Prof Nathan Ronen Edumart@bezeqint.net xx-972-50-5209409

1. From the art of sales to the science of sales
Developed & instructed by: Mr. Ariel Ronen
General:
Intensive seminar to give your sales staff a competence boost, to maximize sales and
create and maintain long-term customer loyalty
Target Audience:
• Sales personnel in every organization /industry
Training purposes:
The seminar will improve sales personnel knowledge about sales, deal with advanced
issues in sales practice and eventually help maximize sales and create a good base for
customer loyalty.
Main topics:
• Dealing with problem customers
• Handling customer's complaints
• Making the "add on" sale
• The Principles of Closing that Increase Results
• Negotiation Techniques
• Secrets of Overcoming Objections
• How to Take the "Fight" out of the Sales Process

Duration: 6 hours net.
Max. No. of participant: 20-25
Learning methods:
1. Discussion
2. Case studies
3. Simulation –one on one practice
Additional information or remarks:
This seminar is complementary with “the art of sale” workshop.
Seminar can be used to any organization /industry, and “tailored made” for the level
and challenges the organization meets.