1. Security Precautions for the Hospitality Industry Joel Bartimmo Lawrence Nagazina Juan Manuel Ospina

4. Impact that Terrorism Has On the Hospitality and Tourism Industry

5. Common Vulnerabilities

6. Potential Indicators of Terrorist Activity

7. Protective Measures

8. Legal Framework and Government

9. Post 9/11 Tourism Related Attacks

11. Individuals, groups, or states with primary objective to:

12. Create fear among the public.

13. Try to convince citizens that their government is powerless to prevent terrorism.

14. Get immediate publicity for their causes.

15. Inflict casualties (fatalities, injuries, illnesses).

16. Damage or destroy facilities and disrupt facility operations.

18. Assassinations

19. Kidnappings/Hostage Taking

20. Hijackings

21. Arson

22. Bomb Scares and Bombings

23. Automatic Weapons or Grenade Attacks

24. Cyber Attacks (Computer-Based)

26. Easy to infiltrate

27. Provide guaranteed international attention

28. Impact can be massive

29. Cost effective means of getting point across

30. Represent ideologies and values terrorist are against

31. Symbol of western consumption and corruption

32. Toppling country’s economic viability, will effect the political structure

34. Common Vulnerabilities (cont.) There is no universal list of vulnerabilities that applies to all assets of a particular type within an infrastructure category. “Common” vulnerabilities should be interpreted as having a high likelihood of occurrence, but not as applying to each and every individual facility or asset. Some common vulnerabilities for hotels include: Guest drop-off and pick-up points that may not provide a safe distance in order to mitigate blasts from explosives in vehicles Parking garages that may have open access to the public with little to no screening A limited security force

36. Personnel being questioned off-site about practices pertaining to the facility or the facility’s supporting infrastructure (e.g., electricity and natural gas lines)

37. Theft of employee or contractor ID cards or uniforms

39. Unattended vehicles illegally parked near entrance, exit areas, or places where large numbers of patrons gather

40. Unattended packages (e.g., backpacks, briefcases, boxes or luggage)

42. Strategic Implementation

44. Contingency Planning -Alternative moves taken when events don’t play out as expected. Safeguard companies and better prepare them to handle crisis situations.

45. Issue Analysis -Alert the decision makers of trends that are occurring in the external environment. This information should be used to maneuver companies into more advantageous waters.

47. Designate a security director

48. Conduct threat analyses, vulnerability assessments, consequence analysis, risk assessments and security audits on a regular basis

49. Cyber Security

50. Develop and implement a security plan for computer hardware and software

51. Personnel

52. Conduct background checks on employees

54. Photo identification badges for employees

55. Barriers

56. Install building perimeter barriers (sculptures, flower pots, fences, bollards, shallow ditches, high curbs)

57. Monitoring & Surveillance

58. Install and monitor CCTV systems

59. Communications

60. Install systems that provide communication with all people at the facility, and can work in concert with law enforcement and emergency responders

61. Incident Response

63. Surveillance Detection Training for Critical Infrastructure and Key Resource Operators and Security Staff

64. Protective Security Advisor (PSA) Program

65. Homeland Security Information Network (HSIN)

66. “Protect Your Workplace” Campaign

67. Protective Measures Course

68. Surveillance Detection Course

69. Active Shooter Awareness Materials

70. Bomb-making Materials Awareness Program (BMAP)

71. Protective Measures Guide for U.S. Sports Leagues

73. They target western businessman, officials and well-off locals

74. Luxury hotels are target of choice

76. 12 deaths and more than 50 injuries

77. Preventing measures while and prior attack:

78. Intense checks for guests and staff

79. Luggage inspected with explosive detector

80. Sniffer dogs

81. Metal detector

82. Police found undetonated explosives in a guest room

83. Suspects: JemaahIslamiah networkhttp://www.youtube.com/watch?v=mug9h3e-14Q

85. Aim: uncover terrorist plots, the trafficking of weapons, money and personnel in and out of countries

87. Mission: to leverage all elements of national power to ensure terrorists do not strike the US again

89. Concerted U.S. government effort

91. Interests in deciding a forum: an adequate access to evidence and relevant sites, to witnesses, adequate enforcement of judgments, and the practicalities and expenses associated with the litigation

92. Case #1: Egypt inadequate forum because of place of attack and strong anti-Americans and anti-Israelis sentiments in the country, and plaintiffs would be unable to testify under Egyptian legal system

93. Case #2: Similar situation with case #1. However, defendants moved for dismissal on the ground of forum claiming information critical to its defense could be obtained only in Egypt and Egyptian court would better apply Egyptian tort law

95. Case #1: Police identified suspected drug dealer entering a motel room. They entered the room with managers consent, found cocaine and arrested criminals. Defendants appealed claiming Fourth Amendment right, refused as they were past c/o time and there was no legitimate expectation of privacy after c/o

96. Case #2: Sheriff conducted random warrant check of the motel via guest registry list and found guest with an arrest warrant

97. “the random check of the motel registry revealing his whereabouts constitutes a violation of his privacy rights under article I, section 7 of the Washington State Constitution”

99. Change perspective

100. Create a culture shift

101. Utilize credible resources to reduce liability

102. Go beyond the basics (background checks, screening measures)

104. Employ further checks to employees

105. Have 1 or 2 securities constantly walking around the hotel

106. Reinforce security protocols through additional training

107. Place X-ray scanners

108. Inspect each room at least once a day

109. Pressure governments of trouble zones for further security

110. React within the society, participate in prevention programs, protection and vigilance