ALZ

1. Allianz Process Assessment

4. What issues we are trying to solve?

5. A closer Look at Allianz Business Process

7. Allianz Operations - New Fixed Business Annuity

8. Closer Look at FA-NB – App Key In

11. Monthly Volume Vs error

12. Experience-wise volume processed, Error and Accuracy %

13. Type of errors Vs Experience Oversight error constitute more than 50% of total error and it is stationery irrespective of experience. However all other errors reduced with increase in experience.

14. Band-wise volume and Error

15. Band-Wise Associates Vs type of Errors

16. Variation between top X and bottom X performers

19. Key Issues Vs. Suggestions

20. Suggestions Vs. Benefits

22. Thank You