Overview of the Blue Medora IBM Tivoli Monitoring (ITM) Agent for IBM Tivoli Directory Server

1. ITM Agent Overview for
IBM Tivoli Directory Server v71
April 2013
The leader in extending IBM Tivoli Monitoring

2. Blue Medora’s Tivoli APM Focused Agents
*Blue Medora Products sold only under
IBM License Agreement
Tivoli Certified ITM Agents IBM Products Developed and Supported
IBM® Tivoli® Directory Server ITM agent by Blue Medora
Symantec® Endpoint Protection ITM agent
ITCAM for Applications:
Files & Directories ITM agent PeopleSoft Enterprise 6.2.2, 7.1
Ping Probe ITM agent
ITCAM for Applications:
Remote SSL Certificates ITM agent Siebel CRM 6.2.4, 7.1
Amazon® Elastic Computer Cloud (EC2) ITM agent
ITM for Virtual Servers:
Amazon® Simple Storage Service (S3) ITM agent Citrix XenServer 6.2.3, 7.1, 7.2
Citrix® License Server™ ITM agent (currently Beta)
ITM for Virtual Servers:
Oracle VM (2H-2013) Citrix XenApp 7.1, 7,2
SAP HANA Database (2H 2013)
April 2013

3. ITM Agent for ITDS – use cases
The ITDS Agent for ITM helps answer the following types of questions:
Are our ITDS Instances up?
What is the CPU, Memory, Disk, and Network utilization of the ITDS processes?
How many LDAP and LDAP/SSL Connections is an ITDS servicing?
Is there a problem with Replication between my ITDS instances?
Why is my ITDS running on Configuration mode?
Do we need to adjust the cache settings of the ITDS instance?
Can I easily generate reports to look at how our ITDS instances have been performing over
the last day, week, month, and year?
April 2013

4. ITM Agent for ITDS Agent Highlights
Provides deep IBM Tivoli Monitoring (ITM) based monitoring and
management of IBM Tivoli Directory Server (ITDS) environments
Provides visibility into ITDS Availability, Connections, Replication, Cache
Hit Ratios, ITDS Logs, and other key ITDS metrics
When used in conjunction with ITM Operating System Agents provides
industry leading visibility into ITDS based LDAP directory server
environments from the directory server LDAP instances themselves down
to the operating system health of the server
IBM Certified
Ready for IBM Tivoli
April 2013

5. What’s new with ITM Agent for ITDS v71?
Support for ITDS v63
Supported with ITM v63 infrastructure including
Platform support additions for Red Hat 6, SLES 11, Windows 2008 R2, and
AIX 7.1
Self Describing Agents (SDA)
ITDS Audit Log Start / Stop and Audit Log configuration & Stop Audit / Stop
Audit Take-Actions
Cognos-Based TCR Report Bundle
April 2013

6. Major features
ITDS Dashboard Status – Tivoli Enterprise Portal (TEP)-based “one stop shop” that allows
administrators to easily determine the overall health and status of ITDS LDAP directory
instances
Comprehensive Availability Monitoring – Three distinct capabilities for monitoring ITDS
availability
Is the Server responding to LDAP Queries (Yes/No)
Process Availability of Critical ITDS related Operating System processes
Is the ITDS Instance in Configuration Mode (ie, not responding to non-admin queries)
Situations – Over 40 ITDS specific ITM “Situations” that allow administrators to quickly and
efficiently isolate impending or existing critical errors in their ITDS environment, along with
expert advice based on industry best practices about how to remedy the problem
Take Actions – 7 ITM “Take-Actions” that facilitate remote management of ITDS instances
Secure Monitoring – Supports monitoring of ITDS instances using SSL connections
April 2013

7. Consistency with existing ITM infrastructure
ITM Agent for ITDS has been designed from the ground up to look, feel, and operate like IBM-
developed ITM agents in terms of ITM remote deployment, manageability via ITM command-line
utilities, installation and configuration
April 2013

8. 1st Class Citizen of the IBM Tivoli Monitoring
ecosystem
• ITM Agent for ITDS
operates as first-class
citizens of the ITM
ecosystem
• Agent leverage ITM’s
Tivoli Enterprise Portal
(TEP) visualization
capabilities to include
best practices, expert
advice, customized
workspaces, and historical
data gathering
April 2013

9. ITM Agent for IBM Tivoli Directory Server
Go beyond monitoring and get things done in your environment
with a comprehensive set ITDS-specific Take-Actions
April 2013

10. ITM Agent for IBM Tivoli Directory Server
“Expert Advice” based on Industry Best Practices for ITDS
troubleshooting and diagnostics
April 2013

11. ITM Agent for IBM Tivoli Directory Server
Drill down into the specific errors or conditions in the ITDS logs
that are affecting performance and availability
April 2013

12. TCR Reports for IBM Tivoli Directory Server
Daily, Weekly, Monthly, and Yearly
views of ITDS server availability
Based on data collected by ITM
and stored in the Tivoli Data
Warehouse
ITM Agent for ITDS report bundle
has been IBM Ready for Tivoli
certified
April 2013

13. Platform Support
IBM Tivoli Monitoring (ITM)
ITM 6.2.1, 6.2.2, 6.2.3
ITM 6.3.0
IBM Tivoli Directory Server
ITDS v6.1
ITDS v6.2
ITDS v6.3
Operating systems
All ITM supported (versions listed above) versions of SLES and RHEL on Intel, Power, zSeries Linux
All ITM supported (versions listed above) versions of Windows 2003, 2008, and 2012
All ITM supported (versions listed above) versions of AIX
All ITM supported (versions listed above) version of Solaris on SPARC and x86
April 2013

14. Questions?
April 2013

15. Backup
April 2013

16. ITDS Agent Dashboard
April 2013

17. Cache Usage and Hit Ratios
April 2013

18. LDAP Connections
April 2013

19. LDAP Operations
April 2013

20. Statistics Overview
April 2013

21. Bundled DB2 Details and ITDS Cache Details
April 2013

22. Agent Situations
April 2013

23. Replication Status
April 2013

24. Instance Configuration
April 2013

25. More Instance Configuration
April 2013

26. ITDS Logs
April 2013

27. ITDS Agent TCR Report – Daily Availability
April 2013