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Best Practices for Integrating Premium Domains

                                         CONFIDENTIAL
NameMedia Best Practices

 These best practices have been implemented
  throughout our partner network, including 6 out
  of 10 largest registrars in the world

 These recommendations are based on user
  testing and conversion rate monitoring

 All best practices are illustrated by current
  implementations, although some screenshots
  might change with time

 Partners who implement these best practices
  generate 200% more Premium Domains revenue



                                                    1
Direct Search Results Drive Highest Conversion

Show often, show early
With the average gestation period of
27 days, it is vital to expose
premium domains to the customer
close to direct match results
Educating visitors helps to differentiate
between primary and premium domains
to increase your sales

Priced Domains are 10X more likely to
sell compared to those with no price



Premium Names Listed From Main
Search above the fold increase sales
opportunity




                                                        2
Clean, Simple and Attractive Search
             Results Page
This registrar’s
conversion rate is up to
15x higher than that of
some other providers

Highlighted Premium Domain
Availability




Premium Domain
More Options Section



View All Premium Domain
Results Link – allows visitors to
select from a variety of premium
domains and price ranges




                                                   3
Exact Match Results Increase Sales
            Conversion
Show as available
Displaying an exact-match premium
domain as available and selecting it
for checkout help transition to a
smooth sale

Exact Match allows for a smooth transition to
check out and fulfillment




Premium Domain Tab
leading to robust inventory of premium
alternatives




                                                 4
Phone Support Drive More Sales

Enable phone support
Phone-assisted sales bring
10% increase vs. web leads.

                      Other
We can train your sales team
                       7%
to handle premium domain
              Moniker
sales or handle your calls for
you – for free! 8%


                 Sedo
                 19%               47%

Sales Team – involve sales
team, if applicable, and/or when
no price




                                              5
Marketing Provides Sales Opportunities

Market premium domains via newsletters, emails, blog posts
displaying domains on sale. Don’t forget to link directly to a
complete list are very effective in boosting sales, site
recognition, and ancillary services




                                                                 6
Email Reminders Provide Sales Opportunities

Target existing domain owners to
promote premium domains similar
to those they already own

Renewal reminders are
convenient for suggesting shorter
versions of the same name, or
keyword-based related names




Confirmation emails can
feature the same name with typos
or in other extensions, or simply
related names for when the
customer is still active in
purchasing names




                                                         7
                                                         7
WHOIS Provides Sales Opportunities

Leverage WHOIS search can
also be a sales tool for exact
matches and alternatives

Purchase button: “Buy now” or
“Make an offer”




Alternatives Available



Premium Alternatives




                                               8
Distribution Channel Scales your Sales

Offer premium domains
through resellers
Scale your direct sales efforts
throughout your network



Provide marketing collateral to
help resellers carry premium domain
names easily on their sites




Educate resellers on what premium
domains are, how to integrate and sell
them successfully




                                                    9
                                                    9
Brokerage Service Drives Incremental
          Revenue
Enable Afternic Agent
brokerage
Start receiving incremental
commissions from all sign-ups
and sales of domains not listed
for sale on the DLS network with
minimal integration effort.




                                                 10
Appraisal Service Drives Incremental
          Revenue
Enable appraisal services
For customers wishing to list
their domains for sale, you can
offer professional appraisal
services and earn revenue
share with every sign-up




                                                 11
Best Practices - Review

 Promote premium names on your website:
    In Main Search results with asking price displayed
    In Exact Match results in the top strip
    In Related Domains above the fold
    Through assisted phone sales & support

 Market premium domains through other properties:
    Newsletters, Blogs, Control Panel, WHOIS, other web properties
    Renewal Notice & target campaigns with related premium names
    Reseller network

 Grow revenue with additional services:
    Afternic Agent brokerage service
    Afternic Appraisal service

                                                                      12
Next Steps

               Please contact us to see how premium domains
                       could integrate with your website

Bob Mountain

   Senior Vice President, Business Development
   mtn@namemedia.com
   +1 508.878.0469

Carissa Pompei

   Business Development Associate
   cp@namemedia.com
   +1 781.839.2876

Nadya Morozova

   Director of Business Development,
   NameMedia Europe
   nmorozova@namemedia.com
   +44 78 2612 1912




                                                              13

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Best practices march 2012

  • 1. Best Practices for Integrating Premium Domains CONFIDENTIAL
  • 2. NameMedia Best Practices  These best practices have been implemented throughout our partner network, including 6 out of 10 largest registrars in the world  These recommendations are based on user testing and conversion rate monitoring  All best practices are illustrated by current implementations, although some screenshots might change with time  Partners who implement these best practices generate 200% more Premium Domains revenue 1
  • 3. Direct Search Results Drive Highest Conversion Show often, show early With the average gestation period of 27 days, it is vital to expose premium domains to the customer close to direct match results Educating visitors helps to differentiate between primary and premium domains to increase your sales Priced Domains are 10X more likely to sell compared to those with no price Premium Names Listed From Main Search above the fold increase sales opportunity 2
  • 4. Clean, Simple and Attractive Search Results Page This registrar’s conversion rate is up to 15x higher than that of some other providers Highlighted Premium Domain Availability Premium Domain More Options Section View All Premium Domain Results Link – allows visitors to select from a variety of premium domains and price ranges 3
  • 5. Exact Match Results Increase Sales Conversion Show as available Displaying an exact-match premium domain as available and selecting it for checkout help transition to a smooth sale Exact Match allows for a smooth transition to check out and fulfillment Premium Domain Tab leading to robust inventory of premium alternatives 4
  • 6. Phone Support Drive More Sales Enable phone support Phone-assisted sales bring 10% increase vs. web leads. Other We can train your sales team 7% to handle premium domain Moniker sales or handle your calls for you – for free! 8% Sedo 19% 47% Sales Team – involve sales team, if applicable, and/or when no price 5
  • 7. Marketing Provides Sales Opportunities Market premium domains via newsletters, emails, blog posts displaying domains on sale. Don’t forget to link directly to a complete list are very effective in boosting sales, site recognition, and ancillary services 6
  • 8. Email Reminders Provide Sales Opportunities Target existing domain owners to promote premium domains similar to those they already own Renewal reminders are convenient for suggesting shorter versions of the same name, or keyword-based related names Confirmation emails can feature the same name with typos or in other extensions, or simply related names for when the customer is still active in purchasing names 7 7
  • 9. WHOIS Provides Sales Opportunities Leverage WHOIS search can also be a sales tool for exact matches and alternatives Purchase button: “Buy now” or “Make an offer” Alternatives Available Premium Alternatives 8
  • 10. Distribution Channel Scales your Sales Offer premium domains through resellers Scale your direct sales efforts throughout your network Provide marketing collateral to help resellers carry premium domain names easily on their sites Educate resellers on what premium domains are, how to integrate and sell them successfully 9 9
  • 11. Brokerage Service Drives Incremental Revenue Enable Afternic Agent brokerage Start receiving incremental commissions from all sign-ups and sales of domains not listed for sale on the DLS network with minimal integration effort. 10
  • 12. Appraisal Service Drives Incremental Revenue Enable appraisal services For customers wishing to list their domains for sale, you can offer professional appraisal services and earn revenue share with every sign-up 11
  • 13. Best Practices - Review  Promote premium names on your website:  In Main Search results with asking price displayed  In Exact Match results in the top strip  In Related Domains above the fold  Through assisted phone sales & support  Market premium domains through other properties:  Newsletters, Blogs, Control Panel, WHOIS, other web properties  Renewal Notice & target campaigns with related premium names  Reseller network  Grow revenue with additional services:  Afternic Agent brokerage service  Afternic Appraisal service 12
  • 14. Next Steps Please contact us to see how premium domains could integrate with your website Bob Mountain Senior Vice President, Business Development mtn@namemedia.com +1 508.878.0469 Carissa Pompei Business Development Associate cp@namemedia.com +1 781.839.2876 Nadya Morozova Director of Business Development, NameMedia Europe nmorozova@namemedia.com +44 78 2612 1912 13