurung Bal Bdr. Thapa
Pratima Ale Magar Sr. CaptainGd. IIIA Tara K. Kunwar Pers. Officer Gd II
Hukum S. Gurung Sr. Room Maid Gd IV Supervisor Gd III
Punya Pd. Sigdel
Exe. Secretary Gd II CaptainGd. III Sr. Nep S Chef Gd II Shift Incharge Gd IV Muga Devi Thapa Maimur Sultan Khan
Kit Std. Sup Gd III
Babita K. Shrestha Keshav Raj Subedi Raju Nepal Krishna Bdr.Karki Devi Saha Sr. Electrician Gd III
Shiva K. Paudel
Tek Bdr. Gurung Jr. Sous Chef Gd II Lok Bdr. Karki Bishnu M. Shrestha Rehan Khan Sr. Dishwasher Gd.V
Sapana Shrestha MD Nayeem Res. Officer Gd.III A
Chandra Bdr Thapa Raj Kumar Karki Tod Bdr. Thapa Tejendra Thapa (A)
Dillishwor Pradhan Sr. CDP Gd II
Man Kumari Ale Ree Pd. Chaulagain Asst. Acct. Gd III Dishwasher Gd.VI
Sanjeev Shrestha
Room Maid Gd V Keshab Thapa Sr. Office Asst. Gd.III
Sr. Receptionist IIIAKrishna LamichhaneHari Saran Subedi Security Guard Gd V Thakur Shrestha
Durga Raj Baral Dambar Bdr.Thapa Hiru Pun
Sr. Barman Gd. III Chinese Cook Gd IIIBharat Tamang Electrician Gd IV Bishnu Pd. Paudel
Pradhunna K.Poudyal
Dilsuva Gurung Balaram Gautam Office Asst. Gd IV
Narayan Pd. Aryal Devilal Adhikari Tandoori Cook Jit Bdr. Thapa Sanjeep Shrestha Nar B. Thapa Magar
Sunita Kunwar Res. Officer Gd III A
Gyan Bdr. Thakuri Barman Gd. IV Nitai Kar Dhurba Bdr. Basnet Ammar Pariyar
Commis I Gd III Mitra Bdr. Gharti Sr. Plumber Gd IV Bikarna SJB Rana
Nar Bdr. KC Sr, Room Boy Gd IV Sr.Store Keeper Dhruba Bishwakarma
Shyam K.Shrestha Prem Bdr. Thapa Kailash C. Sahoo Kishan Bdr. Nepali
Receptionist Gd. III Sr. Waiter Gd. IV Kul Bdr. Gurung Gd IIIA
Reservation Asst. Gd IV
Ganga Raj Pandit Rabindra Gurung Gyan Bdr L. Magar Dhurba Bdr. Thapa Room Boy Gd V Shiba S. Pandey TRANSPORT
Top Bdr. Khadka Plumber Gd V Supujan Pradhananga
Hastabir Budathoki Shanker Baniya Saroj Kunwar Head Driver Gd IIIA
Anta K. Shrestha Megh Bdr. LamichaneMahendra BK Sushil Paudel Store Keeper Gd III Dilli Pd.Paudel
Night/Day
Commis II Gd IV Dambar Bdr. BK Raju Jaishi Krishnaji Paudel Sr.Driver Gd III
Receptionit Gd. III Waiter Gd. V
Dhan Dev Thokar Bishwobandu ThapaSr. Houseman Gd V Plumber Helper Gd VI Jit Bdr.Thebe
Niraj Kumar Nepali Pradeep Karki Govinda Raj Baral
Krishna Bhandari Purna K. Shrestha Dhan Bdr. Gurung Mangal Bdr. Kami Sr.Store Helpr Gd IV Night/DayDriver Gd IV
Mahesh Kunwar Sr. Carpenter Gd IV Durga Raj Bharti Bishnu Pd.Rijal
Surendra Thapa Commis III Gd V Akkal Bdr. Kunwar Houseman Gd VI
Prakash Regmi Madhav P. Adhikari Meghlal Budathoki Gopi Bdr. Kami Yak N.Adhikari
Asst. Night Tejendra Thapa (B) Maintenance Helper Store Helper Gd VI Head Gardener Gd IV
Receptionist Gd.IV Bidur Acharya Dev Raj Ale
Shiva Adhikari Gd VI Bal Bdr. Gurung Bhawani Giri
Arun Baniya Ashok Giri Dil Bdr. Sunar
Sandeep Singh DhamiAite Bdr. Gurung Sr. Gardener Gd.V
Khadka Bdr. ThakuriPurna Bdr. Majhi Housewoman Gd VI Office Secretary Giridhari Upadhaya
Guest Service Attn. Budhi B. Lamichane Lekhnath Pokhrel Laxmi Chaudhary Gd III
Bar Waiter Gd. V Ton Bdr. Thapa Chet Bdr. Gurung
Gd. V Neelam KC
Ram Bdr. Dhakal Bir Singh Gurung Hom Nath Sigdel
Bir Bdr. Gurung
Kajiman Lungeli Bhugol Pd. Paudel
Gam Bdr. Gurung Steward Gd. V
Niraj Nepal AnilPaudel Gardener Gd.VI
Deepak Rana Magar
12 21 21 16 21 10 10 19 6
Total Employee : 136+2=138

6.  Room Facilities
 Well manage Restaurant and Bar
 Conference Hall
 Other Facilities(laundry service, SPA, safe
deposit locker, foreign currency exchange,
outdoor swimming pool, doctor on call and
a travel desk. All major credit cards are
accepted).

7.  Hiking
 Fishing
 Bird watching
 Boating

8. Strength Weaknesses
Fishtail is a well established Workers strikes.
heritage of hospitality in Pokhara. Weak management team
Wide range of services Poor supply chain management
Varieties of offerings. might affect in proper customer
State of art business center. service.
Situated at the beautiful peace place. More expensive accommodation.
Lack of promotion in national and
 international market.
Lack of well educated staffs in
their related fields
Threats Opportunities
Alternative accommodation like Nepal is one of the best tourism
home stay. countries in the world. Adventure
Competitive prices on overseas tourism, nature-based tourism is
travel growing significantly worldwide.
Political instability. Fishtail is in well placed to gain
Better foreign tourist destination market advantage.
Business meetings and conference.

9.  Job Description Verification
 Formatting of Job Description
 Human Resource Planning and Forecasting
 Recruitment and Selection process.
 Vacancy Announcement
 Checking of appointment letter
 Performance appraisal form evaluation

10.  Record Maintenance of Employees
(personal file maintenance, Daily attendance and
casual leave/register maintenance)
 Conflicts/Disputes handling

11.  Good Communication Skills
 Time Management
 Interpersonal Skills
 Team Work Skills
 Honesty and Integrity
 Professionalism
 Self confidence
 Punctuality
 Positive attitude

12. Allstaff were very engaged in their own jobs so
many of the times as an intern I lack the proper
guidance.
As an intern, I don’t have authority for
authorization of the documents because
of which jobs could not be done efficiently, I
need to wait till authorization of the minor
documents as well.
Time frame to perform internship was short

13.  Organization should update the Job description as soon
as there is change in the nature of work.
 Organization should maintain a proper skill inventory
through Human Resource Information System so that
the skills and knowledge of every single employee can
be tracked by the organization
 Training and development has to be given on time to
update them.
 Fish Tail Lodge should establish work friendly policies
 Pay system and facilities must be such, that
create satisfaction among employees

14.  Visit the organization during internship period
 University need to appoint the internship
coordinator to the person who has good
business networks so that students get
opportunity to reputed business organization.
 Make frequent contact with the students to
check the improvement and provide the
valuable suggestions
 Make contact with the organization to know
the progress of the intern/students

15. THANK YOU!!!