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Interpersonal skills

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WRITTEN BY JAMSHED KHAN QAU ISLAMABAD PAKISTAN.

1 von 38
Communication & Interpersonal Skills Jamshed Khan QAU Islamabad Pakistan
Effective Communication: What is It? ,[object Object]
It’s the Way You Say It! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Effective Communication: What is It? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What are interpersonal communication skills?
Interpersonal Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Nonverbal Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Grapevine ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Interpersonal Relationships between two or more people social associations connections affiliations
Interpersonal Skills listening questioning language & communication using feedback conflict handling
Essential IP Competencies ,[object Object],[object Object],[object Object],[object Object],[object Object]
Developing IP Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Interpersonal Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
The Communication Process MESSAGE FEEDBACK SENDER RECEIVER
The Communication Process
Communication Styles
Communication Styles Style Strengths
Communication Styles Style Weaknesses
Communication Styles How Do You Interact?
Key Communication Skills ,[object Object],[object Object],[object Object],[object Object]
What Is Quality Communication? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
What is Conflict? ,[object Object],[object Object],[object Object],[object Object]
Resolving Conflict Is An Art Of Communication Use interpersonal communication skills
How do I handle/prevent/reduce conflicts?
Managing Conflict ,[object Object],[object Object],[object Object],[object Object],[object Object]
Conflict and Negotiation ,[object Object],[object Object],[object Object],[object Object],[object Object]
Conflict and Negotiation ,[object Object],[object Object]
Conflict and Negotiation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conflict and Negotiation ,[object Object]
Emotional Intelligence... ,[object Object],[object Object],[object Object],[object Object],[object Object]
Barriers to Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Barriers to Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Using Simple Language?
In Summary… ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
“ Our lives begin to end the day we become silent about things that matter.” Dr. Martin Luther King

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Interpersonal skills