1. Groups and Teams
Lecture 9.1
University of Alberta
ALES 204
Nancy Bray
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2. Housekeeping
Speech assignment questions
Practice speeches - ECHA 2-131
My office hours - Friday, 1 to 3 pm, GSB 823
Reading for your lectures on science communication
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3. Course Map
Analyze a communicative situation
Plan an approach
Identify strengths and weakness of your approach
Context Rhetorical Purpose Channel
Intrapersonal Informative Oral
Interpersonal Persuasive Written
Small Groups
Public Visual
Mass Communication Online
Describe the role that culture, self-perception and language play in communication
Define communication
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4. Lecture Outline
1. Why do we work in groups?
2. What are the roles that group members play?
3. Making decisions in groups
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5. 1. Why do we work in groups?
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6. What are
groups?
collection of individuals who
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7. Advantages of
small groups
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8. Disadvantages
of small groups
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9. When to use a
group
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10. Characteristics
of groups
Group membership
Group size
Group goals =
Group structure =
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11. Characteristics
of groups
Group patterns of
communication =
Group norms =
Group climate =
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12. Key dimensions of teams
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13. Stages of group development
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14. 2. What are the roles that group
members play?
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15. Roles in groups
Group role-classification model
1. Task-oriented roles
2. Maintenance-oriented roles
3. Self-serving roles
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16. Task roles
task roles = group roles
designed to help the group
achieve its goals
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17. Maintenance
Roles
Maintenance roles = designed
to ensure the smooth running
of a group
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18. Self-Serving
Roles
Impede functioning of a group
by preventing members from
working together effectively
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19. 3. Making decisions in groups
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20. Methods of
decision
making
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21. Delphi technique
1. Without discussion, group members write down candidate and
reason for choice
2. Pass rationale and choice to leader
3. Leader summarizes the responses and tallies the totals
4. Repeat steps 2 to 4
5. Members encouraged to change answers and vote again
6. Tally for round two is final.
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22. Nominal group method
1. Problem is defined for group memebers
2. Without discussion, group members write down ideas for solution
3. Each member offers one idea.
4. Members clarify ideas
5. In private, each member ranks the suggestions
6. Member rankings are combined to create group ranking
7. Idea with highest ranking put into place
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23. The new
collaboration
Organizations and
collaboration
Clay Shirky TED talk:
http://www.ted.com/talks/clay_shirky_on_institutions_versus_collabo
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24. Photo Credits
groupwork by @boetter
groupwork by chris pegler
groupwork by The Infatuated
collaboration by Jonathan Dy
teamwork by yckhong
defensive by MamaDianna
innovation by Vermin Inc
clay shirky by RSzepan
dialogue by BASFPlantScience
conversation by ame otako
Study Group by UBC Library
Studying by UBC Library
Studying in Grass UBC Library
not talking by Ronan_C
dietician by OSSCube
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