1. CHANGE REQUEST MANAGEMENT
CONFIGURATION
PROCEDURES

2. General Information:
Change Request Management uses variants of the service transaction to process change
transactions in SAP system landscapes. The variants are implemented by means of PPF
actions that enable integration between selected transaction types and SAP Solution
Manager to use the scenario Change Request Management. As a result, transport
requests, for example, can be created and released in systems in the landscape, and
transported into various systems. These types of operative action are performed by means
of a task list in the Schedule Manager.
Before you start to configure Change Request Management, make sure that you have
performed all the Solution Manager IMG activities under the nodes:
Solution Manager -> Basic Settings
Solution Manager -> Scenario-Specific Settings -> General Settings
Procedures to Activate BC Sets:
1.) Select “Activate BC Sets” from the IMG Reference menu:
Note: Select the execute icon next to

3. 2.) As described in the SAP Note 903527, select the drop-down in
field.
Choose “SOLMAN40_CHARM_BASICFUNC_001”.
Select activate icon to apply BC Set.
3.) Select create request icon from the Transport Request pop-up window to
document a transport that will not be moved to another Solution Manager system. Do not
use the transport identifier from this initial pop-up prompt:
4.) Enter a description that will identify the Transport as the BC Set
“SOLMAN40_CHARM_BASICFUNC_001” activation, and select the save icon.

4. 5.) Note the transport identifier number and select the continue icon.
6.) Make sure that the BC Sets are activated with the following settings:
a.) Overwrite data: Overwrite All Data
b.) Activation Mode: Expert Mode
Note: Select the continue icon to apply activation.

5. 7.) The BC Set activation will complete with a warning on
the message line, due to objects that are not yet developed.
Select green arrow icon to return to IMG Reference to continue.
8.) Start another logon session to the Solution Manager system into client “000”. The
Piece List file that is down loaded from SAP Note 903527 must be put into a
“Customized” Transport in Client “000”. Make sure you have unpacked the Piece List
file into the text format so that it can be cut-and-paste into the transport.
9.) Select transaction “SE09” after logging onto client
“000”:

6. 10.) Select create icon from “Transport Organizer” display:
11.) Accept the default selection of “Customizing Request” by selecting the continue
icon.

7. 12.) Enter a description that will identify the Transport as the “Piece List Extract” file
from SAP Note 903527, and select the save icon.
13.) Double-click on the “Customizing Task” transport:
Note: For this document transport was used.

8. 14.) Select the “Display<>Change” icon to go to Change mode:
Note: The Piece List has only three columns in it which represent the “Program ID”,
“Object Type” and “Object Name” fields. The editor for copying into the Solution
Manager System is not user friendly, so the maximum the number of rows that can be
selected is the number that is displayed in the Transport Organizer screen. Also, when
pasting the content place the cursor in the first blank field for the “Program ID” column.

9. 15.) Cut-and-Paste the contents of the unpacked file
“Piecelist_Change_Management_Initial” into the customized task transport:
Note: To verify all records have been copied, compare the row count in the
Transport Organizer display with the line count from the Text file
“Piecelist_Change_Management_Initial”.
16.) Select the save icon. The message should display on
message line at bottom of the screen.

10. 17.) Select green arrow back icon to continue. Open customized task transport to
see data values:
18.) Set cursor on customized task transport and select release icon. Transport
should now have a check mark to indicate it was released:
. Do the same release step for the
main transport indicator:
Note: Document the main transport indicator number that will be used in the next steps to
complete the BC Set Activation procedures.
19.) Go back to the logon session with the production client for Solution Manager. For
this document the production client is “002”.
20.) Select transaction “SCC1” in client “002”.
21.) If you do not remember the main transport indicator created in client “000”, select
the drop-down icon to display transports available.
22.) In the pop-up window “Select Request/Task” keep the default values, which should
be similar to the following:
Select the execute icon to continue.

11. 23.) Double-click on the main transport that has the “Piece List” description with it:
24.) Verify main transport selected:
25.) Select or icon to execute Client
Copy of Piece List from client “000” to the production client (002) that you are logged
onto.
26.) Select the icon from the confirmation pop-up window:

12. 27.) Verify that the message is displayed on message line
of “Copy for Transport Request” after Client Copy completes when using the “Start
immediately” option.
28.) Select green arrow back icon. A status display similar to the following should
appear for the Client Copy results:
29.) Select exit icon to continue.

13. Procedures for Satellite Transport Management System Configuration:
1.) Select text guidelines under “Transport Management System” for “Standard
Configuration” from the IMG Reference menu:
2.) General Information: You must perform all TMS activities in the satellite systems and
not in the SAP Solution Manager system.
3.) Define Transport Routes between the systems in your system landscape. See the TMS
online documentation in transaction STMS by choosing Help -> Application Help ->
Configuring TMS.
Note: Transports are supported in the standard transport layer of each client. When you
configure transport routes, only consolidation routes that are assigned to the standard
transport layer of the relevant exporting client are taken into consideration. For each
exporting client, exactly one target client and one target group are permitted. We
recommend that you assign exactly one development system to a production system, and
that these two systems are connected by exactly one unique transport track. If a
development system and a production system are connected by more than one transport
track, this may lead to inconsistencies within the transport distribution. This type of
transport configuration cannot be supported by Change Request Management, and may
cause inconsistencies within the tools involved.

14. a.) Call transaction STMS in client “000” on the Satellite System.
b.) Select the Transport Routes icon from the IMS main screen:
c.) Select edit icon from the
screen.
d.) Select the path Edit  Transport Route  Add Transport Route:

15. e.) With the pencil cursor you will need to start at the system icon and
go outside the box and back in. The pop-up window “Create Transport Route”
will appear:
Verify the option is set and enter the Transport Layer and
Client for the source of the Satellite System. For this document it is EC1:800.
f.) Enter the transfer icon save the Transport Route.

16. g.) Repeat step “3e” for each client that is needed, such as the
following:

17. 4.) Activate Extended Transport Control to allow the Solution Manager to control the
creation and movement of transports throughout the system landscape.
a.) Call transaction STMS in client “000” on the Satellite System.
b.) Choose path Overview -> Systems.
c.) Double-click each system.
d.) The Display TMS Configuration: System <system ID> screen appears.

18. e.) Select the tab page.
f.) If the entry CTC does not appear in the Parameters column, enter it there and
then in the Value column, enter 1, and select the save icon.
5.) Configure Transport Strategy: In the transport tracks where the software distribution
is controlled by Change Request Management, you must deactivate the QA approval
procedure in the TMS, since this procedure is incompatible with the approval procedure
in Change Request Management. Additionally, you have to activate the "Single
transports" strategy. This prevents you from accidentally executing "Import All". All
transports within the system landscape of Change Request Management must be
processed by project imports.
Note: When you activate "Single transports", manually executed single imports cannot
be imported again by using "Import Project". If you want to execute these single imports
again by using a subsequent "Import Project", you have to set the corresponding transport
option.
a.) Call transaction STMS in client “000” on the Satellite System.
b.) Choose path Overview -> Transport Route:

19. c.) Select edit icon and double-click each system.
d.) The Change System Attributes dialog box appears:
e.) In the Transport strategy group box, select (since only
Import Single and Import Project All are used):
f.) In the Quality assurance group box, deselect (The
quality assurance mechanism is used implicitly but not within the TMS context.)
g.) Select icon to continue.

20. h.) Select save icon to update Transport Strategy.
i.) When “Configuration Short Text” pop-up appears select icon to continue.
j.) To distribute and activate configuration across the system select the
icon from the pop-up window:
k.) The message should appear at the
bottom of the “Change Transport Routes (Active)”.
6.) Activate TMS Trusted Services: In the system where the transport domain controller
runs a Trusted Service must be in place. To find out which system is the domain
controller, call transaction STMS and choose Overview -> Systems. In the Cat column
(with the quick info text TMS system type), look for the icon with the quick info text
Controller. Log on to the SAP system that functions as the transport domain controller.
a.) Call transaction STMS in client “000” on the Satellite System.
b.) Choose path Overview -> Systems:

21. c.) Choose path Goto -> Transport domain:
d.) The Display TMS Configuration: Domain <Domain name> screen appears.
e.) Select the tab page.
f.) Select the edit icon to switch to change mode.

22. g.) In the Security options group box, select Activate Trusted Services:
h.) Select save icon.
i.) Select the continue icon from information pop-up window.
j.) Select green arrow icon to return to System Overview.
7.) Activate Domain Links: If multiple transport domains are used and projects in the
Solution Manager have been defined as cross-domain projects, you must define inter-
domain links between the transport domains, regardless of whether change requests are
moved between domains or not. If, for example, the Change Request Management
system is in domain “A”, but the satellite systems between which requests are transported
is in domain “B”, Change Request Management has to trigger transports in a foreign
domain. This is only possible by means of domain links, which are usually done with the
Solution Manager System.
a.) Call transaction STMS in client “000” on the Satellite System.
b.) Choose path Overview -> Systems:

23. c.) Choose path SAP System  Create  Domain Link:
d.) Enter the system values of the Solution Manager in the “Request for
Linking 2 Domains” pop-up window and select icon.
e.) The System Overview display should appear and look like:
f.) Select green arrow back icon to continue.

24. 8.) Check Configuration of Transport Domain: Check whether the transport domain has
been configured correctly. Log on to every domain controller that is connected to the
transport landscape, call transaction STMS and apart from the information "You are
logged onto the domain controller", you should not be able to see other messages or
warnings.
a.) The display of STMS main and System Overview from Solution Manager System:

25. b.) The display of STMS main screen and System Overview from Satellite Systems:

26. 9.) Generate RFC Destinations to Client 000: Since Change Request
Management reads important information about the system landscape (such as the
transport routes) from the individual domain controllers; you must make sure that you
generate RFC destinations from the Change Request Management system to client 000 of
all domain controllers in the system landscape.
Note: To generating RFC destinations follow IMG activity: SAP Solution Manager ->
Basic Settings -> SAP Solution Manager System -> System Landscape -> System
Landscape Settings -> Generate RFCs. When the RFCs are completed the Clients tab in
the System’s Overview in transaction SMSY should be similar to this:
10.) Add Import Authorization to Operator/Administrator: Change Request Management
uses the import functions of the Transport Management System (TMS). The TMS
remote infrastructure is based on RFC connections that point solely to the 000 client of a
target system. The operator and administrator users need to have import authorization for
client 000 of all target systems:
a.) Make sure that the operator and administrator users in client 000 of the target
systems have the same name as their user in the Solution Manager system.
b.) Assign import authorization to the operator and administrator users in client
000 of the target systems (SAP_CHANGEMAN_OPERATOR and
SAP_CHANGEMAN_ADMIN roles).

27. Procedures for Standard Change Request Management Configuration:
1.) Select text guidelines under “Set Project Assignment of Requests as Mandatory” for
“Change Request Management” from the IMG Reference menu:
Note: For each system where you want transport requests to be created, you have to set
the project assignment of requests as mandatory. If you set the project assignment of
requests as mandatory, you cannot release transport requests without projects. In a
transition period during which projects are set up, it may be necessary to create dummy
projects so that developments that were made prior to the availability of Change Request
Management can still be transported.
a.) Call transaction /TMWFLOW/CMSCONF:
Or
Note: When executing the transaction from the “Transaction” field do not forget
to put the “/n” in front of the transaction name.

28. b.) Check the entries in the Project Assignment column.
c.) Double-click the entry if a change is required.
2.) Change Transport Request Option: The task lists that are generated by Change
Request Management in the Schedule Manager of Solution Manager are Customizing
objects. However, since your Change Request Management is in a central system, and all
tasks run in this system, you do not want to transport the task lists anywhere. To ensure
that you do not need to create a transport request when you change a task list manually,
you have to change the transport request option.
Note: Select the execute icon next to .
Note: The execute icon in this scenario is the same as executing transaction SE38
ABAP Editor from the SAP Easy Access screen.

29. a.) Enter the program SAPLSCMA, and choose :
b.) Select the Find/Replace icon from ABAP Editor:

30. c.) Enter G_ACTIVATE_CORRECTION_SYSTEM in the field “Find” and
select the continue icon:
d.) Select the edit icon from search results display:

31. e.) Delete or comment out the following text from program SAPLSCMA:
message id sy-msgid type sy-msgty number sy-msgno
with sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
Note: You will need an Access Key for a developer to complete the final
steps for the Change Request Management standard configuration.
f.) Insert the following text to program SAPLSCMA in place of the deleted text:
no_automatic_recording = 'X'.
Note: The transport comment should identify the program name and
reason for the changes.
Note: The message should display when
transport is saved .

32. g.) Select Activate icon from ABAP Editor screen.
Note: The message should display on message
line after the Activate icon is executed.
h.) Call transaction SCC4 from the ABAP Editor screen after activation:
i.) The Client Overview screen should show:
j.) Select the Display -> Change icon.
k.) Select the continue icon from the “Information” pop-up:

33. l.) Select your client and choose Details icon:
m.) Choose “Changes without automatic recording” in section
and select the icon:
Note: The message should appear at bottom after save is
entered.

34. n.) Select the arrow back icon twice to return to the Main menu.
3.) Create Index for Standard Table: An index for table SCMATREED with the field
names “PROFILE” and “NODE_ID” must be created on the Solution Manager System
to prevent performance issues with the creation of Support Messages and Change
Requests.
Note: Select the execute icon next to .
Note: The execute icon in this scenario is the same as executing transaction
SE11_OLD ABAP Dictionary from the SAP Easy
Access screen.

35. a.) Specify the database table SCMATREED, and select icon.
b.) Choose path Goto -> Indexes:

36. c.) In the pop-up window “Indices for Table SCMATREED” verify there is an
index identifier “1”, highlight and select the continue icon.
Note: If there is no index for identifier “1”, then select “Yes” option in the dialog
box, and enter the index name 001 and the short description “Index for Node in
SCMATREE”.

37. d.) Verify the field names “PROFILE” and “NODE_ID” are part of Index
identifier “001”. If they are not, create and activate the index for table
SCMATREED.
e.) Select green arrow icon from Index display screen.
f.) Select exit icon from pop-up “Indices for Table SCMATREED”.
g.) Select green arrow icon from and
screens to return to IMG Reference
menu.

38. 4.) Maintain Number Ranges: The Solution Manager System needs to maintain a Number
Range that is specific for Change Request Management objects only.
Note: Select the execute icon next to .
Note: The execute icon in this scenario is the same as executing transaction SNRO
Number Range Object Maintenance from the SAP
Easy Access screen.
a.) Specify the object /tmwflow/m in field :

39. b.) Select icon.
c.) Select Change Intervals icon from Maintenance screen:
d.) Select Insert Interval icon from “Maintain Number Range
Intervals” screen:

40. e.) For the new interval, enter 01 and use the F4 Help function to select a value
for the From Number field:
f.) The pop-up window “Restrictions” displays and the acceptance icon needs
to be selected. The system returns 1 to 999999999 into the “New Interval” area:

41. g.) Select the Insert and then Save icons to generate the Object’s
Number Ranges:

42. Note: The following information pop-up occurs and select icon to continue:
Note: The message should appear at bottom of
screen to confirm the Object’s Number Range has been set.
h.) Repeat steps “a” through “g” for objects /tmwflow/d and /tmwflow/v.
Change Request Management Procedures are Complete.