SlideShare ist ein Scribd-Unternehmen logo
1 von 19
Uttara University
Our Group member name:
Name ID
Md.Nurul Amin Nayem M21431111141.
Mahmudul Hasan M21431111143.
ommey samia saimum F21431111127.
Farjana Boby F21431111109.
Mustafiz Rahman. F214311111116.
Our Presentation Topic
Name Is:
Case study on
“HSBC Bank”
INTRODUCTION TO HSBC
HSBC is one of the world’s largest banking and financial
services organizations. HSBC serve more than 45 million
customers through four global businesses: Retail Banking
and Wealth Management, Commercial Banking, Global
Banking and Markets, and Global Private Banking.
HSBC's international network comprises around 4400
offices covers 71 countries and territories in Europe, Asia,
the Middle East and Africa, North America and Latin
America.
History of HSBC
The Hongkong and Shanghai Bank was established in British
Hong Kong in 1865 and was incorporated as The Hongkong and
Shanghai Banking Corporation in 1866, and has been based
in Hong Kong (although now as a subsidiary) ever since. It was
renamed The Hongkong and Shanghai Banking Corporation
Limited in 1989. It is the founding member of the HSBC Group of
Banks and Companies, since 1990, is the namesake and one of
the leading subsidiaries of the London-based HSBC Holdings
PLC. The company's business ranges from the traditional High
Street roles of retail banking, commercial banking, corporate
banking to investment banking, private banking and global
banking. It is the largest bank in Hong Kong, and operates
branches and offices throughout the Asia Pacific region, and in
other countries around the world.
HSBC in Bangladesh
HSBC started operations in 1996. HSBC Bangladesh is
rated ‘AAA’in the Long-term and ST-1 rating in the Short-
term, which are the highest level of ratings for any bank
or financial institution in Bangladesh. HSBC Bangladesh
offers a comprehensive range of financial services such as
commercial banking, consumer banking, payments and
cash management, trade services, treasury, and custody
and clearing. People using this service can freely remit
money from Bangladesh to any part of the world and can
access their money from any HSBC booth around the
world.
Operations
HSBC has a significant presence in each of the world's major
financial markets, with the Americas, Asia Pacific and Europe each
representing around one third of its business. HSBC is the largest bank
in Hong Kong and prints most of Hong Kong's local currency in its
own name. As of 2014, according to Relsbank, HSBC was the fourth-
largest bank in the world by assets (with $2,670.00 billion), the
second largest in terms of revenues (with $146.50 billion) and the
largest in terms of market value (with $180.81 billion). It was also the
most profitable bank in the world with $19.13 billion in net income in
2007 (compared to Citigroup's $3.62 billion and Bank of America's
$14.98 billion in the same period).In June 2006, The Economist stated
that since the end of 2005 HSBC has been rated the largest banking
group in the world by Tier 1 capital. In June 2014 The Banker ranked
HSBC first in Western Europe and 5th in the world for Tier 1
capital. In February 2008, HSBC was named the world's most
valuable banking brand by The Banker magazine.
Principal business groups and
divisions
HSBC organizes its customer facing activities within four
business groups:
 Commercial Banking.
Global Banking and Markets (investment banking).
Retail Banking and Wealth Management (RBWM.
Global Private Banking
Commercial Banking
HSBC provides financial services to small, medium-sized
and middle-market enterprises. The group has more than
3 million of such customers, including sole proprietors,
partnerships, clubs and associations, incorporated
businesses and publicly quoted companies.
Global Banking & Markets
Global Banking and Markets is the investment banking arm
of HSBC. It provides investment banking and financing
solutions for corporate and institutional clients, including
corporate banking, investment banking, capital markets,
trade services, payments and cash management, and
leveraged acquisition finance. It provides services in
equities, credit and rates, foreign exchange, money
markets and securities services, in addition to asset
management services.Global Banking and Markets has
offices in more than 60 countries and territories
worldwide, and describes itself as "emerging markets-led
and financing-focused". It is currently being led by former
fixed-income trader Samir assaf who was promoted from
global head of markets on 10 December 2010.
Retail banking and wealth
management
HSBC provides more than 54 million customers worldwide
with a full range of personal financial services,
including current and savings accounts, mortgage loans,
car financing, insurance, credit cards, loans, pensions and
investments . Retail Banking and Wealth Management
(also known as RBWM) was previously referred to as
Personal Financial Services (PFS). This rename was
announced during HSBC's 2011 Investor Day.
Global Private Banking
HSBC Private Bank is the marketing name for the private banking
business conducted by the principal private banking subsidiaries of
the HSBC Group worldwide.HSBC Private Bank, together with the
private banking activities of HSBC Trinkaus, known collectively as
Group Private Banking, provides services to high-net-worth
individuals and their families through 93 locations in some 42
countries and territories in Europe, the Asia-Pacific region, the
Americas, the Middle East and Africa. According to the Scorpio
Partnership Global Private Banking Benchmark 2014, the bank
had 382 USD Bn of assets under management (AuM) a decrease of
4% on the 2013 figure.In September 2008, HSBC announced that it
would combine its two Swiss private banks under one brand name
in 2009, with HSBC Guyerzeller and HSBC Private Bank to be
merged into one legal entity, under the newly appointed CEO of
HSBC Private Bank, Alexandre Zeller.
Global product lines
HSBC Direct
HSBCnet
HSBC Advance
HSBC Premier
HSBC Direct
HSBC Direct is a telephone/online direct banking operation which
attracts customers through mortgages, accounts and savings. It was first
launched in the USAin November 2005 and is based on HSBC's 'First
Direct' subsidiary in Britain which was launched in the 1980s.
HSBCnet
HSBCnet is a global service that caters to local business needs by
offering specialized functionality for different regions worldwide.
HSBC Advance
HSBC Advance is the group's product aimed at working professionals.
The exact benefits and qualifications vary depending on country, but
typically require a transfer of Salary of USD 1,500 or more every month
or Maintain USD 25,000 of deposits in a Savings/Current Account or
investments.
HSBC Premier
HSBC Premier is the group's premium financial services product. It has
its own Elite Card entitled HSBC Premier World Card.
key success factors for HSBC
key factor of success is the ability of HSBC to reach a large
section of customers by different innovative promotional
campaigns. Moreover discounts, rebates, relaxing of interest
rates on loan during crisis etc. has helped to gain popularity
as well as confidence among its customers.
HSBC also keeps a strong focus on the services that it offers to
the customers. It offers personal banking services, consumer
finance, commercial banking, corporate investment banking
and market, private banking etc among 100 million customers
spread all over the world in a very professional and efficient
way .This has helped to boost up the confidence level of the
customers to a great extent. Also its professional attitude
towards understanding the different hitherto untapped
segments like niche marketing or targeting a specific
demographic segment has led to its success story.
SWOT ANALYSIS OF HSBC
Invest DirectStrengths
The size and diversity of HSBC is a key
strength. In the first half of the year, the Far
East contributed nearly two-thirds of group
profit. This balance may shift in coming
years as European and North American
markets recover.
Weaknesses
HSBC does not have the same clout
in investment banking as Barclays or
Morgan Stanley. While this may have
worked to the group’s benefit during
the financial crisis, now that markets
are picking up, HSBC could lose
some ground to its rivals.
Opportunities
HSBC never had to ask for a taxpayer
bailout during the financial crisis and has
been relatively untouched by the LIBOR
and PPI miselling schandals. The
reputational damage suffered by Barclays,
Lloyds and RBS gives HSBC an
opportunity to win significant business in
the UK market.
Threats
The UK government’s banking levy is
charged on assets owned by the banks.
However, with much of its assets
overseas, HSBC’s charge seems
disproportionate. If UK regulators
continue their assault on the sector,
HSBC may be forced to relocate.
HAVE YOU
ANY
QUESTION
?
Case study on HSBC Bank

Weitere ähnliche Inhalte

Was ist angesagt?

External analysis of deutsch bank (1)
External analysis of deutsch bank (1)External analysis of deutsch bank (1)
External analysis of deutsch bank (1)
Artur Shorin
 

Was ist angesagt? (20)

Hsbc case
Hsbc caseHsbc case
Hsbc case
 
Hsbc
HsbcHsbc
Hsbc
 
HSBC
HSBC HSBC
HSBC
 
HSBC Mini Case
HSBC Mini CaseHSBC Mini Case
HSBC Mini Case
 
A presentation of HSBC
A presentation of HSBC A presentation of HSBC
A presentation of HSBC
 
Hsbc casestudy -_copy[1]
Hsbc casestudy -_copy[1]Hsbc casestudy -_copy[1]
Hsbc casestudy -_copy[1]
 
Report on HDFC bank by Ayushi Jain
Report on HDFC bank by Ayushi JainReport on HDFC bank by Ayushi Jain
Report on HDFC bank by Ayushi Jain
 
ICICI - Customer Relationship Management
ICICI - Customer Relationship ManagementICICI - Customer Relationship Management
ICICI - Customer Relationship Management
 
HSBC Marketing
HSBC MarketingHSBC Marketing
HSBC Marketing
 
Customer satisfaction towards the product and services of AXIS Bank
Customer satisfaction towards the product and services of AXIS BankCustomer satisfaction towards the product and services of AXIS Bank
Customer satisfaction towards the product and services of AXIS Bank
 
Hdfc bank ppt
Hdfc bank pptHdfc bank ppt
Hdfc bank ppt
 
Portfolio evaluation and investment decision finance report
Portfolio evaluation and investment decision  finance reportPortfolio evaluation and investment decision  finance report
Portfolio evaluation and investment decision finance report
 
RESEARCH REPORT ON ICICI
RESEARCH REPORT ON ICICIRESEARCH REPORT ON ICICI
RESEARCH REPORT ON ICICI
 
Project on investment banking
Project on investment bankingProject on investment banking
Project on investment banking
 
Business Analysis HDFC Bank
Business Analysis HDFC BankBusiness Analysis HDFC Bank
Business Analysis HDFC Bank
 
Axis bank
Axis bankAxis bank
Axis bank
 
Report on customer satisfaction from e banking services
Report on customer satisfaction from e banking servicesReport on customer satisfaction from e banking services
Report on customer satisfaction from e banking services
 
7 ps in banking
7 ps in banking7 ps in banking
7 ps in banking
 
HDFC Bank
HDFC BankHDFC Bank
HDFC Bank
 
External analysis of deutsch bank (1)
External analysis of deutsch bank (1)External analysis of deutsch bank (1)
External analysis of deutsch bank (1)
 

Ähnlich wie Case study on HSBC Bank

Asset Liability Management
Asset Liability ManagementAsset Liability Management
Asset Liability Management
Kamrul Hasan Shohel
 
Offshore financial centre and international banks (ppt)
Offshore financial centre and international banks (ppt)Offshore financial centre and international banks (ppt)
Offshore financial centre and international banks (ppt)
akanksha007
 
HSBC Commercial Banking - Transforming Opportunity
HSBC Commercial Banking - Transforming OpportunityHSBC Commercial Banking - Transforming Opportunity
HSBC Commercial Banking - Transforming Opportunity
QuarterlyEarningsReports2
 

Ähnlich wie Case study on HSBC Bank (20)

Asset Liability Management
Asset Liability ManagementAsset Liability Management
Asset Liability Management
 
Case building the hsbc global brand
Case building the hsbc global brandCase building the hsbc global brand
Case building the hsbc global brand
 
Top 5 commercial bank
Top 5 commercial bankTop 5 commercial bank
Top 5 commercial bank
 
THE WORLD'S LOCAL BANK : HSBC
THE WORLD'S LOCAL BANK : HSBCTHE WORLD'S LOCAL BANK : HSBC
THE WORLD'S LOCAL BANK : HSBC
 
HSBC_16030141031
HSBC_16030141031HSBC_16030141031
HSBC_16030141031
 
Hsbcpresentation
HsbcpresentationHsbcpresentation
Hsbcpresentation
 
Swot hsb4c
Swot hsb4cSwot hsb4c
Swot hsb4c
 
Customer Relationship Management of Standard Chartered Bank and its incorpor...
Customer Relationship Management of  Standard Chartered Bank and its incorpor...Customer Relationship Management of  Standard Chartered Bank and its incorpor...
Customer Relationship Management of Standard Chartered Bank and its incorpor...
 
Offshore financial centre and international banks (ppt)
Offshore financial centre and international banks (ppt)Offshore financial centre and international banks (ppt)
Offshore financial centre and international banks (ppt)
 
HSBC ANALYSIS.docx
HSBC ANALYSIS.docxHSBC ANALYSIS.docx
HSBC ANALYSIS.docx
 
Exchange exposure @ canara bank project report
Exchange exposure @ canara bank project reportExchange exposure @ canara bank project report
Exchange exposure @ canara bank project report
 
Hbl accounting project
Hbl accounting projectHbl accounting project
Hbl accounting project
 
Islamic micro financel for nrdp
Islamic micro financel for nrdpIslamic micro financel for nrdp
Islamic micro financel for nrdp
 
Islamic micro financel for NRDP
Islamic micro financel for NRDPIslamic micro financel for NRDP
Islamic micro financel for NRDP
 
Paf
PafPaf
Paf
 
Khawaja sb roadshow islamic banking
Khawaja sb  roadshow islamic bankingKhawaja sb  roadshow islamic banking
Khawaja sb roadshow islamic banking
 
Khawaja sb roadshow islamic banking
Khawaja sb  roadshow islamic bankingKhawaja sb  roadshow islamic banking
Khawaja sb roadshow islamic banking
 
Islamic Banker Magazines Chat with MM & Dr Munir
Islamic Banker Magazines Chat with MM & Dr MunirIslamic Banker Magazines Chat with MM & Dr Munir
Islamic Banker Magazines Chat with MM & Dr Munir
 
Presentation on HSBC by Team- 'ICE BREAKER'
Presentation on HSBC by Team- 'ICE BREAKER'Presentation on HSBC by Team- 'ICE BREAKER'
Presentation on HSBC by Team- 'ICE BREAKER'
 
HSBC Commercial Banking - Transforming Opportunity
HSBC Commercial Banking - Transforming OpportunityHSBC Commercial Banking - Transforming Opportunity
HSBC Commercial Banking - Transforming Opportunity
 

Mehr von nanayem (9)

Biography of an Entrepreneur
Biography of an EntrepreneurBiography of an Entrepreneur
Biography of an Entrepreneur
 
business plan
business planbusiness plan
business plan
 
Communication is the key to achieving all of our goals
Communication is the key to achieving all of our goalsCommunication is the key to achieving all of our goals
Communication is the key to achieving all of our goals
 
Condition of Bus Services of Dhaka City
Condition of Bus Services  of Dhaka CityCondition of Bus Services  of Dhaka City
Condition of Bus Services of Dhaka City
 
Measuring a Nation’s Income
Measuring a Nation’s IncomeMeasuring a Nation’s Income
Measuring a Nation’s Income
 
Business plan of opening a bookstore in Bangladesh
Business plan of opening a bookstore in BangladeshBusiness plan of opening a bookstore in Bangladesh
Business plan of opening a bookstore in Bangladesh
 
Social problem of Bangladesh and It’s solution
Social problem of Bangladesh  and  It’s solutionSocial problem of Bangladesh  and  It’s solution
Social problem of Bangladesh and It’s solution
 
Designing Organizational Structure
Designing Organizational StructureDesigning Organizational Structure
Designing Organizational Structure
 
Poverty Problem of Bangladesh & It’s Solution.
Poverty Problem of  Bangladesh & It’s Solution.Poverty Problem of  Bangladesh & It’s Solution.
Poverty Problem of Bangladesh & It’s Solution.
 

Kürzlich hochgeladen

+971565801893>>Safe and original mtp kit for sale in Dubai>>+971565801893
+971565801893>>Safe and original mtp kit for sale in Dubai>>+971565801893+971565801893>>Safe and original mtp kit for sale in Dubai>>+971565801893
+971565801893>>Safe and original mtp kit for sale in Dubai>>+971565801893
Health
 
Indian Call girl in Dubai 0508644382 Dubai Call girls
Indian Call girl in Dubai 0508644382 Dubai Call girlsIndian Call girl in Dubai 0508644382 Dubai Call girls
Indian Call girl in Dubai 0508644382 Dubai Call girls
Monica Sydney
 
Enabling Business Users to Interpret Data Through Self-Service Analytics (2).pdf
Enabling Business Users to Interpret Data Through Self-Service Analytics (2).pdfEnabling Business Users to Interpret Data Through Self-Service Analytics (2).pdf
Enabling Business Users to Interpret Data Through Self-Service Analytics (2).pdf
Smartinfologiks
 
Jual Obat Aborsi Bojonegoro ( Asli No.1 ) 085657271886 Obat Penggugur Kandung...
Jual Obat Aborsi Bojonegoro ( Asli No.1 ) 085657271886 Obat Penggugur Kandung...Jual Obat Aborsi Bojonegoro ( Asli No.1 ) 085657271886 Obat Penggugur Kandung...
Jual Obat Aborsi Bojonegoro ( Asli No.1 ) 085657271886 Obat Penggugur Kandung...
ZurliaSoop
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377087607
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377087607FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377087607
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377087607
dollysharma2066
 

Kürzlich hochgeladen (15)

Shareholders Agreement Template for Compulsorily Convertible Debt Funding- St...
Shareholders Agreement Template for Compulsorily Convertible Debt Funding- St...Shareholders Agreement Template for Compulsorily Convertible Debt Funding- St...
Shareholders Agreement Template for Compulsorily Convertible Debt Funding- St...
 
Supply Chain Location Decision and Management
Supply Chain Location Decision and ManagementSupply Chain Location Decision and Management
Supply Chain Location Decision and Management
 
+971565801893>>Safe and original mtp kit for sale in Dubai>>+971565801893
+971565801893>>Safe and original mtp kit for sale in Dubai>>+971565801893+971565801893>>Safe and original mtp kit for sale in Dubai>>+971565801893
+971565801893>>Safe and original mtp kit for sale in Dubai>>+971565801893
 
Famedesired Project portfolio1 . Fullsail
Famedesired Project portfolio1 . FullsailFamedesired Project portfolio1 . Fullsail
Famedesired Project portfolio1 . Fullsail
 
Indian Call girl in Dubai 0508644382 Dubai Call girls
Indian Call girl in Dubai 0508644382 Dubai Call girlsIndian Call girl in Dubai 0508644382 Dubai Call girls
Indian Call girl in Dubai 0508644382 Dubai Call girls
 
EXPERIENCE THE FUTURE OF WORK FOR FUTURE OF BUSINESSES
EXPERIENCE  THE FUTURE OF WORK FOR FUTURE OF BUSINESSESEXPERIENCE  THE FUTURE OF WORK FOR FUTURE OF BUSINESSES
EXPERIENCE THE FUTURE OF WORK FOR FUTURE OF BUSINESSES
 
How to structure your pitch - B4i template
How to structure your pitch - B4i templateHow to structure your pitch - B4i template
How to structure your pitch - B4i template
 
EV Electric Vehicle Startup Pitch Deck- StartupSprouts.in
EV Electric Vehicle Startup Pitch Deck- StartupSprouts.inEV Electric Vehicle Startup Pitch Deck- StartupSprouts.in
EV Electric Vehicle Startup Pitch Deck- StartupSprouts.in
 
CARA BINA PENDAPATAN PASIF HARIAN RM9000 BERMODALKAN RM30 DI TDC
CARA BINA PENDAPATAN PASIF HARIAN RM9000 BERMODALKAN RM30 DI TDCCARA BINA PENDAPATAN PASIF HARIAN RM9000 BERMODALKAN RM30 DI TDC
CARA BINA PENDAPATAN PASIF HARIAN RM9000 BERMODALKAN RM30 DI TDC
 
Enabling Business Users to Interpret Data Through Self-Service Analytics (2).pdf
Enabling Business Users to Interpret Data Through Self-Service Analytics (2).pdfEnabling Business Users to Interpret Data Through Self-Service Analytics (2).pdf
Enabling Business Users to Interpret Data Through Self-Service Analytics (2).pdf
 
Jual Obat Aborsi Bojonegoro ( Asli No.1 ) 085657271886 Obat Penggugur Kandung...
Jual Obat Aborsi Bojonegoro ( Asli No.1 ) 085657271886 Obat Penggugur Kandung...Jual Obat Aborsi Bojonegoro ( Asli No.1 ) 085657271886 Obat Penggugur Kandung...
Jual Obat Aborsi Bojonegoro ( Asli No.1 ) 085657271886 Obat Penggugur Kandung...
 
Dàni Velvet Personal Brand Exploration (1).pptx
Dàni Velvet Personal Brand Exploration (1).pptxDàni Velvet Personal Brand Exploration (1).pptx
Dàni Velvet Personal Brand Exploration (1).pptx
 
How Multicultural Toys Helps in Child Development.pptx
How Multicultural Toys Helps in Child Development.pptxHow Multicultural Toys Helps in Child Development.pptx
How Multicultural Toys Helps in Child Development.pptx
 
JAIPUR CALL GIRLS SERVICE REAL HOT SEXY 👯 CALL GIRLS IN JAIPUR BOOK YOUR DREA...
JAIPUR CALL GIRLS SERVICE REAL HOT SEXY 👯 CALL GIRLS IN JAIPUR BOOK YOUR DREA...JAIPUR CALL GIRLS SERVICE REAL HOT SEXY 👯 CALL GIRLS IN JAIPUR BOOK YOUR DREA...
JAIPUR CALL GIRLS SERVICE REAL HOT SEXY 👯 CALL GIRLS IN JAIPUR BOOK YOUR DREA...
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377087607
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377087607FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377087607
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377087607
 

Case study on HSBC Bank

  • 2.
  • 3. Our Group member name: Name ID Md.Nurul Amin Nayem M21431111141. Mahmudul Hasan M21431111143. ommey samia saimum F21431111127. Farjana Boby F21431111109. Mustafiz Rahman. F214311111116.
  • 4. Our Presentation Topic Name Is: Case study on “HSBC Bank”
  • 5. INTRODUCTION TO HSBC HSBC is one of the world’s largest banking and financial services organizations. HSBC serve more than 45 million customers through four global businesses: Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking. HSBC's international network comprises around 4400 offices covers 71 countries and territories in Europe, Asia, the Middle East and Africa, North America and Latin America.
  • 6. History of HSBC The Hongkong and Shanghai Bank was established in British Hong Kong in 1865 and was incorporated as The Hongkong and Shanghai Banking Corporation in 1866, and has been based in Hong Kong (although now as a subsidiary) ever since. It was renamed The Hongkong and Shanghai Banking Corporation Limited in 1989. It is the founding member of the HSBC Group of Banks and Companies, since 1990, is the namesake and one of the leading subsidiaries of the London-based HSBC Holdings PLC. The company's business ranges from the traditional High Street roles of retail banking, commercial banking, corporate banking to investment banking, private banking and global banking. It is the largest bank in Hong Kong, and operates branches and offices throughout the Asia Pacific region, and in other countries around the world.
  • 7. HSBC in Bangladesh HSBC started operations in 1996. HSBC Bangladesh is rated ‘AAA’in the Long-term and ST-1 rating in the Short- term, which are the highest level of ratings for any bank or financial institution in Bangladesh. HSBC Bangladesh offers a comprehensive range of financial services such as commercial banking, consumer banking, payments and cash management, trade services, treasury, and custody and clearing. People using this service can freely remit money from Bangladesh to any part of the world and can access their money from any HSBC booth around the world.
  • 8. Operations HSBC has a significant presence in each of the world's major financial markets, with the Americas, Asia Pacific and Europe each representing around one third of its business. HSBC is the largest bank in Hong Kong and prints most of Hong Kong's local currency in its own name. As of 2014, according to Relsbank, HSBC was the fourth- largest bank in the world by assets (with $2,670.00 billion), the second largest in terms of revenues (with $146.50 billion) and the largest in terms of market value (with $180.81 billion). It was also the most profitable bank in the world with $19.13 billion in net income in 2007 (compared to Citigroup's $3.62 billion and Bank of America's $14.98 billion in the same period).In June 2006, The Economist stated that since the end of 2005 HSBC has been rated the largest banking group in the world by Tier 1 capital. In June 2014 The Banker ranked HSBC first in Western Europe and 5th in the world for Tier 1 capital. In February 2008, HSBC was named the world's most valuable banking brand by The Banker magazine.
  • 9. Principal business groups and divisions HSBC organizes its customer facing activities within four business groups:  Commercial Banking. Global Banking and Markets (investment banking). Retail Banking and Wealth Management (RBWM. Global Private Banking
  • 10. Commercial Banking HSBC provides financial services to small, medium-sized and middle-market enterprises. The group has more than 3 million of such customers, including sole proprietors, partnerships, clubs and associations, incorporated businesses and publicly quoted companies.
  • 11. Global Banking & Markets Global Banking and Markets is the investment banking arm of HSBC. It provides investment banking and financing solutions for corporate and institutional clients, including corporate banking, investment banking, capital markets, trade services, payments and cash management, and leveraged acquisition finance. It provides services in equities, credit and rates, foreign exchange, money markets and securities services, in addition to asset management services.Global Banking and Markets has offices in more than 60 countries and territories worldwide, and describes itself as "emerging markets-led and financing-focused". It is currently being led by former fixed-income trader Samir assaf who was promoted from global head of markets on 10 December 2010.
  • 12. Retail banking and wealth management HSBC provides more than 54 million customers worldwide with a full range of personal financial services, including current and savings accounts, mortgage loans, car financing, insurance, credit cards, loans, pensions and investments . Retail Banking and Wealth Management (also known as RBWM) was previously referred to as Personal Financial Services (PFS). This rename was announced during HSBC's 2011 Investor Day.
  • 13. Global Private Banking HSBC Private Bank is the marketing name for the private banking business conducted by the principal private banking subsidiaries of the HSBC Group worldwide.HSBC Private Bank, together with the private banking activities of HSBC Trinkaus, known collectively as Group Private Banking, provides services to high-net-worth individuals and their families through 93 locations in some 42 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa. According to the Scorpio Partnership Global Private Banking Benchmark 2014, the bank had 382 USD Bn of assets under management (AuM) a decrease of 4% on the 2013 figure.In September 2008, HSBC announced that it would combine its two Swiss private banks under one brand name in 2009, with HSBC Guyerzeller and HSBC Private Bank to be merged into one legal entity, under the newly appointed CEO of HSBC Private Bank, Alexandre Zeller.
  • 14. Global product lines HSBC Direct HSBCnet HSBC Advance HSBC Premier
  • 15. HSBC Direct HSBC Direct is a telephone/online direct banking operation which attracts customers through mortgages, accounts and savings. It was first launched in the USAin November 2005 and is based on HSBC's 'First Direct' subsidiary in Britain which was launched in the 1980s. HSBCnet HSBCnet is a global service that caters to local business needs by offering specialized functionality for different regions worldwide. HSBC Advance HSBC Advance is the group's product aimed at working professionals. The exact benefits and qualifications vary depending on country, but typically require a transfer of Salary of USD 1,500 or more every month or Maintain USD 25,000 of deposits in a Savings/Current Account or investments. HSBC Premier HSBC Premier is the group's premium financial services product. It has its own Elite Card entitled HSBC Premier World Card.
  • 16. key success factors for HSBC key factor of success is the ability of HSBC to reach a large section of customers by different innovative promotional campaigns. Moreover discounts, rebates, relaxing of interest rates on loan during crisis etc. has helped to gain popularity as well as confidence among its customers. HSBC also keeps a strong focus on the services that it offers to the customers. It offers personal banking services, consumer finance, commercial banking, corporate investment banking and market, private banking etc among 100 million customers spread all over the world in a very professional and efficient way .This has helped to boost up the confidence level of the customers to a great extent. Also its professional attitude towards understanding the different hitherto untapped segments like niche marketing or targeting a specific demographic segment has led to its success story.
  • 17. SWOT ANALYSIS OF HSBC Invest DirectStrengths The size and diversity of HSBC is a key strength. In the first half of the year, the Far East contributed nearly two-thirds of group profit. This balance may shift in coming years as European and North American markets recover. Weaknesses HSBC does not have the same clout in investment banking as Barclays or Morgan Stanley. While this may have worked to the group’s benefit during the financial crisis, now that markets are picking up, HSBC could lose some ground to its rivals. Opportunities HSBC never had to ask for a taxpayer bailout during the financial crisis and has been relatively untouched by the LIBOR and PPI miselling schandals. The reputational damage suffered by Barclays, Lloyds and RBS gives HSBC an opportunity to win significant business in the UK market. Threats The UK government’s banking levy is charged on assets owned by the banks. However, with much of its assets overseas, HSBC’s charge seems disproportionate. If UK regulators continue their assault on the sector, HSBC may be forced to relocate.