Business is all about Numbers & Speed, Professionalism is all about realization of Commitments. How to make these two ends meet.. is by reducing Waste.

1. Eliminate 7 Muda’s
in Engineering
TejaSoft Innovations Pvt. Ltd.
21st April 2015
inquiry@tejasoft.com
+91-9886723872

2. Scaling Return on Investment
(ROI)
Gains-Cost
ROI = -------------
Cost

3. Engineering Cost
 Value Adding
 Non-Value Adding

4. Value Adding and Non-Value Adding

5. Muda – Japanese word
 Futility
 Uselessness
 Idleness
 Superfluity
 Waste
 Wastage
 Wastefulness

6. What is KTLO?

8. Seven Types of Muda in IT
 Seven Types of Muda is to use the acronym NOW TIME
 As in it is NOW TIME to eliminate all of this waste to
reduce maintenance cost & increase innovation time

9. Seven Types of Muda in IT
(cont.)
 N: Non-Quality
 Our people are busy fixing defects, instead of creating value they are doing
rework and dealing with the results of business disruption
 The IT backlog remains a crippling problem, with IT organizations unable to
handle the rapid-fire pace of changing business requirements
 Complicate Complex & Simpler ones
 O: Over Production/Sweating/Slavery
 Our people are producing too much of the wrong thing
 Developers wasting time building features no one will use. This can also reflect
a mismatch of resources, or a performance bottleneck “down the line” from us
 Doing same things again and again manually instead of automating
 W: Waiting for Escalations to Happen
 Most of our time is spent waiting for someone/something else to be done with
their tasks before we can begin or finish our tasks. This means time is elapsing,
but zero value is being generated
 Let QA or Project Managers Complain/Unless it is a Impactful Pressure, don’t fix
 Let Integration Happen

10. Seven Types of Muda in IT (cont.)
 T: Technical Debt
 Not to right Unit Tests, no Enterprise Engineering Process, no
Refactoring, Re-Engineering
 Take Short cuts and Pay Huge Penalty – Compound Interest
 Technical debt decisions are made based on real project constraints.
They are risky, but they can be beneficial in short term
 I: Infrastructure/Innovation/Process
 Bad raw materials to produce the final product
 Compromise on proper tools, hardware and spend more efforts on
Process compliance than good intent of process
 Zero Innovation
 When the pressure to come up with a solution for the
business is intense, and IT can’t deliver what is needed,
business teams often decide to take matters into their own
hands. This is commonly known as “shadow IT” –
applications built, installed or rented outside of IT’s control.
Typical approaches include using departmental ‘wiz kids’ or
finding hired guns to solve the problem.

11. Seven Types of Muda in IT (cont.)
 M: Mess
 The amount of joules burned actually doing the work.
If the need for the work can be removed then, so can
the ensuing mess meaning greater return with less
cost
 The decision to make a mess is never rational, is
always based on laziness, politics, wars, slippery
nature and unprofessionalism, and has no chance of
paying of in the future. A mess is always a loss
 Legacy, Skill gaps are always a concern
 E: Excess-Hype & Trained Approaches
 Hype gets buy-in as priority and it is Adopted/Fitted
 Follow wrong Templates and Keep fighting with
Frameworks

12. Costs : Fact Sheet
 The impact of these seven kinds of waste on business
and development teams can be staggering
 According to Gartner and other analyst reports:
 80%-85% of IT budgets are spent just "Keeping the Lights
On" (KTLO)
 Backlogs are compounding annually at a rate of 10%-20%
 42% of the initial cost of an application is spent year after
year to maintain it
 Application maintenance is the real problem

14. Costs: Due to Complicated Complexity

15. Development: Cost of Change
 The more complex (and older) a system is, the more complex and costly
changing it will be. IT cost inducers regarding change and development:
 Reverse engineering thousands of lines of code to find the exact places
where you will need to apply changes requires a lot of time from very
experienced (and expensive) developers
 Validating the impact of those changes across all application and system
dependencies is extremely complex because dependencies grow
exponentially as the system grows.
 When changes are ready and tested, the process of deploying a new version
into production is complex and error prone. You’ll need time and experts to
make sure it goes well
 Integrating existing systems is often complex and risky
 Non-functional requirements are often ignored or forgotten when deadlines
come crashing down
 After going live, no audits or troubleshooting capabilities are in place
The problem redefined, is that the root cause of your IT troubles has
everything to do with changing software, both old and new.

16. Scaling Return on Investment
(ROI)
Gains-Cost
ROI = -------------
Cost

17. Steps for Reducing Cost & Complexity
 Waste & Traps – 50% to 63%
 Focus on Why? - Identification & Fix
 Optimize – 15% to 21%
 Focus on How?
 Competitive Innovation – 18% to 25%
 Focus on What next?

18. Tips to lower your KTLO costs
 Timely Transform & Upgrade Technologies
 Don’t Fight or Fit Frameworks/Products – Adopt them right
 Be Aggressive. If possible, don’t Migrate. Cut Legacy.
 Be friends with your Shadow IT’s (Keep decisions in Global Control). Do it
sooner than Later/Never
 Technical Debt - Do not underestimate growing Danger each hour
 Attack the Edges first
 Accept Technology Standards. No Wars please. Work with solid Facts
 IT is a Business Partner. Be sure to understand good Engineering impact on
your business (long and short term)
 Avoid ‘Death by Manual Testing’
 Automating wherever possible will help ensure fast delivery of applications,
while priming IT to accommodate continuous change
 Make Excretory Systems stronger (through Inspirational hand-holding), so that
all the Toxic waste is thrown out immediately
 Transform Engineering from Culture of Fire Fighting (Red Zone) to Culture of
Green Zone working – Use senior hands-on professional & creative
mentors/guides

19. Agile - Technology Leadership Approach

20. Who We Are..
~11 Years in IT Business
All Java/Web Focus
Only Engineering & Technology
10 people team
4 Specialists
18 to 21 years
Daily hands-on coders
6 Junior Developers
(assists Specialists)
Has Partners in Management
area (30+ Years who can be CCO
– Chief Change Officer)

21. Entire Java
Stack,
Any
Domain,
Any
Product,
Any Open
Source
For .net,
RoR, php
others we
do code
review and
support
IoT, Big Data, Google App Engine, Hadoop, Spark, Strom, Splunk, Cassandra,
CouchDB
Cloud Technologies – Amazon AWS, VMWare Appliances and Virtual Machines
Browser - HTML5, CSS3, less, Any of JavaScript Frameworks including
Bootstrap, AngularJS, ReactJS, JQuery, d3, CoffeScript, TypeScript, Dart,
Clojure Script
JavaEE, Spring, JPA, JDO, Hibernate, GWT, Vaadin, Struts, Guice, Solr, Sphinx. Lucene,
Axis-2, CXF, Web Services (SOAP, REST etc) ESB, Elastic Search, JNI, Scala, Erlang,
Groovy, Clojure
Mobile Android, Blackberry, Mobile Test Automation,
PhoneGap, Titanium, Mobile First, Kony UI,
Ant, Maven and Gradle Build System Engineering, Cloud
Provisioning, JClouds
JUnit, TestNG, JMock, BDD, DSL’s, JMeter, Saahi, Selenium,
Load Runner, QTP
Any other Java Open Source and Closed Source Technologies.
Code Metric Tools – MaintainJ, SonarJ, Restucture 101 and
many more Open and Closed Source Tools
Products – SOA (Tibco, Talend, WSO2, Mule, Camel), Portals (Liferay), CMS
(Alfresco, OpenKM, Plone), BI Analytics (Pentaho, Jasper), Work Flow & BPM
(Intalio,JBpm, BonitaSoft), ERP (Compiere), OptimizeIt, JProfiler, JPDA, Weblogic,
Web Sphere
21
Technology & Tools Expertise

22. Numbers – Technical Credibility
 65+ millions lines of code is
handled/delivered
 Java
 JavaScript
 SQL
 XML/HTML
 6300+ team working experience
 750+ teams were directly hired and built by
us
 5800+ Web Services
 600+ diverse CRM needs
 100+ Products Integrations
 Open and Commercial
 200 million transactions a year
 500+ TB of Data Processing
 4000+ man years of legacy products
management
 320+ customizations on a Single Product
supported (Single Source)
 30 million records SQL DB processing
 150+ node cloud clusters deployment
 6 SaaS/Portal deployments
 3 SOA Projects
 4 Analytics Projects
 750+ reports
 2 Cloud Projects
 300k Test Cases (Unit, Functional,
Integration, AT)
 800+ Unique Engineering Patterns observed
& documented
 23+ in-house tools/ip to manage software
complexity
 12400+ manual steps eliminated
 30000+ bugs and features identified
 15+ patentable ideas suggested
 350+ millions cumulative cost savings

23. US $250 Million cumulative Savings to NDS (Embedded Java)
•Reduced Set-Top Box EPG Footprint by 500kb i.e. 30% of original size
•Single Source Build Architecture for diverse client customization needs
US $75 Million additional revenues to IRCTC (Web and Mobile)
•Built and Deployed Scalable Web Services and Reliable Payment Integration for IRCTC
•Sales have grown from 6,000 tickets a day to 6 lakh tickets a day, of which 1 Lakh tickets are getting
sold through our web services – 200 million transactions per year
US $5 Million Savings per year to Logix Microsystems (Portal, CMS and Analytics)
•Reduced the Engineering Team by 30 people
•Reduced Code Size by 5 Lakh lines
•Reduced Hardware by 84%
US $3 Million revenues to Virtusa and $25 Million savings to BT
•SOA, Analytics & Cloud implementation was done with low cost team
•Architected most flexible and easy maintainable BPM solution for BT to self maintain the software
solution
•Built 250 People team in 9 months
US $250k savings to Small Devices (Mobile)
•Built a Strong Mobile team, from 3 to 70 resources with commodity resources
•Reduced Skill cost both on Monthly Payment and Time to get them on board
•OOAD Porting Architecture to eliminate device specific code branching
•Eventually this company got sold to US Digital Chocolate due to Quality of results
Numbers – Business Credibility

24. Transforming & Scaling
Process, Technology/Solution/Product, Culture and People
through
Professional Engineering Perfection & World Class depth
21+ Years, daily hands-on
Entire Java/Web/Mobile Stack Expertise with International awards and Patents
65+ Million Lines of Code Re-Engineering
6300+ global teams interactions/guidance/mentoring/hand-holding
100+ products integrations
5800+ Web Services for SOA Partners Integrations
200+ million transactions a year delivered
500+ Terabytes of Data Processing handled
5+ MNC’s and 15+ startups exposure – involved in raising the bar in engineering
USD 350+ Millions Cumulative Cost Savings
Father of : Services 2.0 & Create Talent Style of Leadership
Identify & Realize, Unrealized Value in Your Business
Outsiders View : expect at least 2 million USD Savings in first one year
(with TejaSoft recommended model)
Who am I?
(https://www.linkedin.com/in/nagkumar)

25. Thank You
Happy KTLO/Technical Debt reducing!
nagendra.raja@tejasoft.com
+91-9886723872